Terrible experience. I regret bringing my cat here. I brought my cat to this clinic because she appeared to have injured or sprained her leg, and they were the only place that could see her immediately. Unfortunately, this was one of the worst veterinary experiences I have had. The exam room did not look or feel clean, which already made me uncomfortable. A veterinary clinic should maintain a clean and hygienic exam room, especially when sick or injured pets are being assessed. After I checked in, I was left waiting alone in the exam room with the door closed for over 8 minutes. During that time, I could hear the doctor chatting in the back area about personal matters, including high school friends. I was there because I was worried about my cat, so hearing casual personal conversation while waiting felt extremely unprofessional and disrespectful. When the doctor finally came in, the exam felt rushed and incomplete. In my opinion, the doctor spent most of the appointment typing instead of carefully examining my cat. I specifically mentioned that part of my cat's tooth was broken, and the doctor's response was basically that my cat would not allow her to examine it. That answer made no sense to me. I brought my cat to a vet for an examination, but when I pointed out a visible issue, I was essentially told it could not be examined because my cat "would not allow it." My cat is a mature, calm cat. She was not aggressive or out of control. If a vet cannot properly examine a calm cat after the owner points out a specific concern, I seriously question the quality and thoroughness of the visit. It felt like taking a car to a mechanic, pointing out a visible problem, and being told the car would not allow the mechanic to inspect it. For a bill of over $200, I expected basic cleanliness, professionalism, attention to detail, and a proper examination. I did not feel I received that. Instead, the visit felt rushed, dismissive, careless, and not worth the money. I left feeling that my cat was not properly cared for and that my concerns were not taken seriously. Based on this experience, I would not return and would not recommend this clinic to other pet owners. read more

We have used this vet for over 10 years they helped with both our girls when they both got cancer they were there for our 2 babies and for us. They helped us adopt 2 boxers and the girl had bad fear aggression Dr. Walton showed us how to help her with positive reinforcement that was 3 years ago now our girl is so happy so trusting. Thankyou Dr Walton and Dewdney Animal Hospital read more

Dewdney Animal Hospital - Veterinarians Near Me - Maple Ridge, British Columbia

I dealt with this veterinarian a number of times with my rescue where we utilized their services and took in animals that people had left with them. While I found the staff and the vet techs extremely professional and courteous, my experience with Dr Adrian Walton has been anything but. I recently left a one-star review on his Google business page and he proceeded to post said review and a post from my personal Facebook on his business page and joined in on the personal attacks and mob mentality social media bullying in the comments with his followers. He has done this to a number of people online and it is now very clear why his business is not AAHA accredited. There are a number of wonderful veterinarians in the lower mainland that do not attack people online, especially rescues and trainers trying to help dogs. read more

I have just moved to Maple Rodge recently with my Shih Tzu and took him to the vet as he ingested something off the street and was acting strange. Well, the vet took xrays and showed my 12 yr old dog's liver was in bad shape. The vet then put him on pills to assist the dog's liver. I am trying to have the pills renewed as they are running out. The vet says he has to see my dog again before he will renew the pills. My complaint is not about the vet but about his older receptionist and the horrible way she talked to me! I am 76 yrs old and new to the area. The day of the appointment I had to see the vet, it was raining and foggy and I could not find my way there. I returned home and called them and told the receptionist my issue and she was so extremely rude and condescending to me! I have no idea why she is in the job she is in and she could use some training in people skills which she is sorely lacking in. I am going to see the vet next week but I think I will be looking for another one who will treat people in a more respectful manner. How they are in business for so long with her attitude, I have no idea. read more

