I hired Mark for a medium-sized remodeling project (about 6 weeks) . He provided a low estimate compared to other bids. He then said that his workers were all covered by Worker's Comp, among other benefits, and that he paid a fair wage, and that he was the most ethical contractor in the industry, resulting in his workers' being highly productive and efficient leading to shorter project times. This sealed the deal for me. Furthermore, he claimed that the extra 30% or so that he was billing for his workers, was due of the worker's comp insurance, which only he provided to his workers (as opposed to the many unscrupulous other contractors that were around). As a property owner, you could be held liable for workers' injuries if the contractor did not carry worker's comp, and so, I agreed to Mark's deal. Within a few days, Mark had exceeded the estimate he had quoted, and was very difficult to get hold of. Furthermore, his workers would come and go at all times of the day (between 7:00 am and 8:00 pm) and I simply lost track of how many "cooks" were in the kitchen. As of last count, I noticed some 15+ names on the invoices, and some would appear for a couple of hours, and then disappear. But Mark would send me invoices claiming that his workers spent the entire day at the property - which was simply untrue. Mark would not be interested in even listening to me or investigating my grievances. Instead, he would brag that he did me a big favor by accepting my project, and that he typically only did multi-million dollar gigs, and not pittances like mine. Long story short, the project budget exceeded the estimate by more than 100%. Mark became extremely aggressive and feisty, and it was impossible to work or reason with him. I hired a Private Investigator to find out who this person really was -- like a Dr. Jekyl Mr. Hyde. Turns out that he had been sued for fraud, but more importantly, the whole worker's comp, fairness, ethical contractor, and so on, charade, was ALL ONE BIG LIE. It also appears that Mark may have left the Better Business Bureau due to bad reviews and that he may have hired a reputation defending company to increase his Yelp reviews to 5 stars by questionable tactics. Good Guy Builders license has been suspended for Worker's Comp violations and is under investigation. After my PI reported this, I found on the CSLB site: "License is under suspension for failure to comply with Workers Comp. A workers´ compensation certificate or exemption statement may have been received by the Board but not yet processed. Once the certificate or exemption statement is processed the suspension will be lifted retroactively to the effective date of the certificate or exemption statement. Ask the contractor for proof of worker's compensation and contact the insurance company to verify coverage." Here is the URL: https://www.cslb.ca.gov/OnlineServices/CheckLicenseII/LicenseDetail.aspx?LicNum=1016932 Please see image below. This is one of the greatest betrayals where I was charged an arm and a leg, and told a romantic story of workers being taken good care of, and so on, all the while, when Mark was simply pocketing the money that was supposed to cover his workers' safety and well being. Such greed, deception, and dishonesty, in my opinion, does not deserve a second chance. You decide whether you want to hire this company and deal with Mark. --- Addendum to Mr. Santosh R's note: 1. I am a real person. I was threatened by Mark that I would be sued if I posted anything negative on Yelp. 2. Yes, I did edit my posts before finally settling on one. Anyone in my position would do the same. 3. Finally, the facts remain unchanged. Good Guy Builder's license is under suspension and this may be independently verified on the CSLB website (see link). Likewise, the lawsuits against them may be independently verified. People like Santosh and Mark are the real culprits who boost their yelp ratings in a manner that skews it in their favor - by attacking anyone who posts negative reviews, and threatening those in dispute with defamation lawsuits. Do not believe anything Santosh or Mark say. The suspension is more than ample evidence that Good Guy Builders is a crooked business and not one that you should be patronizing. read more

Good Guy Builders - General Contractors Near Me

HORRIBLE! Was 100k off of estimate given; workers were very bad - one was drinking alcohol (could smell on breath) He and I were having some issues and told him NOT to call my partner as he was in Oregon dealing with his mother's death. He called anyway! He raised his voice more than once (I was at the time 76 years old) read more

