Went in looking for a watch and after seeing one we wanted to potentially buy we asked if the man…read morecould grab it out of the shelf for us and his was response was basically "eat shit and leave". He said " look...I have so many clocks I can't get to that, it would take me 30 minutes to grab it for you" we sort of stood there in shock and said "oh..okay" and he responded " you see all the clocks!? I can't." What a sure way to NOT make a sale... I'm honestly still in shock from this interaction. I would give zero stars I would. Service, quality, and value could definitely improve.

Great small shop with wonderful service. Needed my wedding ring resized and thought I'd have to…read moreleave it for a while. They did the job in one hour and the ring looks like new. I now have a favorite place for jewelery and watch repairs.

David helped me clean my signet ring in about 2 minutes! Very knowledgeable and a great storeread more

Been in here about 3-4x. Only had one notable good customer experience seeing things in the cases…read more The stars I am giving it are for uniqueness in inventory but otherwise service is mid and prices are beyond high. You can find almost all the same items on Etsy, 14k gold for half the price.

El Paseo Jewelers is truly outstanding. The service is warm, knowledgeable, and never pushy, and…read morethe selection and craftsmanship are top-notch. The team takes the time to listen and make sure you're completely confident in your choice, which is rare and refreshing. If you're in Palm Desert and want a jeweler you can trust--whether for a special occasion, a repair, or just browsing--this is the place. Highly recommend! Thank you Raju your team is amazing

Thank you for your nice and flexible service. I am super…read moreHappy with the new beautiful Bracelet. We will see you soon.

Butch is very much a knowledgeable, honest and great human. My rings are beautiful. I took him a…read morepicture of what I wanted and gave him the stones. He does not disappoint.

Best jeweler in the Coachella Valley! I would not go anywhere else for my jeweler needs. Butch and…read moreAngie are exceptional humans with amazing customer service skills, professional, and thorough. You can trust Hartman Jewelers.

It is very rare to go into a jewelry store and have an expert jeweler available to consult and…read moreassist with design and repair. They have a great selection of jewelry as well as the ability to customize anything you would like. Very friendly and capable service. I am adding them to my go-to stores.

Did have my wife's platinum wedding ring moved up one size. Very pleased with the work, owner very…read morefriendly.

My grandfather clock needed a cleaning. This was the best cleaning it's ever had in 40-50 yrs! My…read moreonly regret is that it took months to get it back.

Ruined one of my very expensive rings. Don't take any ring in there to get resized…read more Plus they are liars trying to cover their mistake.

I definitely recommend this business, after seeing how they treated Jason and his son Ben…read more(Amagansett Press). They are very cordial and professional unlike several shops down the street.

I've been to many jewelry stores in my life and this one is incredible. A wonderful family owned…read morebusiness who were professional and warm- I highly recommend this store for anyone looking for a beautiful gift yourself or a loved one.

STOP NOW! if you want an honest solid great human to work with for ALL your jewelry needs and…read morewants, STOP HERE! Nani is beyond a jewel and delight to work with. I was blessed to meet both she and her fiancé Alex (gorgeous blue eyes!)! I highly recommend you don't go elsewhere in the desert. I received the most excellent professionalism from both of them, yet at the same time they are warm and friendly. I have found my jewelry store at Nani's Jewelry!

I highly recommend taking your jewelry to Nani Jewelry. Nani is very knowledgeable and kind. I went…read morein to have my jewelry appraised, two different pieces now. She made sure the insurance appraisal was accurate and precise. It's very nice to know exactly what you own by all the different details. And for a flat rate. Also, she makes and sells jewelry too, and I can tell you that her work is exquisite and unique. She is a real artist with jewelry. It was a total joy working with her and I'll be seeing her probably again this coming week for more appraisals. She very professional! And I highly recommend her.