I would like to make a formal complaint against the above mentioned veterinarian, Dr Adrian Walton of Dewdney Animal Hospital in Maple Ridge. This is not a complaint regarding his animal care and handling but his professional conduct specifically online. Some time ago I was in a online Facebook dog group, as I am a local dog rescue and trainer, and I commented on a post about rehoming a dog. Dr Walton came in and started negating my opinion and continually attempted to argue on this dog's rehoming post. Because of that altercation and others, I submitted a review on Google, As I am a Google tour guide, in regards to his behavior online. Dr Walton then proceeded to post My Google review on his business Facebook page and engage in personal and professional attacks in the comments section egging on his followers. He then posted a screenshot from my personal Facebook page on his veterinary clinics Facebook business page, once again engaging in personal and professional attacks, belittling and false and slanderous information about my rescue and training business. I find this behavior appalling from someone claiming to be a professional and have never seen a business act this way. I'm not sure what your ethical guidelines are but I would hope that bullying individuals online is against your standards. I have provided screenshots of the first post of my Google review followed by my personal Facebook page post about his behavior. If you look in the comments of these posts (which are still up on his public clinic page) you can see his engagement in throwing gasoline on the fire and acting immaturely and inappropriately with his followers and fueling a mob mentality. As somebody that has been rescuing in the lower mainland for over a decade and a professional dog trainer, I find this sort of conduct very unbecoming and off putting to the general public and other people in the animal welfare community which in turn only harms more animals needs. Please let me know what can be done about his immature and unprofessional behavior. read more

My interaction with Dr Walton was quite unpleasant. The condescension to imply that I may have given my rescued kitten ringworm was beyond disrespectful. read more

Update. These vet is by far the worst I've ever dealt with. Avoid this place at all cost. Unprofessional and only in it for profit. These people here are the worst. I can't believe how rudely they treated me. They treated me like I'm stupid and hung up on me. Then when I called back the next lady I spoke to told me "I have no idea what I'm talking about" Again very rude. Steer clear of this place. They need to work on their customer service. And if their customer service is any clue as to how they do their jobs as vets then I would avoid them as well. read more

Dewdney Animal Hospital is the best. They truly care about their furry patients and take great care of our fur babies.

Excellent and professional veterinary surgery. Ignore most of the negative comments - they are nearly all about exactly the same visit. read more

We were a little worried about 15 year old male cat, Cleo. First he is diagnosed with hypothyroidism and then the following week, pancreatitis! Meds are working. Phew!!!! Thanks to Dr. Walton and the team at Dewdney Animal Hospital!!! read more

I've been bringing my ferrets to Dr Adrian Walton for over 5 years and after moving a half hour away I still drive out to bring my ferrets to see him. He is very knowledgeable and takes the time to explain and re explain things to me as I need. He's been so kind and goes the extra mile. It's clear how passionate he is about what he does. I appreciate his to the point attitude and how he lays out all the options and what he recommends. My ferrets are in good hands with him. read more

Not happy about the vets here. Have had quite bad experience. Dealing with pets can be very emotional and there is no compassion here. The vet Meg Crawford promised me I could always come and talk to her, but then when I needed to it was impossible. She never returns any communication, and the front desk said I would have to make an appointment to talk to her, and pay between $40-90. Not even with the dog! If you make a promise then try to keep it. My dog is chronically sick, with Addison's Disease and cannot live without medication. I needed a 2 minute conversation about her RX, and this has turned into a nightmare. Now I have no meds and my dog will die without it. These guys sent the RCMP to my house because I slammed their door. Crazy. Well what goes around comes around. I am retired and on a pension, and can't afford the very expensive tests again at a new vet. read more

Dr. Walton and his team are well worth the drive from Vancouver to Maple Ridge. Dewdney Animal hospital will not recommend services that are not necessary as many other clinics do to pet owners. Dr Walton is a key part of Without Borders Boxer Rescue, providing medical care to injured boxers that come from California. He is donates his time for the local SPCA. As I was picking up my dog yesterday, I overheard him offer to provide care for come chihahaus that had been removed from a hoarding situation. Dewdney Animal Hospital is amazing thanks to its care and staff! read more

