The team at city concierge has helped us with mammoth lodging and services multiple years. Awesome…read moresupport and lots of extras and discounts available. Will use them again.

4+ My recent visit in early 2/2026 was the first time I've been to area in over a decade and this…read morewas my second snowboarding excursion in the last decade as well...so I was a bit rusty. I spent my morning over at Snow Summit to get runs in and shake off the cobwebs. I had a free day during the week and drove up in the morning by myself. The cast that I purchased you access to both this part and Snow Summit so I had to at least get a few runs in here after lunch. There was free parking that was easy to find and gear up at. Like the other park, I feel like some of the trails and lifts were shunt down for the day. No biggie. It was not crowded at all. I don't have any scientific basis for this, but it feels like this park has a few more obstacles or is more friendly to some of the more seasoned folks that come through. Overall, my experience was pleasant. Even though I didn't spend a lot of time here since my body started getting tired. A fun park that isn't too far for people in the LA or SoCal area. Definitely a good experience when the park isn't crowded.

When you're heading up to Big Bear during the week where it has a lot of snow you know your in for…read moremadness. My son wanted to go tubing, which I was not opposed to so you book online the night before and lock your spot in. It's about $56 per person to tube which is a little steep but then again we're in the mountains so you pay for everything. Parking for the hill, getting to the hill, navigating the chaos on the hill. All the above is a mission on its own. Be prepared to wait, to walk, and to deal with the craziness. The employees they are cool, just overworked and I feel like there needs to be more than to navigate through the BS. Fun little place to go tubing and the run is pretty cool. Just be prepared to pay and struggle with the parking situation. Hire more people guys probably help you guys out tremendously.

We did the "Dark Legends of Big Bear Hike" with Shauna and Howie during October. Wow was a fun…read moreexperience. The hike was at night and we were able to see the beautiful night sky, tall pine tree outlines in sky and a view of the lake. My husband and I had a blast listening to spooky big bear stories. You will be in for some fun surprises!!!! Shauna does day hikes for groups or private. We are going to book a day hike since we want to explore more of Big Bear after our fun experience!

Shauna is truly an expert guide. She makes sure her guests are prepared for the hike. She's…read moreincredibly informative about everything from plants to historical people, how the trail got to be there, where to find historic buildings, all about the lake, the local trails programs, even where to eat. Her enthusiasm is boundless. You can tell she loves what she does. She's also a Wilderness First Responder, CPR certified, and a member of the local search and rescue team. She carrys a full pack just in case anything happens while you're out there!

5 Kern's Cabin (Kabin on confirmation): The showers did not work correctly, the fixtures are…read morebroken and the water was scolding hot or freezing cold, not to mention plumbed the wrong way so hot is really cold and cold is really hot. This is super dangerous and luckily my youngest daughter did not get burned. There is no reason to allow your water heater to pump out scolding hot water, that is a simple adjustment. Fan in the bathroom is broken upstairs so to get air flow from a shower, you need to open the window which is in direct view of the neighbors living space. How the cleaning service does not notice this is confusing. The towels in the bathrooms are literally rags, all mixed matched, some with holes and super thin. Just a bit odd when you need 4 towels to dry off. The kitchen did not have a decent quality or array of items needed. The dishwasher had a rubber band holding the utensil tray on. The fireplace/living room was why we choose this location so that was as expected. The lingering Christmas decorations were a bit odd but with the overall quality of the property, it makes me think the property is just not either rented often or maintained. And last but not least, while we stayed for 2 nights, keep in mind we were out and about all day, a critter chewed all the wiring in our engine. It definitely was at this cabin since our engine light went on when we were departing on our last day. We assumed it was a faulty sensor since my car is new but as it turns out, $1,067 later, something ate through our engine while it was parked at the unit. And, that $1,067 may not fix it. If it doesn't work, the dealership told me they would need to replace this entire section. I did not bother to ask how much that was going to be. There are signs all over reminding you to not feed critters and you can not use their city issued trash receptacles. They want you to take the trash with you to this local dump which for this cabin, was in a convenient location. Not a big deal they want you to take the trash, but I am assuming the critter issue is a much bigger problem. We also opted to have the trip insurance just in case of weather. Although they cover a wide array of random things, the one thing they have listed as being not covered is.......VERMIN. I notified the management and they responded with a we will look into it. Does anyone else notice there are only 5 star reviews on their Big Bear Cabin website? Good thing we have other options on google & yelp to make a review!

