Personable and take the time to help you. they take the time to help you with selection and…read morechoices.

Dr.Sobel is nice and take his time examining your eyes. In 2021 my eyesight started to get worse I…read morekept getting new glasses. I found Dr.sobel in 2022 he diagnosed me with keratoconus. Scleral contacts changed my life. My vision is so clear and I can see at night again. Thank you Dr.Sobel !!

Brought three pairs (one pair were sunglasses) and one lenses replacement where I kept the frames…read more Each was wrong Because they were progressives, tinted, and bi, I really tried to make the best of it, until I realized that it wasn't me, it was actually my glasses. To read as in books, etc., I have to raise my head up and attempt to fit the reading in the bi-focal. When I specially ask for more reading space across the bottom. At work, I can't read my computer screen, it fuzzy. So I'm going to call today and see what run around I am going to get. P. Jackson-Walters

For the past 7-8 weeks, I've been suffering from severe eye irritation and have been on steroids…read moredue to what I believe is a misfit contact lens placed in my left eye by this location. I have keratoconus, and I explained from the beginning that my symptoms only occur when the lens is in , yet the staff dismissed my concerns and blamed UV light exposure without conducting any proper investigation. Every time I went in it was a check to see if the inflammation has gone down and the inflammation definitely kept coming back. I repeatedly told them something felt wrong with the lens, but I was ignored. I even went as far as to wearing sunglasses every day. After nearly six weeks of ongoing inflammation, I was finally allowed to speak to the director who had originally fit my RGP lenses years ago. Once he examined the lens, he acknowledged the issue and said he would order new lenses. But even after that, no one at this location followed up or made any effort to ensure the follow up with me about proper paperwork and prior authorization that were submitted to my insurance. There was no coordination or urgency, despite my repeated concerns. When I visited on July 22 to request my medical records IN PERSON so that I could have them reviewed by an attorney, the manager initially told me he would provide me with a prepared document. But later during the same visit, he completely changed course and claimed I would have to "go through corporate." This kind of shifting response is not only unprofessional , it's a violation of my rights under HIPAA, which guarantees access to my own records. The general manager, Candace, was supposed to contact me that same week, According to them, she was out and would come in on Thursday , and despite multiple attempts and assurances, I've received no call, no voicemail, and no explanation. I've since filed a grievance with my insurance carrier and reached out directly to Henry Ford Health board members. It's now been over two months of pain, blurry vision, and being trapped in a position where I can't work or drive without a lens that causes me pain. Henry Ford Health System needs to do better. Patients deserve responsive care, honest communication, and full access to their medical records , not runarounds, excuses, and for me a form of possible medical neglect. The inner corner left eye is in the photo. And even though it doesn't look so big, it is Definitley really uncomfortable.

Come ready to pay cash the new owners don't do the old payment plans anymore. And the credit option…read moresucks.

I was told that me child's glasses would be in in 7-10 but waited well over a month before I had to…read morego somewhere else. I had to repeatly called the office (Grand River locations), and was promised that I would received a call back by the "location" manager but the call never came. I finally went in the office where I learned that the glasses had not been made after which was 30 days ( 1 month) later. Horrible customer service. I will not be using them again.

A huge selection of frames, that you won't find at the chain stores. Comparable pricing. You deal…read morepersonally with the owners

I had a terrible experience with Berkley Eyewear back in December; have written reviews and took…read morethem down because I thought they were too harsh ...they weren't. Should have left it up. No doctor on staff - just a doc who comes in once a week it seems. Have no idea what his credentials are. My glasses have never been right prescription-wise and weren't from the time I picked them up. When I expressed this the owners were really obstinate and quite rude and we had an unpleasant exchange. It's now February and I tried to wear the stupid glasses again today (that cost way too much by the way) and they still make me dizzy. Rather than going back in there and deal with the unpleasant owners, I'll go elsewhere with an eye doctor on staff and get new glasses. I also notice that any of the positive reviews on here are really old. The most recent positive one is 4 years old and that's the "newest" - the others are at least 8 years old. It was terrible experience. Go anywhere else.

My life is changed for the better! The staff was absolutely incredible. Dr. Jacobs was professional…read moreand comforting, and even sent me a text before the procedure day for any questions that I had. If you have considered lasik in the past like me but were scared of the cost or procedure, take another look and SEE! Worst part of the whole experience was traffic coming home. After that, it's a breeze. 11/10 would recommend.

Excellent care from Dr. Jacobs! Now I see 20/20 and no more glasses and contacts. Thank you for…read moresuch great results, and everyone here is so friendly:)

Quick and efficient Within twenty minutes I had the perfect pair of glasses I can not wait until…read morethey are ready for wear

Says that store is open online. I understand it's Christmas Eve but to avoid customers having to…read moredeal with traveling to another spot update your website.

I was a little nervous to try this place out but since a few people recommended it to me thought I…read morewould give it a try. The Owner DOLLA is very nice and professional. I received my glasses in a timely manner. The prices are reasonable and if you cant afford it they offer financing.He makes and sells one of a kind glasses so you wont be disappointed.

From the owner: Customization like nowhere else. This is your hub to custom eyewear and jewelry like no other…read more You don't have to stress about fashions that are outdated or mainstream. Whether you go for our luxurious eyewear that offers the latest fashions and styles or bring out your own uniqueness with our custom eyewear option, you stay on top of your fashionable eyewear game. Our eyewear holds the potential to show off your image. Make it a good one with CityStyles313. Visit our headquarters or contact us now!

Dr. Kresch was super friendly and helpful, making you feel at ease while giving you the necessary…read morecare. Michigan Contact Lens also has a pretty nice selection of glasses to choose from, I told some friends who bought and were very pleased!

From the owner: Michigan Contact Lens is a specialty contact lens practice in Oak Park, Michigan. Dr. Shira Kresch…read morehas been seeing patients for over 8 years and has worked at Columbia Medical Center in New York and Kresge Eye Institute in Detroit and Southfield, MI. She specializes in contact lens fittings, scleral lenses, RGP lenses, myopia control, and dry eye syndrome. If you're looking for a contact lens specialist in the Metro Detroit area, call Michigan Contact Lens today.