Went to second soul after having a poor experience at another shoe store. A sales person, Wally,…read morespent a lot of time getting to know what I was looking for. my feet were measured, my gait was analyzed, my old shoes were examined for patterns on wear. Wally then fine tuned which shoe was going to be best. First two were too big in the heel. Third fit "was just right". Tried insoles, but they weren't needed. All in all a very good experience-highly recommended!

I visited from Las Vegas and think Second Sole is easily the best running shoe store I've been to!…read moreI wish I could buy all my shoes from Dylan. He is the most knowledgeable person I've ever met at a running store. Plus he is patient and wants to find the best option. Thank you!

This store felt like pure chaos to me the moment we walked through the door. While my local Rack…read morehas catch all racks with a plethora of items, this location was mostly that. I don't know if I'm alone on this, but it was overwhelming. I prefer to see racks of like items, maybe different colors, but there was very little of that here. The majority was racks and racks of clothes, different styles and sizes all together. While I know a lot of people like to find a deal at and enjoy the hunt, that's not me when it comes to digging and digging through racks of differing styles. I didn't really pay much attention to the prices, as I didn't see anything that interested me, but I imagine they're decent like their sister stores across the country.

I always shop here when I come visit from North Carolina. Excellent customer service and unique…read morepieces!

This place is a diamond in the rough. I originally found hibbet sports online buying sneakers for…read moremy son. I wanted him to have these all black Jordans but couldn't find them anywhere. but hibbets had them online & I was able to pick them up at the store for no extra cost. So when I went into the store I seen some familiar faces from the Cleveland sneaker scene working as a MGR and I was glad to see they had good knowledgeable people behind the counter. they don't have a huge shoe collection & Some of the clothes are out dated but the ability to order whatever you want online it's a major upside to ordering what you want if you're not in a rush. if you live in the Euclid area and your hunting for the lastest Jordan this is a good place to find them. I would encourage you to check this place out .

I get it , smoking weed is acceptable! But doing it in the stock room during Christmas season while…read morechildren and families go out buy gift. Love there cloths not the service unprofessional and disrespectful people working close to our location.

Nice store. Check out is arranged differently from others. Line weaves through the maze of small…read moreitems, snacks, candy, etc. Lots of registers are in a line. At the far end of the line are racks of online order pick ups. And there is self check out if you don't want to wait for a register that does returns. I hadn't seen that before.

Your app either slow or doesn't open at all. Your customer…read moreservice, phone and live texting. It's impossible to get information. Why can't I call and speak to someone that I can understand? Why do I have to put in my entire card number and Social Security number, to make a payment? it was quicker before you switched to a bank card! Too often, while searching your clearance online, the price when you look at the item isn't the same as the one while scrolling. I have NO issues with in store shopping.

I was once very impressed with this Macy's. I was a frequent visitor years ago. Back then the store…read morewas grand, well organized, and had exceptional service. The entire shopping center and this store recently sharply declined. I was very disappointed in my last experience. SHOPPING CENTER: The shopping center contains Macy's and Target. The plaza was formerly more lively. The store has multiple entrances, and two parking lots. Surface lot parking is limited. Parking garage space is plenty. However, this parking lot is very dark day and night. It doesn't quite feel welcoming or safe. STORE/INVENTORY: The store is your typical Macy's experience with a little less dazzle. There are no seasonal decorations. The inventory is mostly in disarray. It is also very dated. I was surprised to see the styles of dresses especially. The good news is that there is a big clothing sales section. Overall, it's hard to understand the pricing of items due to signage and labeling. The inventory online doesn't reflect the in-store situation. I was looking for various pairs of shoes that were available online but not in store. Not just a single pair, multiple. SERVICE: Honestly the service is terrible in multiple ways. Beauty department has very persistent sales tactics. Even if you politely decline the perfume offers, the sales people persist. Personally, most perfume gives me headaches so I didn't appreciate the persistence and lack of understanding when this was shared. Some areas of the store completely lack service. For instance, the shoe department is completely unstaffed. You are on your own. It just seems like one area where the assistance could be valuable. Checkout is the most unfortunate customer service encounter. I approached checkout with two pairs of shoes worth over $200. I was trying to find a second shoe for the display shoe in my size. Since there was no one in the shoe area, any other departments, it was the only place to ask. There was a lot of confusion before it was sorted out that the shoe area is not staffed. I was then handed the shoe and told to go resolve it on my own and find the other shoe. There were no attempts to even pretend to look. The statement was - "we don't carry these shoes in store, we don't know about them." The sales associate kept handing me the shoe and sending me away. It was very confusing, I genuinely didn't know what I was supposed to do. Return the shoes or look again? Long story short, I went to Dillard's and had an exceptional experience. I didn't buy anything at Macy's based on this experience. I wouldn't recommend this store for positive customer experience. It was once quite pleasant but not any longer. The service is severely lacking unfortunately and needs significant improvement. There is just no customer-centric experience.

Macey's, you need to give jasmine a raise or never let her go she is beyond valuable to your…read morecompany. I went in unsure of what cologne to get, after looking I asked a lovely women named jasmine who works in the fragrance section. She not only helped me chose one I liked but also made sure it was the right choice for me. I highly recommend going to shop with jasmine she will get you right every time!

I have visited Next every time I was in Cleveland. I always went to the location that was in the…read morenow closed Randall Park Mall. (R.I.P.) I was truly sad to find out that Next had closed as I was unaware that there were multiple locations. Thanks to Yelp I found out that there are Next stores all over Cleveland and I damn near hit them all this weekend. This location is in Beachwood Place on the second floor next to Nordstrom. It is a little cramped but what shines here is the shoes! As soon as you walk in there is a three tier table with nothing but shoes! On the left side is women's boots, heels, sandals and sneakers. On the right side is men's sneakers. The store is set up the same way. Women's clothing on the left and men's on the right. This weekend they have Nudie Jeans on sale for 30% for as low as $139 and Levi's for $35! They didn't have any Nudies in my size left. :(

it's true, beachwood mall has more to offer than fraps and abercrombie…read more next sells streetwear lines like 10 deep, alife and creative recreation. clean, modern but still inviting - shopping at next is like hanging out with friends, although these friends talk you into buying a $150 hoodies. prices aside, next also has awesome sales. $75 is still a lot for a tshirt, but when you get it half-off you feel 50% cooler. come to think of it, just browsing in next makes you a tad bit cooler...but not if your'e carrying a bag from the gap, cause then you can't be saved.

This was my first time in this store. From the outside, I…read morewas hard to tell if it was open. Since it was almost three on a Saturday, we went in. The lighting could be better. Inside, the store was very neat and clean. There was a decent selection of women's and mens clothing and shoes. There were several sizes available for each item. If you are a fan of privilege society brand, they have a ton of options. I saw a lot of athletic shoes that I dont recall seeing other places. The man working there was very nice and knowledgeable. We left out with a pair of shoes.

This store has a wide selection of exclusive product that cant be found anywhere local, prices…read morewhere definitely reasonable! The staff was wearing masks and place was well sanitized