Sally quickly generates wonderful travel options that meet your budget and provides over-the-top…read morecustomer service before, during, and after your travel.

I reached out to Sally Wallace at Travel Inc in September of 2022 for some information on a…read moredestination wedding. She was a referral from a good friend who used her for her Curaçao destination wedding in 2021. From Day 1 Sally was informative and all around just extremely helpful. She assisted me and my now husband, with a list of resorts to check out based on our wants for our destination wedding. After some research, we chose Secrets Maroma Beach in Cancun Mexico. Sally knew a beautiful beach was something that was a non negotiable for us, and she couldn't have recommended a better resort. We locked in our wedding date and room block with the help of Sally, and it was SO simple. She was extremely helpful to get us the pricing we liked for our guests. We visited the resort for a site visit in Sept 2023, and it was PERFECT. Once the room block was established, Sally assisted all of our guests with their questions, bookings and countless changes from day 1 up until they arrived for our wedding this past October. She made sure our contracts, bookings and every detail was exactly what was promised. With a destination wedding, the communication can be slow but she did not miss a beat when it came down to making sure it was what we wanted and the pricing, etc was correct. Persistence is key, and it is something she is extremely good at. Prior to the wedding, she sent out beautiful packages to each and every one of our guests to ensure they had all the paperwork and information they needed. This included a gorgeous itinerary, a packing list and details of the resort. Every guest said it was extremely helpful! She even met up with me and my husband prior to the wedding to provide our printed travel details, as well as have us a very thoughtful and generous gift. She not only helped us organize a large wedding with 74 guests, but also helped us extend our trip for our honeymoon and made sure we got all the little inclusions that were included in our booking. The wedding has come and gone, and it was EVERYTHING we could have dreamed of. It wouldn't have been possible without Sally. She is extremely kind, patient and just all around amazing. We will be using her, and Travel inc for all of our trips/vacations in the future.

Everything! Tony at Longwood Travel is great. He makes really good suggestions for your trip. He…read morefollows through. Takes care of everything. Even called and checked in on us when we got home.

We just booked our honeymoon through Longwood travel and to say we were extremely pleased is an…read moreunderstatement! Bruce had patience and was extremely informative. I never once felt pressured and truly believe he got us the best deal possible!!! Looking forward to the beauty of St John. Longwood travel will surely be booking our next trips! Check them out!

Working with Amy and Bethany // Charm & Awe Travel Co. is simply the best! My husband and I are not…read moresuper well traveled and really did not know where to start when planning our honeymoon to Ischia and Rome, Italy. After our first email correspondence with Amy we knew we were in the right hands as she immediately helped us organize all of our travel ideas and wishes into fun, tangible plans and bookings to look forward to. Amy and Bethany are incredibly creative, knowledgeable, and flawlessly organized travel designers, helping us plan each day with interesting dining reservations, wine and architectural tours etc.. excursions as well as opportunities to relax at the spa, while shopping, and by the sea/pool. They also went above and beyond and secured us the best options at each hotel we stayed at and helped us select ideal tour options. Charm & Awe's coordination, great ideas, and excitement for us for this trip was reflected in every interaction, especially in their availability and kindness in answering our many travel q's and the beautifully detailed digital itinerary they put together for us to reference before and while traveling. Amy and Bethany turned our overseas honeymoon dreams into realities and made each stage of the planning and travel process exciting, collaborative, and stress-free. So beyond grateful to Charm & Awe for this magic Italian experience and highly recommend working with these brilliant travel professionals for your next trip (we are already thinking about our next trip and opportunity to work with them again!) - Maggie & Crosby

Absolutely the best experience using Charm and Awe for our Hawaiian honeymoon last month! From the…read morefirst time I spoke with Amy to the very last - it was truly a pleasure. She responded immediately each time I reached out to her - even on holidays! I felt like I had security and someone that cared about us throughout the entire process. I hands down would recommend her and her services. We will be using her to book our next trip, and all our future trips for that matter. I felt like I had a hand to hold from start to finish. I cannot say enough GREAT things about Amy and how she was there for such an important milestone in me and my husband's journey. 2 thumbs sky high for Charm and Awe/Amy! Thank you so much! Sincerely, The Frauly's

Kasia did a great job helping us with airfare, and hotel reservations…read more Very responsive to our questions.

