The customer service was great! A couple of high school-age kids were really nice. We had a little…read moreSpider-Man chat. The vibe was pleasant in the restaurant. Order on the phone or at a counter, get food at the table or take it to go. The place seemed clean but I wasn't in there for very long. I wasn't looking too hard. The pizza was very good. NY style, pretty crisp, tasted fresh, good crust. The box was a little greasy but not too much - just about right. Great pizza, not great value. $25.91 for a cheese pizza, $31 with tip for the two nice kids who were working.

Best pizza in town! I grew up on this pizza and I always find the best pizza is the one you grew up…read morewith but regardless, this is still my go to. The place is very family friendly. The service is always super fast.

We used to LOVE this restaurant! We still love the servers. They haven't changed. They know us by…read morenale and they know what beverage we like without having to ask. The food had always been delicious until this last visit. Given we are regulars at the place, we know the quality of the food has been consistently fantastic and the wait for the food is typical - not too fast or slow - enough to prepare the meal given how busy the place has always been. This last time, however, it was a good 45 minutes before the order came to the table. Neither one of our meals was very good. I was very hypiglycemic by this point and so I ate the french toast that was completely uncooked inside. At first I wasn't thrilled that the bread was considerably smaller than it used to be until i bit into it to find cold wet mush. I should not have eaten it at all. My friend had ordered a patty melt - medium which should be light pink in the center. It was bloody red. She sent it back and about 20 min later it came back exavtly the same. She sent it back again. Another 20 minutes later it came back well done and with spices in the meat that made the meat taste lousy. So now she had a burger that wass over cooked and tasted bad. She didnt gat to eat because by that time we were done. I wish i had turned back the french toast. I kept hoping with every bite it might be cooked. Not one bite was cooked. Not even one. Being hypoglycemic I felt like I would lose my cool if I didnt eat something so I ate. It turns out the place had been bought and the new owner really didnt care. We got to talk to the brother of the new owner who only said that the place has been very busy and that should speak to the quality. He couldnt care less about our experience. All I have to say is that they are going to be losing a lot of money having to replace meals and once people find out about the sudden drop in quality of the food, those peeople that have been filling the place will not be returning as we wont be either. We refuse to go somewhere that the owners could care less about their patrons.

Jack's Deli is an Eastern European/Jewish deli that's been a part of the community since the…read more1980's. The original owner grew up in then Czechoslovakia and brought a part of home to the US. Recently the deli was acquired by the Cleveland Restaurant Group. I've been visiting the deli for over half a decade when I crave Eastern European meals. Lately I've been less enthusiastic about visiting due to food changes. RECENT CHANGES: The deli operations have remained unchanged from the customer standpoint. There is still restaurant area and deli. The menu is the same. The hours of operating were reduced with few dinner times remaining. The food recently drastically worsened seemingly due to ingredients. Soups especially took a hit tasting more artificial. ATMOSPHERE: Casual, old style, mom and pop atmosphere. Most guests are families. The front of the business is a deli where you can order your goodies and pay at the counter. The back is the restaurant where you can get seated by the host who is located by the deli. The layout makes entry and exit challenging. FOOD: I always take my food to go, and never dined at the restaurant. I previously ordered many dishes and to be honest can't remember them all. All were good. As a result, I'll talk about my latest order. - Cabbage Borscht ($11.75 for a quart) - I'm from the country who invented borscht and had many borschts in my life from different countries. This is not borscht. It has no beets. It's a vegetable cabbage soup. The menu does not indicate this is a spicy soup, the receipt indicates "hot cabbage soup." The soup is spicy which borscht never is. Worst of all, there is a very strong hint of canned tomatoes or some tomato paste. I couldn't eat more than two spoons of this soup due to artificial flavor. It's very poorly made. It's hard to name this homemade soup as listed in the menu because of artificial ingredients. Real tomatoes would drastically improve this soup. - Mushroom Barley ($11.75) - The soup wasn't pleasant. It tastes slimy. I think that the problem is the base is some vegetable puree. I didn't enjoy it. - Knishes ($7.90 x 2) - I love knishes here and they taste the same as before. Very heavy on the meat (Rueben in my case) and delicious. To be very honest they don't always feel fresh but I love them just the same. SERVICE: Service is average. The guys at the deli aren't too warm or friendly. The checkout people are always nice. There is clearly some miscommunication between the kitchen and the front of the house. Items are frequently promised but then denied. The front of the house seems to not know at all what's available in the back. There has to be some communication or inventory tool to fix this. It's confusing to the first time customers. It's also confusing to me with every order. PARKING: Plenty of parking available with two entrances and exits. The main entry from Cedar Road is the easiest. Stay vigilant as you navigate the parking lot, there are some narrow parts and alleys with two way traffic. The one differentiating factor of this restaurant was its homemade appeal. Everything tasted like someone's Eastern European grandma shared the recipe and prepared the food. Now the food is tasting commercial and lost its initial appeal. I'll be back to Jack's Deli for the deli (knishes) but won't be ordering any restaurant items again.

