These guys are the best. I had been there before for some maintenance but today I got a safety…read morecheck. After being turned away by a very rude man at a nearby shop, the guys at Twins got me in and out no problem in less than 10 minutes without even having an appointment.

I have been a loyal customer of Twins for a long time and normally give them 5 stars for…read moreeverything. They do an amazing job with oil changes, tire rotations, car detailing, and rust protection. They are my absolute go-to for standard maintenance. However, they recently started offering brake repair services, and unfortunately, this is where things went wrong. I recently had them service my brakes, and shortly after, I had to completely pull over on the side of the road because my brakes were shot and making a terrifying noise. When I looked, a wire was completely wrapped around the spring hardware, and the brake drum was warped. I took it back to Twins to have them look at the issue, but they gave me the classic "we couldn't hear the noise" line and sent me on my way. Twins guys, I still love you and I will absolutely continue to bring my car to you for oil changes and detailing. But please, leave the brake jobs to the specialists. If you need standard maintenance, they are great, but I cannot recommend them for brake work. Now I have to get new breaks from some place.

Came in for a safety check without an appointment on a Friday afternoon, they were able to take me…read moreright away! in and out in less than 20 minutes. The team is super fast and friendly, will def be coming back :)

I am very impressed by the quality of the work done on the dealing with my inquiry on my vehicle at…read morethis dealership. They did an outstanding job! highly recommended!! best car mechanic shop in the area !!

If you go here, the one running safety checks is foul-mouthed, likes to make fun of customers and…read moremake all his co-workers laugh at your expense. You will get your safety check but be ready for this.

Probably my new go-2 for safety checks from now on. Wasn't sure if It was because I was there early…read more(9am) but they were really fast and professional and even better none of that by appointment only BS like every other place.

Had my Nissan Rouge serviced today. Quick and efficient and good communication throughout the…read moreprocess. Very professional. FYI - Vehicle was purchased at this dealership so all the service records are maintained in one place. That gives me peace of mind.

If you bought a Mazda CX-5 with touchscreen if you use ApplePlay or have an Android device, they…read morewill tell you that Mazda doesn't have a touch screen. https://youtu.be/YnR0lE3u6Eg I took my Mazda CX-5 in for service, specifically for the touchscreen, after having my car for 2 days, I pick it up and they tell me Mazda doesn't have a touchscreen. The attached link is from Los Angles Mazda explaining how to use the touchscreen with ApplePlay and or Android.

A friend recommended Wayne's shop. He got my AC system diagnosed and fixed at a reasonable rate…read more Went back recently to diagnose a radiator fluid leak and he showed the same great service. I will continue to bring my car here when I need someone I can trust.

Wonderful service that is friendly, honest, and efficient. Wayne is super nice and very…read moreknowledgeable. The prices are fair too. I am so glad I found this place. Couldn't be happier with the service. Best on Kauai!

The team at KQ was extremely helpful in the process of moving my vehicle registration to the state…read moreof Hawaii. Much appreciated!

The technician was very helpful and full of information. He was thorough with checking for oil…read moreleaks. He also saw I needed new tires and asked if I wanted him to get a quote. He just went above and beyond to assist me. Good customer service!!! Highly recommend you come early as the line builds up quickly.

Kauai Collision fixed major damage on my truck. I am so impressed the the quality of work. The…read moreoffice staff was very communicative! Sent texts along the way with status updates and worked with me for a smooth pick up. Highly recommend!

Great customer service, excellent work. Very helpful staff that made the repair so easy. They…read moreare very busy for a reason.

Way way over priced. Charged me $60 labor to change wiper blades, apparently it took them 20…read moreminutes. Charged me $120 to change two air filters! Not including parts!! 40 minutes labor to change two air filters?!? Come on. The lady at the desk was so rude too. No aloha. Been going to this shop since the 90's. Never going back. I miss Kevin's auto.

So far, so good. I will be back to update after I pick up my Jeep…read more From the get-go Kaitlane has been very helpful; recommended a tow truck to come get my Jeep when it over-heated and stopped running. The communication w Kaitlane has been exemplary. She explained what their inspection found, with clear explanations when I asked questions. I used to take my cars to a shop in Puhi- they were great. I now live in Kapaa and asked friends/neighbors who they recommend. A lot of people (many know cars) said: Professional Automotive in Kapaa. Give Kaitlane a raise!