Note: this was in May 2023. I just now realized my draft didn't get published!…read more I needed a new back gate, and a new post for my side gate. I contacted Larry through Yelp, and he was very responsive. He came out a few hours later to give.me.an estimate. The price was fair and he seemed reliable, so I hired him to do the work in 3 or 4 days. Due to weather and scheduling other projects, he actually came out just 2 days later. It was fantastic to drive up to my house and see a brand-new gate. Larry and his assistant were finishing up with the post. They had to remove a patch of concrete, then pour new concrete. The new post is very sturdy. Both of them were polite and friendly. Larry said he prefers cash or cashier's checks for payment. Based on this job, I highly recommend Heartland.

Great guys. Great work. Great price…read more Prompt reply for estimate via the app. Came out the same day to give me the quote. Beat other quotes by over half. A small hiccup with communication but made it right. Fast and timely work. Veteran friendly. If I need any similar work done again, I'll be reaching out directly.

Excellent job. I appreciated how someone came to our house to make sure what we wanted was do-able…read moreand made sense. This was confirmed again on the day of the actual job. Couldn't be happier!

I do not like having to give negative reviews and this I believe is my first. I pondered over this…read morefor quite a while not wanting to do so before feeling that not giving our experience would be a disservice to others. We had the unfortunate experience of retaining NorthIndy for a railing project. Initially, I stopped by their store early afternoon to look at some of the product. No one was in, and I waited around the open store for probably 10-15 minutes when someone drove up. He said he was the owner. Very nice initial meeting then the wheels fell off. A lack of communication, many missed installment appts for a 2-man crew who showed up knowing this was second floor and didn't have a ladder. Fortunately, I the homeowner did have one that worked. The installers said they couldn't install part of the railing, so the GC had to install them. We were told there was a mix-up on the order and the wrong railing was ordered. I imagine communication with the GC and NorthIndy was part of the problem. The GC stepped up and installed part of the railing as the NorthIndy crew said they couldn't. Finally, I gave up and just wanted them done and gone. Both the GC and I had to call many, many times to get a call back and answer. I took off work waiting for them on at least 3 occasions only to have to call them and ask where are you? There are plenty of other sources for Westbury products and I'd look for anyone but NorthIndy. I expect a less than responsive reply, without taking any responsibility for their seriously lacking customer service.

We tapped on Yelp's Request a Quote tool and happily received a speedy response from Shea and TMCJ…read moreFence Company. It often seems that communication and getting a response is one of the toughest hurdles to cross with completing home projects. Luckily, they were on it with the RAQ feature on Yelp. The project: rebuilding a 75' privacy fence along the one side of our property to match the other two sides. We were happy with the quote and timeline and moved forward on the project. The one thing that I think would have kicked this experience up a notch would be proactive communication updates on the project each day - even if it were a simple text of where things stand. Based on original conversations, it appeared that knocking out the project in two days would be possible (we and our neighbors both have big dogs to keep separated).unfortunately, the project ended up being more of a five day endeavor due to an error by the builders (the Pretty side of the fence was built facing the wrong direction but they quickly corrected it after we addressed it). Overall, the end result was a beautiful fence despite a few bumps along the road.

I couldn't get any other company to even return a call for a quote. Had their company come out to…read morequote and I liked his saying "under promise and over deliver". Expectations were set realistically. They came out on a Monday to begin the project. We have a chihuahua and Tyler made sure our fence was "chihuahua-proof". They were super friendly during install and we really love how the fence looks. They removed quite a bit of brush and debris around our old fence. I would absolutely use them again and highly recommend. We added a double wide gate as well and really like that so much better!

Mark was very communicative throughout the process. He provided a fast turnaround and great work at…read morea fair price. Highly recommend!

We had a privacy fence put up, and Mark was quick to come give us a quote and very professional. We…read morewent with the company and have no complaints. Great communication and the fence looks great! Thank you!

Andres and Victor were phenomenal! They not only did a great job on our fence, they saw me and a…read morefriend working on a project in the driveway and offered their help when they saw we were struggling. Sooo sweet of them to go out of their way and we were able to save a lot of time from having their assistance and tools for a bit. Service was great throughout the entire process. We are thrilled with the fence!

Only great things to say about Bluebird Fence company! Many of my neighbors have utilized their…read moreservices in our neighborhood after we had ours done. Their quote was by far the best we received from other local companies. We did an aluminum black fence with an extra large gate. They were very quick with completing it that day and customer service was smooth. They handled the logistics well and would highly recommend for any of your fencing needs.

