I cannot recommend Heat Cool highly enough! When my heater unexpectedly broke down during a cold…read moresnap, they went above and beyond by dropping off space heaters to keep my family warm while the new part was on the way. It's a family-run business, and the owner showed up in his truck with his son, on one of his off days, just to make sure I had heat. Over the years, they have expertly fixed my 30-year-old heating system multiple times. They never pressure me to install new appliances, and they don't use shady sales tactics like some other HVAC companies in Bend. Their honesty and dedication to the customer are the best I've seen. Don't bother with any other company, go with Heat Cool.

Quick response, informative, polite and kind, plus he fixed our furnace in less than 10mins, will…read morecall back in the future!

There turned out to be many benefits to working with this family own business. We made a decision…read moreto buy an HVAC home system from them late on a Friday afternoon. Monday morning at 8 AM a team was at the house ready to go! How was that for service? Tyler Clark was on site for three days installing and carting away the old system, installing the new system and calibrating with added amenities. Another Tyler and Maxime and others came and went as needed. We also had them clean all the heat/air ducts and the dryer vent of the 22-year-old home we recently purchased. Ricky helped us out with our financing and all the necessary paperwork. Overall it was simply a pleasure working with all these customer oriented and friendly people. We are very happy with the results.

Jacob and Talon installed a dryer vent in our 1960's vintage house. They were efficient, friendly…read moreand professional the entire time. When my husband had further questions about the next step in the process, Ric came over to inspect the excellent work they did and explain what we would be looking at next to finish the entire job. We received a written estimate and look forward to finishing the job. Every interaction we have had with Home Heating and Cooling has been positive and professional. Highly recommended.

Very, very expensive. Felt like I was really being worked to spend more and more. DECEPTIVE…read morebusiness practices.

Emergency service over weekend. Fast and through. I am happy to have heat again. Thank you.read more

Fantastic experience with Jeremy at Pinnacle Heating & Air Conditioning…read more We had a fireplace installed during a remodel; beautiful fireplace, but the flame's height and color was a bit off. Jeremy made some adjustments to the ventilation and the log layout - voila! After years of putting up with a small blue flame, the unit finally looked like what we saw on the showroom floor. Thank you Jeremy! If you ever need anything done to your gas fireplace, call these guys!

Excellent customer service, they responded promptly to my request and were very accommodating to…read moreour schedule. Best of all, very good communication of the repair with photo documentation and clear information after completion. We will definitely be using Pinnacle for all of our HVAC and Fireplace needs going forward!

Be careful there are cowboys out there, misdiagnosing and trying to rip people off, selling them a…read morenew system they don't need, good job I'm a property manager and laughed when two other companies came out and said we needed a new heater system and the quote was $11,000-$17,000. Cascade were honest and fixed for $155, The tech Peter was fantastic, punctual, and knowledgeable. Would highly recommend.

We have an older gas fireplace and had one repair guy from a different company tell us it couldn't…read morebe fixed. When we called Cascade Heating Jeff not only found parts, but was quick to order and have them installed. I appreciated that they were not in a hurry to make a sale of a whole new fireplace, and felt like they were working in our best interests. When there was a problem they came out right away to diagnose and fix the problem. Brandon the technician, was great at explaining the problem and figuring out a solution. We will definitely do business with them again.

Severson is one of the few trades left in the area that don't overcharge or use shady sales tactics…read moreto up charge customers. None of their employees make any commissions either. Quality work, fair prices, and top notch employees. By far the best Plumbing, Electrical, and HVAC company in Central Oregon. Dare I say, the world.

We have used Severson for Plumbing and HVAC multiple times for our new to us home and can vouch…read morethat they are responsible, knowledgeable and professional. We hired them for the plumbing portion of our dyi bathroom remodels, and their knowledge and service was great, saving us time and money. In one case, the sink leaked afterwards, and they returned at no cost to help us figure out the problem (it was the sink stopper we purchased). We also hired them for an early summer HVAC tuneup. Turns out we needed a new AC unit as it could not keep up with the heat, and they were able purchase and install a replacement very quickly and cost effectively without replacing the furnace as well. I love that we get an email from the owner Jason after every visit so they can address any questions or concerns immediately.

Stanley and his son Kyle are very professional and honest. They added and installed Central AC to…read moreour home in 2021 and recently (March 2026); replaced our 26 year old water heater with a tankless unit! Very happy with their work!

Wow - it's been over a decade since I first reviewed these guys. In the last 10 years Stanley has…read morebeen here a few times for various issues that have come up. He's always fast and reliable. I doubt that there is anyone in Central Oregon that does a better job.

Jose was great diagnosing and explaining and getting our pellet stove running again! He was…read morepunctual, professional, and friendly. AlWill be having him come out again to service and clean our pellet stov.

The tech did a great job! Super happy with the experience and would definitely use them again!read more

I am so impressed with their professionalism and service. This is by far the best company I've ever…read moredealt with in Bend. They came to give me a quote and I knew these guys would do the job well after asking thousands of questions. They are THE guys to hire for heat/hvac! And you can tell that they have the expert experience to back it up. They replaced my heater and repair my dryer air duct and they did a superb job. They thoroughly checked everything and I couldn't be more happier. They were professional and their commitment in doing the job correctly shows in the work. I wish more companies followed their procedures and professionalism. I Highly recommend them. They are honest which I totally appreciate. You will be glad that you hired them.

I would to take the opportunity to pass along 5-star rating for Pyramid Heating & Cooling and to…read morerecognize the service technician, Athen. for his service in diagnosing various issues with our AC system and replacing a "locked up" compressor. Athen was very professional, polite and experienced/knowledgeable in his trade. He was really thorough analyzing/troubleshooting the various issues with the AC system and the compressor, and took to time to clearly explain what the issues were, what parts were needed, the labor hours and what the total cost would be for the service & compressor replacement. The quote he provided was competitive and they were really transparent with their cost in each category. In addition, I would like to add a "call out" for Valerie, who assisted several times with the scheduling and made it seamless experience! Just to wrap up, Athen arrived according to schedule, performed the service work they said they would do, and effectively communicated with us throughout the job, as needed. We would recommend their service and would definitely hire them again!