Misleading, Overpriced, and Deeply Unethical Experience I spent $8,592 on three slabs of countertops from Diamond Granite, and it turned into one of the worst contracting experiences I've ever had. The slabs I received were poor quality, the color was completely off from what was advertised, and every concern I raised was dismissed instead of addressed. Danny was the one who pushed me hard to choose Carrara Breeze, insisting it was their most popular install. But the moment I made the initial payment, he disappeared. I later learned from Daniel, the owner, that Danny was in Hawaii on "another job." During installation Day, I raised concerns about my slabs having a brownish tint instead of the clean white Carrara Breeze shown on Arizona Tile's website. Daniel (who had now become my new point of contact) told me that "all Carrara Breeze slabs are different" and that I basically needed to accept what I got. The message was clear: my complaints didn't matter, and I should stop questioning the product. Then came the pricing shock. I later found out from a reliable source that their sale price for Carrara Breeze is around $650 per slab, yet I was charged $2,865 per slab. That's an extreme markup, and at no point was I given transparent pricing or honest guidance. As a woman navigating this process alone, I felt taken advantage of at every turn. The tone shifted the moment payment was made -- suddenly every question was met with defensiveness, blame, or references to "paperwork" instead of actual customer service. I left every interaction feeling unheard, dismissed, and pressured. If you are a single woman or someone without contracting experience, please be cautious. My experience made it clear that this company does not prioritize fairness, transparency, or ethical treatment. Once they have your money, you're on your own. I will forever regret choosing Diamond Granite for my countertop installation. I later learned about Ready Renovations & Remodeling LLC, who have an excellent reputation and handle everything with professionalism and integrity. I wish I had known about them sooner. Think twice before contacting Diamond Granite. I hope my experience helps someone else avoid the stress, financial loss, and frustration I went through. I will not emphasize this enough, PLEASE do your research before you hire these guys. They are absolutely scammers and will charge you 3x the amount. If you want Countertops, go to the source they buy from (Arizona Tile) and find you a reliable contractor who can do the installation for you! read more

STAY AWAY -- DO NOT USE THIS CONTRACTOR. Diamond Granite & Remodeling does not stand behind their work. We hired them to remodel our kitchen, including the installation of new marble countertops. Once the protective paper and plastic were removed, we immediately noticed a crack in one of the newly installed slabs. Over the next several days, the crack continued to grow. We contacted Daniel, who came to our home to inspect the issue. Instead of taking responsibility, he blamed us, claiming we must have stood on the countertop. My husband and I are both senior citizens, and my husband recently underwent a total knee replacement -- the accusation was not only incorrect but unreasonable. Daniel then stated that with this type of marble, "if you just look at it, it will crack," which is an unacceptable and unprofessional explanation. After reading other negative reviews, it's clear this pattern is common: if something goes wrong, the customer is blamed. We spent over $22,000 and now have not one, but two cracked countertops. Do not waste your money with this contractor. Choose a company that is honest, reputable, and stands behind its work. ADDITIONAL INFORMATION AFTER VENDORS COMMENT: Do you want a vendor who blames you for poor workmanship instead of taking responsibility and fixing the problem? If not, stay away from this company. The vendor had no idea the cracks even existed because neither he nor his salesperson returned to inspect the completed job. The cracks began small, and we monitored them as they continued to grow from top to bottom. Much of the fabrication was done on our driveway, with the installers repeatedly handling the marble, which likely contributed to the damage. The vendor now acknowledges the cracks but insists they were caused by "post‑installation stress or impact"--essentially suggesting that two senior citizens somehow stood on the countertops. Our credit card dispute is still pending, and no decision has been made. This company does not stand behind its work, which is why they are constantly responding defensively to negative reviews. read more

I found an area that the installers had chipped during installation of sink. They filled it but didn't let me know. The filling came out now I don't know what to do. No, they chipped it during installation and filled it with epoxy or something. It just came out and revealed the chip. Thanks for trying but you're full of crap. read more