In a time of people constantly trying to hire contractors for house renovations instead of spending…read morethat money on vacations many are hard to get a hold of. Jackson was very communicative and we scheduled a quote quickly for our small fence. Because of Covid, lumber is hard to come by, but in just a few short weeks he was able to secure the lumber for our project and get us on the schedule. Fair pricing based on the market price. It took about a week to put up our fence, apps 135 feet of 6 foot privacy fence with 3 gates. A few hiccups along the way but we had constant communication and everything was done correctly. 10/10 would hire again for my next project!

Honest and integrity defines this fence and railing company …read more Mr Brandon is a pro and makes sure you are a completely satisfied customer . No job too big or too small . If there is a hiccup or issue with the project , they will find a way and make sure the project is completed to your satisfaction . This is by far the best fence and railing company in INDY . It was a pleasure working with Mr Brandon .

We have had nothing but regrets choosing this company. It took 1 week longer than expected for…read moreinstallation and the work was poor. Installation was not professional. The builders spent a lot of time shirtless and smoking cigarettes in my backyard. They had to to come back out to our property 3 times within the first two weeks because of issues. Issue #1: They forgot to concrete in 3 posts. Issue#2: They damaged a panel when they were installing it, they noticed this and then proceeded to turn the panel the other direction facing my neighbors house so that we wouldn't notice. My neighbor witnessed them do this. Issue#3 The gate latch ripped completely off of the gate week 1. Issue#4 The gate installed at the back of our yard was not installed properly and would only open about 6 inches. Our fence is now almost 3 years old. The vinyl fencing has many cracks. The company claims that this is normal and to be expected.

You can stop searching - this is the right company to choose to build your fence! And trust me, I…read moredid my research. These Draper guys are probably the best crew in all of Indiana. They are professional, have great communication, reviewed progress with me at every major milestone during installation, and built me a darned great cedar board-on-board dog-ear picket fence. The process was not without some minor bumps - I asked them to move and re-set some posts that wasn't perfectly parallel on one side of the yard (they fixed it, right then and there), and there were also some pickets where the wood started to split a couple weeks later (the foreman came out quickly and replaced all of the bad boards himself, personally). And the end-result is just amazing - all of my neighbors, and even people I don't even know, have complimented the build quality. Unquestioningly, I am absolutely impressed by the fence - it is sturdy and high quality, and is everything that I was hoping for. But what impressed me the most was the people. That 4.9 score with over 300 reviews? It almost seems unbelievable, but I can promise you that it is absolutely 100% earned and accurate. They deserve your business. They'll do it right, and they'll treat you well. Hire them. (and, thank you Britt!)

They were prompt, and got the fence installed quickly. They were a good price and everyone was very…read morekind and easy to work with. I am so happy with the quality of the work and my new fence looks amazing!

Jordan is amazing!! I went online to find help for my husband in building our Trex deck, approx 900…read moresquare ft. Jordan showed up 10 min early and got into a project that was prob more than what he anticipated. He never stopped. His work ethic is outstanding! He helped saved us on what could have been some costly mistakes. He exceeded all our expectations and we have an amazing deck that will last for decades. Jordan was an answer to our prayers. We were sad to see him go. We valued him so much we paid him a lot more than what he asked, because he deserved it. We are already looking at hiring him back to help with our fencing. We had 3 bids prior to this and were so glad to connect with Jordan. This guy is going to be busy bc it is difficult to find excellent service at a fair value. If you have a decking or fencing project, no need to look elsewhere. He's the best!

Have used Koontz on 2 projects. One was a gate replacement and the other they stained our deck. Let…read moreme tell you, these guys are great! If there were 6 stars they would get it!

K and M just finished our 6' Privacy Fence this past week. Huge job that they knocked out for us…read morein 4 days, with realistic and competitive pricing. Adam and his crew were professional, courteous, and the fence looks beautiful! Highly recommend!!!

I emailed, they responded. Scott B came over and did an estimate. He was running early so he texted…read moreme to let me know. He was kind and professional. They sent me a cost estimate, I approved it, Scott arrived exactly when he said he would and he even sent me a text to let me know he was on his way. He repaired the fence and he was done. Boom! That right there is how to run a business. They responded. They were properly priced. They were on time. They were courteous and professional. A rare experience these days. I could not have been happier.