I've had an account with Desert Sun for about six months now, have been going to this location for two months. During my last visit on the 29th of September I was tired after a very long week of working for Amazon and left a very sentimental ring, in plain site of someone cleaning the room, as they are supposed to after every visit. After frantically calling three or four times, I was told the ring was no where to be found. I understand the lost items policy and luckily, the ring has since been replaced, as much as possible. However, even though I am writing this review on the 10th of October, I was still charged for the account. Not looking to be refunded for the ring, but at least my account, seeing the circumstance as to why I have not visited since. While the beds were above quality during my visits, the honesty of the staff is simply below. My apologies for the lengthy review and for those that did read, please take into consideration. read more

Very nice plate to get your tan , great customer service , much better than other places in the area I just got a unlimited month membership So excited. read more

I have always been a fan of Desert Sun, this location had so many options and amazing staff. It was so nice to have a conversation about lotion with Jordan, she knew exactly what she was talking about! read more

Jordan was amazing and helpful! She showed me the machine set up as it had been a long time. She advised me on what tan to get with appropriate questions regarding tanning history! She went above and beyond with her customer service. I will be back for more tanning here for sure! I felt like a valued customer! read more

I loved this place. I originally was just going to buy a singular Platinum bed but the very friendly front desk gals talked me into a month service. I was just wanting a little warmth to my skin tone and I loved the services that came with the membership. I only needed a month BUT I for sure will now use them for another month this winter. I read all the reviews on the ladies being rude but they were nothing but friendly and sweet to me. It was well worth the time and money. read more

very friendly staff! and clean, but can't keep the maintenance up on beds. face bulbs out in bed 1, and 15. bed 12 hasn't been able to tan in for 2 weeks.... so it makes it hard to tan in a platinum bed... -at least have the face bulbs up to date in gold beds. before i tanned in bed 15 i asked the front desk girl what gold bed had the newest bulbs she said 15, i trusted her, and the bulbs looked just like bed 1!? you'd think the staff would know more about the beds being up to date more than the costumers?? read more

If you like going paying 3 times the price and tanning in a dirty beds this is the place for you. When you get down to 5 tans or less look out! That's when the high pressure sales comes out, I think the staff are paid a low wage and get a high commission. Don't even think of getting your money back if you are dissatisfied they just give you more tans. For that price the rooms and beds should be spotless!!! I'm going back to Tropical Tan! read more

My sister and I love this salon. The girls are all really friendly and always take the time to chat with us while we're in. Everything is clean and always set up perfectly for us. They were a huge help when we first started out telling us which level of spray or which bed would be best for us to maximize our tans and look great. I haven't had any issues with them pushing products. read more

Awesome place to tan!!! Love the friendly knowledgable staff!! The girls make you feel like you are a friend at every visit!! Thanks girls!!

I was slightly surprised by the negative reviews on Google. The salon is clean and the staff have always been friendly. It's true they're constantly trying to sell things, but I understand the whole individual monthly quota thing. I'd say the few negative things would be the "activation fee" which is completely ridiculous (this was the only tanning place near me, so it was unavoidable) also, there is always 3-4 girls in there off-clock just talking so it's intimidating to ask questions if you're confused about something. read more

I liked the customer service I received here and the staff was very helpful and friendly! I came to this place after being ripped off by a tanning place next to k-mart. Wish I would have started here! Like to support local business but not when they outright steal from you! On the other hand desert sun has been up front and open. The have many hours that they are open making it easy to stop by! I would recommend this place! read more

Desert Sun should really work on who they hire to work face-to-face with. I gave this salon 3 stars because 1. The price I received 2. The first girl I worked with was amazing! 3. The cleanliness is awesome! I didn't give it the extra two because it seems to be a running trend with other employees with how rude they can be. They obviously hate their jobs and are so reluctant to help their customers. Again, they truly do not care about you unless if they are making commission off of you every visit. Only then they should eagerness, not politeness. read more

I was drawn into this establishment because I recieved a flyer in the mail for a month free for 18.88. When I walked into the salon, it looked clean and well maintained. The staff greeted me a few minutes after I had entered and I explained I had a coupon for 18.88 for a month. One of the staff said that offer was for their conventional beds and you get a free trial of a spray tan and a higher level bed. I thought it was a good deal so I said I would like to sign up. She started filling out my paper work and explained that I would need a bank routing number or a debit or credit card that the funds would automatically come out of every month. I felt a little uneasy about this because it seemed like I would be "locked into" paying for tanning every month. I questioned this and the staff said that I could cancel at anytime. So, I agreed. She then gave me the paper work and told me to inital some statements and sign the bottom. Instead of 18.88, the paperwork stated I was paying 38.88 for the month of tanning. I asked what the extra 20 was for and she said "oh, thats for the activation fee." Thanks for bringing that up before writing out all the paperwork. So I decided to take the deal anyways. 38.88 was debited from my account. I was frequently asked if I wanted upgrades which were then debited an extra charge on my account. Many of my friends stated that some of the staff were really rude while one or two girls seemed to be helpful and nice. I don't recommend going here. And the automatic payments to ones account are quite scary if youre the type of person without dispensible money. read more

