I had high hopes for this place. I was at work and smelled someone's order in the elevator and decided after work I would go and try them out. I got the turkey sandwich fully loaded with all the toppings and sad to say it wasn't very flavorful. I had it topped with their signature oil. Which was very bland. I expected so much more from the sandwich company I personally had to add other flavors such as more salt and pepper to get any flavor from the sandwich. The service was nice. The young lady gave me recommendations on what I wanted to try since that was my first time there it was an average sandwich shop decorated with sandwich, paraphernalia restaurant, vibe items, but I can't say it was nice and clean. read more

DiBella's Subs - Turkey sandwich, fully loaded with onions, bell pepper, pickles, spinach, tomato, and the signature oil - Sandwiches Near Me - Mayfield Heights, Ohio

This is a fine DiBellas location. The service was a little short but the space is clean. I came during the lettuce scare of 2026, so I opted for a sub with no veggies. I got the bbq chicken which only has those two ingredients plus cheddar cheese. There was nothing exciting about it and it didn't hit the spot like DiBellas usually does, but it was food in my belly. Their pasta salad was a little too acidic to me. Too much dressing. read more

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Currently I don't get subs very often, since most of the shops only have tuna or vegetarian options for me, but when I do I usually pick DiBellas. I stopped at the Mayfield store (on SOM Center) to pick up a 5" tuna sub for lunch the next day. I used the online ordering so the sub was ready and I got in and out quickly. DiBella's has a bigger footprint then the usual sup franchise, they have plenty of tables to eat in the store and the decor is a bit better then the competition. I prefer DiBella's for a number of reasons. First I think the bread is better, a bit more substantial with a nice crust and soft inside, the choices are all good, this time I got the everything style bun. Second, the tuna is high quality and well drained which means that the balance of the sub seems better to me. Third, the vegetables are fresh and crisp, with good flavor. Finally I really like having several options in the peppers including making the sub spicy, which is a nice contrast to the tuna. If you are looking for a good high quality sub check out a DiBella's, the food is great, there is good variety, including the option to have your sub grilled, and service is generally good. The Mayfield store is convenient and well run. Give them a try. read more

I was traveling to Cleveland to visit with my best friend. She had to work so we decided to order sandwiches to the house for lunch. Now although I'm not a huge sandwich fan this is one of the best sandwiches I've had in a very long time I definitely would visit this place again if I'm traveling to Ohio or any of the other locations they are at!!! the sandwich was very yummy but the everything bread was really wet set it off. I did not eat at the location so I cannot really comment on their service or what it was like inside but I can tell you that the sandwich is wonderful. read more

DiBella's Subs - Italian Assorted - Sandwiches Near Me - Mayfield Heights, Ohio

Wow. Never been here before. Ah, those halcyon days. Ordered the Buffalo Chicken sub. They forgot the Buffalo sauce! Pretty sure they didn't add the bleu cheese and provolone either. Basically, it was a plain chicken sandwich. Certainly a great way to keep the place as empty as it was today. read more

Good flavor, got it hot. Made with pickles, peppers, olives, frillier onions and mushrooms, mozzarella cheese on an everything bread. Service was quick and gave me great recommendations. My first time visiting so it was nice of the worker to be patient with me. read more

DiBella's Subs - Italian Assorted with pickle and drink - Sandwiches Near Me - Mayfield Heights, Ohio

Wow excellent flavor. Fresh bread and overall probably one of the best subs I've ever tried. 5 stars all around read more

DiBella's Subs - Build Your Own - Pick Three Meats - Sandwiches Near Me - Mayfield Heights, Ohio

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Half the stuff I ordered wasn't on the sub there was total like 3 pieces of cheese on my sub and the workers were not very friendly very rude read more

They ain't put no cheese on that jawn. Older women was pretty rude. Restaurant was nice though.

