They do not enforce social distancing, I specifically requested my daughter & I be sat NEXT to each other, I mentioned it THREE times, each time they acknowledged that they would. They DID NOT. They separated us & put others between us. I have witnessed them take walk ins during a time slot their appointment person was due, leaving the person with appointment to wait or get put with someone else PLUS they did it to my daughter. I just had my 2nd fill, so 3rd visit & hoped it'd get better, this was a THIRD different person & still bad. The last visit, worst. I chose them as they were recommended & near home, the other place I went to, I have for over FIFTEEN years. I DO NOT recommend them. read more

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I came in for a gel fill. The regular place I go to was busy so thankfully Diamond Nail was able to take care of me right away. However the nail tech that took me, was rude about my regular nail tech's work. She criticized the layout and said something like "everyone has their day". Well I happened to really love the last fill I had. I paid $52 for a fill that came with CHEAP TALK. She was quick but didn't shape my nails evenly which can be hard.... but I felt her negative mindset about her industry. In my opinion, I WISH SHE wouldn't have spent 15 minutes bagging on someone else's work. She made me feel like I wasted money and time TWICE in one day. I am not happy and won't be back or recommend clients. read more

Diamond Nails - This is today's work, and I am not satisfied with the outcome and shape. - Nail Salons Near Me - Palm Desert, California

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Worst experience on nails. Took 2 technicians to complete a set. $126 dollars wasted. 2 1/2 hours to get these. Beyond upset lady didnt even apologize on cuttining my fingers. Please do not waster your time or money here read more

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If I could give this place zero stars I would! I wouldn't recommend this place AT ALL, my first time coming to this business, I had a horrible experience. The lady doing my toes was very rough and rude the entire time, and when it was time for me to leave, she demanded me to tip her I was going to tip because even if I hated the service I understand everyone has a bad day but once you demand, something that I DONT have to give you is just absurd. I wanted to give this place another chance because they do do very well nails but unfortunately I had a horrible experience again when I went I had made an appointment and I was there before my appointment time and I still had to wait over an hour to be sat. Unacceptable I understand places get busy but I had an appointment and that is not OK. I was charged an absurd amount for something that shouldn't have been that much. I don't do crazy stuff with my hands for my nails to break ever it hasn't even been 24 hours and I already have a missing nail. So sad they overprice their clients and it's not even good quality. Don't go here. read more

Diamond Nails - Nail Salons Near Me - Palm Desert, California

bad experience don't get me wrong she was doing her but too over 3 hours for her to finish bad she charged me 88 when i asked for the 65 dollars pedicure never will i come to this location again ever this lady messed up my nails i asked her to fix my big toe she didn't was telling me about her workers working too long one people when did the same idk my nails don't looks like the photo i gave her did tip cause the amount of time she took didn't tip cause my big toes look like cousins & not sisters so yea sadly i over spent too much & watch how you charge people charged me 88 for extra stuff i didn't ask for hell no I WILL NOT BE COMING BACK TO THIS PLACE EVER read more

Diamond Nails - Nail Salons Near Me - Palm Desert, California

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1st visit - friendly and attentive staff - Sheila did a great job on my gel pedicure and manicure. She shaped my nails perfectly as requested. Glad I found a location that is open on a Sunday during COVID-19. I will be back!!! 2nd visit - another perfect pedicure by Sheila!!! read more

LOVE this place! One of the very few places in the desert that can do just about anything. I like those boujee fancy nails and Jack is always on point! They do get busy though but it's because they're the best so be patient with them because its a great place with nice friendly staff. read more

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I went and got acrylics and got it done with Jimmy. I love my nails. It was my first time going here, I can tell it is a very popular place since their phone was non stop. I came here to do something different and add art to my nails since it is what they are known for. Jimmy definitely went above and beyond. As for COVID protocals it is indors but they are taking temperature checks and have protective shelds. Definitely going back. read more

Diamond Nails - Nail Salons Near Me - Palm Desert, California

Poor service for my wife. She sat one hour after her pedicure and her nails were still not dry. She walked out door and polish got in her toes. They acted as that was usual. Place is a joke and she will never visit that place again. Their name should be sloppy nails! read more