This travel agent either tried to rip me off or is grossly incompetent. You are better off going…read morethrough someone else. DO NOT TRUST THIS WOMAN. Read from bottom Ok Kasia, But your mistake of not checking other options would have cost me $1000. A pretty good chunk of change. Part of going through a travel agent is that I don't have to worry about things, letting a professional do the worrying for you. Trusting them to do a competent job. Getting the best price for a quality experience. You are hurt that I would think you were ripping me off? True, I don't know you. However, people everyday are being taken advantage of. This is a fact. What happened was either you were ripping me off for 1000 dollars or you made a mistake/poor judgement that was going to cost me 1000 dollars. I'm unsure what's worse: incompetence or greed. Regardless,I am willing to go through you at your price if you are willing to do something that reestablishes trust. What are you willing to do to secure my business, my trust, referrals and a positive review on Yelp? Sent from my iPhone On Nov 9, 2015, at 4:54 PM, Kasia Miatkowski wrote: Brian , I was just way to fast to email you and not check other options. I am so sorry for this . I am hurt you think I can rip anyone after being in this business for so long. Obviously you do not know me!!!!!!! As a travel agent we can work with few sources and sometimes and they very in price/very often/. I emailed you and then did see some lower possibilities. I am not adding any money to any of packages. You do not know how travel agency I own operates so please do not assume I "added" to a total price. Instead of asking for explanation you are assuming I am trying to rip off. Also , I take pride in making vacation for any budget and just because I am located in Andover doesn't mean I am only helping with big budget vacations. I own this agency , I am in this business for over 20 years , I love what I do. I am glad you are giving me possibility to explain/well , to be honest I would anyway without your email/. Again , I am sorry for not immediately responding to you with lower price , and let me assure you I was intending to let you know of lower price. Best, PS somehow I feel like in high school. Kasia Miatkowski, President, Travel Consultant Andover Colpitts Travel 13 Main Street, Andover MA 01810 Sent: Monday, November 09, 2015 4:41 PM To: Kasia Miatkowski Subject: Re: your travel in November Hi Kasia, When we had talked in your office, I told you of two reasons why I wanted to meet you. One was a short term goal (to get away for a few days for thanksgiving holiday)...and the other was a long term goal (to build a relationship with a travel agent in my area). I intend to travel much and often. It is important to be able to trust those that I am in business relationships with. I need to be economical with my discretionary income. Perhaps you are used to working with people in Andover and they probably have significantly larger budgets than I. However, you gave no explanation as to why there was such a wide gap between my price 3,100, and your price 4,095.20 . I am wondering if you just made a big mistake in your addition of costs....or if you are price gouging. There's a part of me that thinks you were going to try and rip me off, Kasia. Now I met with you and felt like you knew your business. I also felt like you were a very nice lady. You should be paid for that and your price of 3,258 seems fair to me. But why not set that price at the beginning? I am suspicious of you now. That said, I want to give you an opportunity to explain yourself and make this right. I want to feel good about doing business with you now...and in the future. I also very much want to leave you positive reviews on Yelp, where I saw your business originally. Does this make sense? Do you understand my position? Brian On Nov 9, 2015, at 4:04 PM, Kasia Miatkowski wrote: You are correct. I can do it for total $3258.00/with same flights as before/ . Or $3138 with flights returning from PR at 6am. Kasia Miatkowski, President, Travel Consultant Andover Colpitts Travel 13 Main Street, Andover MA 01810 Sent: Monday, November 09, 2015 3:56 PM To: Kasia Miatkowski Subject: Re: your travel in November Hi Kasia I'm showing a bedroom suite online (with a kitchen) at the rincon for $1673 for the dates specified. I'm also showing flights to Puerto Rico for the dates and times we need for 699 dollars. If you add that up, that's 3,000 dollars. If we didn't go through you, we would save close to 1000 dollars. To me, that seems like quite the savings. Am I missing something here? Brian Sent from my iPhone On Nov 9, 2015, at 3:37 PM, Kasia Total will be $4095.20 Kasia Miatkowski, President, Travel Consultant Andover Colpitts Travel 13 Main Street, Andover MA 0

I made an appointment online to get my Real ID license. I walked in, saw a clerk immediately,…read morefilled out the form, got my application processed, and was out the door in 20 minutes. Fast, easy, friendly, professional service. I don't know how it could have been better. They did try to sell me a AAA Visa card, but that was not a problem! Five star rating!