I am more than happy with my choice to go with Good Guy for my little home salon studio. They listened to what I wanted, double and triple checked on even the smallest details to make sure it was completed the way I wanted, and even made some helpful suggestions that I hadn't even thought of. They were on it. Since they have carpenters, mud and texture guys, electricians, plumbers, HVAC, you name it, They would send who needed to be here at what time to make the process as speedy as possible, showed up when they said they would and worked until the project was done! Everyone who was sent out was very friendly and respectful, also leaving my place clean when they left for the day. I would receive almost daily logs of who was here from what time to what time, reports of progress including photos and estimations of percentage of each piece that was left to do, and how close we were to the projected estimate. Everything turned out beautiful and works perfectly for what I wanted to use it for. I will definitely be calling them in the future with any and all construction needs. Thanks Good Guys!! read more

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I hired Mark and his crew to remodel a bathroom initially, and then ended up spending around 300k to do several large projects, the largest of which was the kitchen. I forgot to take a before picture on the kitchen, so there's nothing to compare it to, and the work took a VERY long tome to finish, and there were multiple problems along the way, as is normal for very large jobs, but Mark always made things right eventually. Yes, I got impatient with how long things took, yes there were times when I was upset with them, but overall I am willing to give them 5 stars. One of the things I liked that I had not seen with another construction company was their daily updates. Every day, or most days anyway, after the work was finished the workers would take pictures of the progress, send them to Mark and then Mark would put it together with the progress report and send to me so no matter where I was I would always get an email with pictures and updates. The way they do business, which is labor only, plus materials at cost, seemed like a good arrangement, and made clear there was no funny business going on. There were some disappointing things that happened but Mark always did his best to make sure we were happy, even going way out of his way to redo some things that weren't done right at first. I also liked how he places cameras facing the areas where his guys are working, so they can review footage if there is any issues. That protects everyone. Good job Mark. Excellent business model. Anyway the kitchen went from a walled off confined area with little room for a table, to WIDE OPEN to the living room and entryway. Mark helped me decide where to put everything to maximize the preservation of the views and worked with both my wife and I to make sure that aspects we wanted were incorporated. Also of note is the macgyver type craftsman John, who got to flex his creative muscles on helping with a specialized part of the job that stretched his abilities! He did a wonderful job and we are happy. Overall I highly recommend Mark and Good Guy Builders. read more

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I worked with Good Guy Builders (GGB) on a medium size home renovation in Healdsburg. Scope of work included: Complete renovation of all three bathrooms, Installation of new hardwood floors throughout house and new banister, Painting throughout house, Installation of new larger patio door, Tiling the mantle, Installation of new fence, Ripping out several built ins, Electrical, Plumbing, and several other smaller items. PROs: -Quality: The quality of Good Guy Builders work is A+. I really had zero complaints and they far exceeded my expectations on quality. Some places they really excelled -- tiling for the bathroom (I picked a really finicky Moroccan tile to install and they did so beautifully), flooring, banister (I gave them a picture of what I wanted and they truly replicated it), painting. Because GGB employs its people, versus subcontracting, it has a lot more control over quality and timelines. -Communication: I texted or emailed with Mark several times a day for months and he would respond same day and most of the time within a few hours at most. -Customer Service: *When I was first looking for contractors, I started by soliciting references from friends and acquaintances but I couldn't find anyone. I then resorted to Google and Yelp, hence how I found GGB. I ended up going with GGB because I had a good feeling that Mark seemed like a good guy. And I'm glad I was right! You don't need to be worried about Mark stiffing you or abandoning you mid project. *There were two or three very minor mistakes done. GGB fixed them immediately at their cost no questions asked. *When I had a concern about cost, Mark asked me to propose what I would need to walk away satisfied. He accepted my modest proposal without negotiation. I'm sure if I asked for more there would have been negotiation but I'm happy he didn't try to nickel and dime me. -Daily Reports: I wasn't living in the house at the time of the renovation but I would try to come up at least once a week. In lieu of being there full time, having the pictures from the daily reports was very helpful. -Timing: The project took a pinch longer than expected but to be fair I kept on increasing the scope of the project. My one requirement throughout the project was that I wanted to spend Christmas at the house, which Mark was able to accommodate. There was still a punch list of items but it was livable during Christmas. A true Christmas miracle! What to do next time: I don't want to call these Cons because these likely apply to every contractor, so these are more learning experiences. -Price: *GGB is definitely not a budget contractor, but the quality was great so I suppose you get what you pay for. In hindsight, what I would have done was ask for a budget on each major bucket of work rather than a lump sum budget. I kept on adding work as time went on, but without updating the master budget, which left me a little surprised at the end. *GGB charges hourly. On the one hand, with an hourly charge there's no incentive to cut corners. On the other hand, it's easy to exceed budget expectations. I'm not sure which system is better, but just know what you're getting yourself into. *I ended up using GGB for the entire scope of work because it was easier to have GGB just manage the whole project, particularly when it was crunch time, and there were a lot of workers on site. However, I would consider outsourcing certain parts of the work to other vendors, not for quality (because GGB did a great job) but just to see if I could better manage the cost. Mark was very open from the start that I didn't need to use GGB for everything. -I purchased as much as I could myself -- all fixtures, flooring, tile, etc -- and while being able to leverage Mark's contractor discount. I liked doing this because I liked having more control over the ordering and timelines of materials and of course the benefit of credit card points. -Make sure to think about labor costs in addition to materials costs. I used a small Moroccan tile for two of the bathrooms. The result was amazing and GGB did a great job but it took a long time to install this tile. I wish I asked Mark in advance about labor time for different options because I would have possibly considered a different tile. Not their fault, just a learning experience for the future. All in all, I would 100% use Mark and GGB again in the future. Their work was impeccable, and while any renovation is going to be stressful, I think it would have been a lot more stressful working with anyone else. read more

