I maybe wrong but I think this is their main mall out here in the desert. Like an official indoor shopping mall. It's nothing spectacular by all means. Something similar to the Northridge or even Burbank mall when I first walked in. There's plenty of parking and a covered structure which is a major plus out here in the desert. The summer heat and walking back to your car after it's been sitting out, no bueno. For the two main departments stores, Macys on one end and JC Penny's on the other end. Macys also has a home store which you don't see as often. The other bigger stores, Dicks and Barnes and Nobles. Then inside you have the usual stores, nothing fancy. There's your usual H&M which is decent size, Victoria Secrets, Hollister, American Eagle, Tilly's, Bath and Body Works, Express and a few other retail store you would expect inside a mall. Nothing fancy but the usual. Then there's some small business which seemed like they're family owned. The mall isn't that big, a good length from one end to the other. I walked in on Mother's Day's for the first time which they were hosting afternoon tea right in the middle of the plaza. It was cute and raffles were given with prizes offered from the retail insides. In my opinion, it's a mall. Nothing major or special about it. You would think that if it is the only main mall in town, it should be worth it. But I guess it'll do. read more

IT'S A WRAP is a NEW spot upstairs inside The Shops at Palm Desert that you do not want to miss. I was visiting the mall for the first time and almost walked past it since it is located upstairs in the food court, but once I noticed it, it immediately stood out from everything else around it. The first thing I saw was how FRESH and HEALTHY everything looked. The ingredients were vibrant and clearly prepared with care. After speaking with the owner, I learned this is a FAMILY OWNED business that recently opened, and I was one of their early customers. That made the experience even more meaningful. For my first visit, I tried the tuna wrap and it was AMAZING. The owner was PASSIONATE about the food and took the time to explain the menu and the value is great. You can tell there is real pride behind what they serve. They also offer WRAPS, FRESH SALADS, AND BURGERS, so there are plenty of options depending on what you want. The atmosphere was FRIENDLY, WELCOMING, AND FAMILY ORIENTED. If I am back at the mall, I will definitely come again. IF YOU ARE AT THE SHOPS AT PALM DESERT, GO UPSTAIRS AND CHECK OUT IT'S A WRAP. YOU WILL NOT REGRET IT. read more

The Shops at Palm Desert - MENU. Tuna Wrap recommended. - Shopping Centers Near Me - Palm Desert, California

It's a standard mall, but my baseline for measurement is the closest mall to me, the Puente Hills mall, which is god awful. I've been to horrible malls and this isn't one of them. They have the stores that you find in every mall that I usually stop in the first time to see what they have like Box Lunch, Miniso, Tokyo Japanese Lifestyle, etc. It is nice that this location has a Barnes and Nobles (though so many of them now are just glorified toy stores now...) and when I went they had a dog rescue pop up here too, which was nice. Love when malls reach out to the community. Love Crepe-ing Ramen that they have in the food court. Good to kill a bit of time and to absorb AC but it's not anything spectacular. read more

Very nice mall with all the stores to fulfill your shopping needs. The food courts were stacked with good choices, and the overall facility is kept clean. I would only say that this place can get super crowded during peak shopping seasons and parking can be a big pain. read more

Lot of parking. You might not notice if you're on the other side but there are I think 2 parking structures so your car doesn't burn to a crisp lol. Even if your store is far its worth the walk imo lol. There are a lot of good stores and a food court. Theres a few coin operated rides for kids as well. read more

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You're in the Palm Desert/Palm Sorings! What's there NOT to like! The people are friendly, the restaurants fabulous, a wide variety of offerings of food and price point, and spa services at The Shops was awesome! The perfume shop was a wonderful experience as the associate helped us identify the scents to which we return and love. So much fun! read more

The shops at Palm Desert were ok...the most important thing it was indoor mall so you can enjoy your shopping! Its selection of different stores and you can find so many options in your desired budget! So value wise you are not going to suffer! The service was great as I mentioned before Sales associates and locals all very friendly! The city has that cool vibe!!! Also, there is a big parking, free! read more

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A clean, attractive, vibrant older mall with a fine selection of stores and eateries. I love to stop and get a slice of pizza at "S'Barro's" and visit the retro fun store, "Spencer's". read more

Great place to shop. Lots of parking with nice stores. Very convenient location & near CTK my favorite restaurant!