I would never stay with this company again. I rented through Air Bnb. First off, the only reason i…read moreleave this review is to warn fellow renters. Take pictures of the cabin when you arrive and when you leave. The condition of the cabin was OK and i had no major issues during my stay. My problems started two days after i got home. I received a request from the booking agent for $500! The message read: 'Thank you for taking care of the deck repair. Michelle' I responded immediately asking what had happened and that i was unaware of any issues while renting. I feel like this type of communication was rude and absolutely presumptuous that i caused the damage. You see, i went to Big Bear when everything was covered in snow. It had been covered for the last weeks from a previous snowfall, and the snow had not melted yet. When i arrived at my cabin, it was completely covered - including the deck. We were not able to use the deck for this reason. Obviously the rental company did not shovel the snow in between renters. There was no further response from her and she escalated the issue to the AirBnb team. There was no dialogue or attempt to speak with me regarding this, which I believe would have deescalated the situation because i attached a picture clearly showing that the deck was covered in snow/ice. It did not snow while we were there - this was obviously from previous snowfall. The damage pictures she sent looked like a burn marks on the deck. Those burn mark pictures were soaked in snow melt and ice. Obviously this could not have been done by me i my picture shows the deck covered in snow. Till today, after escalating the issue the rental company has not followed up with myself or AirBnb. It is unprofessional and unnecessary to work with your customers this way. This company turned my great vacation into anxiety when i came home. I would never rent with them again. Be professional, do you diligence and don't accuse your renters of damage because you don't adequately check your properties in between rentals. -Renee

I really enjoyed this tour! Mario was very knowledgeable about the town and valleys nearby. His…read morego-pro took AMAZING pictures of us throughout the entire trip and he even offered to take a few for us once we biked to the lake. The tour was really tailored to our fitness level. Mario cut out a few of the hills once he noticed we weren't really use to the mountain elevation. Once we finished he gave us great recommendations for places to eat and other things to do around town. Overall 10/10! This was definitely an experience that I'll do again.

We took a two hour tour and it went by like a flash. Our guide, Mario, had such an incredible…read morewealth of knowledge about the area and we saw parts of Big Bear we would have never thought to look! We recommend this tour to everyone!

Great place to go for a short trip. This can be a one day trip. You can go early and come back…read moreearly.

We stayed at the Big Bear Ski Chalet for my 35th birthday and loved it! Shortest walking distance…read morewe have experienced in Big Bear in the last 4 years I have planned this trip. The place was beautiful and I highly recommend this house for any group/family. It has a huge common area and loft for everyone to relax and a superb hot tub to help out your muscles after a long day on the mountain. The Cons: - Can't get the address until you are up in the mountains. I can only guess that this is the way Gary has always done things and he isn't comfortable with updating the process. He likes for you to call him along your drive up so that he can meet you, then personally take you to the cabin. It's easy enough, but made it where I had to communicate with the rest of my group after we got up there. Good thing we all ended up get cell service (something that has been a problem before). - Beds aren't that comfortable, but better than a lot of other places we had previously rented. - Ants, make sure that you keep your food in the fridge or zip lock bags. One thing to consider is that you have to pay the deposit upon arrival. They did return the fee to me just after the 2 weeks they promised, but it could be a problem if someone doesn't have a traditional credit card. This is the first time I have had to pay it up front. Otherwise, the house was awesome and Gary was very easy to work with. They even gave us a break on the linen rental and weeknight stay!

