My experience with both Susan and Brenda has exceeded all my expectations! They truly are…read moreoutstanding and care about their residents! Most of all, I appreciate their dedication to making this community a delightful place to reside.

Beware of these THIEVES. They charged for services that were not delivered. They stole property…read morefrom my mother, as well as charged us for rent beyond her stay. I gave them a 30 day notice that we would be leaving, but they failed to adjust the last months billing to reflect the move out date. Then the next month, after I turned off the automatic billing in the payment system they charged another month to our account. The manager of this site, Logan, is a liar and a dirtbag. He never once followed through on anything, and he accused me of being the problem. He accused me of stealing the wheelchair that I bought on their demand, and claimed he had video evidence. I'm sure he did see me take the wheelchair out with my mother, but that's not evidence that I stole the chair. They did return the money after I called them out 2 weeks after they stole our money. I'm still going to have to go to small claims court for the services that they documented that they didn't do. If you love the person you are caring for, then DON'T GO HERE!

I would like to share a review on Grace Assisted Living in Chandler, AZ. My father-in-law needed…read moreassisted living needs, and we toured two facilities. Grace was the first one. From the moment we walked through the door, we were greeted with such love and concern for our needs. We spoke with Becky who is in charge of this facility, which is in a house setting, manned 24/7, and has room for 5 residents. After spending some time there and touring the facility, we checked out the second one, and it was an easy decision for us - we wanted Grace. Dad was transferred from a rehab center (where he received terrible care) to Grace. They immediately assessed Dad's needs and started to implement a schedule for Dad. He arrived there with two large bedsores which needed to be documented. We were horrified at what we saw. Becky, with her calm manner, told us not to worry, that they would take care of everything. We also signed Dad up for hospice care. The staff there are so caring and genuinely concerned about Dad's care. They listen to his needs and want to always go the extra mile to make him comfortable. He has a spacious room with a beautiful window, and a large TV for his needs. We couldn't ask for more. In addition to Becky, there's a wonderful man there named Robert. I could sit here for hours telling you how well he takes care of Dad, but I won't. I'll just say, when Robert stepped in to help Dad, we saw great changes and most of all love. Now Robert is Dad's buddy, and it is such a privilege to watch Robert work with Dad. Even if you have had the worst day yourself, five minutes there and you are truly appreciative and inspired. I have worked with other assisted living places, and this, by far, is the best. They have all become like family to us, and to be able to know that Dad is getting the best care is priceless. Thank you Becky, Robert and the rest of the staff for making Dad's stay not feel like a bother. They communicate with us very well, and we actually look forward to going just to see them. I'm truly telling you, there is no better facility than Grace, and we thank them so much for their professionalism and taking care of Dad so well.

From the owner: Grace assisted living is a home away from home for your loved one. It's licensed for five…read moreresidents. With personalized service plans,we meet individuals needs in their uniqueness. Call us for more information

I'm very disappointed in how I was treated today. I walked in to ask about an Angel Tree for the…read moreresidents or a way I can donate and the lady was so rude from the minute we made eye contact. She didn't even have the decency to greet me like a person and just gave me a dirty look until I asked my question. If she treated a stranger looking to make a donation like that I bet she treats the residents way worse. She is the reason senior live homes get a bad reputation because she was just nasty and hostile. A person like that had no business working with your loved ones. I hope you find somebody more warm and welcoming because I have a few 4 letter words for her. Happy holidays. date of visit 12/2/2025 12:30ish pm

I love the Enclave at Chandler. The food is good the staff is wonderful. I love the activities. The…read moreone negative I have is it seems to be a little short staffed. The people who live here are very nice.

I have an aunt who lives here, she enjoys it. Clean facility, friendly staff, activities for…read moreresidents. The have a menu for the meals and if the residents don't want it they can order a sandwich instead.

By far the worst organization of the several I have had experience with. Their staff turnover is…read moreconstant. Their best caregivers always leave. Their billing department is over the top bad in customer relations. Price increases are not communicated. In my case, our bill went up $2600 with no notice. My mother felt things were often missing from her room. You constantly had to monitor the staff to see proper care was received and it was often not being received. Management turned over often as well and the don't seem to care if you are their customer or not. No warm fuzzies delivered here. Several reasons to look elsewhere for proper senior care. Bypass this organization at all costs.

Dirty! Went for a tour and walked out. Carpets are filthy, walls are splattered with spills,…read moreetc. it was very uninviting from the first step inside. Needs total renovation! So sad.

