Customer service is great here. Decent price for a car wash. Very clean and calm atmosphere..read more

"Fast and smooth experience overall. The staff was friendly, pricing was fair, and my car came out…read morelooking clean and spotless. Definitely coming back again for another wash."

I rarely take my cars to get a car wash since I prefer to do it myself. However, when I do decide…read moreto let someone else do the job, I only go to Ultimate Custom Car Care. It has been over a decade since I've been coming to this place for my car washes and ceramic coating. They do a solid job and the prices are good for the quality you get. Everyone here is friendly and efficient. Steve, the owner, is great to work with and used to man the front of the house here. However, I've noticed that he's not always here and he has someone else taking care of the phone calls and checking in. All in all, great service from everyone. Prices are up-to-date on their website, which I appreciate. They have a really small area to park your car into their garage for the wash, so be mindful of the limited space when you come during busy times.

My girlfriend comes here regularly to get her car cleaned, and since I hadn't had mine…read moreprofessionally cleaned in a couple of years, I was actually really excited to try it out. First thing to note--this place is easy to miss. I embarrassingly drove right past the entrance the first time because it's a pretty small opening and hard to spot if you're going even a little fast. Had to loop around the block and try again. Also, there's only space for about two cars to queue before you're basically spilling into the street. My girlfriend and I parked one behind the other, and honestly, another car behind us would've been halfway in the road. There is street parking nearby though if their little alcove is full. When we pulled in, there was a ton of activity--cars constantly moving through, getting cleaned, etc.--so it's clearly a popular spot. My girlfriend mentioned there have been times she's come and had to leave because the line was backed up into the street, so I think we got pretty lucky timing-wise. Price-wise, I think it's solid. For an exterior wash + interior clean, it felt reasonable. Since we came together, I think they held our cars to finish around the same time, so it ended up taking about 1-1.5 hours. Honestly not bad, especially since there are a bunch of cafes and restaurants within walking distance if you want to kill time. They also have a really nice waiting area--I even saw someone working on their laptop, so I'm guessing they might have Wi-Fi too. Now... my one big issue. They threw away my parking sticker. You know those apartment gate stickers that automatically open the gate? I had mine on my dashboard (still on the original backing because I sometimes lend it to friends who watch my cats). I get that it might not have been in the usual spot, but it very clearly wasn't trash. What made it more confusing is that they didn't even fully clear out small trash in my car--there were still a couple random paper/sticker backing pieces left behind, so it's not like they were just tossing everything indiscriminately. Also, for context--my car was clean going in. I don't keep stuff in my car beyond a reusable grocery bag or my tennis bag sometimes, and this was one of the rare times I even had a little bit of trash. So I don't think this was a situation where my car was cluttered and something got accidentally swept up in a bigger cleanup. That part was honestly frustrating. Overall, I would come back because they did a good job cleaning the car and the price is fair--but I'd definitely make sure to remove anything remotely important beforehand so there's no confusion next time.

As a longtime customer, I've noticed a new level of professionalism at the wash lately, and I…read morereally appreciate the addition of the new crew helping with the drying and detailing. Specifically, I was incredibly impressed with Kevin. His attention to detail was outstanding; he took care of the windows and every crack and crevice so thoroughly that I hardly had to do anything myself. He also did a fantastic job cleaning the wheel spokes and dressing the tires. I made sure to tip him and compliment his work ethic.

Super quick car wash which was exactly what I was looking for. There are different packages from…read more$12 to $19. I ran the car through the wash and skipped the vacuuming bc I was running low on time but it was what I needed. Would recommend!

Quick and good service Plus free vaccuum…read more I recommend here for ppl who live in the area!

Waited in line while they only had one lane open. understood but as we got to the attendant, the…read moremachine broke down and only accepted cash. so after waiting all that time we all got turned away. I offered to pay after they said no complete waste of time.

Kyle was very friendly and helpful. Good car wash. I will definitely come back. Thank you!read more

I previously reported an incident 7 months ago where an short latina employee named Kaitlyn yelled…read moreat me and kicked me in front of everyone while I was waiting with my cart. Today I had another negative interaction with the same employee. While I understand employees have to enforce Costco's membership policies, I was disappointed by how rude and unprofessional the interaction was. I'm asking Costco to thoroughly investigate my original complaint, including reviewing any available security footage and speaking with witnesses and staff who were working at the time. I would appreciate a response about how this matter is being addressed, as no customer should feel unsafe or be treated this way.