Diamond Granite And Remodeling - Lichen - General Contractors Near Me - Queen Creek, Arizona

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I am extremely pleased with Diamond Granite from start to finish. Danny, our salesperson, was so personable and had great communication throughout the process. He provided great references and amazing photos of previous jobs. Everything was high-end and much larger than my small remodel. However, his team provided the same excellent service that I am sure customers with a much higher budget receive. He suggested a beautiful countertop which actually wound up saving me money and even went to the granite supplier to help us pick out the perfect slab. All of the Diamond Granite tradesmen: cabinet installer, plumber and granite installers were perfectionists and left my kitchen "magazine photo" worthy! Diamond granite was on time, on budget, easy to work with, flexible, responsive, clean and extremely professional. read more

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We are extremely happy with both the quality of the product provided, the timeliness in getting the bid, measurements, and installation, as well as the price. Kudos to Danny for his thoughtfulness and communication in making sure everything was to our satisfaction. With one vendor telling us their product could be delayed from 6-7 months due to supply issues, as well as additional fees added on by the manufacturer, Diamond Granite had our project completed in a matter of under three weeks, from initial meeting to installation. In addition, the installation crew were efficient, friendly, made sure everything was to our satisfaction before departing. All in all, one of wisest choices. read more

Diamond Granite And Remodeling - General Contractors Near Me - Queen Creek, Arizona

BUYER BEWARE: Just finished having new granite kitchen counter tops installed by DIAMOND GRANITE, biggest mistake EVER. The salesman: is truly a fake, nice while selling, then rude, condescending and untruths once the sale is made. The Off Mgr and the fabricator absolutely the same MO. Install was the only decent part, Seams are rough and ratty, looks like their cutting tool is old, and hidden costs... when I called to ask them to COME BACK and seal/cleanup the seams, they sent "Mr Quality Control", who exhibits the same Diamond Rude, Condescending MO, and literally got into my husbands face when B called them on their completely schlocky business and unprofessional behavior... DO NOT USE THEM, and be sure and read all reviews... all of this info about them is in other reviews, wish we had read!! We are sending this out to everyone considering using them. Oh, and when we talked to 4 Granite Cos and I tile Co, all of them confirmed this is their MO!! read more

Sales person, Purvis, promptly came to our home and spent ample time reviewing and explaining various options. All company representatives were courteous and professional. We elected to have quartz countertops and full backsplash installed in the kitchen. Installation took 2 days, as per the quote. Installation crew was on time, efficient and meticulous. Plumbers were on time, but a leak was discovered after they left. Contacted Purvis had plumbers return in a timely manner to fix the issue. We are very happy with our new look kitchen and there service provided by all the members Diamond Granite Remodel Team. Thanks guys! read more

Diamond Granite And Remodeling - Kitchen - General Contractors Near Me - Queen Creek, Arizona

We arrived on time for our scheduled appointment. The door was locked and no one answered the phone. After viewing their Yelp reviews maybe it was a blessing. 5/19/21 Thank you for responding. However, we chose a different company to do our remodel. We did not go to the door that was on the left titled "Employees Only". Why would we do that? We went to the showroom door on the right for customers. We assumed no one was there for our scheduled appointment when the door was locked. We stood in front of the showroom door and called your number that went to voicemail after 4 rings. read more

Replaced our laminate countertops and lowered the breakfast bar. From demo to install of the project, plus plumbing, all crews were outstanding. Beautiful quartz and such a wonderful upgrade. I'm anxious to have them do my backsplash and 2 other bath read more

Diamond Granite And Remodeling - Quartz countertops. - General Contractors Near Me - Queen Creek, Arizona

Diamond Granite gave me the kitchen of my dreams. Daniel was so helpful with the design making sure I was able to get the sink I wanted picking out a perfect slab of granite. All the workers were very professional did an amazing job very detailed amazing cuts and the seams are invisible. I would highly recommend using diamond granite for your next kitchen remodel read more