Ordered veggie sub on 2/24/25. Modified adding lettuce and 2 types of cheese which I paid extra for. Upon checking sandwich at home I found there was no lettuce and no cheese at all. It was the worst sub I've had. This is only the second time I've been to the Mayfield location and second time disappointed. Will not order again for myself but only for my husband. So many other good sub shops. read more

Pleasant staff, good food. Restaurant was tidy. Service expedited quickly. Will definitely return.

I've been here three times with my wife and can say I'm not impressed. Both times our subs took a long time to make and customers seem to get their subs despite coming in after us, maybe because we both get ours toasted? The first time they got our order wrong and the other times staff had to ask us questions about our order 2-5 minutes after we had finished ordering. A 15+ minute wait seems typical here despite the place being empty every time we come. The subs while large are poorly proportioned; there is too much bread for the pitifully sparse veges and the meat is spread too thin. We usually end up combining the two sub halves into one to make a meaty half-sub that's much more resonably proportioned. While the ingredients may be slightly higher quality than other sub shops there is a substantial price mark-up (~$11-13/sub) that I don't think is justified. I think subway or jimmy johns are faster options that offer a better value. Wouldn't really recommend this place but if you insist i'd make sure to order your sub with extra meat. read more

I used to like Dibellaas Subs but after today I will not be going back because I spent $21.00 for my son and myself only to end up on the toilet! I knew the meat on the sandwich tasted weird. I cld only eat most of half of the smallest size. I threw the other half in the trash. Apparently this location isn't paying attention to food safety. I didn't want to give them any stars after my experience today. read more

We ordered two subs with a few modifications and both were exactly what we wanted. They were so fresh. The subs were ready exactly when promised, which we picked up. Plus, they gave me two bakery fresh cookies for free as a birthday gift! Their frequent buyers program is really worthwhile. Never disappointed with a DiBella Sub! read more

We ordered two subs online at 6:00 for a 6:45 pickup. We arrived at 6:40 and they said "they were working on them". Subs were finally ready at 7:20!! This was beside the fact that a minimum of nine people came thru ordering at the store and received theirs before ours! We will be looking for a new place for subs!! No one seemed to care that we were waiting. read more

After patiently waiting 30 minutes for two very basic sandwiches, both orders were completely wrong. The staff was dismissive and unhelpful.

Great sub shop. All employees had on masks and customers needed to wear them as well. I ordered the Dagwood sub which had turkey, ham, and corned beef. You are able to pick from a few selections of bread and I choose plain. The bread is absolutely delicious. You are also able to pick numerous toppings for your sub including tomatoes, lettuce, onions, olives, pickles, cucumbers, and peppers to name a few. There are also several options of cheese if that pleases you. The sub itself was great. There was plenty of meat and the veggies were fresh and flavorful. I highly recommend this sub shop compared to some of the other options. It does take a little longer to make your sub compared to some other places but it is definitely worth the wait. read more

DiBella's Subs - Dagwood sub - Sandwiches Near Me - Mayfield Heights, Ohio

Delicious subs. The staff is kind of new, so they are getting used to where things are, but the service was good. Got a small sub, and it lasted me all day read more

DiBella's Subs - Sandwiches Near Me - Mayfield Heights, Ohio

Great job, Mayfield Team! Love how fast these guys work. So friendly. From all the way across the room they greeted me. My sandwich was done on time. Thank you guys! I wish you more business! read more

This is the second time having a less than good experience with this particular location. We ordered three subs last night and on two of them ingredients were missing as in side items like lettuce and condiments. I literally got meat and some onions and that was it on my sub. I didn't call the store when I got home, even though I did last time I ordered from them with a similar issue and they were actually quite nice about it. I'm not, nor have I ever been someone looking for something free or a replacement. It's not that serious. I totally understand about how hard it is to get help these days, especially in this type of job, but I'll stick to the one in Solon from now on. I've ordered from that location several times and never had an issue. I'd recommend skipping this one. read more