Was there for lunch and they have a nice menu with bbq chicken and brisket. I ordered the brisket…read moresandwich and it was very good. If I hadn't need to drive, I would have tried one of their bourbon offerings. The restaurant is decorated nicely and service was excellent. Food came out pretty quickly. Do recommend this place.

To me, this place is a mix of good, bad, and ugly…read more The good: I went with my family a couple weeks ago and spent close to $200 on trying pretty much one of everything on their menu. We had a brisket sandwich, two of their burgers, a polish boy, fries, onion rings, and their bbq sundae. Safe to say their food is some of the best BBQ I've ever had the opportunity to try. The seasoning, temperature, and flavor were all on point. These people know what they're doing in the kitchen. The bad: Notice how I said they know what they're doing in the kitchen. In terms of customer service, it was a different story. They make it extremely hard for you to obtain a reservation and they are mostly full when they do decide to open. I had been trying to get a reservation at this place or even order online for weeks now and I could not manage to. I called every time I wanted to at least order some food to go and the phone went to voicemail every single time. Apple Maps has hours posted, as well as google and yelp, however none of them are consistent. They seem to open whenever they please and make the customer feel like they have to hunt for them, like the customer needs their brisket more than they need your money (it is a business, after all.) The ugly; I have managed to sit and eat at this place a total of two times out of an attempted estimated 15. When I picked up food, they said they replaced my mashed potatoes with fries because they did not have mashed potatoes. It was not the end of the night. The second time they were out of their mushroom Swiss burger for some reason. Lastly, their food is NOT cheap at all. One sandwich and fries costs $25-40. Their taste delivers and justifies such an expensive price point however the journey to get the dish you want from them in front of you is a horrible experience.

One of my favorite places to eat in Cleveland. Highly recommend "Sabbich" Pita. Great! They have…read moremany other great dishes. Always great service in a bright and open eating area.

This place is definitely a decent alternative for the type of food in the area. The chicken was…read moreflavorful and grilled to perfection. The fries were pretty good and seasoned as well. It smells good and authentic w/ the spices and what not when you walk in and the ppl there are very nice. The only let down was the price, for the price I expected more food and a bigger sandwich. However it is still good and I would come back just not as often due to the prices.

I loved every sandwich at this place. I've been coming here since they opened at Van Aken. The…read moreReuben is my favorite followed by the Lincoln Park and Uptown. I hope this place never closes. Oh, I forgot about the breakfast sandwiches also. They are just as good.

Tried the brisket sandwich at Lox Stock at van Aken. Flavor-wise, it was very good -- the brisket,…read morecheese, and pickle combo worked nicely and tasted great. That said, I was disappointed by the size. For $20, I expected a thick, hearty sandwich, but this felt pretty skimpy for the price. Ordering was also a bit frustrating -- I had to repeat myself three times, and the employee taking my order had AirPods in. When your job involves communicating with customers, that really shouldn't be allowed by management. Good flavors, but between the small portion and the ordering experience, it's only 3 stars for me.

