Kevin Dixon and Gabe were wonderful to work with. Our project included carpet removal, hardwood floor installation, and sanding plus additional work on our existing hardwood floors. They also took the time to walk us through our options for matching the new hardwood stain to our existing floors, which we really appreciated. Kevin took extra time at the end of the project to fix a floor vent issue, adding wood and matching the sanding and staining so the hole was fully and seamlessly covered. The price was very reasonable for the quality of work delivered. We would highly recommend this team to anyone looking for skilled, dependable flooring work. read more

Everything was done to perfection Kevin is a true color genius and installation guru as well read more

My husband and I used Designer Floors twice in the past few years and are very happy with their job and their professionalism. The first job consisted of patching a portion of the floor after we removed a wall and the job is seamless, as it was always been like that. They also refinished the floors throughout the house with great results. We called them back a couple of years after, during the remodeling of our basement. We needed them to patch the hardwood floor where a door was removed and to cover the existing staircase. Again, great job, beautifully done and with great customer service. I do recommend this company. read more

Kevin Dixon and Designer floors are exceptional. I recently moved from NYC, and bought a bungalow in N Oakland. Lots to do! Including taking up the existing pergo to reveal Douglas Fir flooring that luckily was in pretty good condition. Kevin and his team came in and sanded, stained, polyed,and what was finally revealed was magnificent. Like new floors! Kevin was very helpful in exactly matching the stain I had shown him from photos, and the floors are warm and have beautiful highlights. The team was pleasant, on time, worked quickly, and my neighbors said they couldn't hear a sound. I must give Gabe, the office manager, a shout out, who was very patient in several changes to starting dates, accommodating delays with other contractors. All in all, it was a great experience, and I would wholeheartedly recommend Designer Floors. read more

Our floors look brand new and absolutely perfect thanks to Designer Floors and Kevin's team. I especially appreciated how helpful Kevin was with all my special requests. I asked him to call each day after his team finished so I could set my security alarm and he did. It wasn't an easy project to re-do our floors while we were living there, but Kevin made it as easy as possible and the results were worth it. read more

I can't say enough good about this crew. They did beautiful, careful work, left my apartment cleaner than they found it, threw in some small fixes for free, charged exactly what they estimated, and were easy to communicate with. read more

Very professional and experience team on hardwood floor. They help us stain and resurface the floor in our new SF condo. They did a beautiful job! Had to come back to fix a couple of problems but it was no problem to get them to come back and fix the problems. The whole team was responsive and professional. The price was a little high but worth of. Would use them again in the future. read more

Kevin is a great guy...really helpful, low key, and honest. He told us what he recommended, cheaper options, and which areas of our flooring did not need to be refinished. With regards to his team, work started and completed on time and the work is EXCEPTIONAL. His team ripped out all of our carpet and replaced it with hardwood then refinished the areas that already had hardwood. I can't tell the difference between the new and the old (the old looks brand new :-) We were out of town the entire time and I felt completely comfortable having him in charge. I most definitely recommend Designer Floors and will use them again when refinishing time rolls around again. read more

We have used Designer Floors twice in the past four years. Both times, they installed solid oak floors with mitered picture frame borders and a dark walnut accent strip. In one case, the floor was nailed to the subfloor. In the other, it was glued to a noise abating cork sheet. We got competing bids from other contractors both times. We did not get any COMPARABLE bids at a lower price. For example, when we wanted the floor installed on cork, some of the other contractors would not do the picture frame border. Kevin is very professional and credible. He provides accurate start and stop dates with his estimates. His crew is efficient and considerate. Some examples: (1) To save us money, they undercut our baseboards to install the most recent floor, rather than removing and replacing them, because they are stained and would be expensive to refinish or repair. They did so without causing any visible damage. (2) They leave the jobsite very clean at the end of each day, and are very careful to prevent dust contamination of the rest of the house during finishing. (3) When there has been damage (e.g. to a door casing), they have repaired it quickly and without prompting. Regarding the other review that complains of increased prices, it is my understanding that materials costs have gone up substantially in the past few years. I would definitely recommend them. read more

Kevin and his team are fabulous! The finish on our floors is superb, and they are on hand for questions and advice well after the floor is done. Thank you!!! read more

