has been doing our taxes since 2012 she's highly professional very easy to work with and I…read morerecommend her to anyone looking for a professional tax prep

Do you like big surprises and really hard spankings? Do you enjoy confusion and humiliation? Are…read moreyou looking for someone to judge you and then send you a really big bill? Then Teena Takata is your new accountant! My experience with Teena was special right from the beginning. She dismissed all my questions by telling me she "doesn't keep that information in her head" and would charge me to look it up ("What's the income limit for a married couple to have a Roth IRA?"), or to go ask a lawyer. That was when she answered my questions at all. Twice, I asked her to estimate our tax bill with plenty of time before taxes were due... she didn't. Then, on April 14 at 7:00 PM, we got a text message to "write a check to the IRS" for almost $20K. I love surprises! Especially when I get to scramble to put a large sum together overnight, that's the peak of life experience! Most of my emails were answered with wonderful jabs at my intelligence without actually providing an answer, creating more emails, more questions and a higher bill. We got a bill for almost $6,000 for that year's tax prep! Super great! We had so many enlightening experiences with Teena, I particularly liked hearing about my character flaws throughout all that, so helpful. Teena Takata is awesome! For a fun, expensive tax time and truly excellent, professional-quality humiliation, there's no better accountant than Teena.

I strongly advice against engaging this firm for any tax help. One of their employees having…read morereceived all the information from me, nearly 2 years ago, is yet to get back to me with an official response in spite of many e-mail assuring that she has been talking to IRS. I have an e-mail chain that clearly shows how negligent they are in providing services they promise to provide!. My repeated requests to return the papers that was given to them for tax exemption filing has not happened either. Due to their negligence my organization ceased to receive tax deductible donations for two years. This has caused disruption to the services we were providing to the poor and needy students. My next course appears to be a legal route . Please stay away from these guys and avoid unnecessary distress and anxiety. K. N. Murthy

Just the nicest. Easy to talk to. She is knowledgeable and caring. J think that her fee was more…read morethan reasonable. Will be returning next year!

Jeri was proactively helpful, incredibly knowledgeable, and provided a lot of guidance pro bono…read more After explaining my situation, she was able to infer other impacts or considerations I should have, that I wouldn't have necessarily thought of, and she provided sound guidance on those fronts. It is apparent that she genuinely cares about people, even if they're not necessarily her clients.

I have been a loyal HR Block client for many years but found myself in need of a new tax…read moreprofessional this year. Duan was great. She looked at my previous taxes to see what we had done in the past and she took all of my notes and backup paperwork for the current tax year and we talked for a while. Two weeks later I received a copy of my taxes in the mail to sign and send back to her. It was a great experience, she's friendly, has a great work ethic and is good at what she does. I will be back next year.

We just finished our returns, and it was a great experience with Ms. Duan Wei-Maynez. I purchased…read morethe Yelp coupon, $150 for $300 in services, and I am very glad I did. I told her I am the "duke" of her office on Yelp, and she was quite tickled... figuratively speaking. Ms. Wei-Maynez is professional and responsive, her office is easy to find and nice, and we were treated with respect. These things aren't easy, and it's nice to have someone who will listen to our dumb questions and give us practical explanations. See you next year, same time!