We had a duplex (top/bottom unit) that needed siding, windows, insulation, stairs and awnings. The Good Guys came in with a good quote and we have never regretted going with them. Their attention to detail and communication was top notch. I would highly recommend them. read more

"Competent, reliable, honest" is Good Guys' motto, and it speaks truth. I would add "Responsive as any contractor you've ever met!" SO important!!! read more

Good Guy Builders did a great job on a bathroom remodel in my home a few years ago so when I decided to do a more extensive remodel of my outdated kitchen, they were the ones I contacted. My wish list included a multifunction kitchen with an upgraded cooking area, bar/wine section, desk workstation and a large island that served as a prep space, storage and seating area for four - everything and the kitchen sink.  The owner, Mark Dziuk, and his crew didn't bat an eye. Instead, his team of highly skilled tradesman brought my vision to reality. Even though I was offsite during construction, Mark efficiently managed the project and provided me with daily updates of the work performed, hours worked and photos of the progress. This allowed me to make timely adjustments to the work order as well as monitor my budget throughout the process. Super pleased with the quality of work, transparent process and excellent communication.  The project stayed close to the estimated budget, was completed more quickly than projected and I'm ecstatic with the finished result. read more

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GGB answered and responded, when other contractors couldn't bother to call us back. Their large team was out in no time, getting to work in just weeks after signing the contract. They executed our design effectively, resulting in our home now feeling like our home. Any setbacks we brought up were handled professionally, helping reduce the stress that any non-trivial project can bring up. We appreciate their work and would contact them in the future! read more

Mark did a great job on helping us renovate our kitchen, bedroom and deck. He's knowledgeable on home construction and we will hire him again. read more

After having had three other bids, I decided on the Mark and the Good Guy Builders to fix/remodel my dad's house in Petaluma and they did a great job! Mark worked with me to get the most done within our budget. He kept in good contact with me and I had updates consistently on the project while I was out in Colorado. For everything that had to be done and having to deal with some difficulties and miscommunications, the end result is just what I was hoping for. Thank you to Mark and his team of "good guys". I'm very happy to have gone with them, they were the best decision! read more

My husband and I were in a horrible car accident this past June and I sustained crushed feet. I realized pretty quickly that I was facing many months in a wheelchair and that our home was filled with obstacles. While in the hospital, I called several contractors looking for support to do a bathroom remodel on very short notice (as I really needed it completed before I could return home and shower). Everyone I called was either booked out too far or they didn't return my calls. Mark answered the call on a weekend and he was the first willing to listen to our situation and needs and then agreed to do everything he could to squeeze our project in to his already very busy schedule. He and his crew were prompt, reliable and always professional. Mark provided nightly emails with pictures and reviews of what was completed each day and he was always easy to reach by phone or text to answer questions or check-in. We are happy with the job they completed, turning our raised bathtub into a beautiful walk-in (roll-in) shower. We highly recommend Mark and his team. And I will be forever grateful for Mark's empathy and willingness to make it all work. read more

