She was very thorough, very kind, and prepared to answer all questions with complete explanations…read more The office was easy to find with nice parking. Everything went great and I would highly recommend her and her staff to anyone requiring dental work.

I love that they are always gentle with my cleaning and understanding of my requests during the…read moreprocess. Dr. Dhaliwal is funny and really nice to talk to during the checkup. Not once have I had to wait long to be seen. They run a smooth operation.

Dr. Trevor is one of the best dentists I've had, and I am in my 60's and have lived in many cities!…read more He is honest and forthright with great advice and is not sales oriented. His office is state of the art, immaculate and has a dental spa atmosphere, and his staff is excellent as well.

Great dentist and staff! Always attentive, efficient and kind. Great work, always gets you in as…read morefast as possible. I drive 30 miles to see them.

I was in need of a new dentist and I live nearby. I left a request on their website and they texted…read moreme the next day to schedule. The option to text them is super convenient, especially when you don't feel like calling about every little detail. Dr. Hur and his staff were exceptionally kind and welcoming. My last dentist retired so I hadn't gotten a cleaning in a while, and Dr. Hur was honest and straightforward about the treatment I needed, in addition to my cleaning. I would definitely recommend this clinic!

Dr. Hur is easily one of the best dentists I have ever had. From simple cleaning to a tooth…read moreextraction, he and his staff have done a great job and I feel comfortable and confident continuing to be their patient.

OK -I am not sure if anyone is actually happy about going to the dentist however I can say I was…read morevery pleased coming back from the dentist. Over the years I have had a few difficulties with dentists (from billing to just packing up and closing down with no notice) so I was a bit apprehensive about going to a new one however I knew I had some significant work to be done. I arrived to a warm and welcoming office with a great receptionist who easily looked up my insurance information since I had forgotten my card. Soon enough I was brought back and Dr. Manchester talked with me before hand to get an idea of what my concerns were and then she performed an in-depth (compared to what I had previously had) exam taking numerous pictures/x-rays. After My Initial exam I was scheduled to come back in on another day for a formal review of what the Dr. Manchester thought I needed and how we wanted to proceed. They were very mindful of cost, time and in general how well I was treated allowing me to feel at ease while scheduling the beginning of what will be a bit longer of a process than I would like - however all of my options were carefully explained to me so I could make the choices I wanted. My next visit was for the initial deep cleaning (they do one side per appointment) which went about as good as that sort of thing can go. The dental hygienist was very nice (as is everyone else seemingly) and thorough. What is an uncomfortable appointment was definitively made much nicer through her careful attention and friendly demeanor. Last but not least I would like to say that about a week after by cleaning I received a hand written note thanking me from the hygienist and it is those little details which separate Renton Smile Dentistry from the rest.

Started out ok, but.... they did ask me to pay pre appointment since I don't have insurance. I…read moreunderstand this, but it will become important later. first appointment was an emergency Saturday appointment. Had quite a bit of inflammation . First they x-rayed the wrong tooth and were saying it was that one. After I pointed this out, the x-rayed the correct tooth which was right under the inflammation They diagnosed an infection and recommended an extraction after all the inflammation was gone. I took a week's worth of antibiotics that they prescribed and still had mild swelling so I asked for more antibiotics. They stated that they could now do the infection even with the inflammation and then give me more antibiotics. The scheduling was a fiasco, partly my fault, partly theirs. Finally get and appointment and they call back saying I would have to pay the total for the extraction that day (a week before the appointment). I said I was happy to pay when I came in for the appointment before any work was done. I said I was happy to make a deposit, but was uncomfortable paying in full that early. They canceled my appointment! I've never heard of paying a week before dental or doctor treatment. I'll just find someone else to do the more expensive worked they got too greedy and lost $650 while making $75

The worst. I scheduled a new patient appointment. I was told it would be about an hour. I got there…read moreon time - but still waited 30 minutes. When they called me back, I had the X-rays and the check in. It took maybe 50 minutes. The dentist would come and go and what not. He the said he was sending a hygienist in to start the cleaning. I wanted 40 minutes for them to show up, check in on me, give me an update- something. No one did. I had to go to work because at this point, I had been there for 2 hours and haven't gotten the cleaning. I flagged someone down and told her I had to leave. She said I had to checkout. I stood for about 5 minutes (with no one helping me) so I left. I felt bad at first and called them, no answer - left voicemail. No return call. So oh well, I guess they don't care. I tried to make another appointment online- but it said I wasn't allowed. Maybe they banned me? I don't know- but moral of the story- go somewhere else.

The dentists are good but the customer service is non existent. I came in for ab early morning appt…read moreto get to work on time and there were two others there. No one was at the front desk. One of the other patients tried calling the clinic on his phone to get a hold of some help. We could hear people laughing in the back room. 15 minutes later the receptionist came out with no apology. I didn't actually get seen by the hygenist until 40 min till my appointment time. This was the final straw that made me switch. All the other times the customer service still lacked but I stayed for the good dentists. After this last appointment I left. Do not recommend.