We were shopping right after Christmas and the mall was busy. The main reason we came here was to go to the See's Chocolate shop to buy a couple of gifts. They always have a good selection of our favorite Nut n' Chews treats. read more

The Shops at Palm Desert - Volkswagen collection 2023 - Shopping Centers Near Me - Palm Desert, California

It.was nicely made also cool Huge indoor, air conditioning 80 stores locate on 2 floors read more

The older guy working at sees was pretty cool. He was able to help me find what I was looking for for my mother. They sold out, but told me to come back at a certain time. Glad I did! Super helpful people, and good prices read more

The guys at the sees store was veyr nice. Helped me find something I was looking for. The service here is always good. I've never really had any problems here. Good prices too. read more

Not a bad mall. Layout is a typical mall in the US. Huge selections of stores and we found everything we wanted at good prices for the kids. Nothing fancy but if your looking for utility this is the perfect place. They also have covered parking which is important during the summer. It's also an indoor mall which was the most important reason for us to come here during the summer - getting out of the heat. read more

The mall was nothing special but the family lounge is very nice. It's a place for young families who might need a space for breastfeeding or chestfeeding. read more

The Shops at Palm Desert - Family lounge - Shopping Centers Near Me - Palm Desert, California

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The juice place in the food court is going downhill. Service is lacking an could be better. The selection of drinks is limited at times depending on the time of day. They ran out of wheat grass when I came in. Prices are ok. read more

This mall is pretty average. They have the typical stores that the Westfields usually have. Actually this one might not have any many as the others. I don't know if it was just me, but I felt a bit disappointed with this mall. Since there isn't a lot of malls in the area, I was hoping this one would be better. In terms of affordable shopping in the area, this would be the place. There's another shopping area down El Paseo but that is not the affordable shopping area lol Westfield Palm Desert has some of the standard stores like Victoria Secret, Vans and the food court. We also went to the food court to see what options they had. Just so-so there as well, nothing spectacular. But it's a food court so expectations should be relatively low if we are staying grounded in reality lol Overall, this is an okay mall. read more

Nice mall... It's just that there are many openings... Was management too greedy with leasing costs? IDeK... I do know that they have many stores that I do like. The environment & cool temp are nice. Probably going to need to address wear on some seat cushions in the food court in the near future... Otherwise, seems like everything else is in good order... read more

The Shops at Palm Desert - Farmer's Market on Sundays - Shopping Centers Near Me - Palm Desert, California

This mall is run down and management do a poor job of maintaining the common areas or making this place appealing to tourists and seasonal residents. Coachella Valley is more than just its local residents. The desert survives on tourism - this mall is the last place on a tourist agenda! Real estate is expensive to maintain but with so many tenants losing their appeal and more and more keep moving out or going out of business the mall looks and feels like a ghost town. Hot sticky ghost town - the AC is stale and stores are barely cool. Some mechanical and electrical investments are definitely needed. I get that malls cost money to operate but tenants pay the bills- therefore bring in new tenants and be aggressive with them. What is this owner of this mall doing to drive customers to it? Who is the owner since Westfield gave up - JJL? Where is Simon Malls, or Caruso from LA? Malls such Del Amo, The Beverly Connection, UTC San Diego - all malls that made investment and brought in new tenants. This mall needs a new owner, asap otherwise it will go out of business like the malls from the 80's and 90's that did nothing to modernize. It needs dining options - and not QSR's - legit restaurants such at Din Thai Fung, North Italia, True Foods, etc. It needs entertainment - not bouncy houses or trampolines for kids! Kids don't shop at Malls - adults do and bring the kids with them. Another example - Open a "Comedy" venue for local and national artists as well as musical artists and evening entertainment. Macys is the owner of Bloomingdale's! We need a major retailer like Bloomingdale's or Nordstrom to take over the old Sears space. The mall management company needs to Stop thinking local and think global (beyond Coachella Valley). local economy is supported by tourism. Offer cheap rent to get big tenants - the foot traffic will pay off long term once tenants realize the value of the mall. The mall can be a great destination in the summer months - assuming you fix the AC. Get customers in to experience the shopping and dinning and out of the heat. Outside of summer the tourists will shop and drive revenue. Today there is no compelling or exciting reason to visit this location. Just like The River (don't get me started on that mess) it's needs an aggressive push to tenants outside of the Valley. Time to maybe shop for a new broker too. Start the push and investment now - Get ahead of the Cortino development and build brand awareness. Good luck!! read more

It's a mall. And walking through felt like a time travel. I do most of my shopping online (the pandemic helped with that!), but thought I'd go inside and see. Very crowded (to be expected at this time of year). Not a lot of stores. But just enough that it made the drive worth it. Every store had really friendly employees--especially Macy's underground and Torrid. Will come back! read more