Wow what can I say, where to start? I feel as if we have adopted Mark into our family since one project has led to the next and next. We hired Mark to do the impossible renovation, with some pretty unconventional style requests that took a lot of ingenuity to bring to life. Our project is 100 times better than I imaged it could be. Since our mini house make over is completed we have hired Mark back to install doors and build in custom frames around them. Then retaining wall work. Then Install and plumb a custom coffee maker. The list goes on and on. It is years of projects just getting handled one after another with the result always the same. Quality Quality Quality and working with us when cost cutting was in order on projects. I recommend him to all my family and friends. The only downside is sometimes you have to wait to get on the schedule but he is worth the wait. read more

I normally don't write feedback, but I thought it was warranted. I called Mark to put in a car charger for my home. After he answered 10 minutes of my questions over the phone, he provided alternate guidance and we deemed that the work I was requesting wasn't needed. This kind if service means I will call Mark back the next time I require these services. read more

Mark (the "Good Guy") is: Prompt Punctual Reliable An excellent communicator Skilled Meticulous Conscientious Thorough Creative Reasonable Practical Adaptable A Good Guy We had a general idea of what we were after, but were unsure what the possibilities were. Mark was good at patiently explaining various approaches and coming up with ideas and considerations that hadn't occurred to us. The end result is wonderful. We've already recommended him to one of my neighbors, and are going to invite him back to install a new floor for us. read more

We hired Good Guy Builders for a small commercial renovation in a preschool. Mark and his crew did an excellent job of delivering a high quality result within tight constraints, including a short timeline and an open program. Mark is an efficient and communicative manager, so we always felt like we understood where the project stood. Having worked with other contractors on commercial renovations, Mark stands out a true professional who works for the best interests of the client. read more

Mark was solid gold! He took up our project.... A beatdown hallowed out 1972 Roadrunner travel trailer with only a floor in place....and made it road ready, sturdily framed and water tight, all in timely fashion to get my little family moved to Ashland, OR! Though it's still a long way from its vintage beauty origins, Mark helped to initiate the process of a project that has long sat in my driveway for a really reasonable cash outlay. Mark was on time, always prepared, kept a clean and tidy work space, was right on budget and completed the job two weeks prior to when it was required to be road ready. He was fair, honest and capable, his contract was clear, and I would trust him implicitly to tackle any project that I have in the future!! Thanks again for getting us on the road!! read more

Mark was great. His prices were reasonable and he was very fast. His work is excellent. It was such a relief to get my project done without delays or feeling like I was fleeced! He's just so reliable and friendly and everything was communicated very clearly from beginning to end. I can't recommend him enough for projects big and small. After my first project was complete I thought of several more for him. He was that awesome. And now those nagging things that I wanted done are done. Thanks Mark! read more

Mark has done several jobs for us at our Napa home. He makes sure the work is very specific up front so there is not confusion and is big on setting dates for completion. His work is top notch and his prices are very fair. Most recently he retiled a bathroom and it looks great. I highly recommend him. read more

Mark helped us out in putting up our lights for X'mas this year. He is very punctual, reliable and Fast. His rates are very affordable. We also asked Mark to help us fix leaks and water damages to our Windows and he was nice enough to lay out a plan and help us get an idea of what kind of work he is going to do. Provide multiple options and help us in cost cutting strategies. We loved his easy to mingle and calm personality. Hoping to use Mark again for other projects that come along. read more

