I highly recommend going to House of Optical to buy your glasses. I signed in when I walked in and…read moreshortly after Erin called my name. She walked around with me helping chose frames that would look good on me. Erin was such a delight to work with. She made it fun with her pleasant personality. I had been procrastinating purchasing glasses because I would have a difficult time chosing what frames to purchase. It was easy because of Erin's help.

First time going there today for an eye contact appt/ prescription …read more I asked dr. Friedman if they had samples and he said even if they did they don't have time for a fitting today..? Anywhere else I've ever gone they take the extra 10 minutes to see if they have samples in stock and if they do then they just do the fitment of the contact lens the same day. I asked one of the ladies at the front desk and they said he would have checked if they had in stock.. but I told them I don't think he wanted to even check... it turns out they did have the samples in stock so they let me take the samples but he needed to look at my eyes again with the contacts before he could give the prescription.. so they said they would ask if he could take a few minutes to do the "fitting" and he said no now I need to go back tomorrow for a 15 minute check so he can look at my eyes.. (when I was there anyway but didn't want to see if they had my prescription in stock) when he originally told me he'd call me back for the fitment when the trials came in in 7 days... he didn't even want to try.. and wants you to come back for 3 appts total before the prescription is issued. Stay away, lesson learned for us.

Just as good as the big brands…read more However, their deals is not as good as Visionworks. However, real service, real quality, this ain't your eye doctor that cuts on quality costs. They got really good options in there.

I'm very disappointing with the quality of OptimEyes lens coatings. My new glasses are not even a…read moreyear old and the lenses are scratched-up all over the lenses. I've never had this happen before with normal use. Glasses usually last me years. These were way too expensive for a throw away pair.

I purchased a pair of custom Cartier eyeglasses at this store several years ago from the former…read morestore manager Petra... Since that time I have broken and almost destroyed my eyeglasses on more than one occasion. Petra actually created my eyeglasses and customized my lenses with transition lenses...(I highly recommend transitions lenses,as I can't deal with the sun in my eyes)Today I saw Stephany and she fixed my eyeglasses in about five minutes for no charge. She's definitely getting a great gift from me the next time I'm at Somerset Collection.I'd highly recommend this store for their customer service and their awesome employees. Ask for Stephany, and she will take great care of you. Their selection of high end eyewear and custom accessories doesn't hurt either. Tell them Chef Kelli sent you.‍

Fancy schmancy! Ask for Ailajai. He'll help you find the perfect pair(s). Just like these!read more

wonderful place--we met dr.wong when he had a place in rosevilles costco--we remembered him & found…read morehis new business--all of his staff are real sweet like him...

Highly recommend. Dr. Wong is professional, friendly and totally upfront and honest. Couldn't be…read morehappier with entire process.

I needed glasses repaired. I took them to Target even though I hadn't purchased them from Target…read more Debbie assisted me. She repaired the broken screw and replaced the nose pads-no charge! I recommend Target Optical-a friendly helpful place, and Debbie. Thank you!

I arrived for my 10am appointment, dr. had not arrived yet. At 10:10 I asked the receptionist if…read moreshe knew when dr would be coming in, she said no. By 10;15 I left. The receptionist was very nice. However, very rude of the dr to not come in on time for clients. Will not go back, my time is valuable too.

The doctor was so kind, caring, and no rush appointment - also had a few follow ups which were no…read morecost - really liked the doctor and I've only seen one other person there, so not a busy location either.

Definitely would recommend this location to anyone! Very welcoming manager and staff! The manager…read moreAzhane was very attentive and welcoming! Cody was great with helping me pick out a new pair of glasses. Can't wait to return for my next eye exam! Such a great experience.

Really great customer service from all employees! Mary and the crew did a very great job helping me…read morein the clutch with eyeglass repairs.

Evidently an optometrist has just quit and this staff was very confused as to why I was there today…read more... even after they made the "6th month" appointment. After the tech rushed me in for "photos" The opening line from the clinician was "this will be out of pocket today". My closing line was "so long peril vision". You may want to get the full run down before allowing any procedures that might cost you.

Dr. DiLorenzo has been my Ophthalmologist for several years. She did my cataract surgery, perfect…read morerecovery. I highly recommend Somerset Ophthalmology. Looking for excellent eye care? This is the place.

Somerset Opthamology was good when Dr. Duvall was there. She left, the Dr I saw charged $300 per…read moreeyelash removal. I have ocular rosacea, this Dr said don't pluck them yourself, come in. So I did, $300 per eyelash later, no thank you!!! Total scam!!!!

Came in today to get my brothers glasses fixed since the place we originally bought them from is…read moreclosed on Sundays and he needs them for school tomorrow. When I arrived, the woman at the desk was on the phone with a customer, after she got off the phone she then helped another customer who came in after me. Even after we were finally acknowledged and told to sit, she helped yet another person who arrived later. After waiting about 30 minutes, we were told they couldn't fix the glasses because we didn't buy them there unless we get a new prescription with them. I've had minor fixes done at other eyeglass places for a fee, so I wasn't expecting anything free, just help in an urgent situation. Unfortunately, the lack of customer priority and unwillingness to assist means I won't be returning nor recommend this location.

Went to this location in Troy. They told me my insurance didn't cover much but they forgot to…read moremention that I was out of network. Proceeded with getting glasses. Paid for my glasses. Ordered transitions and the glasses don't transition. Called the store the lady was asking when I got my glasses? If you pulled it up on the screen, you can see when I purchased them. She said she will see what she can do. What do you mean? You're going to fix it or give me my money back. I'm going to keep complaining until this get resolved.

The store on 14 Mile in Troy near Oakland Mall is shady and crooked. I went in to buy prescription…read moresunglasses and the saleslady showed me very expensive frames on the wall. I told her I wanted the cheaper frames shown on their website and she said they didn't have any of those frames in the store. When I accused them of bait and switch, she went and got her manager, who came out with a key and unlocked a cabinet with the cheaper frames shown online, right after the saleslady said they didn't carry those frames in the store. I chose one of the cheaper frames. Then she purposely screwed up the order so when the glasses came in, they were clear glass, not tinted as sunglasses. She said the lab made the mistake, but then she proceeded to ask me what color tint I wanted and how dark, which she didn't ask me when I originally order them. The order wasn't sent in with the tint information and I believe she did it on purpose. I had to wait another week for the glasses to be remade. She was curt and dismissive. I hope nothing goes wrong with the glasses because I don't want to have to go back there.

I called to make sure they were in-network and was told they were, only to find out after the…read moreappointment that they were not. They didn't even ask us what features we wanted on our glasses. They just added every single bell & whistle which resulted in a ridiculous bill because they were not in network. We also told them we wanted slim lenses which they guaranteed would be and charged us extra. When we got the glasses, they were they as thick as our old ones. They explained to us that that was the thinnest they could make them due to the prescription and the frame type----then why the hell did they assure in that they'd be thin during the ordering process??? - oh yeah, to charge us for it. These people are liars and scammers! Go elsewhere!