Diamond Granite And Remodeling - Kitchen - General Contractors Near Me - Queen Creek, Arizona

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Diamond Granite did an amazing job with the fabrication and installation of our granite countertops in our kitchen and bathrooms. The guys were on time and worked hard. Thank you! read more

Diamond Granite And Remodeling - a kitchen - General Contractors Near Me - Queen Creek, Arizona

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I would NEVER use Diamond Granite and Remodeling ever again. After laying our granite countertop we were told to apply a specific sealer every 6 months which we did religiously. After 2 years, we noticed significant darkening in the areas most often touched. We called. They dispatched a rep., who told us we should have been using the "super" sealer becuase the stone was porous. Told us to purchase a sand mixture and apply to small areas to see if it pulled out dirt. Took pictures and was to get back with us about the bigger dirt stain. NEVER DID. We called, got answering machine. NEVER called back. Hired a company to deep clean the granite for $500. Didn't help a bit. We decided to replace ($3,000 stone) and move to Quartz. Called them back and asked for a bid and an "adjustment" based on their advice and lack of follow-through. NOPE. And, gave us a bid for $5,500. NO WAY DIAMOND GRANITE! Not going to pay you when you lack the service, follow-through and provide the wrong sealer product. "Not a Fabrication/Installation error." Really, that is the way you handle customers who you want to spend $8,000? 09/16/2020 UPDATE - The response from Diamond Granite fails to address their technician who came to the house to first investigate the dark staining and who said "we should have used the super sealer" and then took pictures to share with management on a possible solution, but then never got back to us - even after we called to follow-up. No one said the sealer was sub-standard. I'm sure the sealer was a good brand, obviously we bought it and applied based on the instructions of the installer. But, I guess we should have used Bulletproof, a brand mentioned by the mysterious disappearing technician who reviewed our claim. We're not granite experts and can only follow the instructions we are given...$3,000 later unfortunately and the solution is to spend another $5,500 from the same company - NOT! 09/30/2020 - UPDATE UPDATE - Don't use Diamond Granite. Use a fabricator like GARCIA STONE. Diamond Granite is like a General Contractor and they sub all the work out to a "fabricator," then to an "installer," all the while increasing the cost you pay. We decided on a Fabricator and saved $2500 off the Diamond Granite quote. read more

We just had new granite and a tile backsplash installed in our kitchen. Danny was great to work with. The work was done on time, the granite installers and the tile guys, all did excellent work. I did get 2 other quotes before starting the remodel. I am very happy with outcome! I definitely recommend them! read more

I was shocked to see the bad reviews! Of course there were a few hiccups with our kitchen counter install but what project goes 100% smoothly? We have a tricky window configuration that turned beautifully! (We originally had custom ordered laminate from Home Depot and the installer refused to do the job after we paid for the product, so I was pretty nervous) Diamond Granite did an amazing install on this area Not ALL the seams are as perfect as I would like, but only being this this because some are totally undetectable read more