We were walkins, hoping for two pedicures at the same time and they were able to accommodate us. We both got the #2 pedicure and were very pleased. The gentleman spent a fair amount of time on salt scrub and massage. My husband also needed a good clean up on his Fred Flintstone, feet, haha. He doesn't usually like getting pedicures, but he didn't complain this time. We would both come back.. read more

Today was my first time at this nail salon. I went because I now live nearby and decided to give it a try. I got a gel pedicure and gel manicure and waxing services. To my surprise they worked on my feet and hands at the same time so that was awesome. My nail tech for my hands did a great job but the best part of my services today has to be the pedicure I received from my nail tech Dion. This was the best pedicure I've ever received. I feel like she scrubbed my feet really well and did not miss any dead skin followed by a great leg scrub and leg massage. Amazing ! I'll definitely be going back even if I end up moving away from the area someday. read more

HIGHLY recommend. This place is best in town, i've been going here for more than a year and have never been disappointed with my nails. A lot of reviews are saying that it's overpriced but you are paying for quality. I've been a regular client here for roughly two years & I normally pay around $80-$150 for my nails here. Im really clumsy in general but my nails always last. I'm also really picky with my nails but I have never had a problem. If there's ever any problem (which is rare) like a stone falling or me breaking a nail Jack always comes through & fixes it right away with no questions asked. I really recommend this place because they really do care about their customers and they always do whatever is possible to ensure that you leave satisfied. Not only that but the nail salon has such a positive environment, everyone there is really welcoming. Here are some of my favorite sets jack has done for me. read more

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I had time in my day and decided to get a relaxing manicure and pedicure but was I wrong. You don't need to have all new equipment but everything is falling to pieces and looks like it's not well taken care of. It's dirty, filthy and grossed me out while getting my pedi and mani. At that point I just wanted them to finish while sitting in the chair with one technician who had no idea and such a hard time removing my gel polish. The gentlemen doing my pedicure did not clean my feet properly (around the nail bed) without me asking. And the frosting on the cake is as I am sitting here there are roaches running around. Don't waste your money they should be ashamed running a business in those conditions. Please don't even bother coming here. read more

They just remodel the salon the 3d wall looks nice and clean. Nails technicians are nice and friendly who will make you feel welcome and great at their services. read more

Yesterday was my 18th birthday- I called right before they opened and they were able to squeeze me in right away for a full set and pedicure! Cece did an amazing job on my pedicure, very talented and makes you feel comfortable. Tiffany was maybe the highlight of my whole day! Super super fun, honest, fast, kind, and also talented. They were super packed, and I still made it in and out in 2.5 hours! I had a great time here and will be back. I've had some not fun experiences around the Valley at nail salons and have never understood why it was considered so enjoyable until yesterday. 100/10 highly recommend! read more

Diamond Nails - acrylics by Tiffany $80 - Nail Salons Near Me - Palm Desert, California

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Very disappointed ... I have been going here since high school and I am now 23. Today I had a terrible experience. I sat down in the chair and showed them the art I wanted done in my nails, the proceeded to laugh at me and completely ignore what I wanted. I asked for gel nails with flowers and they gave me just plain pink nails. They also charged me $25 MORE THAN I PAID FOR A FULL SET. and gel should always be less than acrylics. If you go here only go to the young girl, she is super reliable and the ONLY one I would trust. read more

I've been going here for the past two years but recently I've been dissatisfied. I went with Tiffany as a walk in for the past 3 times and I've come out super dissapointed. I'm always told I cannot have the color I want because she only wants to use dip powder even when I want gel. The shape is always off. I ask for long coffin and it always comes out square even when I ask for more shape. She is quick but usually too quick at the expense of the customer. You'll be out in 20 min but it's way too rushed. I sadly need to go somewhere else now. read more

Diamond Nails - What I wanted vs what I got - Nail Salons Near Me - Palm Desert, California

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Horrible service. They turned me away because I just wanted a nail polish change. I came here because it's convenient but I'd rather drive a few more miles to get better service. read more