NOT SO CUSTOMER FRIENDLY!…read more Friday Oct. 29 walk in to Peabody, MA branch, greeted at door and sent to CS. As I handed my AAA card & registration slip for renewal the young girl says "do you have an appointment?" I said NO, I did not know I had to have one! This person then states, "well you will have to come back tomorrow" I asked why? She said because I did not have an appointment. I looked around, AND I was THE ONLY PERSON IN THIS OFFICE! I said, "so you are not going to give me my registration? She smugly says "it will show paid but, I cannot process it, you will......tomorrow. I said I understand now, you have appointments but, THERE IS NOBODY HERE! Again, this person states, we have appointments every 10 minutes and that's policy, I cannot do it! So, as you might imagine I got VERY upset and said again, "there is nobody here and you can not process this for me? Answer, "NO" I said I will just cancel my AAA membership and she said OK Thank You in a smart a$$ tone of voice! I grabbed my paperwork and walked out. I called customer service 800 number and after being on hold 20 minutes, they told me "we don't know what individual branches have for their policies, really, this is now a franchise...NO.... So AAA 800 CS NO HELP! Still in the parking lot I decide to just go on RMV website and do it online, even after taking a day off work to get this done in person. We are now about 45 minutes later, I am still outside AAA office and NOT ONE person has entered that office since I walked out! As I am in the middle of renewing my REG online I receive an incoming call, it says AAA Peabody. So, I answer call and it is the branch manager Peter Simmons. Mr. Simmons says he is very sorry, that should have never happened. I said "you heard the situation?" He stated yes, and I said "you let me walk out anyway?" He said "you were upset so I let you go!" So, Peter tells me he pulled the person off the counter and told her she did not handle the situation correctly and that's not how we do business. I again, stated that I understand that you have a policy of making appointments, which I did NOT know when I showed up. I said "you office was completely empty, and has been for the 45 minutes I have been out front on the phone! Peter tells me he wants to make it right and to come back. I entered the office at 12:06pm at this point, and a very nice young lady (Anastasia) processed my registration in exactly FOUR MINUTES, I was out of there at 12:10pm! So, the first person I dealt with who could have processed my transaction in approximately 4 minutes decided on her own SHE WOULD PUNISH ME for not having an appointment, and make me come back another day to get my paperwork! THIS IS A PISS POOR POLICY and could have been easily avoided. Mr. Simmons said it was a bad decision on her part. This person walked by me and was obviously told to apologize but, as she apologized she added, "I was following policy" So, she still thinks she did the right thing, and I have no doubt she will pull this on other members! A person that was trained correctly, and actually cared about their members could have said: "I can do this for you because we are slow and nobody is waiting but, in the future please remember to make an appointment!" That is how I would have handled it! As a side note, I went on to AAA/reservations and the next available appointment was 2 weeks out! This office was a ghost town, and AAA needs to review their reservation system! THIS IS A 1 STAR FOR THAT CS PERSON ALONE, SHE DEFINITELY SHOULD FIND A NEW CAREER! 5 STARS FOR PETER SIMMONS CORRECTING THE ISSUE, AS I HAVE BEEN A MEMBER OF AAA FOR ABOUT 35 YEARS! Thank You Peter!

Stephanie is a top-notch travel agent. She helped my son and I go on our very first cruise awhile…read moreback and we had an absolutely amazing time thanks to her. I had no idea about the logistics of a cruise (is it better to book a room in the front? Aft? How do the shore excursions work exactly? Etc) and she went above and beyond in helping me navigate the whole process. I really appreciated her professionalism but also how down-to-earth and friendly she was to work with. She made my cruise experience a delight and I'm so happy I had the pleasure of working with her. Highly, highly recommended.

I've been working with Stephanie for a couple years now. Many of my trips have been simple to…read moreplan...cruises and flights. Stephanie has been helping me with a more complicated trip to France. I've never been, so I'm clueless! Stephanie has been quite helpful and has helped keep the planning process organized! We are now booked and are looking forward to it! I recommend working with Stephanie for your travel planning.

I had contacted Vinny to help me plan a trip to NYC. I had already booked tickets for the Statue of…read moreLiberty and Ellis Island and was looking for hotels. As someone with multiple jobs and a very busy life, I could not look at another hotel online without tearing my hair out. I contacted Vinny and he and I chatted about my trip, and then we had a phone consultation where we went over the particulars of our trip. He found me a reservation at the Empire Hotel which was great! It was centrally located, had amenities we needed and was within my price range! Before we left Vinny also sent me discounted deals that he thought we would like! Vinny was available during our trip to help us out! We called from the car to ask about parking at the hotel, and we called about potential travel issues on the way home. Vinny was there every step of the way! It was really great to work with him, and I will definitely be using him in the future!

Ohana Travel and Tours organized my first (and only) trip to Hawaii, and it was fantastic! Every…read moreday was a new adventure, from hiking through waterfalls to see the Grand Canyon of the Pacific, to a boat tour with snorkeling. I went with a small group, and Vincent crafted an itinerary to please everyone. We went horseback riding, dined at great restaurants, and relaxed on gorgeous beaches. Highly recommend.

GO Blue has been awesome to work with for my spring break trip to Cancun! We stayed at the Oasis…read morelast year. No wonder why it is the most popular option through GO Blue. It most definitely is the SPRING BREAKER hotel!!! We had such a tipsy time! Working on planning my second year and the staff is so knowledgeable. Kudos to Kelsey, Maddie and Shantel (All the ladies i've been in contact with). All of the questions I have had about insurance, the property, my flights.....all have been answered in a proper and timely manner. Plus, it is super easy just to shoot them a text. I would highly recommend traveling with GO Blue for spring break travel!

AMAZING EXPERIENCE 10/10!!! They helped me and my friends travel to Mexico safely and have the time…read moreof our lives, they had both onsite staff and offsite staff ready to help in case of anything! Thank you Go Blue!