If I could give zero stars I would...let's start there. DO NOT TRUST THIS COMPANY even if they are on the list for Arizona Granite and Tile. They do not deserve your business and they really don't give a s**t about you or your project. Purvis was our salesperson. My gut told me to be careful with him, but I decided to push those feelings away because my partner seemed to connect with him, especially over music. In hindsight, I should have been more verbal regarding my sense of unease as this salespe made several mistakes over the course of this remodel...two bathrooms/four sinks. Granted, we did consider a change part way through due to the allure of a beautiful (and therefore, more expensive/cost prohibitive stone) but we quickly got our heads out of the clouds and went back to the original plan/quote. All along we explained to Purvis that we wanted unpolished stone, often referred to as honed. It's a bit more work to take care of, but we liked the look and decided to go for it...plus Purvis told us that the installers would seal the stone initially after installation, with us resealing it every couple of months after that ourselves. We chose marble, Negro Marquina, and he gave us a quote based on that. Since we'd already been to Arizona Tile twice to see the small selection of what we wanted, we gave Purvis permission to hold a slab for our project. He texted us several days later to tell us that he'd taken care of that. My gut kicked in again and I decided to send him a text asking a simple question, "Honed, right?" Thank goodness I did because he'd forgotten and had purchased a polished slab instead. And since Arizona Tile had no honed slabs, he was going to check out their Tucson location. The very next day he found two in Tucson, BUT if we wanted honed, the price was double. Even though the original quote was supposedly for honed anyway. We were not happy, to say the least. At this point, I mentioned my concerns to my partner. Should we trust this company? This man? I had serious doubts, but we decided to move forward. BIG MISTAKE! To make a way too long story a bit shorter, I'll highlight the rest: 1. We chose a different stone instead of paying double: an unpolished, honed granite. 2. We'd originally signed a quote with Purvis that included a plumber to take out the four sinks the morning of the installation, and return that afternoon to install the new ones. The quote was $750 for this service. It seemed high but we agreed. He called us later to tell us that he'd made a mistake. It was $750 TWICE, or $1,500 for the plumber to take out the four sinks and reinstall them. We told him we'd find our own plumber (who did it for $500.) Plus he charged us for his own sinks even though we'd already bought ours from Mexico and shown them to him. So we re-signed a corrected quote. 3. The person from Diamond who came to prepare templates for fabrication with our new sinks (I'm sorry....I forget his title) arrived with the wrong information. I explained the project to him myself and as I walked away I heard him mutter under his breath "typical Purvis" which only reinforced what I already believed about this company. 4. Given that ours was honed granite, very prone to fingerprints and staining, you'd think the installers would be wearing cloth gloves. NOPE. Nothing of the sort. Just their grimy hands. They quickly put some kind of finished product on it at the end (Was it sealer? We'll never know) but when it dried, the counters were covered in marks and fingerprints that we cannot get out. And they weren't caused by the plumber, as I covered the counters in old sheets when he came back the next morning. (so as not to make things even worse.) 5. Multiple calls have led us nowhere. No followup. No effort at helping us solve this except to suggest we buy a new sealer on Amazon. 6. Neither Purvis nor his company, Diamond Granite, has taken any responsibility for the issue. Thousands and thousands of dollars later and our new countertops look worse than the old ones we ripped out. 7. AND, the installers left the most unbelievable mess! It took me over an hour to clean up after them as they tracked everything up and down the carpeted stairs and through the house. Moral to this story? DO NOT HIRE DIAMOND GRANITE! Had I only read the reviews first, I'd not have selected them either. Shame on me. They simply cannot be trusted to do the job right, OR to fix any mistakes after the fact. read more

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The counters are great the installers and templater were professional and polite and did good work but the sales man is extremely dishonest. I thought knowing this I would be fine but he stuck me with out my sink hooked up and a whitouted contract about hookup. Guess they don't think people keep paper work or have brains or can be told different things each time they speak. You'll get a good counter but be careful of sales man. I was going to get a large marble garden tub and 3 showers from them they lost out over this rude sales man takes your badge and profiles you. I bypassed a much better sales man because he wouldn't shut about history. read more