Dr Meaghan Crawford, at Dewdney Animal Hospital, is one of the best vets I have ever had. She is always willing to talk you through options, takes the time to listen, and is so great with my dog, that he actually enjoys going to the vets. It is because of Dr Crawford, helping me to find pain control for my dog, that my pet now has a great life, despite the fact that he has cancer and arthritis. Dr Crawford always responds quickly to emails and phone calls. A year ago, I thought our dog was close to being euthanised - Dr Crawford went above and beyond to find a way to help my dog. She's a brilliant Veterinarian! read more

My thanks to Dr. Walton and his team (shout to Emma; kind, conscientious and concerned) for the amazing job they did bringing my Tika back from the brink of death. She had a very serious GI tract infection. Her white blood cell count was so high, it was off the scale that the blood test equipment could register. Dr. Walton was available, meeting me on Sunday, taking cell calls, texts, etc. With his guidance, my little Tika is home and recovering well. I'm very grateful for the professionalism and commitment of Dr. Walton and the team. Thank you! read more

This review is based on Dr Adrian Walton Alright so my boyfriend and I heard of this place from a friend of ours, at the time this was the only place we knew of who took care of snakes. Our ball python was having a hard time breathing because of mucus that was accumulating in her mouth and nose so we brought her here concerned that she had a respiratory infection. The first time we came here the vet told us that there was nothing wrong with her that he could see and that he just needed to flush out her breathing system with water and he gave us a months worth of Baytril. Altogether the examination, flushing and antibiotics cost over $80 which seemed like an okay price at the time. So for about a month we gave her the antibiotics with no sign of improvement and during that month my boyfriend kept looking up more on her condition and found that to fully know if a snake has a respiratory infection we would have to have a culture test done which was not even asked or mentioned in the first vet visit. Because of the lack of improvement in her condition and because we knew Baytril only works on bacteria infections and there are multiple types of respiratory infections my boyfriend called and asked for culture test from the vet we'd visited here and the vet said that he'd only charge for the culture test and not the examination. When my boyfriend took our snake back to the vet he said he thinks all she has is a piece of shed stuck in her nose but he'll give us the test anyway. Once the culture test was done and my boyfriend went to the front counter to pay, the culture test and examination was put on the bill. When my boyfriend said that the vet told him he would only be charged for the culture test the vet told him it was because he thought the culture test cost much more so charged him for both which cost about $120 altogether. A few days later the vet called and said that the culture test came up negative and that he thinks it was just a piece of stuck shed. With still no improvement on her health four months later thinking she would be better my boyfriend took her to another vet who explained that since she was on Baytril it cancelled out all the bacteria which gave an inaccurate culture test so my boyfriend asked for another test, we are currently waiting for the results and are looking into other possibilities on her bad health. Based on the actions of Dr Adrian Walton we will not be returning to this animal hospital any further and have found other means of exotic animal care. read more

Finding a vet that is trustworthy, knowledgable and compassionate is the ultimate trifecta. Dr. Walton encompasses all of these things and more. I drive in from downtown Vancouver to bring my pets here and it's worth every minute of the commute. I can't recommend this animal hospital enough. For emergencies or regular check up's, bring your pets here to ensure they're treated properly! read more

My dog was diagnosed with Congestive Heart Failure last July 2014. Dr Hunter and staff have been excellent looking after my dog's care and have been very accommodating. Its been well worth it when I see my 130lb dog looking out the living room window for my arrival home from work. read more

Fantastic office and Dr. Walton is amazing. He really goes above and beyond!

I am very disappointed in this clinic. I would not go back. Don't appreciate when people suggest things for my pet and they are completely not necessary. The welfare of the animal has been overlooked for financial gain. Shame on you ! read more

Absolutely amazing veterinarians and staff! I could not recommend them more. They are courteous and helpful, sensitive and honest. They do the best for animals and are reasonable in price. They also do a lot to help the local community and animals, both pets and wild. If you want vets that know their stuff, make the drive, its worth it. read more