Well clearly with Malls DYING in this country this mall has managed to stay significant enough and provide enough stores for people to still want to actually come to the Mall. I have read a few reviews about the parking...we had no issues...and to be honest if you can park in the shade in Palm Desert California...you should thank GOD for that. There are plenty of stores for whatever you're looking for however I was surprised that Barnes and Noble were still doing so well and hiring in fact. Many of the Barnes and Noble stores have closed around the country but I guess since there is no real book store in Palm Desert this place will more than suffice. I was a little disappointed that I had to access DXL (one of my favorite stores) from outside the mall however I was not impressed with it at all. I really miss casual male they were so much better. So needless to say when I am in the Palm Springs/Palm Desert area again I will definitely stop in to visit. Eat, Drink, and be Merry, my Friends!!!!! read more

This whole mall is a bad joke. I don't think I've ever been to a mall that's quite literally in ruins. There is one escalator in the entire mall that actually works, in order to get to the food court or find any way to get upstairs you have to walk clear to the other side of the building. Speaking of the building it is literally in shambles. Everything is broken and it all looks disgustingly, dirty, and run down. The whole mall looks like it has been abandoned. On top of that local residents have basically been priced out of the mall. Every old store that was beloved that goes out of business is replaced with a new store that charges $30 for keychains. The mall doesn't even seem to support its own stores with several large advertisements for things at other malls and in other shopping centers. The movie theater attached to the mall doesn't seem to be in business. I don't think I have ever seen it open once or ever seen anyone go into it. Everyone I ask about it says that they've never been to it, and it has a reputation of playing old movies, and not keeping up to date with recent releases. Considering other malls really thrive through their theaters. I am surprised to see that this mall takes so little care of theirs. The mall employees are also clueless and unhelpful, anybody who wears a Westfield badge on their shirt, will know less about the mall than any random other customer walking by you. On more than one occasion I've had the mall staff be completely unable to answer any of my questions, and then had someone who had been shopping answer my questions for me and basically take over while the Westfield employee disappeared into thin air... AVOID THIS MALL. There are other malls nearby that are significantly better. read more

The mall located next to Town Center is a huge indoor, air conditioned mall with over 80 stores. Locate on two floors with a wonderful food court located on the second floor. Numerous stand alone food booths throughout the mall also. Many jewelry stores, shoe stores, Sees candy, Penneys, Macys, and lots of clothing stores Across street is Town Center. A strip mall with lots of wonderful stores including Whole Foods grocer and Nordstrom. They also have many other fine small shops. Both places great places to shop. read more

First, this place is ENORMOUS. Second, the parking is a nightmare. I stopped here multiple times in January to pick up incidentals, grab a bite to eat, and pick up camping eats at the Dick's Sporting Goods store. It's pretty crowded -- and I was doing my shopping at very random times of the week, so I can only imagine how packed this place is during the weekend! For those who are from out of town, like me, you'll likely find the idea of valley parking at a mall rather frustrating. But after spending 10 minutes driving around looking for a parking space among the one-way lanes and ridiculously designed spaces closest to the entryways, you'll gladly pay someone else to take your car and deal with parking for you. read more

I like going to the movies. This place has a great selection, and huge theaters (a least the one we were in, anyway), but it was largely deserted. Desert humor. What? The parking is a bit of chaos, but if you're limber, you'll make it into the theater. Glad it was winter. Would be brutal in the summer. I may be back there, but it definitely wasn't a fav. read more

Sad to see what this place has become. Total ghost town.. tumbleweeds blow by the endless shut down stores. Miss the yellow brick road, ice rink and floor less food court. Yes, I am dating myself a long way back here, but those were great times. It's looking more and more like the mall in Indio now.. What a shame On a good note.. The vans store has some very nice (and beautiful) CSR's!! read more

Good indoor shopping center to walk around and get exercise. Food court is the best feature of the mall with a good variety of food.

