Excellent service and work. Clean and neat. Very knowledgeable and went thru all choices. Done…read morein the same day, great response time. Hector and the other tech were great. They even helped to move a tool cabinet to get the new unit in, and no extra charge. Had to remove the cabinet from the wall. Helped me empty the cabinet too while the old tank was draining. Very highly recommended, you can really this is all they do.

Called in the morning and Hector showed up at noon. He explained the problem with the water heater…read moreand was able to restart it. Definitely trustworthy and he also provided a fair estimate for replacing the water heater if it were to break. Super friendly and highly recommend.

I usually don't write reviews. Excellent work done by both…read moreChris Thorne and Steve..Professional and respectful, clean and did a good job, Chris is very skillful..If you need replace a new water heater, make sure you ask for Chris Thorne and you will not be disappointed.

Had an amazing experience...with an awkward replacement in back of closet, in loaded apt, worsened…read moreby, unloading all for access. Danny and Christopher, were the sweetest, and went above and beyond...Truly the kindest. Also nice interactions with Maria and Sabrina What a nice, business. Owner must be terrific, too.

I had a great experience with Dennis and his team at USA Water Heaters. They responded quickly,…read moreoffered the best price, and accommodated my request for next-day installation. The installation team was phenomenal, professional, experienced, friendly, and efficient. They did an outstanding job installing the Navien tankless water heater and made the entire process smooth and seamless. If you're looking for a new water heater, I highly recommend USA Water Heaters. Their customer service, pricing, and workmanship exceeded my expectations, and I don't think you will be disappointed.

We had a water heater installed from USA Water Heaters and the installation took about a day which…read morewas good. There was a minor but annoying and consistent issue with the water heater and when we tried to get someone to look at it, we experienced 2 ghosted appointments in a row. When we were able to get someone to come they were unable to help at all. We had to look elsewhere and they were able to resolve the problem. Our experience was mixed unfortunately. Edit: It was USA Water Heaters (949) 535-2228 as I don't forget a large purchase. Dennis and I had already talked and he confirmed at the time he was unable to solve the issue.

Another job well done by Cleveland Plumbing specifically Anthony who came and replaced a leaking…read moretoilet n my upstairs bathroom today... excellent professionalism n service... Anthony was prompt n courteous n an all around genuine nice guy... Cleveland Plumbing has been my go to company for any plumbing needs n will continue to get my patronage... thanks Vance n all the great guys that work for u... a top notch team!

Not a great experience for me. I had a problem with the washer plumbing that turned out to be a…read moresimple solution but didn't get tested. Turned out it wasn't simple and had them back out 2 more times. Repair was good, but I went to use my dryer and it didn't heat up. Thought my luck was just really bad and ordered a new dryer. Pulled out my dryer and the duct vent was pulled off the dryer and the gas was turned off. The lack of attention to detail was very disappointing to say the least. I called to share my issue and didn't hear back with a resolve. This was my first time with a plumbing company because I've always gone with family knowledge or the little guy. Not a good experience. Responding to your comment- The problem was the lack of detail caused the problem. I never said I always wanted the dryer, if that was the case, I would have bought it with the brand new washer. It's insulting you would say that and does not speak to your character. Simply stated, a mistake was made and no one followed up as I was told would happen. I didn't need a tech to turn the gas back on. I needed the tech to do that as part of the job. This is a forum to share experiences and I shared mine.

Mike replaced my water heater and the whole process was smooth from start to finish. He showed up…read moreon time, completed the job within the timeframe he promised, and everything is working perfectly. Professional and reliable -- highly recommend!

My water heater failed on a Saturday . Water Heaters Only…read morewas able to install a new one on Monday. The representatives that I spoke with were so polite and helpful! Alex was the installer. He was so professional, friendly and hard working!!!! He did an excellent job. He truly cared about providing great service!!! I highly recommend Water Heaters Only!!!!

I first spoke with Zach over the phone, and he was very pleasant, helpful, and easy to work with…read morethroughout the scheduling process. Daniel installed my new water heater today, and I couldn't be happier with the service. He was extremely thorough and never rushed the job. While replacing some valves, he discovered another leak from an old section of pipe and quickly identified the issue. He replaced the faulty pipe at no additional charge, which I greatly appreciated. Daniel was polite, professional, and patiently answered all of my questions, taking the time to explain everything clearly. He was also very careful while working, making sure to protect my walls and surrounding area when using a torch to solder the pipes. He kept the work area clean and showed great attention to detail throughout the installation. Overall, I am very satisfied with the work Daniel and Zach provided. Their professionalism, honesty, and quality workmanship made this a great experience. I would definitely recommend them to anyone needing a water heater installation.

Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.

I hired Olson superior plumbing to replace my kitchen faucet. Despite calling after 5pm, they were…read moreextremely responsive and booked a technician for me for the next day. Their flat fee price was very reasonable. Erick came to my house and did a beautiful job on my kitchen faucet. He went above and beyond the call of duty and ran to the Home Depot to obtain two extra 3/8" to 1/2" adapters (which were unexpected but required to finish the job that day) as I was hosting a party at my house the next day. Dedication and service like that are hard to find these days and I certainly appreciated his efforts! I would highly recommend him and Olson superior plumbing will be my first call should I need plumbing help in the future!

Javi from Olson Superior plumbing was great, highly recommend. He called prior to arrival as…read morerequested, he clearly explained expectations and pricing before any work was started. The clog was fixed within 30 minutes and he cleaned the area well. He looked at other plumbing related areas of my home and offered suggestions for future corrections but was not pushy. Nobody wants to deal with plumbers but Javi was actually a good one.

Jose (and another worker) installed my toilet. During my consultation, Jose knew it would be a bit…read moreharder to replace my toilet due to its placement in my bathroom and the size of the old toilet, but he was willing to work with me and quoted me a fair price. He answered my questions with ease, which showed his knowledge and care. After installation, I needed further help with the toilet, and he came back the next day, no charge. The toilet has been working very well (it's been 3 weeks since installation). I almost went with a more popular plumbing company, though I knew something was off when I spoke with their rep. I am happy I went with Rasco Plumbing and would hire them again for any plumbing service! :) P.S. Please be patient with the Rasco team. They have multiple jobs a day all over OC, so they may not show up at the exact appt time, but they will service you!

I reached out to Rasco Plumbing on Christmas Eve because the kitchen sink would not drain. He…read moreshowed up promptly, diagnosed the problem, bought the necessary parts and cleared the drain. He was friendly and professional, and the price was very fair for the service provided. I highly recommend him.