Orange Hand Car Wash is still the best hand wash I've been able to find in the area. Though I will…read moresay, the prices have gone way up and I don't come as often as I used to. It's just too expensive. However if you can afford it, as the name indicates, everything here is done by hand. This is important when it comes to car washes, as the process allows for greater attention to detail and an overall superior result. Mechanical car washes tend to be indiscriminate and rough. Plus if you have a really expensive car you would not want it getting messed up by a machine and this is the solution to that issue. If you have specialty paint, or your vehicle is unusual in some way, this is also a good option. I've seen all sorts of different cars here from huge trucks to lowered vehicles. They offer the full range of standard car wash services from basic car washes, to detailing and waxing, to headlight restoration. They also have a ceramic coating treatment which I have been considering.

I paid for the most expensive option -- the "Executive Wash" -- expecting quality service, and…read moreinstead I got the opposite. I specifically asked for no interior dressing, yet the inside is so greasy it looks worse than before. The dashboard and surfaces are slick like a teenager's forehead. The exterior isn't any better. The roof is covered in streaks, and there's an entire section of the car that looks like it was barely touched. For the price charged, this level of work is honestly unacceptable. Please do better. If you're charging premium prices, the results should actually reflect it.

This car wash always does an excellent job, and the staff is super friendly and helpful. Great…read moreservice every time I visit!

Town & Country Car Wash is still my go-to car wash. I drive all the way from Corona just to have my…read morecar hand washed here. I'm really grateful they still offer hand washing and don't use the harsh brush rollers that so many other car washes have switched to, which can wear down your paint over time. They have great prices, a friendly team, and always do a great job. I hope they never change!

This is definitely one of the better car wash places I've been to. They were offering a monthly…read morepromotion that was a pretty good deal, so I signed up! My car came out looking like brand new. I loved that they had plenty of towels and strong vacuums to utilize after your car wash. The service was very friendly when I started my membership and when I cancelled it. I loved how they even have you a free car air fresher after!

ZERO STARS My wife…read morewas SCAMMED and was enrolled in automatic payments without her consent. We emailed them to cancel it but they claim to not be able to locate our card info but they sure can locate it to continue charging us. AVOID this place. There are other better spots nearby.

My new go to car wash in area. Here are my list of pro's in comparison to others within 5 miles:…read more- well staffed (1 cashier, 2 at car wash entry prepping car and others in drying areas) - enough drying areas even at peak times - strong vacuum - strong air hose - free use of towels - a good car wash

I've been a repeat customer here and bring both of our family vehicles regularly, using both…read morefull-service and express washes. That's why this experience was especially disappointing. A few days ago, my wife brought in our minivan for a full-service wash. When I later inspected the vehicle, I noticed excessive silicone had been applied to the tires -- to the point where it spun off and splattered all over the driver-side panels. The passenger side did not have this issue, which makes it clear the application was uneven and overdone. I returned to the location simply asking for a reasonable resolution -- not a refund, just a quick express wash to help remove the excess silicone that was clearly caused during their service. Unfortunately, the response I received was dismissive. The employee in the booth attributed the issue to "driving fast" and refused to offer any assistance. That explanation doesn't make sense given the uneven application, and more importantly, it reflects a lack of accountability. Mistakes happen -- I'm not upset about that. What's frustrating is the unwillingness to stand behind the work and make a simple situation right for a loyal customer. I'm sharing this so others are aware and so the business has an opportunity to improve how they handle customer concerns. I would have much preferred to continue coming here, but service recovery matters just as much as the service itself.

I got the deluxe wash and I really liked the quality! Great for its value and the service was…read moregreat. People were really nice and welcoming; I like how I can sit back and watch my car get cleaned throughout. They also offer coffee for free which is a win. I'd for sure recommend!

Tustin Plaza Car Wash is easily one of the top car wash spots in OC. Yes, there's a conveyor belt,…read morebut everything is still 100% hand washed, which makes a huge difference in the final result. You get the efficiency of a drive-through system with the quality and care of a hand wash--best of both worlds. The cashier is always friendly, and the entire place is consistently clean, including the waiting area and even the bathrooms. You can tell they take pride not just in the cars, but in their business as a whole. Shoutout to Ramon, who is my absolute favorite. He's consistently positive, hardworking, and incredibly thorough--he treats your car like it's his own. When Ramon is the one cleaning my car, I know it's going to look spotless inside and out. Prices are competitive, but the real value is the Premium Wash. For what you get--deep cleaning, double vacuuming, interior detail touch-ups, and a noticeably better finish--it's hands-down the best deal here. If you want a place that combines speed, quality, and genuine care, Tustin Plaza Car Wash is a must.