When this car wash opened last summer, it advertised a free car wash promotion, which drew me in…read more Upon arrival, I was told I could either receive a free wash that day or pay $10 for unlimited washes for approximately one week. I agreed to the $10 short-term option only. I was then asked whether I wanted to enroll in an ongoing unlimited monthly plan, which I explicitly declined. After that initial week, I did not return or use their services again. I recently discovered that I have nevertheless been charged $35 per month for the past six months. I brought this to management's attention and requested a refund. They refused, asserting that I authorized a subscription, despite their own records confirming that I have not used the service since the initial promotional period. These charges were unauthorized, and I am concerned that other customers may be experiencing similar billing practices without their knowledge.

Took their top tier plan and have to dry off practically my entire car after going thru. Was told…read morethis was normal. Cancelled the service. If I have to dry off my own car I'll opt for a better plan somewhere else.

Love the touch less car wash. As long as the automated touch less car wash is in service, wright…read moreway will always have a customer (:

i usually go here to wash my car. it costs more to use a card than to pay with cash, so i try to…read morebring cash. they have a couple of change machines in case u need quarters. u can also vacuum your car out, but be careful with the bay just left of the change machine. i accidentally pulled the hose out of its socket. u have to be fast if u want to be thorough, otherwise you'll have to push the green "extend" button for additional time(and cost), but it's better than starting from scratch and paying full price again. and i like the wax option!

outstanding customer service. I visited Tidal Wave Apex yesterday for a wash. We had just had a…read moreweek in Florida and I wanted to get the car washed and vacuumed. I went through the wash and was vacuuming when the manager stopped by my car. He saw bug stains on my car grille and bumper and aplogized that his crew/process did not address all the bug stains. He had me pull around, where he addressed the stains manually and put my car back through the wash with an 'upgraded' service (I bought a 'value' wash). Great experience!

I recently went to this location to get my vehicle washed. My car was brand new--less than two days…read moreold. I simply wanted to remove some pollen and rain, but I instantly regretted the decision. Honestly, I would have been better off leaving the car dirty. After going through the wash, my vehicle's paint was scratched and damaged. Keep in mind, this is a brand-new vehicle. I called the number provided and was told to return to the site and ask for Dan. I did that and completed a damage report, but instead of addressing the issue, I was told that my car already had "random scratches all over it." That explanation is unacceptable. The scratches were clearly caused by the car wash equipment. Other customers have reported similar issues, which raises serious concerns about the condition of the machinery being used. What's even more disappointing than the damage itself is the lack of accountability and poor customer service. Rather than taking responsibility or properly investigating the issue, the situation was dismissed.

Bunkey's Car Washes if the Triangle are closed. It is sad to see as I really like their services…read more I went Auto Bell instead and really like their service too!

Just tried new car wash since previous owners sold & retired. Their $11.99 car wash left greasy…read moreblack spots on driver's side. After nearly 2 decades of being my go-to car wash, I was So disappointed to notice the result after getting home. Hope new guys will fix ASAP!

Not only is the cleaning and detailing top-of-the-line, Mike is helping his men keep their lives on…read moretrack. I'd rather spend a few bucks extra here than a regular commercial car wash. They are the best! They are still great, just FYI, his website had technical problems, and it's now https://menatworkcarcarecenter.net/ . You can make an appt. online or call.

I used this business YEARS ago when it was downtown and I am so GLAD that it is still functioning!…read moreI take my SUV because I KNOW the wash and cleaning are going to be A-1. I never have doubts about the service and it is always great. Also, the fact that Mike hires young men who initially followed a wrong path but are now on another road to redemption is admirable.

For what it's is it's great. It's an automated car washing machine. It'll basically clean the car…read moreoff and most people will enjoy the free vacuums and leave happy. For others if us who might be picky you won't like car washes that touch your paint job, and for that avoid this place. Otherwise nice people get in and out and cleaned up. Enjoy the clean car sparkle.

I love bringing my car to this car wash. It's really convenient. There was a long line but it…read morewent really quickly. I love that I am able to vacuum my car and not have a time limit. The prices are great and the staff is really nice.

We have been to this car wash a few times with no issue. However, on January 5, we visited and paid…read morefor our usual car wash. After coming out, I found that the car wash had left significant scratches on the passenger side of the hood continuing towards the passenger door. Another gentleman had the same scratches in a similar place on his car, and he also went through a similar experience as I lay out in this review. I immediately alerted the staff on site. They had 2 teenagers working who could not have cared less. After about 40 minutes, we finally got a manager on the phone, who had us fill out a form to report the damage. I submitted the form and emailed it to the manager. Within a week, I obtained an estimate to fix the damage for about $500. I provided that by email to the manager. What followed was the most unprofessional series of events I've ever experienced. The manager essentially ghosted me. No response after multiple emails. No follow up from corporate. I waited until today to attempt to receive a response, but I'm fed up with waiting and am posting this review in hopes that Whistle Express corporate steps in to make this right. Do not take your car to this car wash. If their wash damages your car, you will never hear from them again in getting the damage fixed.

I have a subscription here for work truck and overall, it's pretty good value…read more Occasionally the wash doesn't get the hood or windows very well. They do a good job here at keeping towels available and checking in with personal service. Also, like their app for quick access into the wash.

The staff here were extremely pleasant during my visit on a Saturday morning. Very energetic and…read morehelpful. A gentleman came by and asked that I let him know if I needed help with anything. I appreciated this level of care and service during my visit. I got the basic wash and used the opportunity to clean the interior of my car in the vacuum station area. I also love that there are gas stations here, as a one stop shop to gas up and wash my car in one visit. The value of the car wash is a good option.

So I spent ten bucks for the least expensive wash, but it was still quite thorough. The payment…read morekiosk was pretty easy to navigate. And the staff was friendly as well. Oh and props for the free vaccuums!