Sucks has a few nice store but only one set of escalators that work other set is broke Down and the Elevator doesn't work, so businesses on the second floor can't be reached wtf read more

What a sad place it's become. I spend most of my shopping time in Macy's, thank God for that store (and a few of the others), but today I spent some time walking through the Palm Desert mall. So tired looking, lots of empty spaces where shops used to be, escalator at East end out of order as it seems to always be. Elevator was also out of order. Had to walk all the way to JCPenney's, clear down at the other end to use their escalator to go to lower level. Food court half empty of stores. Depressing. Lack of variety of (what's left of) stores. Some of remaining businesses open only limited hours not coinciding with Mall hours. Movie theaters long gone. Really a shame considering that HOT weather is coming and for many, the mall has been a refuge and a welcoming spot to hang out. Should be called The Lack of Shops at Palm Desert read more

This is the largest indoor mall in the Palm Springs area and usually I like Westfield malls, but this one really only had your basic mall stores, everything high end can be found a mile down the road on El Paseo. For being an older mall, it was bright and clean, not too busy and plenty of parking. Ok, but not worth going out of your way for. read more

Don't know what everyone is complaining about. Considering the pandemic we are in I think the mall is clean and great parking. The sales people are friendly and there are plenty of stores open. Thanks for the shopping if you don't like the mall stay home. read more

This mall has to be one of my favorite malls that I have ever been to. I just love how everything is so organized here and the service is just fast everywhere. The stores themselves are all very nice and there's always a great variety of things to buy. I just love this place and it's a mall that I will always cherish and come to visit whenever I have the chance. I'd highly recommend this mall to anyone in the Coachella Valley. read more

Pretty small indoor mall. Was shoe shopping but did not want an outdoor nor outlet mall due to the heat. Was not crowded being a Saturday and back to school shopping so that was a plus. read more

Since I was young I have always enjoyed going to the Weatfield mall. From shopping for new clothes, to having a nice lunch with some friends. There's plenty to do. Macy's is my go to for clothing and fragrance. They have very fair prices and a large selection of signature clothing. I am always given exceptional service whenever I go to Mrs. Fields bakery, the cookies are always fresh and taste amazing. Gamestop has always been a childhood favorite of mine, even if I'm only passing through to look, I'm always treated with respect by the employees, and they make sure that I don't have any unanswered questions. There is always something new to do at the Westfield mall, it's definitely one of the most iconic locations in Palm Desert. read more

This mall i swear i dont know how the shops stay in buisness ??? 3 broken escsalators all at once !!! How do i get up to the food court you have to walk all the way to the other end or try to find an elevator ( good luck with that !!! ) i think id rather just drive to the outlet shops at least there you know whats up . read more

Stores are still closed. Some open. Mask wearing is enforced and sanitizing stations are throughout the whole mall. Only issue was the escalator was broken going up. read more

The Shops at Palm Desert - Nice to see these signs! - Shopping Centers Near Me - Palm Desert, California

This mall sucks. It's dirty on the outside, very mediocre at best in the inside. The clientele is sketchy. The stores aren't great at all and it's just depressing. The women's bathroom in the JC Penny smelt so bad...I will never return this mall. Went over to El Paseo after visiting this mall and it was much much better. Don't waste your time at this mall unless you have to go to Macy's for something. Avoid otherwise. read more

Second time I came to the mall with my electric vehicle and could not charge it. Pickup truck and Sedan were parked in the charge station spots by Macys. Don't they give tickets or tow cars that violate rules? Also, charging stations by JC Penney have been broken for months. Took at least a month just to get an out of order sign so you don't waist your time trying. read more

We came here when my niece forgot her pjs, so quick stop to crazy 8s for a pj run. On our journey to the store we cruised through Westfield Palm Desert Mall in the crazy heat at 6pm. My god was it hot! So you could imagine my delight when walking through the mall with Ac hitting my face. Lets talk about the mall, its pretty good size, with the usual stores of Barnes and Nobles, Victoria Secrets, Pink, Crazy 8, food court similar to Mission Viejo Mall. The one thing I noticed was the it was empty!! Maybe because it was a friday at 6pm? Or the heat?! Not sure but that stood out. Props to Anna at Crazy 8 and her manager for helping my sis find pjs for my niece. They were super helpful and professional. Thank you. read more

The. Only. Traditional. Mall. In. The. Desert. Now that we have that out of the way, that's why I am giving this mall four stars. If you were to stick this mall back home in Orange County, three stars. But given its locale, four stars it is. This mall has all of your staples, everything that you would need. I believe its anchored by Macy's and Sears (Macy's had some great jewelry sales on when I was there), and has your array of entertainment, apparel, and sports stores. What I found interesting: this mall caters to the younger side of the desert (young adults and teens), yet it's in Palm Desert. I'd expect that they would have stores to cater to the vast age group that the Coachella Valley targets? Just a thought. Or maybe they're all rolling in the bucks and hitting up El Paseo. read more