The lady that did my nails made the length so uneven my nails crooked and like a blob. The guy who did my moms did them bubbly and like it was just put on there. overall i am not happy with the experience, she had as well cut them shorter then i said. read more

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I came here after a bit of research and lots of looking at reviews. It's safe to say that I'm glad I went along with my first choice!! I was promptly greeted at the front door and was told about a five minute wait. I was seated with Brian and I showed him a picture and he didn't hesitate! I don't think I normally ask for much when I get my nails done, but this time I saw a design I LOVED and just had to have it. He said he could, he asked for my phone to color match, and when I say he got the colors perfect, I mean they look. spot. on. A few places I've been had something "close" but these are great. Not only did he redo the design a few times just because he was unhappy, he went ahead and touched up a few places after they were done. HIGHLY highly recommend coming here. Thank you Brian!!!! read more

Diamond Nails - Design credit and what I asked for! - Nail Salons Near Me - Palm Desert, California

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Bit disappointed compared to my last visit. The lady said she would be able to do the design initially and at the end stated she couldn't. Asked if I wanted round or square- I chose round. Then stated she couldn't do the design since I said round. Why ask then? Edges not clean and very opaque. Dug in to the nails and scrapped some skin. Painful. read more

Diamond Nails - Nail Salons Near Me - Palm Desert, California

I came In with my girlfriend she scheduled a 4:00pm appointment only to wait an hour before being seen a long with another hour to be just half was done and then they mess up a nail ...ugh we're not even done and another two girls to come in complaining about services and told to come back in an hour (there nails fell off) I got bored and decided to check out some reviews because my girlfriend saw them on instagram ... and well the other bad reviews are correct... will see what happens at the end it's 6:04pm now I told her in front of them it's fine There's no rush so I'm hoping that she likes them ... so far she's vary disappointed. They didn't ask what length she wanted her nails and was afraid to speak up so I have to come in baby sit them to make sure there is no more hiccups ... apparently appointments mean nothing to them so if you work don't count on being on time .... read more

Diamond Nails - Nail Salons Near Me - Palm Desert, California

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Owner Nick just opened this salon on Monterey, in Palm Desert. Had a manicure and pedicure from Kim and Bee. It was very relaxing and wonderful. read more

Diamond Nails - Nail Salons Near Me - Palm Desert, California

Was recommended this place by an IG friend local to the area & DEF did not disappoint! Will definately return read more

Diamond Nails - Short nail slay - Nail Salons Near Me - Palm Desert, California

I went here and honestly they did a good job on my nails and toes, they were just basic gel nail polish however the lady did a horrible job on my eyebrows. She burned me and some of my skin came off. Just a little but still it still feels like a bad burning sensation. They still charged us for it but whatever I just know I will not be returning. Another issue was that people that are not trained right should not be doing the job! My sister had a young kid do her toes and he did try to do the best he could but took two hours and did not do anything on the package she choose and was still charged. Just be aware if your not trained don't do the job at all! We got ripped out paying almost 200 dollars. Honestly horrible service. read more

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$38 for trash-ass nails. My thumbs are not even the same length, let alone the same shape. I was charged $5 for the "removal" of my last set??? Like bitch! I went here, asked for stiletto nails, and they didn't charge me then :) Where was that fee when they realized they fucked up this time LMAOOOO. They also charged me an extra $5 for my complicated shape. Hoe, brother's nails at Indio wouldn't hurt me this bad, but diamond nails literal trash. I asked multiple times to fix multiple errors, spoke up on multiple occasions, and ya girl walked out of that salon 2 hours later ;) yum. This set is so trash, press on nails at Walmart look more bougie. An overreaction is an understatement, I'm pissed. read more

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I was super excited to try this place out unfortunately I am not happy with my set. The nail technician took two hours to do a full set. I asked for snake skin design and got fishnet design... I couldn't believe she said it was 58 with tip included. I wanted to say something but I was so over it already. Has anyone else been told that tips are included? I've never heard of that. I mean I usually tip anyway but never have been told that tips are included in already. She basically tipped her self $10 dollars.. anyway I'm never going back read more