We were set up to move my Mom into Pennington Gardens this Monday, but was suddenly informed last…read morenight that my Mom can no longer move into the facility, ever, based on incomplete data from their nurse. Over the past month we have searched for a facility to take care of my Mom due to a continued decline in memory and reached out to their director Susan and was able to secure a room in their "memory care" wing of the facility. During the process, their nurse met with my Mom and had contacted her PCP for information and up until yesterday they became concerned that my Mom was on a antibiotic for a medical condition that she no longer has (tested negative early April). When I asked what my Mom's PCP told them I was informed they had left a message an they did not respond. In literal a few hours we went from moving in on April 6 to "sorry, we can never take your Mom, but can help you find a place". Please note that we have already given the notice at my Mom''s current facility. The worse part is that I never spoke with the nurse. All of my Mom's health concerns and denial came their director on site contacting me. The question becomes: do you want your loved one in a place where their director and nurse can make decisions like this in a vacuum and apply them to your already stressful situation.

Please see Grace Assisted Living Home for this my in-depth review. Their phone number is…read more480-306-4755

The staff at Atria genuinely care about their residents This is throughout the staff community…read more Some can say that's their job of course it's their "job" but you can tell when it's genuine. In particular our mom was well taken care and her concerns addressed quickly by Marcus and Wendy. They are the best. Thank you for your caring nature.

They have a wonderful Sunday Brunch. We enjoy the friendly staff and are able to have family…read moretogether to eat. Then play cards in the rec room. Would recommend visiting soon. NM

Great culture. Residents are very happy and welcoming to new people. A lot of physical updates have…read morebeen made, and we are on a good trajectory!

The staff here makes for quite a horrible experience. I stopped by this so called retirement home…read moreexpecting pleasant vibes and a welcoming staff, instead I got greeted by a lady who acted like I'd broken into Area 51. I didn't even get into the building before I was threatened of trespassing, literally from the parking lot to the front door I couldn't get a single word out before I was swiftly asked to leave. Zero chance I would allow my family to even consider living in a place like this. Not to mention the landscape is extremely unkept and neglected, among other things that are neglected as well.

This community offers Independent living, assisted living and Memory care. The residents and staff…read moreare very friendly and love to talk about their experiences in the community. There are a lot of food options so it is able to have a variety of meals daily. The care staff is very caring and want to care for their residents, they do their best to make every resident feel special and happy. It is a very relaxing environment.

The Gardens WAS a thriving, happy community when my mom moved in March of 2023. Susan Griffin the…read moreperson I toured the facility with was wonderful. She took a video of the apartment for me so I could show my mom before she moved. Kim at the front desk was so helpful with everything I needed and the Director of Assisted Living, Keri Giles was always available to address anything I had concerns over with my mom. Everything changed in November of 2025 when the new Director, Alexondra came on board. I decided to relocate my mom after the holidays and gave the 30 day required notice December 31 to be moved out by January 31. I receive a call from the Director on January 5 that I need to move my mom into their memory care immediately. WHAT? I inform her my mom is moving out January 21 literally in 2 weeks. She told me it didn't matter I must move her into memory care or get 24-7 care for her. She's in assisted living! Needless to say I was able to move her to another assisted living facility where she is receiving true assisted living. Be very careful if you choose this facility. After moving out I personally cleaned the apartment and it was filthy even though housekeeping cleaned once a week. I then received a bill for carpet replacement. I was speechless. I've included some pictures of how filthy it was.

We put our 95-year-old mother who had serious memory issues in Parkland memory care, and they were…read moreabsolutely wonderful. Took good care of her really were sincerely interested in her well-being. About a year and a half later she had a terrible stroke and went to the hospital. Parkland said let's bring her home because you have eight brothers and sisters and we'll have a hospital bed and a 24 hour nurse so you guys can visit with your mother. She passed a week later, and everyone in the family got to see her, or get a telephone conference, to say they loved her. We highly recommend Parkland memory care for your consideration.

3 months ago I opted to move my mother to Parkland Memory Care even though the assisted living…read morefacility she was at had an impressive memory care unit. Through experience I have come to believe that staff turnover is highly correlated to quality and consistency of care. As I searched I was looking for an intimate and clean setting with low staff turnover as an indicator that the staff were happy in their job and therefore capable of providing consistent high quality care. Many, if not most at Parkland have been there 5-6 years. It was no contest. Parkland is a great facility, built specifically for memory care patients. What truly impresses, though, is the caring, attentive nature of the staff...and I mean everyone from the executive director to the caregivers!! They actively engage the residents and are kind, attentive and respectful. I am so happy I made the choice to take her to Parkland. She recently passed but loved her time there, especially loved the staff and the residents. If you have choice, you need to look at Parkland first. Incredible!