I would strongly suggest that you avoid Diamond Granite and Remolding at all cost. My My experience with Diamond Granite and Remolding and, Daniel Dubei the owner, was an unmitigated disaster from start to finish. For example: Inordinate wait for product preparation and installation. When the product finally arrived on installation day the measurements were way off - nothing fit. Either the laser measurements, fabrication, of both, were way off. The installers were still in my house at 9:00 PM on installation day attempting to make the prefabricated pieces fit. The bar quartz top was so bad measurement wise that it had to be returned to their shop and completely remade. The excuse was that they were supplied the wrong sink template. Disgraceful and total lack of attention to detail. It took ten days for them to return and complete the installation. Countless Tucson granite and quartz kitchen countertop ads guarantee tear out and complete installation in one day. I was without a kitchen for the entire ten day period. They installed particle board on top of my cabinets after the old granite countertops were removed which was too thick to the point that it is now exposed under the lip of the newly installed quartz countertops. Disastrous preplanning on Diamond Granite and Remolding's part which resulted in a very poor outcome that will have to be addressed with exposed moldings. Zero attention to detail again. My original sinks were porcelain over cast. They were replaced with synthetic sinks in the new quartz countertops. A step down for sure. Mr. Dubei's response is that the synthetic sinks have a lifetime warranty which I was never supplied with in writing and I wouldn't trust his word at this point with all that has transpired to date. The oversize bar sink that was installed didn't take into consideration the outside the cabinet garbage disposal switch which is now hanging exposed on the side of the bar cabinets. It will have to be moved to another safe location and I'm still left with the hole in the cabinet that the switch used to occupy. Again, disastrous preplanning and complete lack of attention to detail. I notified Mr. Dubei, in writing, that he was, under no circumstances, to charge my credit card with the remaining cost due until he and I agreed, in writing, what reasonable compensation would be for the corrections that still need to be made (exposed particle board, re-locating the electric and making provisions for the hole in my bar cabinets) along with the inordinate delay completing what was no more than a one day job and me being without a kitchen for 10 days. He never communicated and definitely charged my credit card when he was expressly told, in writing, not to. It was my mistake to not take the time read the inordinate amount of one star ratings and blistering critiques Diamond Granite and Remolding and Mr. Dubei have garnered over time. If I had, I would have been duly forewarned and avoided the grief I experienced employing Diamond Granite and Remolding and Mr. Dubei. My advice would be to read Diamond Granite and Remoulding and Mr. Dubei's ratings and critiques very carefully. You will quickly see a pattern of little to no attention to detail and preplanning on their part along with the complete disregard for customer satisfaction read more

TERRIBLE! The OWNER of this company will take and and take money. They took one of my sinks that I purchased to use as a template, brought it back broken and then wanted me to purchase another sink from THEM for $500 more dollars after I just spent over $6000 have granite installed. It's been over a month now and I can't find anyone willing to work on the granite that they RUINED on the underside with their "specialty" cuts. It's. All great until there is even a slight hiccup YOU are going to "pay". TOTAL CROOKS!!!!!! And if you give them a bad review and tell the truth about the owners shoddy business practices he will mark your review as "FUNNY". If you read the reviews he will states that the CUSTOMER was unprofessional yet the OWNER is unprofessional and will take ZERO responsibility for his screwups. As soon as I can I'll post pictures of their second install. There are "smudge marks" all the way across a 12 foot backsplash that can't be removed. As a post script to my very first review (it was positive) I'm now seeing a large "raw" stone area on the front of my kitchen sink and the seam in the middle of the countertop is very visible and ugly. Shoddy, unprofessional, rude and on and on. Believe it when they show you how half hearted they are about their work!!!!! read more

Ernesto and his worker came out this morning and just finished up this afternoon. What a great job they did. Very personable, professional and meticulous. I would highly recommend this company without any reservations. read more

We used Diamond Granite for our kitchen update - we bought pure white quartz countertops - luckily they were fabricated according to specs with no hiccups. The installers we had (Obver and Jose may have been Juan) did an expert job of installing them - the seam was as best as you can get it joining quartz to quartz and they took great effort to make it as invisible as possible. I owned at one time a Corian Fabrication and Installation Company so I know that the outcome is only as good as the template taken, fabrication and installation, all three have to be spot on for a flawless outcome. In my job...it was! I also bought a stunning Carrerra Marble backsplash that had to be installed - Diamond granite sent their sub contract installer - they were super experienced and did a great job for us, the backsplash I bought was not easy to install. All the installers took great pains to wipe down the countertops and backsplash to get the adhesive off (which I appreciated) they also cleaned up everything - when they left it was like they were never there. I did read reviews on this company before I engaged them - it was a 50/50 shot that I would get top notch service - in my case, I did. I did feel they were overpriced but, because they did such a great job, I was fine with the cost. I just hope I don't have any issues down the road - if I do, I would hope that they would resolve them. One more thing...they did not cut the two faucet handle holes big enough - my plumber got there the next day and could not hook up the fixtures but, I called and they had an installer (who was excellent as well) there a few hours later who cut the holes to the correct size (took 5 minutes) and the plumber was able to come back the next morning and do his thing - they did jump on that super fast for me. All in all we had a really good experience with them, they were there the day they were suppose to be, on time and worked like dogs most of the day to get the best outcome for us - I was impressed with this team of installers - if I ever do anything else in my home...I would specifically ask for Obver and his partner to do the install. read more