Diamond Nails - Nail Salons Near Me - Palm Desert, California

Tiffany did a beautiful job on my nails and Brian did an excellent pedicure. They were friendly and the facilities are very clean. read more

Diamond Nails - Full set with colored powder and unicorn dust (chrome). - Nail Salons Near Me - Palm Desert, California

I've been coming here for about month now and everyone is so nice! Tiffany always does my nails, she is super sweet and I always leave very satisfied with the outcome of her work! I'm always getting complimented at work and I ALWAYS suggest to go to Diamond Nails read more

Diamond Nails - Nail Salons Near Me - Palm Desert, California

I don't have much to say about this nail place. A gel pedicure cost me $50, the polish started peeling on my toes after five days, they scrape the heck out of me with a pumice stone. Also, if you look at these so-called safety barrier between the client and the pedicurist, you can literally put your hand through the bottom of it and touch the pedicurist head and face if needed. It doesn't provide any procedural safeguards. I was disappointed. read more

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Very sweet people I loved it definitely coming back and would recommend to others. I got what I asked for and she even added some more for no charge . read more

I've been going to Diamond Nails for over three years now. Over the years I have watched them grow and expand on techniques/service which has made me happy. However, now I feel like they do not value all customers equally. This salon is now known for doing stunningly gorgeous & detailed nails. It appears they are now focusing on doing super long and elaborate nails, as it is a very popular style. I have noticed that they don't value those getting basic services like gel manicures/pedicures as much. Maybe my recent experiences have just been unfortunate. They also pack everyone in and I sometimes end up waiting over 20 minutes AFTER I have an appointment. Yesterday I Went to get a manicure with the dip & a gel pedicure. To make a long story short they talked me out of doing the dip and instead, putting on a powder and then doing gel on top... not sure why but the technician was pretty forceful with me choosing that instead of just the dip. When he went to remove my existing dip he took a fake nail and jammed it under the dip and began forcing it under to try to remove it. It hurt extremely bad and I had to say "that hurts really bad" because he wasn't listening to me say "ouch ouch ouch" repeatedly. He reluctantly then started the process of using the acetone to remove the dip. These were my natural nails and I had grown them out pretty long. They looked so nice and healthy. Before I could say anything he started cutting them. He asked me if I wanted them shorter as he was snipping and I said "only very little. I like them long but I think they need to be just taken down a tiny tiny bit." Needless to say he hacked them all off and all my hard work of growing them out went down the drain. He was going so fast there wasn't time for me to do anything about it so I kept my mouth shut and accepted it. I i'm going to Disney World with my kids and I asked him to do a Mickey Mouse design on my ring finger nail. I showed him a picture of a basic Mickey Mouse head. He said "oh yeah yeah" no problem. As you can see in the picture it is not even and it does not look good. Mickey's ear looks so sad. I could have done a better job at making a round circle. He was rushing to do it and he wanted to move on to his next client. He finished up and then left. I sat in the chair while my toes were being finished by a different technician and I was extremely unsatisfied. I tried to just tell myself to accept it and live with it but it was really bothering me. The other design on my other hand wasn't even either because he quickly just slapped it on there. I told the technician that was doing my toes that I was really unhappy with the design on my hand and I hoped that either she or he could help me fix it. She called him over and they basically said they could not tell there was anything wrong. They looked at me like I was crazy and that there was nothing wrong with the design that he had done. He rudely said "well we can see what we can do for you miss" with a loud *sigh* and then walked away and began to work on the new client that was getting a full set put on both her hands and toes. I am not hard to please but it just looked really bad and I just wanted it to be made right. I waited around for a couple of minutes and no one came to help me so my husband and I decided to leave. I was really upset. My friend was with me and The technician that did hers did a horrible job as well. Her designs looked absolutely horrible. They were totally rushed and she had polish on the sides of her hands along with chunks of acrylic that she was trying to pick off so that she wouldn't scratch her kids. When we got home I was so upset my husband actually called and they gave me my money back which was the right thing to do. I am happy that Jack at least made it right that way. I am really happy that we got our money back because a couple of hours later the gel begin to bubble badly and lift and cracked. This morning I noticed that I had black all over my hands and I didn't know where it was from. I looked at my thumb and the powder and gel literally turned to mush. I've never seen anything like it before it's almost like it is still wet. I have to go and get my nails done somewhere else now because it looks like my daughter who is two years old got a hold of my hands. Overall I will never ever go back to Diamond Nails which makes me really sad because I always have loved it. Now, I never want to go I think they like to focus on people that are getting elaborate nails and crazy designs and they try to push the rest of us through as quickly as possible. They were rude and did a horrible job and I will honestly never go back. It's really sad because I am a very loyal customer and a creature of habit. I like to be a regular at places and refer people to places that I know do good work. They now seem very money hungry and pushy. I know Covid has damaged a lot of small businesses but this is just simply not acceptable. read more

