Fernando and his work crew did a fantastic job brining my backyard vision to life. I was impressed…read morewith Fernando's ability to quickly create a design for the space at hand. Fernando was enthusiastic, responsive, and attentive to timeliness. He and his crew addressed concerns that were brought to him without apprehension. Everyone I encountered throughout the entire process was courteous and professional. I could not be more satisfied with the outcome. I would recommend this company for a variety of backyard and landscaping projects.

I hired Outside Living Concepts to complete my landscaping project in May 2023. Unfortunately, the…read moredrip irrigation system they installed has become a major issue. Just this summer alone, I've had to repair and replace nine separate sections of the drip line due to leaks. At this point, I've replaced roughly 50% of the entire system myself. What concerns me most is that every leak has occurred in the same type of tubing, which is visibly worn and deteriorated. I even cleaned sections of the removed tubing to make sure dirt wasn't making it look worse--the material is simply degraded. For comparison, I installed another drip irrigation system line in 2021 using different materials. Despite being about two years older than the system installed by Outside Living Concepts, it has experienced only a single leak. I understand the project is now outside of its warranty period, but I don't believe a drip irrigation system should experience this level of failure after only a few years. The amount of time, labor, and money I've had to invest to continually dig up and replace the system has been extremely frustrating. What has been equally disappointing is the follow-through. After discussing the issue, the project manager told me they would send a crew out to repair the next leak. Just two days later, another leak occurred. I immediately reached out, but now two weeks have passed without anyone coming out or any meaningful follow-up. I'm sharing my experience so others can make an informed decision. I had hoped for better quality and, when problems arose, better customer support. Based on my experience, I can't recommend Outside Living Concepts.

Quality-Zero Value-Big Zero…read moreIf I had the option to select zero stars, i would have opted for that. I'm not sure where to begin. I'm quite irritated right now. One word if you ask me, "are you satisfied?" - The answer is a BIG NO; I will not recommend this company and team to anyone. I paid $19500 for my backyard and attaching photos of the progress of two months My backyard project was begun by Alex and his team TWO months ago, and he hasn't completed it yet. He took almost all the money, around 98% of it, by saying his problems and I helped him in all possible ways as I can. (my mistake for trusting Alex and his crew). In these two months he worked around 10 days or 15 max and also that with an inexperienced team. This is the most unprofessional team I have ever met in my life. They betrayed me by making false promises, even though I trusted them as my friends. As a first-time home buyer, it was difficult for me to start the backyard job but still I decided to make this backyard, since my family can spend some quality time there with my 5-month-old baby. The work that Alex and his colleagues are doing is insufficient, and I won't discuss anything about it here since doing so would need a lengthy article. As a client, I had to phone them every day to find out when they are coming. I also had to remain with them and provide guidance for the job they perform. Giving my backyard project to this unprofessional crew was a mistake on my part. Because I lost money, faith, and patience, That's the reason why I'm sharing this review with everyone. One Day he came to my house at 7:00AM and said he don't have money to buy material for my backyard so I gave money, and he took the money and said he will back in 2 hours. You know what happened, he didn't show up for the day he went to his other location and started work. Tell me how much I should get irritated for this kind of unethical behavior. I don't know how many times I have called Alex. Sometimes he won't respond and pick up the call, then I have to connect with him via his social media accounts. It is frustrating for a loyal customer. Today morning I called Alex, and he was making fun of me, as a customer do I need to hear all this? Two months for a backyard project is unacceptable and still I tried to be calm with them and helped them to complete. I gave a contact of my friend and Alex company took $4000, HE WAS NOT SHOWING FOR 2 WEEKS AND ALSO ALEX WAS NOT COMPLETED MY BACKYARD HENCE MY FRIEND CANCELED TO GO WITH ALEX. My friend is still waiting for the money back from Alex. I lost my money, but it's ok I am going to complete my backyard with some other team. Thank you, Alex, and his Crew. Nandu Suresh

A & I Landscaping installed pavers, artificial turf, and gravel to my backyard. He promised work…read morewould be completed in 2 day but instead completed it in 1/2 the day. This was extremely important as we were flying out of town for a week and wanted the project completed before we left. Alex was extremely accommodating which is a valuable trait for ANY company. He not only did pre installation checking but also did post installation check the day after and followed up a week later. Alex and his team were reliable hard working and extremely professional. Alex and his team did a fabulous job. They went above and beyond my expectations. I absolutely recommend them and will certainly continue to use their services.

Luis and his crew are the real deal! Luis was wonderful to work with, very responsive with clear…read morecommunication. They spread 20 tons of gravel in my back yard for a very fair price, and it looks fantastic. Luis knows how to run a business and he takes great pride in what he does...it shows! I definitely plan on using Luis for future landscape projects and highly recommend him!!

