There turned out to be many benefits to working with this family own business. We made a decision…read moreto buy an HVAC home system from them late on a Friday afternoon. Monday morning at 8 AM a team was at the house ready to go! How was that for service? Tyler Clark was on site for three days installing and carting away the old system, installing the new system and calibrating with added amenities. Another Tyler and Maxime and others came and went as needed. We also had them clean all the heat/air ducts and the dryer vent of the 22-year-old home we recently purchased. Ricky helped us out with our financing and all the necessary paperwork. Overall it was simply a pleasure working with all these customer oriented and friendly people. We are very happy with the results.

Jacob and Talon installed a dryer vent in our 1960's vintage house. They were efficient, friendly…read moreand professional the entire time. When my husband had further questions about the next step in the process, Ric came over to inspect the excellent work they did and explain what we would be looking at next to finish the entire job. We received a written estimate and look forward to finishing the job. Every interaction we have had with Home Heating and Cooling has been positive and professional. Highly recommended.

If you look into reviews for HVAC companies, you'll likely find lots of one-star experiences. And I…read morecan see how that might be - HVAC work can be easy to get wrong. For our furnace replacement, I had three companies that were either personally recommended or had decent reviews come out to provide a quote. Diversified won out by having a slightly lower price and by being a bit more willing to listen to what we wanted rather than push a higher performance appliance that we didn't need. Between having their rep come out to provide a quote (which was provided that day) and completed installation, just one week elapsed. Two days of that was us waiting on getting another quote. That time included their obtaining a permit from the city. And it was just two days later that the city inspector came out and approved the install. Despite being a relatively basic model, the new furnace heats the house much more efficiently than the previous one, which struggled even when it worked. Diversified gets a fifth star because of the way they handled an issue getting the correct model installed. Once the problem was identified, their technicians fixed it within hours without a hint of pushback.

Diversified pulled off a rush Trane AC install before hot weather hit. Their techs were…read moreprofessional and friendly. Hats off to their entire staff.

our technician, kyle, performed the 6 month service on our aging system...he was very personable,…read moreprofessional and knowlegable... mtn view has kept our system running well for 16 years! their company is appreciated...

We are absolutely over the moon with how fantastic Willie was in all aspects of our Lennox furnace…read moreand heat pump installation. He brought space heaters to keep us comfortable during the installation. He was on time, polite and has a high level of customer service. We would HIGHLY recommend Willie and Steve who met with us to choose the furnace and heat pump. Mountain View truly cares about their service and customers. Fair pricing with rebates we wouldn't have known about, both Willie and Steve both spent as much time as we needed. Service was so fast and they did everything that was promised.

Kit C. was awesome! He did a great job- very personable and "knows his stuff"! He pointed out some…read morethings I didn't know about my systems!

What an amazing group of people from service from Wade, Ryan, John and Joe. Couldn't be happier…read morewith our experience. Quality of our install to follow up was a great experience. Highly recommend these guys.

Amazing company in every way, honest, dependable, trustworthy, and competitively priced. I had a…read morevery complex issue with my system and Ryan worked very hard at figuring it out and got the job done. I felt like he really cared about me and wanted to implement the best possible solution to my particular situation and he did an amazing job. Ashley took all my phone calls during this very lengthy process and assured me they were doing all that they could to resolve it. Ashley continued to put my mind at ease and also made me feel that my concerns mattered. This is so rare to find these days, a company with a staff of such high caliber that really care about doing the best possible job, a company with integrity. I recommend them highly and I thank them for their service.

I highly recommend Deschutes Heating & Cooling. They came out expeditiously without an appointment…read moreand addressed our furnace issue. Dave was very courteous, honest, and professional. He patiently explained his trouble shooting process as well as sharing other furnace tips. The service was affordable too.

Emergency service over weekend. Fast and through. I am happy to have heat again. Thank you.read more

Very, very expensive. Felt like I was really being worked to spend more and more. DECEPTIVE…read morebusiness practices.

I cannot recommend Heat Cool highly enough! When my heater unexpectedly broke down during a cold…read moresnap, they went above and beyond by dropping off space heaters to keep my family warm while the new part was on the way. It's a family-run business, and the owner showed up in his truck with his son, on one of his off days, just to make sure I had heat. Over the years, they have expertly fixed my 30-year-old heating system multiple times. They never pressure me to install new appliances, and they don't use shady sales tactics like some other HVAC companies in Bend. Their honesty and dedication to the customer are the best I've seen. Don't bother with any other company, go with Heat Cool.

Quick response, informative, polite and kind, plus he fixed our furnace in less than 10mins, will…read morecall back in the future!

Stanley and his son Kyle are very professional and honest. They added and installed Central AC to…read moreour home in 2021 and recently (March 2026); replaced our 26 year old water heater with a tankless unit! Very happy with their work!

Wow - it's been over a decade since I first reviewed these guys. In the last 10 years Stanley has…read morebeen here a few times for various issues that have come up. He's always fast and reliable. I doubt that there is anyone in Central Oregon that does a better job.