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Me and my 3 friends made an appointment for 4 full sets at 3, i got seated first around 3:15, my friend got sat at 3:25, the other at 3:40, and the last one at 3:50. The one sat at 3:25 appointment lasted 2 hours for a full set. We all were not happy with how our nails came out. We showed inspiration pictures and didn't think they were too difficult. The nails were badly shaped, weird colours, and just messy in general. read more

Diamond Nails - Nail Salons Near Me - Palm Desert, California

I was the only guy in there and I felt so uncomfortable by the employees by the way they kept looking at me and whispering to each other. I got a full set but I needed the blue nail polish on my nails taken off first. nail tech did the poorest job of taking the blue off so I was walking around with old and new nails lol never again. read more

Most of the nail techs do good nails I'll give them that but every time I come in it's frustrating and it's not even an enjoyable time anymore because I spend most of my time waiting than getting my actual nails done even with an appointment. I've been here 4 times and not one time has it failed where I don't wait at least 1 hour + what's the point of making me an appointment if you're just going to make me wait? People have stuff to do! They really need to hire someone who dedicates their job on scheduling because whoever is in charge of that does not know what they are doing every time I've gone I seen someone walkout because they are 1 hour + waiting past their appointment. Jack doesn't care because he thinks he always has his clients there no matter what but if this continues they are going to run their customers away. read more

My first time with Wendy I explained to her I have arthritis in my hands please be gentle I ended up repeating myself 4 or five times this is the only joy I have with having arthritis in my hands and she just spoiled it for me my nails are not what I wanted she took the emery board scraped the sides of my nails and my skin is sore my fingers are sore I will never go back again read more

I love Katie and Jacks work they are excellent...I would suggest them as great nail artist and fantastic service... read more

Diamond Nails - My nails done by Katie - Nail Salons Near Me - Palm Desert, California

Rude people. Brent did my nails and they look horrible. The shape is sideways and the nail overall is lumpy. Will not return. read more

Diamond Nails - Nail Salons Near Me - Palm Desert, California

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They usually do a great job, this last time I went my gel mani was a messy and also started chipping after 4 days

My niece went there a few days ago. She had a picture of what she wanted - the longest nails they have in a set but she wanted them a tad shorter. As she started to tell Jack, the technician, that she didn't want them as short as he was going to cut - he was talking to another tech, ignored her and basically cut the nail in half. He never even bothered to ask if the length he was going to cut was what she wanted. My niece is a timid girl and when her mother and I saw the nails, I told her that she had to go back. The nails were uneven in size and the gels were thick on one finger, thin on the other. When she went back to the salon Jack clocked her, had a woman come and speak to her. My niece shows her the reference pic and her nails. Jack then walks up and starts basically yelling at her, saying she didn't speak up. She said she did but he ignored her as he was talking to someone else. He tells her to have someone else do it later in the day cuz they were busy or get a refund. My niece got a refund cuz she had errands to run but told him to keep his tip cuz she appreciated that he did her nails even if he messed them up. He snapped at her, saying "I don't want it" and walked away. She felt so bad, she came back to the house and cried. There was no need to yell at her in front of people because he messed up. I'll post the reference pic and her nails she got shortly. read more