There turned out to be many benefits to working with this family own business. We made a decision…read moreto buy an HVAC home system from them late on a Friday afternoon. Monday morning at 8 AM a team was at the house ready to go! How was that for service? Tyler Clark was on site for three days installing and carting away the old system, installing the new system and calibrating with added amenities. Another Tyler and Maxime and others came and went as needed. We also had them clean all the heat/air ducts and the dryer vent of the 22-year-old home we recently purchased. Ricky helped us out with our financing and all the necessary paperwork. Overall it was simply a pleasure working with all these customer oriented and friendly people. We are very happy with the results.

Jacob and Talon installed a dryer vent in our 1960's vintage house. They were efficient, friendly…read moreand professional the entire time. When my husband had further questions about the next step in the process, Ric came over to inspect the excellent work they did and explain what we would be looking at next to finish the entire job. We received a written estimate and look forward to finishing the job. Every interaction we have had with Home Heating and Cooling has been positive and professional. Highly recommended.

It's been great working with AccuAir Heating & Cooling this past week. I had my outdoor unit go…read moreout on us, and I called that evening. They were able to get us scheduled and fixed the very next morning. Additionally, they scheduled a follow up appointment today (exactly a week later) to check on the maintenance and follow up on their previous appointment. They have been a pleasure to work. Richard Rolls, their tech onsite, was very personable and easy to work with. Dave and Kris, as the owners, are fantastic people all around. I'll be changing from my previous company for maintenance to AccuAir. Overall, a great experience!

Very, very expensive. Felt like I was really being worked to spend more and more. DECEPTIVE…read morebusiness practices.

Fantastic experience with Jeremy at Pinnacle Heating & Air Conditioning…read more We had a fireplace installed during a remodel; beautiful fireplace, but the flame's height and color was a bit off. Jeremy made some adjustments to the ventilation and the log layout - voila! After years of putting up with a small blue flame, the unit finally looked like what we saw on the showroom floor. Thank you Jeremy! If you ever need anything done to your gas fireplace, call these guys!

Excellent customer service, they responded promptly to my request and were very accommodating to…read moreour schedule. Best of all, very good communication of the repair with photo documentation and clear information after completion. We will definitely be using Pinnacle for all of our HVAC and Fireplace needs going forward!

Be careful there are cowboys out there, misdiagnosing and trying to rip people off, selling them a…read morenew system they don't need, good job I'm a property manager and laughed when two other companies came out and said we needed a new heater system and the quote was $11,000-$17,000. Cascade were honest and fixed for $155, The tech Peter was fantastic, punctual, and knowledgeable. Would highly recommend.

We have an older gas fireplace and had one repair guy from a different company tell us it couldn't…read morebe fixed. When we called Cascade Heating Jeff not only found parts, but was quick to order and have them installed. I appreciated that they were not in a hurry to make a sale of a whole new fireplace, and felt like they were working in our best interests. When there was a problem they came out right away to diagnose and fix the problem. Brandon the technician, was great at explaining the problem and figuring out a solution. We will definitely do business with them again.

Brian S. is a legit plumber. I explained the situation and he took it from there. He diagnosed…read morethe problem(s), and set about fixing them under rather extreme conditions...underneath the sink but very awkward to get to. He came prepared with all the new valves and sink faucet. He did an exemplary job, and made sure everything was up and running before he left.

Severson is one of the few trades left in the area that don't overcharge or use shady sales tactics…read moreto up charge customers. None of their employees make any commissions either. Quality work, fair prices, and top notch employees. By far the best Plumbing, Electrical, and HVAC company in Central Oregon. Dare I say, the world.

Stanley and his son Kyle are very professional and honest. They added and installed Central AC to…read moreour home in 2021 and recently (March 2026); replaced our 26 year old water heater with a tankless unit! Very happy with their work!

Wow - it's been over a decade since I first reviewed these guys. In the last 10 years Stanley has…read morebeen here a few times for various issues that have come up. He's always fast and reliable. I doubt that there is anyone in Central Oregon that does a better job.

Jose was great diagnosing and explaining and getting our pellet stove running again! He was…read morepunctual, professional, and friendly. AlWill be having him come out again to service and clean our pellet stov.

The tech did a great job! Super happy with the experience and would definitely use them again!read more