Dr. Allen Chen placed two of my implants (including bone grafts and sinus lift) which apparently…read morewere rather simple cases for Dr. Allen, and he also treated my father. My father's case, on the other hand, was a extremely difficult case that he couldn't find any dentist in Tokyo, Japan to take on. So he was traveling here to get his implants done and the rest of the dental work a couple of times a year the last several years. The most difficult case was the implant surgery that uses the zygomatic bones (cheek bones)-- this was a very new technology and technique two years ago and the success has saved my father's life! He has been able to eat! Dr. Allen is not only amazing in his expertise but also as a man. He has high moral and ethics, very caring and respectful to his patients yet humble -- he is definitely a man of character. Oh and he's so fun to be around! (One time he came to our house to pick my father up since I couldn't take him to the clinic myself and Dr. Allen needed him there on that day. What doctor would do that even in a very special case?!) I have to also mention his wonderful wife Dr. Alice Chen. With the teamwork of this couple, fear not! There's a way for you too! (How do I attach a picture here? Last winter, I took a picture when both Dr. Chens stayed till really late after work to take care on my father's emergency. They assisted each other since everyone else was already gone.) There's no enough words to express our gratitude toward Dr. Allen Chen. We're forever grateful for you!! PS: Each of the staff at VIP is amazing as well. I love going to the appointments!

Just an fyi for those seeking to do implants here, please go window shoppingcand get various…read morequotes. Other places charge 4k for one implant which includes restoration. This location, Dr Chen, charges 2-3k more than what you pay for one and there is no restoration.

Come here because you will be in the best hands!…read more I saw Dr. Chu and she was great. She took time to listen to my concerns and also asked if I had any questions, and also gave me choices for my treatment plan. The front staff were also great and attentive and very courteous. They are organized, professional, and efficient. I will definitely be recommending all my friends here!

I scheduled a routine cleaning weeks in advance, only to have the office cancel on me less than 24…read morehours before because the hygienist "wasn't available." Frustrating, but things happen. What doesn't make sense is trying to charge $100 to reschedule my appointment a few weeks later--after they canceled on me. That's backwards. I value clear communication and fair policies. If a practice expects patients to honor cancellation windows and fees, it should do the same when it cancels last-minute. I won't be returning and wouldn't recommend this office based on this experience.

The Dr and Staff are extremely rude and disrespectful. I chipped my tooth and the Dr filed it down…read moreentirely too low. Was sick and could not make appointment and was still charged for being missing appointment. Called and front desk said it would be waved. Talked to Dr himself and he said he's still changing it. Crazy should have just went and got him and his staff sick as well. Craziness. Will not be back nor recommending to anyone.

I had a good experience here. The hygienist was very nice and talkative. The dentist was very…read moreknowledgeable and explained a lot of what he was seeing and doing very clearly. I brought up that my jaw has been popping and he also gave advice about that. I only dinged one star because I felt like the cleaning was not that through compared to other offices I've been to when I lived jn CA. The dentist did half of the cleaning which I was surprised by since it's usually just the hygienist. The hygienist did the other half. I think the cleaning was perfectly fine, I just prefer a really deep and through one.

The lady answering the phone at the front desk (name starts with a B I believe) is rude and nasty!…read moreMy mom called in concern as to why she received a $50 bill and insurance is supposed to fully cover, then the lady had the audacity to have an attitude instead of being of ASSISTANCE. Where's your customer service? In the first phone conversation, she refused to remove the $50 charge and told my mom to contact the insurance provider instead. Frustrated, my mom then tells the lady she won't be coming back and to cancel the appointment she was having later in August. Then moments later, my mom received a call back stating somebody in the office removed the $50 charge -- what they should've done in the first place. Now the part that blows me is that lady tells my mom "but you will have to find another provider as we cancelled your august appointment" with a voice of tone as if my mom is no longer allowed there. When in reality, my mom had told her in the first phone conversation SHE NEVER WANTED TO RETURN. Then the lady on the phone ends the conversation after my mom says thank you & goodbye, with attitude saying "mhmmm". Not you're welcome or have a good day, anything? -- If you don't have any sense of professionalism or customer service, get a new job. Because you're clearly unfit for the role. Side note: there's a sprinkle of racism involved here because clearly my mom is a woman of color with an accent so the person on the phone at this dentist office was getting annoyed and frustrated.

A very rude lady at the office scheduled my appointment so early that I couldn't make it on time…read morethe next morning I called she told me I would have to pay $75. I told her that I could not pay the $75 and the company blocked my number!!!! This is one of the closest dentist to my house. I have coverage for in walking distance from my house and they blocked my number. very disgusting

My 88-year-old mouth had some challenging needs as I tried to keep my teeth. Dr. Scholes had to…read moreremove one that had eaten too much chicken - a remarkably quick and pain-free process. Next he exercised his craft in restoring the health of a number of other problems. As a result, I look forward to a lot more chicken dinners. I should also mention that his fellow dentist, Kimberly Reyes is first class. And my favorite of all is Sam, a skilled do-it-all, who greets with a most beautiful smile and buoyancy.

Just had a filling and a crown all done in one setting. No pain. Smooth operation. Dr. Relles did a…read moregreat job. Thanks!