I interviewed several floor installers and they all had very different opinions about what to do with my douglas fir floors. The floors still had the original lead paint around the edges and I had painted all the floors with deck paint. The paint was peeling and even the lead paint was peeling so I had to do something. I was torn between refinishing the douglas fir or installing a new floor on top of it. Refinishing them would require dealing with the lead and the result would be imperfect. I like the funky look but since the house is a Victorian I wanted to keep the integrity. The doug fir floors are actually a sub floor meant to have area rugs over them. There was no sound protection between the floor and the garage as cars moved in and out. I felt that Kevin had the most intelligent analysis and plan of all the people I interviewed. As I went through the process, this was confirmed several times as he weighed in on problems and potential problems along the way. He was always measured, knowledgable, experienced and intelligent. He is a perfectionist and a stickler so don't expect a laid back casual approach. He works closely with his office manager Gabe who is the perfect compliment to Kevin! Together they run a seamless operation. I was a little surprised when the crew arrived and Kevin was not there. But I was quickly reassured that these workers had been thoroughly trained and were very experienced. They were polite, neat, protective of the surroundings, extremely hard-working and also perfectionists. They really knew what they were doing. My house became transformed in a matter of days and the compliments rolled in by anybody who came by to see the progress of the work ie roommates, neighbors, friends etc. It's been a couple of months now and I still marvel at how enjoyable it is to have hardwood floors. It has also helped create a sound muffler over the garage. A new floor is a huge investment and I feel that I have greatly added to the beauty and functionality of my home. read more

I guess one can always get the work done cheaper, but not always as well done and trouble free. We have used Designer floors on three occasions over the past 11 years. Installations of -- maple wood flooring in the kitchen.(1998) Brazilian hardwood in family room (2004); and refinishing hardwood floors in hall and two bedrooms (2007). Each time the work was done on our schedule; the workman were clean and professional; the outcome magnificent. Best of all, no surprises, add ons or other difficulty. I have no idea if Designer floors is ever the lowest bidder. Our experience has been that they are real professionals and when they leave, there are no regrets. We highly recommend them. read more

I couldn't be happier with the job Designer Floors did refinishing my floors last year. We had just bought a new house that needed some cosmetic work. I thought pulling out the dirty, ratty carpet made a big difference, but refinishing the floors blew my mind. They look great! Kevin made me confident I would get quality work from him when I met with him for the estimate. He was up front with the cost, what needed replacement or repair and what didn't need it, and realistic timing to get the job done. I had gotten another estimate that was much higher than Kevin's because this guy wanted to replace half the floor, which didn't need replacing! Another estimate came in a few hundred dollars cheaper, but that contractor only spent about a minute in my house and jotted a figure on the back of a business card...not exactly the model of quality and customer service. I always had very professional interactions with Kevin and DF. Someone was always in the office to answer my call or email and Kevin would get back to me quickly on any questions. The crew was nice, courteous, and cleaned up each day. read more

We are thrilled with how our floors looked after Kevin and his crew redid them. We had old douglas fir and pine floors that had gotten pretty nasty over the years and when we came home after the refinishing we were amazed at the change. All the rooms had the exact same finish and the new color was perfect! We coudn't be happier. Plus Kevin came in and completed the job in the time he estimated. Kevin is very knowledgeable and we would highly recommend his services to everyone. read more

We are interior designers and have recently completed a job with Designer Floors. We were very satisfied with the results. The crew did a great job and brought the project in on time and on budget. The only negative aspect in working with Designer Floors is that it is difficult to make direct contact with the owner and it's not time efficient and makes for delays in getting some questions answered. In terms of the overall experience we thoroughly enjoyed working with everyone including the crew who went out of their way to help in any way they could. The owner's assistant was excellent! She was patient and very responsive. We will use them again. read more

If you're looking for someone efficient and trustworthy to refinish your floors, I would highly recommend Designer Floors. I had three companies come to see the refinishing job I needed done, and I'm very happy I contracted with this company. Their quote was reasonable, all work agreed upon was done at the time scheduled, and the finished job is perfect. After we decided upon a work date, I gave them the keys to my house and a week later I returned and was delighted with the finished job read more

Designer Floors are amazing! Kevin was essential at helping me figure out the right floor to go with. Kevin, Gabe, and the crew were in regular contact with me during the process, the job was done on time, and the work they did is wonderful! Great to work with and they do great work = highly recommended! read more