Tonight we went in for dinner to take home. We love Dibella's and are long time customers. Unfrotunately things are going downhill there. The last three visits have been very unsatisfying. The shift manager, Nicole has a terrible attitude. She comes off as angry and rude. The first time we thought it was a fluke but tonight was too much. She was clearly angry that they were busy. (it's Saturday night. What do you expect?). She was finished with my sandwich and actually threw it at me. Other customers actually looked at me when she did it. I could not believe it. She then proceeded to give my husband the same cold rude service. We love DiBella's and we will continue to be customers but we will not go to this location ever again. This manager should not be working with the public. read more

Where's the meat? No, seriously where? Penn Station, Jersey Mike's, Mr. Hero they at least give you what you paid for, but DiBella's this is just sad when there is more bread than meat. Shame on you. And look at the picture and how carelessly constructed the sandwich is. Plus when I went up to get my sandwich (funny they make you wait for your food and then they just throw it together) the young woman who handed it to me was too busy to even acknowledge me and they weren't even busy. read more

DiBella's Subs - Medium sized Philly steak. - Sandwiches Near Me - Mayfield Heights, Ohio

Always excellent service and friendly staff! Food consistently awesome and fresh! Online order process is a breeze; and pick up is always on time! Highly Recommend read more

The sandwiches and salad we got were fantastic! The value was high (we got 2 small subs, one medium, one salad, one kid meal and one Gatorade for $35!) and the portions were large. The flavors were on point. I only knocked one star off because the service was incredibly slow - however we found out at the end that the person helping us was new - so hopefully it's not usually like that. Also my croutons needed about another hour in the oven - soft and full of oil. All in all, if we're ever near one again we will absolutely stop! read more

HORRIBLE customer service! I wasn't greeted by the sandwich maker or the manager when I checked out. I given my sandwich w/o a bag & after I asked for a bag my sandwich was out in a bag and tossed on the counter as the employee just walked away. No thank you, no have a nice day just her back read more

Fresh, quality ingredients, large portions and delicious bread. Online ordering was easy and the order was prepared quickly and accurately, even with special provisions. Will visit again! read more

Got my order in pretty quick, took a bit longer than most sub places would take. Got a nice big sub I was excited about, it was supposed to be hot but was lukewarm. Fairly expensive for a pretty mediocre sub. Maybe just a bad day? Atmosphere was nice though. read more

DiBella's Subs - Sandwiches Near Me - Mayfield Heights, Ohio

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Have never had a bad sandwich from DiBella's . Love the bread and they don't skimp on their ingredients. Always a special treat!

Never knew any restaurant could be this slow. Twenty five minutes for two subs. No reason it takes that long

I ordered two subs tonight waited over 30 minutes as no one in line or ordered before me. I got my Dagwood sub and had to wait for my meatball sub. While waiting 3 people who ordered after me got their subs. A worker started making my meatball sub and came back to me and asked what I ordered. Just then the slide sub in front of me . My pictures says it all wiled veggies limited meat. Never going there again. read more

DiBella's Subs - Food - Sandwiches Near Me - Mayfield Heights, Ohio

Easy online ordering and the subs were ready on time and wonderful! We loved the 2 subs we ordered: The Godfather and tuna. Both were prepared with lots of toppings and the bread is always fresh and delicious. It's our favorite sub place! Very glad we ordered our lunch from there. Good rewards program too. read more

The cheesesteak is normally great, but this time it was gross. It was supposed to be on a sesame bun but was on some very dark, possibly burnt bun. I threw half of it out. There wasn't much meat on it either. Doesn't make me want to go back. read more

The food is good. But we came in at 6:30 and they were dead inside yet every single table was dirty. This place is huge and not one clean table. Had to do it myself. This place needs a serious cleaning read more

DiBella's Subs - Sandwiches Near Me - Mayfield Heights, Ohio

One of my absolute favorites. Not sure that will remain after the 2 lousy subs I got today. Very skimpy on the meat is putting it mildly. Forgot my tomatoes, and sloppily wrapped. My wife's was about the same, but she did get her tomatoes, but again very skimpy on the bbn meat. read more

My order was on time, made exactly how I ordered and the staff was very courteous. The subs were outstanding too! I highly recommend.

