Monica did my hair, it was my first time there. She knocked it out of the park...so to say. I got a…read morehaircut and styling, and she was exceptionally excellent!!! . It takes a lot to impress me, and for someone to do it on a first visit.....says a lot.

Horrible experience. I had full color, cut and blow dry done for a special occasion. Due to medical…read morereasons my hair is thinning. The stylist did not have the skills to cut and style my hair. My hair did not look good for this very important event! More importantly, she made me feel embarrassed and ashamed. I will never go back.

Located inside the Willow Grove Mall. Top floor right outside of Bloomingdales…read more Saw a billboard for this place and wanted to come support a black, veteran owned business. When we came in we were greeted by a woman who was doing someone's hair and a gentleman who was washing someone's hair. He came over and offered us something to drink. The place is clean, bright and there are tv's everywhere. All on the same channel (basketball) except the one up front. Seats for waiting are right smack in the middle. He let us know that there was one person ahead of us. Not a big deal. Another gentleman came in who I assume is the owner and he greeted us, asked if we wanted anything to drink and then asked if we minded waiting. I said no. This isn't our first barber shop visit, I get it. Fast forward an hour and change...we're still waiting. At one point a few pizzas were delivered and the owner asked if we wanted any. Very nice of him but there were maybe 4 other staff members, do any of them know how to cut hair? Finally, my son is in the chair...10 mins later the owner came out and started cutting someone else's hair! It appears that guy may have had an appointment but we've been here for over an hour, you could have cut my sons hair twice instead of offering us pizza. Final verdict: the cut was decent. The wait was completely unnecessary and unreal...2.5 hours?! Not how I wanted to spend my Friday afternoon and my son was miserable waiting. Cost was $18 which is higher than we've paid at other barber shops. I'm not sure if we'll be back anytime soon. I really hope this business survives but if my experience is the norm, it's not likely. If we hadn't spent approx 3 hours there, I'd give this place 3.5-4 stars.

Would not recommend taking your children here unless they are much older and very used to getting…read morehaircuts. The owner has zero tolerance or patience for young kids who are still getting accustomed to the loud sound and buzzing and will not work with you to figure out how to best approach this issue. He was extremely unprofessional and made unsolicited and flat out rude comments about my 3 year old being afraid and basically implied that something was wrong with him because he's still learning how to sit still for cuts and learning that they don't hurt. Regret spending money here...for the amount of effort that he put into my son's cuts over the course of a handful visits, we barely have anything to show for it. If you have young kids who still aren't used to these cuts, GO ELSEWHERE! RESPONSE TO OWNER: You are absolutely exaggerating the extent of what occurred. My son actually told us that the barber was hurting him...maybe from the annoyance and frustration of having to use some skill to get a young and scared child to feel comfortable? We all know the clippers don't hurt so we took that with a grain of salt but to suggest that his airway was about to be obstructed is absolutely false. It may be inflammatory because it is uncomfortable to read but it certainly isn't false. This was not our first time with this group. We have been here probably about 4 or 5 times but it's only the past 2-3 times that we have had to deal with a barber making unnecessary and unprofessional comments. I stand by what is documented before: don't come to this business unless you already have a child who is used to getting haircuts and won't squirm from fear. They have no patience and will not work with parents to figure out the best approach.

My experience at Slay Salon was nothing short of excellent. Christina was very personable and made…read moreme feel comfortable especially on my first visit. I've been going there for three months now, and it just keeps getting better. The knowledge and passion she has for hair is instantaneous! I was a little surprised when she gave me "hair homework" but now realize its worth. Having a specific color/cut/style in mind doesn't happen on the first visit, I wish more people realized this!! Christina walks you through it step-by-step. The biggest takeaway is "hair as a process". Book the appointment!!!

I requested an appointment with a person that has been a "stylist" for years. I requested someone…read morethat has experience with thick hair. My appointment was for 5pm. She was running behind, which was fine, no biggie. Sat in the chair at 5:20. A quick "consult" and off to the bowl to be shampoo'ed. Back in the chair. "trust the process" is my mentality when it comes to haircuts. I trust that the stylist knows what they are doing. She was taking large sections of my hair and pulling it straight up. No worries, I figured its was a trick she had learned. I was out the door by 6 because she has someone else waiting.... So I was rushed in and out and charged $85.00. After 2 weeks of living with this choppy, uneven haircut, I am going somewhere else to try and fix it.

Stephanie is consistent with her professionalism, talent and friendliness! She goes above and…read morebeyond to take great of you! I've had Keratin treatment, highlights, low lights and haircuts with her and proud to call her my girl! She listens carefully and does fabulous work! They have a nice hospitality bar that I appreciate:) The entire crew at Elite Hair Designs are wonderful and everyone is inviting! Love Stephanie and her colleagues!

I had a great stylist at the salon. Samatha listened to all of my concerns and did an amazing job…read more I recommend this salon to everyone.

Five star all the way! Amazing salon, incredibly friendly and owner on site very involved in the…read moreday to day! Frank is an amazing stylist, entire staff is friendly and welcoming. Always upgrading and remodeling keeping a fresh current vibe. Highly Recommend!

Doreen has been cutting my hair for many years. I am always confident of her ability to deal with…read morechanges in the times and in me as I age as well!!!' she is very thoughtful, competent and a joy to be with!

Found my hair place. Everyone is so warm and welcoming and friendly that it is absurd. It is such a…read morecomfortable, energetic, happy environment. The individuals doing the hair are so positive and affirming, while also educating you on what they think you can do to best take care of your hair. Personally, I've been using Kelly, and I can't say enough good things. The price is right in line of what you'd expect, but it really does feel like you're getting so much bang for your buck. Overall, I love how familiar New Appearances feels. As long as they keep accepting my appointment requests, I will continue to visit New Appearances. There's literally no reason to go anywhere else ever.

I love my hairstylist! She provider's superior service. The compliments I receive on my hair are…read moreoverwhelming! The vibe is quiet, and relaxing. I could not be happier with her services!!

I've been seeing Donnita for years at this point and I have NOT ONCE been disappointed. She makes…read moresure she knows what you want and executed it expertly. She will also take the time to explain to you why something won't work, which is also appreciated (she'll never have you looking crazy). I'm so happy to call her my stylist. Simply the best. The photos attached are over the YEARS that I've been going to her.

Great hair salon! I have been going to Joanne,salon manager…read morefor over a year. Always happy with her services Joanne spends time engaging me in the cut and color process, and I always receive compliments on my hair. The salon is clean and boasts a large selection of reasonably priced, professional products. The staff is friendly and courteous. I highly recommend Best Cuts, Secane.