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    Desuar DTLA Spa

    4.3 (443 reviews)
    Open • 10:00 am - 7:00 pm

    By appointment only

    Updated 1 month ago

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    Manicure

    Avoid the manicure service unless at all costs you want your nails to look like this...I expressed my disappointment to the front desk and their response was that "they would remove this bottle of polish from their menu." Horrific

    Gel Manicure

    Got a gel manicure with Cecilia and I loved it!! She really made sure that my nails were properly prepped and cleaned and I loved how my nails turned out. Highly recommend!!

    Asshole behind me, parked on the red curb and blocked me in. Thankfully, he was near by and moved his car so I could get out.

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    28 days ago

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    3 months ago

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    4 months ago

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    2 months ago

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    6 months ago

    Tatiana was excellent in all of the treatments I had today. Highly recommend. Massage and scrub. Good firm touch and even a head massage!

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    7 months ago

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    1 year ago

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    2 years ago

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    5 years ago

    Business owner information

    Photo of Deisy S.

    Deisy S.

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    2 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Business owner information

    Photo of Deisy S.

    Deisy S.

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    2 years ago

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    1 year ago

    Very professional and inviting! The service was amazing. I'm definitely getting regular facials with them more often!

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    Page 1 of 12

    Desuar DTLA Spa Reviews in Other Languages

    Ask the Community - Desuar DTLA Spa

    Are they no longer connected to the rooftop?

    No, they moved to the basement across the street. No more rooftop but now an awesome and beautiful space.

    Anyone know what the parking situation is?

    Parking is not provided. However many available options with meter parking or surrounding pay parking.

    View All 4 Questions

    Review Highlights - Desuar DTLA Spa

    “I have been seeing Deisy for over 3 years since she was at her last location and this is an amazing upgrade.”

    Mentioned in 39 reviews

    Read more highlights

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    My Little Wax Bar - The room where it happens

    My Little Wax Bar

    4.9(533 reviews)
    6.9 mi
    •$$

    Thanks Lacey, very professional. Friendly and on time. Answered all my questions. I'll be backread more

    I've been seeing Felicia for 15 years -- I followed her when she left Facial Bungalow and started…read moreher own business, driving across town because she was worth it. That loyalty made my most recent visit all the more disappointing. I had a 10:50am appointment. The day before, Felicia texted asking if I could push to 11am. I said I'd try to rearrange my plans. She replied: "let's keep the 10:45." I managed to move things around (because if she was asking, I figured she was in need, and I wanted to help) and arrived at 10:57 -- 7 minutes late by the original booking, not 15. When I walked in, Felicia told me I was 15 minutes late. I explained I'd rearranged my schedule to accommodate her request. She shrugged and said "too bad, I already booked someone afterwards.". It wasn't until I was in the room that I checked the reminder email -- original appointment: 10:50. So by her own scheduler, I was 7 minutes late, not 15. Felicia eventually gave me an extra 5 minutes to make up for the mix-up, and I appreciated that. But the cold, dismissive way she started the appointment stayed with me. That's not how you treat someone who's followed you for 15 years. Part of why I see Felicia specifically -- and not one of those high-volume places with curtain walls and hospital beds for tables (you know the ones) -- is the whole experience. A facial should be calming and restorative, and Felicia's warmth has always been as much a part of that as her technique. When that warmth disappeared at the door, it colored everything that followed. The facial itself was top notch. Felicia is genuinely skilled, stays current on products and techniques, and can deliver a top-notch treatment in her sleep. I hope this was an off day, because the person that greeted me at the door was not the warm person that I've been loyal to for a decade and a half.

    Photos
    My Little Wax Bar
    My Little Wax Bar - Outdoor area on 2nd Flr. Entry door at back.

    Outdoor area on 2nd Flr. Entry door at back.

    My Little Wax Bar - Reception desk

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    Reception desk

    Brazilian Wax Studio - Entrance

    Brazilian Wax Studio

    4.4(178 reviews)
    2.5 mi•Harvard Heights
    •$$

    I have been coming here for years with Hana and Rachel and just wanna say that they are both great…read more While performing the Brazilian they are very professional and do a good job. The vibes inside is chill and they do have music playing. Plenty of parking.

    I had an extremely frustrating experience with this studio as a first-time customer. I made the…read moreappointment the same morning, approximately 30 minutes before the appointment time, so this was not an appointment I'd had scheduled for days or weeks, nor had I ever been to this location before. I was literally trying to find the studio for the first time. They have a seven-minute grace period, which is unusually strict, particularly given how difficult their location is to navigate. I was not given clear instructions about where to park. Once you arrive, there is no sign identifying the studio by its name anywhere that I could see. The building signage/directory was in Korean, and I could not find English signage identifying the studio. As someone who does not read Korean and had never been there before, I had no obvious way of knowing where the business was located. I called approximately eight minutes after my appointment time while I was already parking and explained that I was there and that finding the parking had been confusing. I was told that my appointment had already been canceled because they only offer a seven-minute grace period. So, to be clear: I was a first-time customer who had booked approximately 30 minutes earlier, was physically at the location and parking, and was ONE MINUTE beyond their grace period--and they had already canceled my appointment. On top of that, they never notified me that they canceled it. No call. No text. Nothing. Had I not called them myself, I would have parked, gone inside, tried to navigate a building where their studio was not clearly identified to me, and apparently only then discovered that my appointment had been canceled. I completely understand businesses having late policies. What I don't understand is having such a rigid seven-minute cutoff while providing a first-time customer with inadequate information for navigating an unfamiliar and confusing location--and then offering absolutely no understanding or flexibility when that customer is already there and parking one minute beyond the cutoff. The way the phone conversation was handled was probably the most disappointing part. There was no attempt to understand the situation, help, accommodate me, or even acknowledge the confusion. It was simply that my appointment had already been canceled. The interaction came across as dismissive and unnecessarily rude. Policies are one thing; customer service is another. If you're going to have an unusually strict seven-minute grace period, then provide first-time customers with exceptionally clear parking and arrival instructions and notify them if you're canceling their appointment. A little communication, courtesy, and reasonable flexibility would have completely changed this experience. Instead, they lost a brand-new customer before I ever even made it through the door. I will not be returning.

    Photos
    Brazilian Wax Studio
    Brazilian Wax Studio - Outside building

    Outside building

    Brazilian Wax Studio - Grand Opening @ our new location!

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    Grand Opening @ our new location!

    Desuar DTLA Spa - massage - Updated September 2026

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