We contracted with Mark after responding to his Craiglist advert. Our project was a 'down to bare walls' reconstruction of our (very) dated kitchen. The project involved demands for numerous skill sets (demo work, plumbing, heavy electrical, lighting design/installation, drywall install & texturing, painting cabinet/drawer selection purchase & installation, overall design of kitchen and ALL of the needed coordination involved in a project of large scope). Mark and team - Mike, Fernando, Gill, et.al. were courteous, professional and extremely meticulous in every aspect of the work. One other thing of note that I must mention - when was the last time you worked with a contractor that exhibited cost awareness?? Mark did so and we feel we got the highest quality materials AND saved (literally) thousands of dollars. When you have a contractor who is spending your money as if it was his - you lucked out. We lucked out with Mark and his team and heartily recommend him/them for projects of any scale/size. We (my wife and I) are thrilled with the finished project and urge Mark to post some pics for others to garner an appreciation of the quality workmanship you will receive from Good Guy(s). We would not hesitate to be enthusiastic references to future clients of Good Guy(s). Thanks guys - from Dave & Una. read more

What can I say about Mark and Good Guy Builders that hasn't been already said in most of these reviews? While I've never been a consumer of their services, I have worked along aside him as a design consultant and have prepared construction documents for several of his high-end projects in Napa. Working with Mark is unlike working with any other building contractor professional that I've experienced to date. Forget the stereotypes and the cliches that go along with "contractors." I consider Mark the upper echelon of professionals, and most other contractors should strive to up their game to his level. Mark is among the most responsive, transparent, clear communicating, involved, collaborative, accountable, honest, and creative builders I've ever worked with. He makes my job easy, with photos, sketches, and complete ideas in a most succinct manner. He actually answers his phone, returns phone calls and emails in a timely manner, and provides a clear path forward in all situations. I only wish we had a "Good Guy Builders" in my area, as I would recommend them to all of my clients, and as a die-hard DIY'er, would hire them myself without hesitation or concern. In my opinion, if you want the best experience you can have with a contractor, hire Mark and Good Guy Builders. read more

Before working in the wine business, I was a real estate investment manager for ten years. I've worked with dozens if not hundreds of contractors on projects ranging from small fix-it items to full-scale subdivision construction. So believe me when I say that Mark is perhaps the best contractor I've had the pleasure to work with. He's everything you want in a contractor: Honest, diligent, trustworthy and skilled. His services are consistently delivered on time, at-budget and crafted as promised. Do yourself a favor and avoid a ton of potential heartache and hire Mark - if you can get him! read more

Mark was very earnest and likable but lacked attention to detail. I had him install a several thousand dollar tile job in my Napa property that turned into a real mess. The install was very poorly done and in my opinion, reduced the value of the house. He tried to make up for the poor work by completing a list of labor that would compensate for the botched tile work. This helped ease the pain but in hindsight, I should have asked for my money back and started over with a more experienced tile guy. Mark also sanded down the hardwood floor for refinishing. We determined that the floor was too stained to refinish after a single going over with a 60 grit drum sander. I told him to halt work so we could do vinyl plank instead. He told me he had $1500.00 in labor and materials already into the floor job and that I would have to pay that plus an addition amount to install the planks. As an interior designer that has refinished many floors myself, I knew that he had about $400 in rental charges and 4 hours worth of sanding tops. I felt taken advantage of and the trust which was already dwindling was gone. I hired someone else to install the planks and paid Mark off just to be done with the bad experience. I wouldn't recommend him for any large jobs or for any tiling work. I think he would do fine on smaller plumbing and electrical projects. In short, Mark is suited for small projects that don't require too much attention to detail. read more

TRULY....A breath of fresh air and godsend!!! In this cut throat business, I've had more than my share of remodeling nightmares and Mark stepped in and took on a project that most would walk away from. I seriously don't know what I would of done without him! Mark is extremely knowledgable in every trade, leaves no detail to chance and I have learned so much from working with him. There is seriously nothing he can't do! I can admit that I am not the easiest person to work with and I have the tendency to pick a part every little detail, but that didn't seem to phase Mark. He welcomed the challenge and saw each obstacle as a learning opportunity. He is the REAL DEAL and doesn't bs around (which has been my experience with most). Mark will send you tons of pictures, videos and updates, keeping you informed every step of the way. He even sends you a detailed summary each day of the progress that was made. I can't say enough good things about my experience with Mark, but I definitely know where to turn for any and all of my future home projects! Thank you so much Mark!!! Im so glad we met and I wish you nothing but success in your career and the best that life has to offer! read more