Galen is incredible!! He is a fantastic technician and such a great guy. He has been more than…read morehelpful throughout our whole process and has given us so much insight. He answered all of our questions honestly and made us feel so comfortable. If you are looking for an honest and trustworthy person, Galen is the man for you !

Had a water leak in a rental property and Superior Restoration was a recommended vendor by our…read moreproperty management company. The company has been extremely professional and pleasant to work with. I spoke to Rick at Superior and he was super helpful in answering all my questions and for giving me detailed description of what happens during remediation vs a mitigation, etc. Throughout the process he always responded to me in a timely manner, sent lots of photos and documentation of what was going on, and even helped provide recommendations on how to deal with my insurance. I don't think you will be disappointed with their work.

NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

Buyer Beware - My Home Was Left Torn Apart - Their contractor license has been revoked!…read more I never imagined I would be writing a review like this, but I feel obligated to warn other homeowners. I hired Flooring Direct Temecula to replace the flooring throughout my home. On June 22, 2026, I signed a contract for laminate flooring and paid the required deposit to pay for materials. The installation began but stopped abruptly after only part of the flooring was installed because there were no remaining materials. What followed was one of the worst customer service nightmares I have ever had. For more than two weeks, the owner, Bill Norris, completely disappeared. My repeated phone calls and text messages went unanswered. I received absolutely no communication explaining why my home had been left in pieces. During that same time: * The installer told me he had not been paid. * The delivery driver told me he could not reach Bill. * A salesperson ( His son Billy) at Flooring Direct Temecula also told me he could not get Bill to answer his calls. Think about that for a moment. Not only could the customer not reach the owner, but his own employees and subcontractors couldn't reach him either. Because no one would communicate with me, I had to investigate the situation myself. I contacted the flooring manufacturer directly and discovered that only part of my flooring order had ever been purchased. The remaining flooring required to finish my home was sitting at the manufacturer because it had never been paid for. As the homeowner, I was told I could not obtain my own flooring because only the contractor could authorize and pay for its release. Meanwhile, my home was left with exposed subfloors, furniture piled everywhere, and rooms that were unusable. No phone call. No explanation. No plan. No concern for the customer. I ultimately had to open a dispute with Chase Visa to protect my money. I also filed felony charges!!!!!!!!!!! Only after I escalated the situation and informed Bill that I was involving the police to document what had happened and finally pressed formal criminal charges did he finally contact me. This entire situation could have been handled differently with honest communication. Instead, I was left chasing answers from installers, delivery drivers, and manufacturers because the person responsible for my project simply disappeared. This wasn't simply a delayed job. This was a complete breakdown in communication and professionalism that left my family living in an unfinished construction zone while we had no idea whether our project would ever be completed. I strongly encourage anyone considering Flooring Direct Temecula to do extensive research, verify everything independently, and understand exactly who is responsible for your project before paying a deposit. Based on my experience, I cannot recommend this company.

We are very happy with the reconstruction of both our bathrooms after the water damage. I really…read moreappreciate David Leon patience throughout the project. David and entire team did an outstanding job. I would definite recommend them to do the job. Also, great price. So David , you were an excellent project manager. Thanks Helen F Reed

Tony LAURA, who is the owner of HERO restoration was the best General Contractor I have ever dealt…read morewith and I've been around CONSTRUCTION for 40 years. He was excellent about communication. He project managed my work very very well, every one of the subcontractors, and or workers were very knowledgeable. Very good at what they did very respectful of my home. He was fair in his pricing and change orders. I won't hesitate to use him if I ever have another project the restoration and master bathroom remodel turned out excellent.

Timely and thorough. I would recommend. The price was reasonable and they did what they promised…read morethey would do.

Miguel and his team just fixed some wear and tear on our interior micro Crete flooring, and also…read morecompletely redid our entry way cement. Even with the rain we have been seeing this year, Miguel finished ahead of schedule and I'm already getting compliments from the neighbors. His team is professional, respectful and work fast. The work was done very well and Miguel is very responsive and sets clear expectations. The final bill matched up to the quote perfectly. This is the second time we have used Clean Krete and I wouldn't bother to even get a quote from another contractor at this point. Highly recommend.

I am extremely pleased with Builders Innovation Group. They are professionals that behave as an…read moreexpert shooter to the task. I welcome their suggestions taking my generic poorly arranged project into a well-conceived remodel. Each worker behaved in a respectful, polite manner and was graciously willing to share their reasoning and skillsets. A positive experience given the extensive water damage sustained. Bill

Currently doing business with Builders Innovation Group and overall, I can honestly say that the…read morequality of customer service is ABOVE PAR. Not only does Jordan and his team make you feel at ease, but they guide you through the best route of action and are always transparent with their service. The patience, skill level, and knowledge that Jordan and his team exemplify truly showcase BIG's professionalism and level of expertise in this business. BIG kept me informed every step of the way, which made me feel involved and confident in their work. If you're looking for a construction team that combines expertise, integrity, and dedication to excellence, look no further. Thrilled to have chosen BIG, and continue to look forward to working with them in the future!

Great communication, friendly and communicative and was quick to come out with a quote. I wish we…read morecould have used their services, but we just couldn't justify the price which was basically close to having our entire pool/spa/fire coping re-tiled. I just could not comprehend how refinishing our pool coping costed more than epoxy for a 3 car garage, but I'm sure there's a reason I just don't understand. Regardless, from one veteran family to another, thank you for your time and service.

Great job, very professional, competitive pricing. What more can you ask for!! I highly recommend…read morethem.

Fantastic! Alex knows.his stuff. He sees the problems, then analyses it, Determines how he will…read more proceed, and there it is a completed project or repair. There I was happy as could be as my sliding pocket door was sliding again, working like it was new and I should add..."at a fair price too!" Mark S Oceanside

One of the best in the area with quality work!…read more We recommend everyone uses their services. They are professional & quick to finish the job 5 stars!!

I was referred to Epoxy Pros by one of our community's most respected realtors. It has always been…read morea dream of mine to have an upgraded garage with a deluxe coated flooring. With this new home it made perfect sense as I want to transform half of it to an attractive workout space. Jon has made this dream a reality. He has been a professional all thru the process in courtesy, reliability, explanation of pricing, and above all exceptional craftsmanship and attention to every detail. I couldn't be more thrilled with the end result and fully expect to impress all my new neighbors! I'm hiring him soon for my next wish list item - deluxe patio surfacing!

Had a really good professional experience with this company did amazing on my Epoxy floor over a…read moreyear ago it's still a very strong and durable floor definitely would use them again