In November I called this place about storing my travel trailer (6' x 8'), I was told they had a…read moreindoor place for me; cool, so I paid $91 over the phone, and the next day I drove my trailer there. The unit they had assigned me had a walk-in, Not a drive in door, ergo there was no way I could get my trailer in the unit. Called them, explained they misunderstood what I needed, the unit would not work for me, they said my $91 would be returned in 7-10 business days. It is now January, I've been dealing with 3 different people, the first of whom I've spoken with 3 or 4 times, trying to get my money back, each time I'm told "We're sending a request for a return of your money, we'll call you back within an hour..." and then of course that doesn't happen. Today, a new person answered, and He want's to argue with me! I ask for the owner to speak with, "I'll send a request... yada yada yada". Nope, I'd like their number please. "We don't have a number for the owner." ?! How do you "contact" them then?! Sounds like all they have in the office is an email address (hard to tell, this person is not a native English speaker), in any case, I'm still getting a run around to get my original money back two months after they were unable to accommodate me and my trailer. I don't know who these other people have spoken to ("Mike"?), but My experience with these people has not been as fruitful or pleasant. Something is not right with this place, the other reviews were written in 2023, so maybe this place has sold to a new owner? Anyway, I would stay clear of this place, they're not honest, their customer service sucks hardcore.

Great family owned business. The owner is super nice to work with. The property is clean, video…read morecameras, & great prices for the Portland and Vancouver area. Renting storage here is easy access & nice people to work with. You should consider this your next place to store your valuables. Thanks for all you do !

Clean, modern, good security, friendly and helpful staff, and half the price of what I was paying…read morein Portland. But don't tell them that! Happy to have found this place. I would add that they also have a wine storage section with controlled temperature. A real bonus!

From the owner: Kirkland Premier Storage of Vancouver, WA offers affordable self storage with premium amenities…read more Our 2309 E 5th St location has many convenient storage units. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, Kirkland Premier Storage

This storage facility is all about making the quick buck and disregarding everything else we have a…read morestorage unit with them life happening we were moving new jobs things got put off to the side went to go pay on our late storage which when he was late they told us that it's going to go up for auction or we can pay now almost $700 we're only 2 months behind that would be $280 plus a $50 in late fees so it goes from 3:30 to 689 that they want us to pay that's 100% markup I do believe it's illegal and it is not a safe and secure site

I had 2 units here. My rent increased multiple times a year. My last visit just after 6:00 pm on a…read moreMonday resulted in a sketchy van quickly pulling up behind me and therefore not having to enter there passcode thru gate. I tried to make it so they could not pass to no avail. I called the office which closes at 6:00 and got VM that said if they did not deem call to be an emergency that I would incur 100.00 fee on my bill. I hung up. Why would they want to deter someone from reporting something so scary. As a female by myself I felt extremely unsafe. For the amount they charge they should have someone in-site as long as the gates passcodes work. Tried calling multiple times and got not answer. Terrifying when I needed to access my unit this night. Can't wait to get out of there!

Everything great until our 5×15 unit went from 69.00 to 99.00. As I look at the cost to move into a…read moreunit today for the same size it is 21.00. We are all experiencing hard times right now.

Honestly the extra charges they are trying to force is not acceptable. I chose this place based on…read moreprice. Now they are saying everyone has to change their lock. But if you look at the contract it says nothing about that. And they will collect a fee for the lock. My brother and my parents have units and neither require insurance. This place does and they tried very hard to get me to sign up through them but it is cheaper online. Now I am out of the country and they are saying you have to have one type of lock. They also raised the price from 69 to 99 dollars after 8 months. If you accept that they are going to rip you off come here. Don't let the low fees trick you, they will just raise the price and then say they are sorry. It's a lie. 1 and a half years and they doubled the price. Just go somewhere else.

I've been at Iron Gate for almost a couple years now and there's never been a time I was unhappy…read more.. Jenny and Sarah, who I see most often, are always incredibly helpful and so sweet really there isn't an employee I've ever had less than wonderful interactions with. The location feels safe and secure as well as easy to access, which I greatly appreciate, and the price is really reasonable compared to other places I checked in with.. Thanks for being awesome y'all!

Constant price increases with no upgrade or reason for increase. Constant changing of staff, no…read moredirect contact of emergency situations are needed. People living in units. No bang for your buck here. Used to be amazing but they are changing going to bankrupt all their customers with price increases.

The staff is great; JJ was a big help, reminding me of the move-in special, and saved me a few…read moredollars. Also, so sweet and kind every time I am in the office. Went in there the other day with a friend who had rented there for several years until recently moving. She remembered his name and spoke highly of her and her continued help on multiple issues.

Here's photos of the truth about Columbia crossings. They don't replace light bulbs and they don't…read morekeep the Marina safe from debris.

I mean is a corporate company that makes you do all the work now via AI w/ uploading pics ect,…read morehowever the ladies working in the office are super helpful and amazing! Shout out Aryoona for helping this old lady brain with all the things I forgot in the office. Also this is the original Vancouver location and the sign is very vintagey and cute.

The customer service is dismal. Three people working there that we have encountered on our two…read moretrips to this location. We will drive further to avoid this place again. They are disinterested at best, but for the most part rude, unhelpful and seem generally annoyed that you are doing business with them. If zero stars was an option I would have picked that.

$1000/m is a joke for a place called a man cave. This isn't a hobby place, this is a commercial…read morebuilding. You're better off renting a storage unit with 24/7 access and a power outlet. It would be a fraction of the cost.

From the owner: We provide turnkey light industrial workshops for small business and folks working on projects,…read moreespecially car and bike projects. Each workshop comes with a big screen TV, high speed wi-fi, 150 channels HD cable, compressed air outlets for air tools and welder plugs. Price range $750-$1,600 per month including all utilities. Find the Mancaves via searching warehouses for rent, workshops for rent, industrial workshops, shops for rent, car repair, car workshops for rent, workshops and storage.

This place is great. It's a great step up from Washougal food center for reserving a moving truck…read more We loved the new office room - it's very open, spacious, clean and inviting. Our storage room was clean and conveniently located. The staff was super helpful all along the way with our reservations. Only complaint is how small the corridors are for driving.

Returned our Uhaul rental after moving…read more The directions to this place are off with the navigation, actually was taken to the parking lot across the street. This is a terrible track to get the truck to the actual office, it was very difficult driving the uhaul around the corners. The office is pretty dirty and there was a dead spider on the wall. ew.