We always thought Di Bella subs were very good. Things have changed. We went in at about 10:15 Saturday morning in the Centerville/Dayton OH location. Empty at that time. I ordered the Philly Cheesesteak. Meat was tasteless, and I thought they forgot the cheese. Looked very carefully and there were a few fragments of melted cheese. My wife got the meatball. She ate half. I took a bite and actually spit it out. It tasted like filler. I used to love both their meatball subs and Philly Cheesesteaks. We didn't return them because the young kids working there were pleasant, and they have to follow management direction. I guess that means cutting way down on cheese. It also means working with lower quality ingredients. We used to go out of way to go to Di Bella's. After moving to another location, we hadn't gone there in several years. It really went downhill. Wish they just raised their prices rather than cut food quality. Place was clean. Will not return. A waste of $20 dollars. read more

I think that it's difficult to be a successful sandwich shop unless you have something different to offer. What I like about DiBella's is that they have quite the variety of meats and breads, and I love their famous oil dressing. It's full of herbs! I usually get the Dagwood with roast beef instead of ham, hot and on whole grain bread. They have excellent hot peppers, and I always ask for extra... It can never be too hot! A small sandwich is enough for me, and I can eat. A medium is close to being a footlong! I wish that they would spread the meat a little better. One bite will be just vegetables, another just turkey, another just corned beef, etc... I ordered this sandwich to enjoy it all together... Their pasta salad side is OK, they drown it in too much dressing. I do love their huge pickles here! Overall, I would choose DiBella's over Subway ANY DAY! read more

I prefer local restaurants, but as fast food chains go, this is not bad. Same idea as Subway (custom subs to order, no table service) but more food for the money. A "medium" is about the same size (a little shorter but wider) as a foot-long from Subway, has better quality bread, and costs less. Similar vegetable options, more cheese options, and a large dining room with real booths/better atmosphere to sit in (I'd never "eat in" at a Subway if I could help it). They're about as fast as Subway for cold subs (I can't judge the hot ones). The ingredients are not on view: they ask you verbally whether you want each one. This system seems to work OK, except you can't visually verify that they've got it right until you eat it. They don't have full table service but they do bring your sub out to you (by number tag) if it needs to be cooked. For vegetarians, always go for the Cold option. Hot means they grill the vegetables on the nasty Communal Slab of Melted Animals. (I'd also ask them not to slice the sandwich at the end, for the same reason: Communal Knife of Animal Tissue.) The veggie sub does have cheese (if you want it) but there's also a cheese sub--which I'll avoid in future: it has about eighty pounds of cheese on it! I find it hard to give up cheese 100% and go vegan, but that much cheese overload might just have pushed me over the edge! Minus one star because they use too little sauce (kind of flavorless as a result), and because they don't have a veg patty like Subway (and if they did, it would go on the communal grill), and because there have been ingredient mix-ups; but they were nice about it and offered a free sub coupon. Minus another star because my last veggie sub had a big chunk of tangy pink Mystery Gristle! Hwthleaughhh! Ingredient mix-ups can happen any place, so the real reason I hold it against the place: you can't see the food prep area behind the big counter. That means they have less incentive to keep things tidy, and you don't get to see what 's going in your sandwich. (Compare Subway: all behind glass, so you can actually SEE if there's a hunk of Free Range Cat or whatever among the lettuce, and tell them to take it off.) read more

Great, fresh fillings and breads. We had some modifications to our sandwiches, and the staff completed our order perfectly and, it was obvious, with great care. We will return! read more

My experience with DiBella's has been outstanding. The food is delicious with large portions and plenty of options. Love their online ordering tool which is easy to use and so convenient. Their curbside pickup is the best. No waiting. When I do eat inside the restaurant, it's always clean, and the staff is very courteous. DiBella's is a 10 out of 10 and beats all others hands down. read more