I met with Luis to discuss the project and that we had to be under a certain budget. My yard had no…read morelandscaping what so ever.He recommended what would be the best approach and we could not be any happier. Oh yes, his crew finished the job in 2 days and he followed up with a visit about 2 weeks later because thought the tree was dying. Well it was because I was over watering. He said to not water for a while and now the tree is coming to back to life. Ken J

This owner Rafael Zamora is operating under revoked / suspended ROC # 338258, company name- Next…read moreInnovation Covers. He is ripping people off , does not complete the work stated their fake contracts. He will tell you one thing and not come through with his promises. Highly recommend NOT to hand over any $$$.

Company did driveway extension now having issue with the irrigation line leaking again tried to get…read moresomeone to come out to take a look at this, no response whatsoever. They do not stand behind their work.

Dylan is a talented professional. We had new outdoor stairs, custom handrails, balustrade and…read moreskirtings fitted. Very happy with the results and have more projects lined up for Brooks Built!

Our experience with Brooks Built was exceptional. They were always on time and they do beautiful…read morework. Their estimate was fair and what I liked most, besides how nice my backyard turned out, was that they never told me they couldn't do something. All my questions were answered in the positive and also with "we can do that!". Thank you so much Cody and Bob for a job well done. We will definitely do business with you again.

Desert Roots did great with my backyard! They did an awesome job with the pavers, walkways, turf,…read moreand gravel. Their team was friendly, hardworking, and kept me in the loop the whole time. We're happy that we chose them!

I started working with Tara on ideas for our new home's backyard landscaping in April. I have…read moreabsolutely no knack for design and was also totally unsure of what we even wanted. We also did not have an unlimited budget. Tara was so professional and PATIENT. I was probably super annoying, changed the design and my mind about 20 times, and yet she still called me, spent time creating great pictures of what we wanted, and always answered emails. Tara and her team were very conscious of my time (which is a huge pet peeve of mine when my time is not valued and respected) - I so appreciate them for that!! Also, they finished the work in about two days, and I couldn't be happier. This week has been an average of 116-118 degrees by mid-morning and they were out there working (and sweating!) their butts off. They are so appreciated!! They were professional, courteous, prompt, funny, patient, and kind. I enjoyed working with Tara and her crew and will be recommending them to anyone we meet in Phoenix as well as using them for any future projects we may have. I cannot thank this team enough for how amazing they are and how much we love our beautiful turf yard and design. Thank you Tara and her team for everything - you were so wonderful to work with and we absolutely will be doing business with you in the future. P.S. They just finished the yard today and our 3 boys are already out on the slip n slide enjoying it. SO THRILLED with this. Thank you! Forever Grateful, The Washington's

Jason and his team delivered a great product. We did a full front and back yard landscape job from…read morescratch, so there were many elements. Hardscape, Planting, Turf, Sports areas, Pavers, Structures, Misting all turned out fantastic. Jason was on top of ordering and getting jobs completed even with extreme supply and labor shortages. Would absolutely recommed and work with Flowing Wells again.

I worked mostly with Carlo and during the project we ran into a few really big issues due to him…read morenot paying attention to the small details in the planning stages of the project. We were able to work around the mistakes. Not ideal but it worked. My biggest recommendation is to not give them the last payment until all the t's are crossed and i's are dotted because they do not follow up when they promise too. I still have a step that is unfinished. Carlo promised me that he would have Eppe's team complete it "next month" .....a month turned into 3 years and still not completed...and no responses when I reach out. I really worry about the warranty for their job and quality behind their workmanship...stay on top of them and make sure they are following all the regulations and please please please do not give the final payment until the job is completed to your satisfaction....they like to disappear after that final payment. Just a complete dissapointment in their character. Don't promise what you can't keep...I'd stay away....i only really dealt with Carlo and his team and Jason was not involved.

Called to get quote for repairing cool deck Chuck was very rude and unprofessional kept pushing to…read moredo the entire patio not the one 4x8 panel when he realized that wasn't going to happen actually hung up on us

Working with Chuck on one of the many projects in my North Phoenix house remodel was great!…read more The bid was certainly competitive, and it was detailed to my specific needs and the oddities that come with a 45+ year old house that has had a number of additions to it over the years. He recognized the potential for standing water elsewhere in the backyard, and had a recommendation to help ease that problem in the project. Chuck ended up recommending a 1-2 day project for a new pool deck, and extending the deck to cover a portion of the original patio to give the entire backyard a wonderful consistency the moment you step outside. He also spent extra time discussing my other projects and how his work should fit into the timeline. Rather than accept a quick 1-2 day job in the summer and be done with me, he immediately recommended I wait until after roofing, exterior painting, and some pool work was completed BEFORE I got the new pool deck. Months and many delays (from the weather and other contractors) later, Chuck delivered, as promised and the pool deck/patio extension looks wonderful. I highly recommend Chuck and Cool Concrete Creations for any homeowner, but especially for landlords and out-of-state landlords as well. He's reliable, trustworthy, and delivered top notch work at a fair price. Thank you!