From the start of our kitchen remodel, my wife and I both had some negative experiences with a few granite company's and the seemingly careless, flakey way they handled business. It wasn't until we sat down with Alex Bores at Diamond Granite that we felt like we had found a reliable, reputable company to work with. The first thing we noticed was that Diamond Granite had pricing and transparency in the buying process. Not one of the other companies we met with, were willing to, or could give us pricing. We knew from the moment we selected our materials, what the cost would be. We then had to select our actually slabs, and that was something that was not in Diamond's control. We went to Arizona Tile and Bedrosian's to find the 2 different materials we needed. I can honestly say that Bedrosian's knows how to treat customers, Arizona Tile could give a crap about you. I have reviews for both of them on Yelp as well. Alex was there through every step in the process, making sure our needs were met and that his team was doing everything to our satisfaction. His crew was able to get in days ahead of schedule when the carpenter had finished the cabinets install ahead of schedule. They were fast, efficient and extremely courteous. In the midst of the week between template and install, my wife had a change of heart in the island. No problem. Alex stopped everything, help us get the different material and the slab was changed with no stress. This wasn't an easy task as we required a super sized slab for the island 128" x 56". But again, Alex and Diamond Granite came through for us. Install day came and the guys did a fantastic job. The kitchen was really shaping up. Our only complaint (and it's small when looking at the big picture). The backsplash tile installers were clearly in a hurry and did sloppy work the first day. They left chipped glass all over our driveway and kitchen counters. Once again Alex stepped in. On day 2 they came out, removed the tiles that didn't meet ours or Alex's standards and completed the job beautifully. If you want transparency in the process, great customer service and AWESOME follow through, you want to work with Diamond Granite. We will and have already recommended them to others. read more

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Diamond put in Granite counter in my kitchen and bathroom. The counters turned out excellent and diamond worked with me to get them done quickly so I could put my house on the market. The install team was on time and cleaned up everything once they were done. Chris gave us an estimate before measuring that was right on the actual cost. Great counters and great service. read more

Diamond Granite And Remodeling - General Contractors Near Me - Queen Creek, Arizona

August 18, 2021install date, countertops in all three if my bathrooms. August 23, 2021 I phoned Diamond Granite and advised them of stains on all three countertops. August 26, 2021, Owner, Daniel Dubei looked at stains said they would try to remove stains and seal all countertops. 09/012021, Diamond Granite no show to repair countertops. To date, Diamond granite has come out several times to fix their negligent work. I still have stains on all three countertop. My neighbor who referred Diamond granite to me has the same problems with the stained countertops that Diamond granite installed. Please do not use this company. I am filing a civil lawsuit against Diamond Granite. They are taking consumers money and not fabricating the granite properly and using some cheap sealant that does not work!!!!! They need to take responsibility for their work and stop taking our money. Now it is time for Diamond granite to pay via the court system. read more

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The whole process of picking a new counter top was very easy. Honestly it was the best price around. Install did take around eight hours but it was a lot of work. We love our new counters, it makes our kitchen look very updated. The guys that did the installation were very hard workers and nice. read more

Diamond Granite And Remodeling - General Contractors Near Me - Queen Creek, Arizona