This place never disappoints and the team making sandwiches are great. Quick and fast, and always…read morefriendly. They have a sitting side for eating in or having a Russian tea cake and a coffee. The place is clean the restrooms are nice and it's a no frills sandwich shop.

My mom has been coming to this bakery for many years. It's her treat for herself after her…read moreCleveland Clinic appointments. They have so many great pastries in the case. It's so tough to choose what to have when you really want it all. My mom loves their chocolate coconut bars. They're so moist and delicious. Nut cake was very moist and tasty. Hermit cake was chocolatey goodness. Tasted like a brownie with chocolate chips. Peanut butter brownie was one of the best brownies I have ever eaten. OMG!! The bottom was like shortbread which made it even better. They also got great rye bread to share. The lady who cut it was kind enough to put it in two bags so my husband and mom could have them at their homes.

What a treat! We visited Jade Chinese Kitchen during a visit from out-of-town, and we were so glad…read morewe chose to give them a try! The prices are reasonable, and you get plenty for the price. We ordered both sushi and Chinese dishes, and everything was delicious (and it all was served up very quickly!). None of us left hungry, and we didn't have to take out a mortgage to pay the tab. We look forward to going back whenever we are in town again. Thank you so much for the fabulous food!

Go here if you are kosher but do not pay these prices if you do not need Kosher food is the lesson…read moreI learned today when I spent $77 on a bagel roll, sesame tofu, mala beef, and teriyaki chicken. The beef was $27! The mala beef was the best. Lots of caramelized sweet onions, a little bit of spice but not too hot, and plenty of flavorful mostly tender beef. The sesame tofu was distinctly orange flavored! I have read other reviews that say the sauces are the same for different menu items and this is true! The sesame tofu was orange tofu with sesame seeds and I did not enjoy it one bit because I do not like orange flavored sauce! The teriyaki chicken was not teriyaki flavored at all. It had vague sweet and soy notes but mostly was just sort of ... not really flavored. Just mushrooms, carrots, and chicken. Weird and sad.

I visited Milky Way for lunch. It's a kosher vegetarian cafe with an attached catering business…read more(PKC - Preferred Kosher Catering). As much as I wanted to love Milky Way, it wasn't for me for various reasons. The cafe is spacious and casual. You order at the counter and seat yourself, which keeps things simple and quick. You can also order at the tablets located by the checkout for self-service. It seemed like a go to location for the Jewish community with a lot of guests dining in and socializing. This community building was great to witness. The cafe has everything - to-go options, bagels, bread (lots of choices), pizza, smoothies, calzones, and more. I included pictures of the menu. I ordered two coffees, chocolate pastry, cheese danish, and Kani salad from the to go fridge. Coffees were self-serve and tasted like some cheap ground coffee. Chocolate pastry and cheese danish looked really tasty. But both were stale, I'd say a few days old. I would really enjoy them if they were fresh, they were really big. Kani bowl reminded me of poke bowl but with imitation crab. The idea was amazing, portion very generous but execution not so much. The rice was not fully cooked, and again the whole thing tasted like it was in the fridge for a while. It had sell by date or 5/7. It's too bad nothing was fresh, this food really had potential. I saw several people takeout pizza so maybe that's a better choice at this cafe. Service was not friendly at all. Not to the guests who seemed new not to those who seemed regulars. When I asked questions about pastries, it was somewhat dismissive. It just wasn't a pleasant interaction. I was disappointed. If you're in the area and looking for a meat-free or kosher option, Milky Way might be a good cafe to checkout. Perhaps stop by for a pizza or earlier in the morning for fresher food.

Incredible little cafe if you're a vegetarian. I'll be back often!! Very unique little spot.read more