A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

Rat infestation in my garage (never had rats before so didn't know the proper process)…read more I had to dispose of half the items in my garage. Junk removal took care of that job & removed the rat poop. Then I called A2Z to clean everything assuming that's all I'd have to do. Last night I saw a giant rat run across my garage so now I've paid $3500 to hazmat clean the 1/2 my garage but still have a rat infestation. I'm now working with a rat removal service but before A2Z allowed me to hire them & get in contract they should have advised me to be sure to complete the proper step beforehand of ensuring the rat infestation was resolved. Now i'm out $3500 for an unnecessary garage cleaning and still have a rat infestation. As a new homeowner (or any homeowner) I'd assume a good business would make sure I've done the pre work (in this case rat infestation elimination) before accepting the job. That's in my view a shitty thing to have done to me as the client. Really disappointed because they seemed professional throughout the process. So for this reason of not holistically proactively making sure the proper prep was done I cannot rate this business any higher than a 2 star. I'm not angry I am however very disappointed and feel that I've been tricked. I cannot recommend this business.

Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

ServiceMaster was engaged to remove bad cigarette odor from my house. First they recommended attic…read moreduct cleaning. Then they washed everything: walls, ceilings and floors. Then they ran air purifiers for several days. Smell is now mostly gone, except around front entrance door and around access door to the garage. I am still working on that smell. Also, it took them a few days to come get the air purifiers. Overall I am satisfied with their work. They were responsive and professional.

We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

Enthusiastic review: "Absolutely love this company! They did…read morea full remodel of our home and we couldn't be happier with the results. The whole process was smooth and the quality of work is fantastic. Highly recommend them to anyone looking to remodel! "we have us a forever contractor " Thx Adam

Adam and his crew was nothing short of impressive!! Our home was in desperate need of new…read morebathrooms, so I reached out to Creative Construction Company and Adam was quick to respond. He met me at the job site, to give me an estimate along with a time frame to begin and finish the project. We agreed on a contract a very short time later. He began construction on time and ended the project EARLY; unheard of, it was wonderful!! It was quite a project, and came with a few unknown surprises. This did not phase Adam or his team. It was addressed, we came to a solution quickly, and moved forward without hesitation. Creative Construction Company was always available for all of our needs, saving us so much time and headache not needing to figure out how to get product or accept product being delivered to the house. Thank you Adam and your team for a wonderful experience, we LOVE our new bathrooms!!!

We had a plumbing issue that resulted in two rooms of our house having water coming up through the…read morefloorboards. We had fans and dehumidifiers in our house for nine days and Robert was extremely professional, very knowledgeable, and super personable- just an all around great guy! We were very impressed with his service and recommend Dry Kings to anyone in need. On two of the three visits, Frank also came to assist and he was also very professional and personable. A job well done. Great team!

My experience with this company (Novato branch) twice was very mediocre. The communication is…read moreoverall not great. Robert, one of the supervisors was not responsive for 5 days when there was an escrow closing that was in jeopardy. The workers seemed to do a great job, I would suggest that you get everything in writing - very clearly to avoid unexpected billing surpises for add ons later. I would not disparge them but they can do a lot better.

Impressive customer service. Mold testing company recommended cleaning and hepa filter so I…read morecontacted Puroclean. Nick came and spent at least 30 minutes evaluating the situation and for found out where the mold is coming from and said no cleaning needed but a panel needs replacement. Did not charge us at all. Very honest and thorough. Will definitely contact if another issue arises.

We deeply appreciated the work of Shiloe, Andrew, and Nick at PuroClean. We needed them to work to…read morea high standard of cleanliness given medical sensitivity needs, and they were willing to go above and beyond to make sure that higher standards were met--working with our IEP. All three of them were extremely friendly and willing to work on a deadline when we had one. They even came back by the house a couple of times after our contract had concluded to answer a few additional questions. They were communicative and compassionate at every phase of the process, creative when problems came up, and patient in working with multiple members of our family. We would recommend them for anyone dealing with mold issues, particularly medically-sensitive clients!

I hope I won't have to, but I would trust to work with Dan Eisen and his team again…read more Asbestos abatement was for popcorn ceilings throughout the house. Crew of 4 arrived on time and were efficient with set up, removal, and clean up over 2 days. The service I got was priced well compared to several others in the East Bay which was important for me. Communication with Dan was smooth and easy, and I appreciated that he walked me through the process and answered all my questions. It gave me piece of mind that things were done professionally, safely, and properly for both myself and their team's health. Note: it takes ~10 days to get the air district permit unless you pay extra for expedited service, so that the minimum wait time before abatement can start. Keep that in mind for scheduling purposes

For an asbestos abatement job, I obtained 4 quotes…read more It was easy to communicate with Eisen and I received a call back on the same day. After describing the job, I was given a verbal quote of roughly how much it would cost. Of the 4 quotes, one was several thousand higher than the other 3. Eisen's verbal quote was in the same ballpark as the others. Only downside is that they are scheduled 1.5 months out and very busy.

This company has to be one of the best we've worked with - period - in our many years of home…read moreownership. Chris was not only incredibly fast to respond when we had an unexpected leak, but also kind, courteous and incredibly knowledgeable. Any time we needed anything he would often text back and also wouldn't mind going (completely) out of his way to stop by and see how things were moving along. We had quite a few wrenches thrown our way for this project and Chris's presence not only brought a sense of calm but also deep reassurance that everything would be ok. He and his team were very conscientious of our no-shoe policy and also my dust allergy. He built sturdy and effective containments which made clean up a lot less of an issue. Chris is one of the best home professionals we've ever come across, do not hesitate to contact Restoration Pros for your needs. Honest, excellent communication, great value, & thorough workmanship -- all qualities that are very hard to come by. I'm so glad we did when we needed it most!

This company is very professional. They do great services. They clean up after all the work is…read moredone. Price is very reasonably. Thank you very much for your great work.