The kitchen counter and bathroom vanity look AMAZING. We are so happy with the remodel. Danny was so very patient. I kept trying to find ways to cut the price of the total job. Danny never was impatient or annoyed. He was very tolerant and helped me find ways to cut the price without cutting the overall look. Needless to say, I required patience, tolerance, and help. I got it all. Everything from beginning to the end of the project was done in a professional manner. The company was exact with the schedule of dates and times for measuring, demolishing, and finally placing the finished countertops. I expected a little change in the scheduling or delivering but that did not happen. Everything was exact and went smoothly. I could not have had a better experience and could not be happier with the outcome. Strongly recommend DIAMOND GRANITE AND REMODELING. They definitely are organized and have their act together. I couldn't be more pleased! read more

Diamond Granite did an amazing job from start to finish. From the beginning they were responsive. They have great deals and their installers did quality work. We will use them again for sure. read more

They removed old laminate kitchen countertops and installed granite. The whole experience was very professional and easy. Their quote was half of what I was quoted by other granite companies, and they came out very quickly for a consultation. I just contacted them to help with my bathroom remodel. read more

I like to shop locally in Tucson and tried hard to pick a local Tucson Company. Well after receiving quotes I got worried because Diamond Granite & Remodeling was lower by a significant amount to not be ignored or matched. I was wondering what I was missing. So I actually went by price, signed contract and crossed my fingers. Still expecting the surprise bill or add on cost for something. There were no additional charges and they arrived at scheduled dates and times for measuring and install. Came out beautiful. Their installers were very knowledgeable and respectful, they actually had to stay extra time to get everything just right as if it were their house they were installing at. Highly recommend this company and will do business again with them when needed. read more

Great service. Love our new countertops. Everyone was friendly and professional. I love my farmhouse sink

Save your money and go elsewhere. Everything was good until install. Installer was late, rude and unprofessional. The countertops are not as perfect as hoped. Had ugly joints and seams and a few other bad cuts. They left my house a mess as well. The plumber they use is worse. I had to reduce over half the work he did that I paid a ridiculous amount for. When I reached out to multiple people in the company was completely ignored. Only gave 2 stars because they did at least show up the days promised. read more

Outstanding workmanship, laser precision and skilled installers, very professional all the way around. I recommend this company for granite countertops. read more

Diamond Granite And Remodeling - General Contractors Near Me - Queen Creek, Arizona

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They were on time and did a great job. I was having a problem finding someone to cut, fabricate and install a small piece of granite. They did all the work in my yard from a larger piece I had stored. The rough edge I wanted on the granite was done by hand. Very impressive job. I will definitely be using them for my next bathroom remodel. read more

Very disappointed with the service. I called to book an appointment for tile installation and windows. They said they could do that since they are a general contractor they can do mostly everything in a home. I wait a week for my appointment only to get a call 30 min prior to the appointment to cancel because "the project that I am doing they are not interested in". That is not an appropriate excuse, specially since after my window and tile project I want to remodel my kitchen granite counter tops and I would have been calling them for my second project too. Poor service, wasted a week waiting for this company when I could have move on with someone else. read more

Diamond Granite did a very nice job installing my granite counter tops. The only issue I have is that the plumber in the downstairs bathroom chipped my cabinets in nine places. read more

