I have used cozy cabins for years, they have a great variety of properties, and I've always…read morereceived great service. I also had an issue with Covid last year and thought they were really reasonable with the cancellation? Maybe because I'm also a business person, but I think some of the reviews are shooting the messenger regarding Covid! Thanks Cozy Cabins staff!

Enjoyed a very peaceful and relaxing weekend in a very affordable cabin on the river in Midtown!…read more Can't wait to go back and visit. The staff was very helpful and attentive to our needs. Highly recommend

Rented Climbing Cub in Ruidoso NM. The place was a DUMP! Broken glass on entry way, filthy…read moreconditions, Rusty grills, dirty windows, broken furniture and previous guest underware and clothes left behind. This place is disgusting. Management has refused to approach situation even after 3x contacts and email with pic and videos. Never rent from this company it is full of false advertising. Yuck!

Cindy and Brian/Ryan(not sure I understood his name correctly) were courteous and professional; we…read morehave spoken to them when booking our last three rentals with Condotel. We would have given Condotel a 5 star rating; however, Lisa was rude when we called to ask questions about our cabin on 8/8, the day before our check in day. Lisa was more interested in reminding us she was leaving in 10 minutes rather than answering our questions. Lisa strongly encouraged us to just cancel our stay if we had questions; Lisa was rigid, sarcastic, and had no interest in devoting time to her customers. We arrived to Condotel on 8/8; we called the office to make sure we understood the new, covid check in process....unfortunately Lisa answered the phone and was very sarcastic when answering our questions. Her sarcasm was overwhelmingly apparent to our 10 and 12 year olds who could hear her over the car speakers. They were appalled at how she spoke to customers. We have booked through Condotel four times; if Lisa continues to represent Condotel in the manner in which she treated us we will take our business elsewhere. Horse Feathers Cabin was the cabin we chose; two of the three beds were literally not useable due to being harder thank rocks. The couches were old with cushions that would not stay in place; leaving us constantly sitting in the crevice of the couch. The hot tub constantly had breaker issues; the hot tub repairman stopped by, but said he was too busy to fix it. We chose this cabin for the hot tub. The outdoor picnic table was a sticker's paradise; it was not useable. The only other outdoor seating were two rusted chairs on the front porch. There was no where for our kids to ride their scooters, we saw one deer during our stay, and the highway noise left relaxing to a minimal. Lastly the view from the deck with the hot tub was of a hoarder's yard full of trash, old tires, car parts, etc. This was our least favorite cabin rental, we will not be returning.

August 2014 - We rented Bear Country Cabin for a Friday thru Sunday stay. Checking is 4pm and…read morecheckout is 10am. At the last minute, we decided to extend to Monday. They worked with us and extended the trip with no issues. The rental was straight forward and the details of what was expected of us and what was at the cabin was all spelled out ? I got our deposit back about 2 weeks after the trip. The cabin is listed as a 3 bedroom. It has a normal size bedroom downstairs, one large master upstairs and a very small room with a fold out bed. Worked for our son and two GrandKids. Probably not for me and my wife. Master was large and roomy but it is an open air concept? So the balcony is over the living room. If a party is going on downstairs....you'll hear it in the master! The cabin was ok...needs a little TLC if it were mine! Great views of the woods behind the cabin. We had deer in the yard all 4 days. The hot tub is great! Deck has a dining table and bbq grill. Not fancy but very useable. The pool table is on a 1degree slope... Internet kept going down so we resorted to our Verizon MiFi. Lots of parking..we gad three full size cars there. The deck & hot tub are private except for a next door neighbor. Views were great with two hummingbird feeders and lots of birds using them. Location is very convenient to town. Take a backroad to Inn of the Mountains. If it were just the two of us, we'd probably rent again. With two sons plus family & GrandKids, we would probably look for something larger and maybe a little upscale next time. We had a great time. Casinos, eating out, drive up the ski area...and don't bet on Crypthasarrived ( race horse)...you'll loose your $40 bucks!

Our planned celebration for my mom's 95th birthday was just a disaster. One bedroom had evidently…read morehad large dogs shut in. The smell of urine was so strong your eyes watered. None of the 7 beds downstairs had any bedding. We had chosen this particular cabin - Little Bear Lodge - because all 12 of us would have beds and because of the dog toilet room we had to double up, 40 year old men had to crawl on to the top bunks and mates weren't with mates. The swimming pool and hot tub were a big draw as they were advertised as heated. The heater did not work. They charged us a $400 cleaning fee but expect us to clean before we leave AND haul trash ourselves! Do not go there. If you have to choose sleeping in your car or this, choose your car. It won't be as big an aggravation.

These guys were so nice. When our vehicle got stuck in the snow, they sent a truck to pull us out…read moreand plow at no charge. Will definitely rent through them again.