The employees lie to you to make sales. I signed up for the monthly unlimited membership and was told I can call and freeze it anytime. I called to freeze the account because I won't have time to make it worth it the next few months. The girl told me I couldn't freeze it over the phone I had to cone in and sign something. I then told her I was in Portland can you have your manager call me. The manager called a few days later to tell me they had just fired some of their people because a lot of people were bring mid informed. She said she would freeze the account. Check my bank account to find out she lied and now they won't refund it they apparently have no way of doing refunds. read more

My sister and I were having a bunch of problems with the Smokey Point location. I never was told about promotions or rewards I received for being a member. When I went to the 88th st location the girls were super informative and friendly! They took time to talk to me, and explain how the beds work, etc. When the Smokey Point location refused to comp my tans when their versa was broken, 88th had no problem helping me out. I really appreciate their great customer service. read more

The girls at this location are so friendly that my sister and I drive a little further just to go to their salon. They are very informative and give clear answers to all my questions. When I was trying out a different bed for the first time, Kally took me step by step on how to use it. My sister and I would agree that this Desert Sun location has the best customer service by far! read more

I have visited this location multiple times and will now surely take my business to the more expensive, less convenient tanning salon in town. 1. The customer service - Never in my life has anyone tried to sell me so much CRAP other than this place. Every single time I go in, they are pushing some kind of product on me. Or service. Or upgrade. Unfortunately it seems as though they give the most pushy girl the most hours because SHES ALWAYS THERE!!! Her name is Katy and you have to her her "NO" about 20 times before she'll even let you in your bed. They totally disregard the amount of money you have spent here (Bought a large package of platinum tans but I will never go back to use them) and expect you to buy more and more every time you go in. They only are kind to you if you buy something the moment you walk in. 2. The cleanliness - A few examples - When you get undressed in the rooms, the floors are filthy and feel like you are standing on sand there is so much dirt and crap on the floors. The platinum bed that I usually use has been left with a nasty film from the last tanner on multiple occasions that the last time I went in, I cleaned the bed myself to make sure it was ACTUALLY CLEAN. I dropped my glasses behind the tanning bed once and the amount of dirt and dust that was back there was nauseating. Often times as you walk to the back of the salon it smells like a sewer pipe has ruptured right underneath the salon. Granted, thats probably out of their control, but it really is a major turn off to this salon. 3. The equipment - is always broken or nor funtioning right, or the "bulbs are so old they aren't even doing anything" (thats an actual quote from one of the girls) I was going tanning with a friend of mine one day and she usually does spray tans. She went in to get sprayed with a bronze 3 formula and she came out DRENTCHED. The girl at the front desk said that it double sprayed her. It looked TERRIBLE!!!! Conclusion, just go to another tanning salon. These people dont care about you. They just want your money. read more

I haft to say that this tanning salon by haggen in marysville is great. The Staff aren't pushy. They are friendly and go the extra step for you. They are nice to everyone, even people that i've seen give them attitude. I recommend this dessert salon location because I feel like they are always honest with me and make sure I am aware of what I will be paying for. I would DEFINITELY not recommend going to the smokey point one by costco. They are terrible. And they rung up a lotion I did not agree to buy. They really have me not going back there again. But this dessert salon location by haggen in marysville is great! read more

I went into the Marysville desert sun location. I signed up for a month because that was the cheapest deal & the girl said I needed to cancel my membership before the 25th of the following month. I went into the store to cancel & the girl said I didn't have a membership so I didn't need to cancel. I checked my bank statement & had been charged $60. When I went back to the store the girl said I didn't have a membership. They were looking under one account for my married name & another account for my birthday. I called to talk to the manager & she said I needed to cancel before the 25th of the month which is what I had tried to do. I'm not going back to this location again because of horrible customer service & the manager was rude too. I hope I can get my $60 back that I was overcharged. read more

The place is nice and clean. Staff is friendly up to the point when you decline their services on buying the tanning lotions. Be prepared to hear lectures up until you buy their stuff. read more