$735 in late penalties 13 attempts to reach them including:…read more4 in person office visits Multiple phone calls 3 certified letters Several e-mails NOT ONE CALL BACK OR REPLY All of the above occurred after I paid for my tax return and filing to be completed by Hilary. I wonder if she actually works there because 13 attempts to contact her have gone unanswered. Her staff is very polite and promise to give her the information, but Hilary has never contacted me. I paid $875 last September for my tax return/filing and they gave me a letter stating they filed it, but the IRS never received it nor did the state of California. I knew this asap because money was never withdrawn as they said it would be to pay what I owed. Little concerning, but I just figured they would check on it and get it done after the first few inquiries. I asked over and over again via multiple methods to see what was going on . I even received a face to face assurance from Tamara, the owner, who reassured me that she would make certain her daughter, Hilary, would call me. That was in December No call. EVER. From anyone in the company as of today, March 26. In January, the IRS sent a letter stating I needed to file which confirmed this company didn't finish the job so, yet again, I drove over and brought a copy of that letter. After months of asking them to help me, they finally filed it in late January, SUPER LATE. Why did it take several e-mails, letters, phone calls, trips of driving 90 minutes roundtrip to get them to do what they were paid to do on time? Meanwhile, I've paid penalties to the IRS and to the state for $735 and still have not received any explanation or apology or reimbursement. Mistakes happen, I understand that, but there is no reason for a paying and repeat customer of several years to be ignored by the very person you trust with your business and personal tax preparation. Three letters to the office, 2 delivered via certified mail and one dropped off in person by a friend, seeking reimbursement for the penalties have gone unanswered. Going to court seems like the only way to get any response which is really frustrating. I have never left a negative review because most companies care and are doing their best even when they fall short. I've tried for months to get someone to respond, but they don't care that I've given over 15 hours of my time driving to and from West LA, going to the post office, sitting on the phone, dealing with the IRS and having to find a new tax preparer. Time I needed to spend with my elderly parents who are battling cancer and Alzheimers respectively has been spent on this nonsense and now I have to go to court. So frustrating.

Personable, prompt and thorough! For an accountant, this is all I ask. It's surprisingly rare!read more

Debbie is the only reason I have survived the last seven tax years with my sanity intact! She takes…read morethe time to explain the intricacies of my business returns every year, makes good suggestions on how to best prepare, and helps us prep for the year to come with confidence. Having her as my CPA has been nothing short of a blessing. Thank you Debbie!

I sent nice message to Debra to see if she can help me. The reply I got was a short, stale,…read moreclosed-ended, and she turned me away coldly. From her attitude alone I would recommend staying away.

They were very helpful and getting the job done timely as possible…read more The whole team worked together to ask all of the right questions to get me the maximum relief from my tax debt. I will definitely use them and refer them next year

Angela is quite knowledgeable and cares a lot about her clients. I can count on Angela doing an…read moreexcellent job in preparing my taxes.

AJ Holt has been my family's tax accountant for 23 years. We would simply never go to any other…read more The most valuable gift they offer is the priceless gift of total peace of mind. We absolutely love Bill, Jennifer, Marissa, and the team. We are so grateful that they are in this world and that they share their talent and wisdom. I've lost track over the years of how many referrals I've sent them but it's a lot. Most of my friends go to AJ Holt now, including loved ones who don't even live in SoCal. I feel that it is essential to have an outstanding accountant in this world, especially as a business owner. I love being able to contact them year round with a question and know that they know my accounting picture inside out because they genuinely care and have been by my side through it all. Over the years my portfolio has evolved and the team has been amazing from my simple beginnings to my portfolio today. I strongly recommend this accounting firm to everyone, whether you just need reliable help with your taxes, file returns in multiple states or countries, or you're ready to level up and build a relationship with a firm that can help your business and free up your time. It also makes me happy to know that I'm supporting a local small business. Joining this accounting firm will be one of the best decisions you make. Can't recommend them enough. PS My dog loves visiting this business. "Are you ready to go see Bill and do our taxes?" gets met with extreme enthusiasm from my Boston Terrier.

I have been doing my personal and business income tax at AJ Holt for over 45 years. First with John…read moreand then with Bill. I can't imagine working with anyone else. Very competent and professional as well as friendly and great communication. The office, run by Jennifer, is friendly and efficient. Believe it or not I actually look forward to tax time because of the personal and professional relationship created over the years with Bill and Jennifer. It's nice to see them and catch up a bit and they always take great care of me and make tax time easy. I highly recommend them for tax and bookkeeping.