Review for CMVR's The Getaway Property:…read more For my 30th birthday party I had hoped to go camping deep in the National Forest. However, convincing a group of my (less outdoors-oriented) friends to chip in and commit to living in a tent for three days was a hefty proposition. So I found the middle ground and decided to rent a large cabin in Big Bear on the mountain. The Getaway was spectacular! When we arrived Gary (the owner) met me to give us a tour of the property and explain all the amenities. First things first- Gary had made sure the hot-tub was serviced and in top shape the day we arrived. That means all the chemicals had been changed, the jets had been checked, and the heating elements were fully functional. I mention this first for two reasons: 1) I've been relayed multiple stories of friends renting cabins and being promised hot tubs, only to arrive to a non-functional spa; and 2) The hot tub was the hit of the party! It can accommodate 4 full-size adults at a time and is covered from direct sunlight and rain. I bring up the rain because my group had the luck to arrive on a weekend of rain and thunderstorms (good thing we weren't deep in the National Forest!). However, the rain didn't spoil our trip in the slightest. We were able to do two days of rain hikes (with ponchos) that were a nice change-up from the usual Southern California climate (you really can't complain about the rain when it only happens two weeks a year). The rain kept us cool and hydrated, and the fresh, wet air through the trees was a refreshing break from the smells cooking on asphalt back in LA. We were a group of 10 and we were never wanting for amenities during our trip. Because of the rain we decided to spend our nights inside, though we cooked each meal on the unit's propane grill. The propane tank was filled and ready-to-go when we arrived, and the grill itself had enough space to cook for all ten people at once, plus room for extras. The game room was also a big hit. There was a bumper pool table and most importantly: foosball. Now I've never been a huge foosball guy (it's an expensive game to play in bars, always trading in your dollars for quarters) but I immediately became a huge fan of the game after being able to play on our own table. We did tournaments and teams and a round-robin with seeding... It was an unexpectedly amazing addition to the cabin's amenities. I guarantee that half the men of the party were in that room 40% of our stay. As per lodging, there were three really large, really well-decorated bedrooms on the bottom floor that I delegated to couples. Every couple was very happy with their sleeping arrangements. On the top floor is a master bedroom with an adjacent 1/2 bedroom with bunk beds. I gave the top floor to the single gentlemen of the group and they were all very happy with their quarters and the proximity to the game room. All-in-all we had a wonderful time at The Getaway, weather included. We would have like to spend more time at the lake (5 minutes away by car) but because of the thunder and lightning we didn't want to risk it. However, the Vons (also 5 minutes away) was there to provide everything we needed for the weekend, from food to grill to supplies for the hike to paper towels and condiments. We spent our weekend hiking during the days, relaxing in the hot tub and game rooms in the afternoon, and grilling and playing cards in the evening. There was ample room for everyone to sit and eat together (we wished we could have put the outdoor balcony bar to more use!) and no one felt excluded from the festivities due to space. I would highly recommend a stay at the Getaway! Everyone in my group left feeling happy and fulfilled, and for the price it just can't be beat! The summer-time 3-night deal (we stayed three nights at the same cost or less than the cost of most cabins for two nights!) is out of this world. Thanks again, Gary and Karen, for sharing your home!

Super laid back small airport with a little snack bar. Right now you can get a beer and hotdog for…read more$14.95. I didn't get it but lots of snacks and drinks to lee you comfortable while you wait. Literally no traffic and it's very clean. It may be a little to get through security but not bad. The staff is friendly and only three gates so you have space between you and others. Very cool option!

San Bernardino International Airport is one of the easiest airport experiences I have ever had, and…read moreI honestly wish there were more flights out of here. From parking just steps from the terminal to cruising through TSA, everything was fast and stress free. I went from putting my car in park to sitting at the gate in under five minutes, which felt almost suspiciously efficient. The waiting area is spacious with plenty of seating, so even hanging out before boarding was comfortable. Right now the limited flight options are the only downside, but if more routes are added someday, this airport would be hard to beat for convenience.