We rented a house for the weekend from this management company and Wanda the leasing agent or…read moreoffice manager was extremely rude and a general sour puss. She could really use some customer service training. The house was dirty and the bed sheets had not been washed. We don't recommend using this company unless you like being treated badly.

Jeff, Monique, and the whole team were incredible to work with. My situation was unique in many…read moreways but they were there with me every step of the way. I was always informed of anything to do with the sell of my home and never had to wait long for any response. The issues that would come up were resolved quickly and in a very supportive manner. I will be recommending Jeff and his team to anyone looking to buy or sell a home in the area.

Jeffery is a dream to work with. He knows the answer to most any question you may have not only…read moreabout the property but the community, rentals, and amenities. He has excellent tips on decorating or remodeling and perhaps what I love most about Jeffery is how honest he is. He lets you know right away by action that he is on your side. Jeffery is a rare find, fun to work with and deserves our business.

Probably the best Thanksgiving my family has ever had. Reed was there for us from start to finish…read more Retro On The River was the perfect spot for my family. Very clean, in the heart of all the Ruidoso life, but still very private, and very comfortable. Our oldest girls loved the independence of the separate living space downstairs. All the great food and adventures within walking distance. Beautiful scenes all around. Oh, and the hot tub with mood lights and privacy curtains was an amazing touch:)

It is an amazing and cozy cabin, and we loved our stay!The owner was also very helpful and friendly…read morethroughout the process. It's a 2 minute walk from restaurants, breweries and wineries. Finally, the hot tub is amazing. If you're looking for an amazing weekend getaway, this is the perfect cabin for you.

We have stayed in Ruidoso for many years however we will NEVER stay with this company again. The…read morecondo was very clean but the pictures on the website are outdated and didn't match the home we rented other than the view. We arrived around 6:30pm. Upon arrival we had no hot water. We called the on call person Caley. She was VERY rude and blamed us for using to much hot water. This was impossible since we had just arrived at the house. She told us we would have to wait until the next day for her or the on site manager to come to try to find the problem. After multiple phone calls with no answer and several messages we finally gave up and rented a hotel room just to have a place to wash. We did try to go to the office on site but no one would come to the door despite vehicle's out front and lights on inside. Other issues that we fixed ourselves or just gave up on included Wi-Fi password didn't match the code we were given, propane tank was to low to cook with( we went to get a replacement ourselves), broken blinds in windows, kitchen faucet leaks everywhere, not enough silverware, blender didn't work, our neighbors were so loud we could hear their entire conversation, the parking is terrible and spaces are barely able to be read even in broad daylight. I would not recommend this rental company at all. Thanks Lodging in Ruidoso for the epic fail for our families weekend getaway.

My boyfriend, mother in law, and myself just recently stayed here for 3 nights over Christmas eve…read moreand Christmas Day. I would like to state the pro's and con's of the unit we stayed at in Lookout Estates booking with 'Lodging in Ruidoso.' Pro's: - Location was great, tucked up in the hills with trees and a great view of mountains. Easy to access other parts of Ruidoso. - The 2 bedroom 1 1/2 bathroom unit was spacious for the 3 of us. Could fit 4 people comfortably. - Staff, Daniel in particular, was great with communication and making sure check in was easy. They even gave us late checkout and pushed it back by 3 hours. Con's: - Upon our first morning of waking up there, I woke up with swelling and tingling on my hands. Thinking nothing of it (maybe it was an allergic reaction), I fell asleep the 2nd night and woke up that morning with my entire left arm left and left hand swollen, itchy, and covered in BED BUG bites. I had over 30 bites on my body... When I sent pictures and told management about it, the only thing they offered to do was inspect the unit and change the sheets... REALLY?!?!? - The walls were very thin and we could hear our neighbors next door yelling and children crying until 12pm at night. - For 3 nights, we paid almost $1,000. I could've gotten a much nicer place to stay at for the same price. - There was no A/C vent in the room we stayed in, so the house was practically a sauna. We tried adjusting the temperature to 70 degrees inside, the whole unit would be cool, but our bedroom was 80 degrees and would not stop blowing hot air. It was not fun... - The units were old, dirty, and grungy... they all need to be fully renovated. Overall, I would not stay here again just for the sole fact of getting bit by bed bugs. I have stayed at hundreds of hotels around the world and have never experienced getting bit before. (Wouldn't wish it upon anyone!!!)

As a real estate company, Future Real Estate uses the latest technology and not tied to an office…read moreor having to do a follow up days later. Information is readily at their fingertips. My wife and I had the distinct pleasure having Marianne Munoz help us find a home in Alamogordo and what a breath of fresh air having her take care of us. She is witty, has experience, full of integrity and has a broad range of contacts a homeowner will need. Marianne is extremely competent and is a go-to person for answers. She continually sees the glass as half full, never half empty; she is positive! Marianne is a consummate real estate agent and stands out within her profession. I highly, highly recommend that you use her services, regardless whether you are buying or selling a home.

