If you go down towards the South portion of my body, you'll come across the Mountain Area, but…read morethat's a Regional description that you might want to find out for yourself someday. Sadly almost nobody was using the MARTA, which is not in Atlanta and it's not a Brazilian soccer player, although it is both of those things, however it is actually the third largest agency for transport in San Bernardino County, helping people get up and down the mountains and in and out of the little valleys and canyons. This is a useful service then. Basically serving all of Big Bear Valley. Unfortunately the entire service has been suspended until further notice because basically nobody was riding it due to the pandemic and lack of tourism.

The Crestline branch is extremely. disorganized. Despite being scheduled for a drop off and pick…read moreup at the hospital , The dial a ride left my wife stranded on several occasions. If you try to call the office/dispatch during business hours , you can't leave a message or get a hold of anybody. That means if your left stranded by the bus drivers, your stuck.

On Friday, (7/2/21), while exiting my car on Main Street in Hesperia, my wallet fell unbeknownst to…read moreme from my pocket. I had just gone to the bank, and I held out little hope of ever seeing it again. Boy was I wrong, it seems that Ramon from VVTA found my wallet and turned it into his supervisor, John. John then went out of his way and drove to my house to personally deliver it to me fully intact. I was amazed and extremely grateful. I commend both of them for their honesty, time, and effort. I had accepted the loss of the money, but i was dreading the prospect of replacing my license, passport card, and all the other cards. Again, I want to extend my heartfelt gratitude to these two outstanding citizens. These turned on otherwise horrible into one which worked out just perfectly. Thanks Again!

I have been trying to get my mega pass renewed for the next month, the problem is the receptionist…read moreI call into thinks its a great idea to write down my information including my credit card information which is very unsafe Under PCI DSS and FTC my credit card information is supposed to be kept safe not written on a sheet of paper.

Excellent services. They are responsible and loving. I would recommend this company to all that…read moreneed loving caregivers for their most important loved ones

It is a great company to work for. Terry is very compassionate about her clients and demands we go…read moreabove and beyond.

1st - the drivers overall have been good 2nd- Ive been at…read moretwo stops where the bus just passed me up and didnt stop 3rd - they dont follow the time schedules... either they come to early & dont wait & just leave OR they are 20+ min late (YES thats happened and I ended up walking my whole 5mile distance) 4th - the fact that they run every 60min on avg means if I have an appt and miss the bus, I'm going to be late which happened yesterday for an important medical appt after I jogged to reach the bus stop because they were 6min early and didnt wait/ or stop for me so I had to wait for 1hr before the next bus came. so far very disappointed with Omnitrans experience but due to my car situation, this is my only option unfortunately. Uber has gotten too expensive... DO BETTER!!!!!!!!!!!!!

Horrible experience with Omnitrans. Hit my car with one of…read morethe loose tires and refuse to pay for the damage to my car. Will be reporting them to government agencies who regulate bus companies.

I was able to book a pickup shuttle from PSP with just two hours notice. Mike, the driver, was…read morewaiting for me before my flight even landed! He was a pleasant conversationalist and a very safe driver. Mike then picked up my travel companion when she arrived a few hours later. She too was notified that he was waiting patiently before her flight had landed and waited while they waited to deplane. We were so grateful to see Mike again on Friday when we traveled back to PSP to fly home. The booking process, payments and service were top tier!

Booked an airport transfer for my mother (70) and it was such a seamless process. Communication was…read moreamazing. My mom's flight was delayed and I received a text letting me know the driver was aware of the situation and would be waiting for her. Raj was very friendly and my mom said he was quite pleasant, even after midnight! I then booked my mom's return transfer to PSP and again, booking was so easy. Mike was early for her pick-up and everything went smoothly. I HIGHLY recommend this company for your shuttle service needs. Great communication, reasonable pricing, and friendly staff.

It's nice that you can use public transit to go to Oceanside. Been on the train twice to the…read morebeaches. For $5 this isn't a bad price and you don't have to drive. You get to see the beautiful views on the way there. Perfect way to get to Oceanside. We took a nap on the way home. You should try it some time if you never tried the Metrolink.

