Making an appointment online is a misnomer. I made an online appointment for a specific time so I…read morewouldn't have to sit in the waiting room. When I got there the receptionist said that the online appointments aren't a valid option and that I would in fact have to wait in the office to be seen. I waited over 3 hours for a less than 5 minute consultation. I would've waited less time and had better care if I had just gone to the ER.

Do not come here. It's now called care now and you will wait for 2 hours at least. They will tell…read moreyou to come in because they're ready for you then you'll wait 2 more Hours. Do not come here I'm warning you.

I had to make an appt at Quest for a pre-employment drug screening. I was able to make a same-day…read moreappt on their website which was convenient. I showed up 10 min early and they were able to take me right away. Both ladies working in the office were so friendly and welcoming. I was in and out within 10 min! 10Xs better than going to a patient first or other clinic for this.

Apparently appointments do not mean much here. Arrived 5 minutes early, waited 35 minutes while…read moreothers were called before me, when I finally asked what was going on they said they were very busy doing drug testing for people and that they couldn't see me today. Are you kidding me?

Even with an early appointment, there was a 30 minute wait just to be called from the waiting room…read more The woman working at check in was rude to patients, including scolding a woman who asked to be called by her correct name.

Great customer service! Techs are very helpful and polite! Place was nice and clean. Front desk…read morestaff was supportive!

I have been a nurse for a long time, and I have to say that my experience at Labcorp has been very…read moredisappointing. The staff's unprofessionalism and lack of focus on solving client issues are upsetting to me. When clients are asked if they have the necessary paperwork and respond that they do not, the staff simply say in a rude sort of way, we need paper work! They then proceed to ask for the client's doctor, only to later say that they have the freaken paperwork. If there is an issue with a patient, instead of addressing it professionally, they just say, "Move it over," and walk it out ( lab reqs). I had cortisol levels that needed to be drawn by 9 AM, and I made that clear to them. Unfortunately, my concerns were met with indifference. Numerous customers arrived after me but were seen first, and I'm quite sure not all of them had appointments. One staff member, in particular--a heavyset African American woman with an afro--exhibited the worst attitude I have ever encountered in a lab tech or service representative. She does not seem to enjoy interacting with people, so I'm puzzled as to why she chose this job. It appears that Labcorp is struggling to find qualified staff and is failing to prioritize customer service in what should be a client-focused environment. This situation creates a liability that could have serious consequences.

The worst. Checked in and hobbled to my car to get paperwork. They closed at 4:30 and locked the…read moredoor at 4:29. Refused to open for me. She claimed to have texted me, she didn't...

The front desk staff was awesome! My issues began when I got to the back. The first issue is that…read morethey weren't discreet about reviewing my previous images. I had surgery in May of 25 and was left severely limited and in pain daily. I went to PF with hopes that I could get X-rays and find out what was going on. Well, the X-rays clearly show issues but the radiologist said he didn't see any issues. How? I have an entire knot that is filled with fluid under my thumb. My fingers are curling and I can't flex my wrist. PF didn't want to diagnose me because they didn't want to be the ones to go against the sergons' notes. But called me and said that I should go to the ER for further testing. Make it make sense. Is there an issue or not PF? SMH, VERY DISSATISFIED

The intake staff was HORRIBLE! She needs to learn how to treat customers/clients/potential…read morepatients. The quality of care provided is by far the worst. If you don't know how to interact with the public, you probably are in the wrong profession!

Gigi is wonderful Caring and very passionate I recommend 5…read morestars across the board she draw blood very well

From the owner: Phlebotomy School with national certification read more

I feel compelled to share my positive experience about this practice - especially Kedron Walsh P.A…read more and her team. I have been going to her for some time, and she consistently is kind, listens well and is very thorough. Truly I couldn't ask for any better, Also, Kedron has a delightful personality that makes me laugh. Kedron is a gem whom I deeply appreciate. In addition, the lab team is always efficient, thorough and courteous.

The nurses at this practice are the absolute worst! I like my pcp but literally cringe at the…read morethought of having to go in and interact with their nurses. They always act miserable and make me feel like I am ruining their life by being there. When I went for my yearly check up last week, the nurse yawned and grunted at me through the entire interaction and then just told me that I was done after the doctor was finished. The doctor had mentioned labs so when I asked if I was having that done she said, "did he say you were?" Then she told me to go to the lab and ask. I wandered around the office lost trying to find the lab and when I got there one of the lab nurses had to go hunt the doctor down to find out. I never leave reviews unless they are good. its almost a joke how ridiculously rude and incompetent these nurses are. As a very laid back person who isn't normally bothered by people, I can't be the only person who feels this way. Unfortunately I guess that I will just have to change offices and find a new provider.