Setting up the appointment was easy. They arrived exactly on time and got straight to work, very…read moreprofessional. My wife's car came out looking shiny and practically new both inside and out. I highly recommend Protail Auto Detailing for anyone who wants a comprehensive cleaning of their vehicle.

I had my father's car detailed for Father's day by Protail detailing. I personally have had my car…read moredetailed. I'd like to note that my car was purchased extraordinarily dirty, including stains from drinks, markers, dirt, grime, and grease. I had my car detailed (via Groupon) by World's Best Detailing who did an AMAZING job. The groupon was no longer available so I decided to go with Protail detailing. They did absolutely nothing, they did not clean the trunk or vacuum the car properly and were unable to shampoo/clean the carpets. I contacted Protail and the individual I spoke to apologized and said it was because they didn't have the right equipment to uphold the cleaning they advertised. As well, he told me it was because they are used​ to detailing cars that are already very clean and high end. This was honestly a slap in the face because although my Father's car is old (2001 Honda Pilot) the car was not dirty to begin with. He cleans his car on a regular basis and I bought him the detailing because it was fathers day, not because his car really needed a $180 cleaning. I could have done a better job myself. Please save your money. UPDATE: After this review the company contacted me and offered to redo the detailing on the car. They were very professional and kind. The detailing is scheduled and I will update this review once it's completed. My initial​ review was 2 stars but I am changing it to 3 to reflect the customer service.

The staff at Newport Collision are nothing less than phenomenal! Definitely five stars! They go…read moreabove and beyond! The auto bodywork is perfect at a reasonable price! Steve is very knowledgeable and makes things easy to understand! I don't review things often, but this business deserves your business!!

Just got my car back from getting hail damage fixed, looks perfect and they handled all the…read moreinsurance bother, made it easy for me. Newport Collision has done several other repairs for my family. I couldn't be happier with their work. Collision work, fixing hail dents, bumper and fender repair, all made my cars look great. Their front office is small and clean, their staff is very pleasant and organized. And when I drive home from their shop, my cars look and drive like new. Very impressive! They're more convenient and at least as good as the big chain shops. This local shop gets the repair done faster and better. I don't see any reason to go elsewhere.

Review (On the Spot Detailing)…read more I've been a loyal customer here for years, coming almost weekly, and after this experience, I will never return. I purchased a gift certificate for an interior detail and tried to upgrade to a full detail by paying the difference. Instead, I was told I couldn't because the gift card was "discounted," and I would only get what I paid -- even though the certificate clearly states a value of $189. Completely misleading and honestly feels like a scam. When I tried to question it, the cashier told me to "shut up" while she called the manager. Completely unacceptable. Then the manager/owner came over and matched that same energy -- sarcastic, dismissive, and more interested in arguing than actually helping or resolving anything. And on top of all of that, the detailing job itself was subpar. My carpet is still visibly dirty, and most of it looks like it wasn't even touched -- likely just covered by a mat instead of actually being cleaned. After years of supporting this business consistently, this is how I was treated. Disrespectful staff, poor-quality work, and zero accountability. They didn't just lose a customer -- they lost someone who supported them weekly for years.

We went here to get my Mom's car detailed prior to selling it…read more They did a great job with the paint correction and where scratches were able to be buffed out they removed them. Having painted cars, I knew some were too deep to be fixed without paint repair. The interior upholstery extraction was very thorough. Overall, the quality of work was excellent and the price for what was done was reasonable. Thank you!

I'm a very pleased customer and have done business with this company for over 20 years. Not only…read morefor just repairs but also I've purchased quality reliable cars from them . Cars come and go yet honesty respect and knowledge of what it takes to provide excellent service in the auto repair and collision business is rare. You will find just that at North Point, I've started with them before the new name and will gladly continue, they work hard to serve the community.

I am a tow truck driver and I wouldnt suggest this company by any means. I was towing in a vehicle…read moretoday and I was going to drop the vehicle in the lot and the owner rudely came out and said " don't you drop it there, drop it in my garage". If you know this place you know that it is on an extremely busy road and I can not block traffic to drop it off where he wanted it. Let alone I could not fit where he wanted it. I proceeded to drop the vehicle and he came out and threatened me. I told him if you have an issue feel free to call my dispatch and he refused to do that. I dropped the vehicle safely. I then went to give the owner the keys as I am supposed to do after I drop every vehicle. He then came at me after I put the keys onto his desked. Grabbed the back of neck and my hoodie and put the keys into my hoodie. I then told him "do not touch me" two times he then pushed me out of the door and luckily I moved my hand fast enough because my hand was in the door before he slammed the door.

Dan did such a good job detailing the interior of my corolla. My main concern was the salt left…read morebehind by the snow and the sand debris in my trunk which he definitely got them out for me. i did research prior to picking his business and thru text, he seem to be the person whose more confident in doing his best to meet my needs and that he can get the job done for me. Price was also fair enough for the quality work. Happy with my newer cleaned car. :) . I definitely recommend.

The best. Daniel is incredibly accommodating and the work is superb. He worked with my schedule in…read moreterms of picking up and dropping off in the midst of snow storms. My pickup is an older vehicle that was used primarily as a cattle ranch truck and it was well used. When I picked it up, the interior looked brand new. I would highly recommend and his prices cannot be best.

Im turning 34 now and been taking several of my cars there since I was 16 years old. They are very…read morehonest, wouldn't lie or cheat you like other car mechanics. Im a local in Newport and they're my go to autoshop. Even if you're not from around Newport MN. Take your car there. You won't ben disappointed. You might have to wait over a week to get your car in which shows you people trust bringing their vehicle there!

brought my 2014 f150 in for a transmission last oct took them 2weeks to get the work done, when i…read morepicked up truck i suspected them of putting more miles on my truck then there should have been, i was also missing a bed liner, i did not say anything cause i was not sure if they did use my truck and if the bed liner when missing on there watch. i put 800 miles the truck , then Jun 3 i brought it back for warranty work on the transmission , was shifting hard. but this time i locked my tail gate and took pictures of my dash milage and fuel .so they had my truck 7 weeks trying to find out what was wrong with the transmission, witch they could not fix.so they put in another rebuilt transmission .when i when to pick it up i notice tail gate was unlocked so i asked why is this tail gate unlocked ,, he replied i used your truck to go get parts a few times,, so i went to my truck and took another picture of the dash they put 114 miles on my truck and burnt 1/2 tank of gas front grill was damaged and there was debris and dents and scratches to the bed of my truck. i said to him don't you think this is totally unacceptable he said no. i said do you drive all the customers cars like this he said i do. i then said this is not right and at that point he told me to take my truck and go. seems to be a good mechanic if you don't mind him treating your car/truck like it ant shit! if you use them i highly advise you to note your milage and condition of your vehicle. would not even give 1 star if i could post with out doing so.

I couldn't imagine doing business with anyone else. This place is top-notch--they treat their…read morecustomers with the utmost respect and deliver exceptional work. From Andrea and Gina to Andrew, everyone I interacted with was professional, courteous, and truly dedicated to their craft. I've never been this satisfied with a body shop, and they've earned my business for life. My Tesla is back home, and I have zero complaints--everything was handled professionally and cost-effectively. Highly recommend!

Ace at LeMettry's is phenomenal! He is very knowledegeable, incredibly kind, very professional,…read morevery responsive, and not to metion very patient in dealing with me and all my questions. He has done an excellent job of explaining the repair process of my car to me. If I have had to leave a VM requesting a call back, he has returned my call in a very timely manner and always addressed my needs by exceeding my expectations!! Superior customer service! Thanks Ace!!