If your phone dies then you are screwed especially if there's no charging your phone. So carry a…read morecharger/battery. Just plan on waiting if you have inclement weather. This review is reflection on Grey Hound stop. Secondly on the staff of the building. A storm came in and delays happened the first 2 hours I was mesmerized. Gorgeous landmark to relax a bit and nice big clean restrooms. Easy getting in and out especially if you are on wheels . In short if your phone dies you will need an ID or CA ID of course all states accept or will not board. if you do not have your ID and your phone is not you will not board. After 5 hours of waiting this where it got suspenseful my phone was dying. Make notes the entire train station including restrooms. DOES NOT HAVE ANY FORM OF CHARGING YOUR PHONE. THEN NO ONE GIVES A DAMN. As in no customer service. I can write about the tone I got for asking for help to charge my phone? I asked for help with two men denying me to charge my phone. Deep sigh because that's sad. How we collectively are disconnected as human empathy goes. So write notes specially if this going tobe a pit stop. Bring your extra chargers as to keep your or be able to your phone. The snack shop or not one vender or coffee or no Cafe. The some few snacks but not really much. This could of gotten really bad for me when the second Grey never made it. But I got lucky I had some $$ to get out on lyft. But make notes if you have no id you can not board with your QR code on your phone. Just do yourself a favor have it ready to be scanned. Or print it out. Or all the above. To best CYA (cover your Ass) As of October 2024 you are required especially in person to show id to purchase tickets. Not so on your phone application or kiosk. So its smoother if you buy and have everything on your phone app. But in case phone dies then you have a print out. Then you will need an ID even if they look you up. Im not sure if I will come back to visit the museum next door. Perhaps one day but in short its not designed or set up for customer service. Its just a ride and thats it. Additionally the building its self is absolutely gorgeous. How ever its really stripped and its not cosie or not loved. Im not sure how to point the finger of what i found wrong or missing. Like a thing of the passed? As the entire conceptof a trainstation? Some of its views are mesmerizing. You can view others pictures i do not need to say more. The pictures are captivating. Perhaps what im trying to say just be ready or have a backup plan if you have delays. The day I traveled waa yesterday in a Monday and poured like cats and dogs. Ps i brought my lunch and my soda pop. So plan on bringing snacks. Most importantly plan making sure your phone will not die and you have no ID. Or make sure u do come with ID. Just safe travels. To those that care and work for this establishment or institution. Why no customer service? Is the system that broken? That I'm told "Those are the Rules" of "no charging or letting you help with the electricity, of a charging of one phone? Just saying you are not having a nice attitude. What ever happened for customer service? Another lastly side bird note if you walk around nowhere you will find an out let to charge. Maybe bring a laptop or extra battery to keep you afloat while you are stuck in a delay. But clearly every single outlet was removed or sealed shut. Lots of lights everywhere security is present at all times on high alert. Yeah yeah but they are rude and fast to use harsh tones and firm. No smiles just look at you like your stupid. Parking lot has a lot of lights and grey hound buses come in stop near the bridge. Ok I think I made my point but do not expect much guidance either my best advice. Check out YouTube does and don't. In conclusion this stop does not offer any to non customer service. Shameful because I saw many confused people. Then to my dismay I received an email at 3:30 something AM?? That my last bus was pushed till 5:45 AM.? So imagine that your phone dies and how will you access to your email? So I wrote this long winded review really more to bring awareness and in hope to safe someone alot of grief. I made it ok but I learned some lessons stopping at this old unloved train station. To be continued. Be safe.

Rode the trolley during a weekend evening. It's free to ride the trolley and it comes every 15 to…read more25 minutes. Took the Red Line. According to the conductor a whole loop would take you approximately 40 to 45 minutes. Trolley was packed, but everyone was able to board every time. The trolley was well ventilated as there's no windows. Liked that the trolleys are ADA accessible with bike racks available. Too bad they don't allow pets onboard.

Excellent way to explore San Clemente! When we stayed here, we used the trolley for shopping and…read moresightseeing. The Red line was the only one operating during our "off season" visit and it was Friday - Sunday only, but FREE and just a simple ride once around will get you quickly acclimated to this great town. Since we were near the Metrolink station and pier, the short walk to the "main hub" of shopping was a bit of a climb, so it was much easier to wait and let the trolley do the work. lol

Very comfortable riding, attentive freindly professional driver.read more

This shuttle service is unfortunately one of the worst customer service experiences that I have…read moreever had. The getting to LAX was fine and when she dropped me off, I said, "see you on Thursday at 11". Margo Stanley, the owner, said it was supposed to be 8. I didn't think too much about it until t was the day before my return. I texted and gave my flight information about my flight and my arrival was 11:30 am. She didn't respond that until 3:47 am which I wouldn't receive until I awoke. So I read the message stating that I had said 8:51 AM when I confirmed, which is true. Ms. Stanley simply stated that she had other appointments scheduled around my original pick up time and she couldn't wait two and half hours for me. No let me ask my other pick up if they want to go eat so we can kill some time. I would've even paid for it. Or even worse, it was a drop off and Ms. Stanley alone wouldn't wait. Overall, just not a person that should be in customer service. She didn't care one iota that I would be stuck there. Ultimately, this means if your plane is delayed for any reason, Margo Stanley, will not be inconvenienced to wait for you. If you want to put that much faith not only in the airline to get you there in time you must pray that Ms. Stanleys other schedules remain intact.Here are the texts which is where our state of humanity is.

Never heard back from them. I was stranded on hwy 330 with a flat tire on my bike. Luckily a driver…read moreheading back to Big Bear gave me a lift. This cab company SUCKS!!

Train staff to be polite horrible reaction to my request! They are on Google as BB taxi but she…read moresays they don't come up here?!