Marianne and Justin are the best of the best: Kind, caring, knowledgeable, and excellent in every…read moreprofessional way. Hearts of gold. They found me a wonderful home and also helped me sell a home. They were great with every aspect of this.

"Professional" pictures are deceiving. Old and not well maintained. Not very clean and multiple…read morethings not working. Had to run ac on 58* with 4 box fans blowing full speed to get temp to hold at 78* during day. Read my review from June 19-22. Don't waste your $ and precious vacation time on this company. There are many lovely cabins to rent for the same price , or less!

We stayed at the Deer Medows and Wildflower cabins in Ruidoso NM, checked in on November 8 and left…read moreon November 13, 2022. My husband passed away the end of August and we had a cruise booked that week to celebrate his birthday (November 9th). I cancelled the cruise and booked this cabin so my family could be together that week. The management company was very helpful prior to our arrival but not after we arrived. Twice I have requested a call from the owner of the management company, and they will not call me back. I would recommend that you go to the management company's website and read their reviews. It looks like about half of them are bad and complain about how rude the management company is. Mountain Air Cabin Rentals. This was our experience with them too. The management company's manger told us that the cabins are only "deep clean" twice per month, give the world we are living in I would expect the cabin to be thoroughly cleaned between each guest and you pay a cleaning fee. The cabin is in a very nice area and centrally located to town but still feels like you are in the mountains. The cabin is nicely decorated, the kitchen is well stocked with dishes/pots pans etc. The beds were comfortable. The gas fireplace is a nice touch, so you don't have to mess with firewood and ashes. It was an accumulation of things that made the trip not enjoyable. The pictures are very misleading as to the size of the cabin. When we arrived, the cabin was not clean, not the end of the world, so I cleaned it. The floor was not swept, and the rug was filthy. I swept and wiped all the counters down and washed the dishes (not knowing if they we clean or not). The shower curtain was moldy. There were huge cobwebs in the bathroom and long black hairs in/on the tub and shower surround. The hot tub cover was broken, and it took three people to lift it (it appears that it is only missing two screws), the hot tub jets only worked on low. The shower in the small cabin did not work, which makes me wonder if the tub was even cleaned. The maintenance guy was great and came out twice. There were no blankets on the beds, just a sheet and light bedspread and only sheets for the hide-a-bed. The Short-Term Rental permit in the cabin had expired over a year ago and was only for 6 people, I did not see one for the smaller cabin. There were piles of black dog hair in the cabin and trash under the couch. All of that was a disappointment but the thing that made the stay unpleasant and unacceptable was the Hide-a- bed couch. On the Thursday the last two of our group came in and were planning on staying two nights. And we were getting ready for bed and pulled out the bed only to find it was filthy and broken. The plastic mattress had pee and what appeared to be blood stains on it and stunk. The bottom section of the bed was broken, no support for the mattress, wires sticking out, they had tried to duct tape it back together. I called the management company, the "manager" came out. She would not even look at the things that were wrong. All she said was that the hot tub cover broke three guests ago and "since this is a mountain resort town" that there was not a repairman or a place to replace it and they were aware that the hide-a-bed was broken and that they were very expensive and not locally available, so the cabin owner was looking for one. She also said that in the listing the listing that it was only to be used for kids. The listing stated that it will sleep 8 adults nothing about kids. Why would anyone let kids sleep on the bed in those conditions? They could easily fall through the end of the bed and seriously hurt themselves on the wires that were sticking up. She also said that no one would think that adults should sleep on hide-a-beds. She said our two opens were 1) pack up and leave tonight or 2) take it as it is. Wow!!! I had to spend an extra $380 to get a hotel room for two nights since the bed was not usable. They were not the cheapest nor were the most expensive, I picked them for the location and the hot tub (which was a disappointment). I could have spent less money for one without a hot tub. The manager also laughed when I told her that I would be reporting this to VRBO, her response was they will not do anything. I do find it interesting that they have changed the listing to say that the couch is for "kiddoes", I have screen prints of the listing before the change. I will never stay at one of their managed properties again. I will be requesting a refund.

Mirissa Good is an outstanding realtor!…read more She hit the ground running from day one to sell properties in Ruidoso, NM that we were listing. The properties had been previously listed for FOUR years, and they did not sell. When Mirissa listed them, they sold in less than three months! She is friendly and energetic! Mirissa communicated with us throughout the entire process, and was wholeheartedly committed. She is a true professional, and I recommend her highly without any hesitation or reservation!