I had an estimate scheduled with Diamond on Aug 16th! Started off good enough and in less than 2 minutes took a wrong turn. I was getting an estimate on replacing a bathroom vanities. I took the estimator to look at the master bath vanity. I explained we wanted the cabinets replaced and a granite top and would like to center the sink in the new vanity. He took a quick look under the sink and started with that can not be done unless we move the plumbing! My reply was no it does not need to be moved and I have other estimates all of them said it could be done no problem. He then stated the left cabinet would hit the plumbing. Again I stated it did not need to be moved Again he said it had to be moved. The vanity is 52.5 in wide wall to wall He started saying to put a 48 in vanity in he has to start with a 2 in filler strip and a 12 in 3 drawer cabinet then a sink base and the 12 in 3 drawer would hit the plumbing. Again I stated I have other estimates for the same work and that I was unhappy that he was starting to upsell me before he measured a thing. He said he was not trying to upsell me and he knows because this is what he does. I replied how can you tell plumbing needs to be moved before taking a single measurement. At this point he starts trying to back pedal saying he said "maybe"it needs to be moved! I replied no you said it won't work unless the plumbing is moved. Now he tells me "I don't know if you are just having a bad day but I'm sorry you are" My next words are " we are done here! I'm not going to be lied to or deal with his attitude after I called BS on him"! Ok Mr Business owner understand some of your potential customers are not stupid and may have other estimates before they call you and are already well aware of what can and can not be done. What you guy did not realize the time since we did not get far into things was There was a second bathroom for cabinets, a complete shower, a tub and surround and tile in both bathrooms. You lost all of this! I as a customer and or potential customer have the right to question anything you say and you have the obligation to explain yourself. The fact I told your guy I have other estimates and it will work and that he has not measured anything were his chance to say yes let me measure it instead of wanting to argue his case! I now have 2 very nice bathrooms done by someone else and will use them for the bathrooms and kitchens on my 2 rental properties! Thanks for not measuring anything because I am very happy I did not use your company! read more

We obtained several bids prior to proceeding with Diamond Granite and Remodel. From our first meeting with Danny the sales representative, we felt comfortable with his explanations and he was very straightforward about the process. He explained the lead time would be several weeks, due to busy schedule and the move to their new facility. Rachel in the front office was very helpful in getting my final template/measurements when I had a schedule conflict, she also maintained our install date, though we had to delay the final template appointment. When the installers Ernesto and Jose arrived they were polite, professional and courteous, the install went smoothly until our Bartop which had several complex angles involved, wasn't fitting properly, Ernesto carefully measured and made a few adjustments taking his time until it fit perfectly. The job ran a bit long and another installer Art replaced Jose' who had an appointment, transition was seamless the guys did a fantastic job. Danny won us over, and we were very pleased in our choice. read more

Had a great experience with Diamond Granite.. From the start to finish Chris took good care of me. with helping me select my granite with setting up a schedule . all work was done on time. On the day of installation it could not have gone any better. Workers were experienced and did a great job of installing and cleaning up. Completely happy with Diamond Granite. Countertop is gorgeous. Job well done. Thank you... read more

Everything went according to schedule, from the original quote (which was by far the most reasonable of the four we had), to laser measuring, to installation. The counters and the sink are beautiful, and I'm very happy with them so far! My only concern is that I did not receive much instruction in how to take care of my new granite counters, but there's plenty of information available online. read more

I contacted them to give me a quote on a new countertop. Met with Ben. Liked him and the price he gave. Looked into them after a bit and saw a lot of bad reviews which made me really skeptical. Expressed this with Ben who listened and talked me through and I gotta say I'm very happy I went with them. Great price and the install went smoothly. Love my new countertop! Only thing: I was going to have them supply and install a sink. After doing research I found same exact model for $200+ cheaper on my own so be sure you are diligent on that front. But overall I'm very glad I went with Diamond and Ben was great! read more

My husband and I bought beautiful counter tops from here. We also purchased a kitchen faucet from here. First one we got was already used, when it was suppose to be brand new. They delivered a new one that wasn't even the same one and we've been using it for a week, we just don't like it at all and haven't been happy with it. We contacted the guy who has been helping us and he says we can't return it because we didn't use THEIR plumber; which wasn't even offered to us or even brought up at the time of purchase! So now we have to try to sell this faucet because they won't take it back or refund us our money. Don't buy faucets from this company! Update as of March 9th, 2019: Rachel helped my husband and I and was kind and helpful through the process of the return of the faucet. She explained that the employee did not know that merchandise CAN be returned but countertops CANNOT. We received our refund check in the mail and did return the faucet. read more