Fast food. Casual eating. Delicious subs! Well lit and friendly staff. I usually order the Italian. Amazing! read more

We LOVE jersey mikes. We went into this location at 8:20 p.m , 40 minutes before close. The 2 workers didn't greet us. The female worker proceeded to announce "we're out of bacon, tomatoes and steak!" The associattes were clearly annoyed that we walked in. So we left. Really disappointed as we don't have a jersey mikes near us. read more

Made a stop here to eat with my family. The service was great. The staff were friendly and in good spirits. It made the ambiance welcoming. Our subs were on point. I believe it was the manager didn't get his name. But he had a charting board with a distinct question. That was a pleasant surprise. He said he has one weekly or daily. Keep it up it's a great Idea. read more

Jersey Mike's Subs - Subs - Fast Food Near Me - DeWitt, New York

First things first, this is a bit of a complicated review. I want to review 3 things separately: Food: these are my favorite sandwiches for a chain sub shop, no question. I love that they slice the meat and cheese by the order. I think this comes through when you enjoy your meal. The bread is good too - always a factor. Service/Speed: I've had a mixed bag here but GENERALLY this location is good. I'd probably order ahead via their app if you were tight on time. I can see what others have complained about but it's nowhere near as bad as some have said Price: for sure these are expensive subs. I'm honestly not sure if it's worth it or not, but I haven't stopped coming here so maybe there is your answer. I do wish they'd run some more specials or have some coupons through the app - but I haven't seen anything yet other than the normal free sub once you've spent "x" amount and accrued points. I'd love to give Jersey Mike 5 stars but the price holds it back. Great sandwich though :) read more

you know i am one for a good sub and after watching people on tiktok go crazy about mikes way i decided why should i not give mike a chance. i'll tell you why, the shit is nasty. the bread is hard. there's way too much meat, makes the entire ratio wrong. would've had a better experience making ts at home. here are better sandwich options - blt from cliffs local market - my order from subway - any jimmy johns read more

Place has very friendly and helpful staff. They make your food quickly and correctly. would recommend!! Jaden and Octavius looked out!! read more

Bottom line up front...a decent sub - but NOT worth the money. The food was okay, the service was prompt but not speedy or attentive, the restaurant was clean.....BUT....not worth the price. Not my favorite sub/sandwich place and for the price....there are better options. read more

Great customer service and the best chicken philly cheesesteaks out 10/10 most definitely recommend

We've enjoyed Jersey Mike subs (Italian & Roast Beef) for years, mostly via pick-up. Recently ( 3 times) the subs given to us are crumbly and dry, low on contents, and poorly constructed. We're very sad to have to find another Sub place. read more

Service was really bad. Employees were rude. My wife and I walked in the door and they were sitting on the counter and stared at us. They did not begin to serve us until we had been standing there for 3 minutes. One employee was wearing head phones while taking my order. She had said "Huh" 3 times while I was giving my order. Another employee cross contaminated the mayonnaise spatula with the red pepper relish. The staff has terrible attitude toward work they should be fired and replaced, otherwise that establishment should be shut down. The dining area did not look kept, the floor was dirty as though it had not been cleaned for days with leaves and puddles of water (not to mention the bathroom). Eat there if you want but I don't support poor work ethic. read more

Always preferred Jersey Mikes because roll was more dense and better quality. However, yesterday when I looked at the slicing machine and saw how filthy it was as it obviously had never been cleaned, I'll never go there again! Disgusting! read more

absolutely horrible service. ordered for a business and was told the order had to be placed online. The order was placed but customizations aren't available online so we tried calling after placing the order to adjust two sandwiches and Alice hung up on me. Then proceeded to not answer the phone, letting it ring when we attempted to call back. read more

I love jersey mikes and we eat at locations all the time but this location is terrible. The bread is hard as a rock.

Three young men working this morning. One of them had to be called from the back to help. He was wearing a mask (incorrectly). He decided to readjust it midway through helping to make our sandwiches, so his gloved hands that were for our protection were dirtied by having them all over his mask -- GROSS! Behind the counter was a mess both on the counter and the floor. Tried to purchase a fountain drink but there was no "fizz" in the soda, just water and concentrate. The guy with the mask said he would fix it but left and never came back. Finally one of the other fellows asked what we still needed and allowed us to get a bottle of soda instead. Probably my worst JM experience ever...mostly because of the mask situation. read more

Good food but slow service. Seems to be getting better with their service. The subs are always great

Overpriced. Not friendly. Sandwich, meh. Will not return here again. Went here because my son asked me to try and he was treated there once with a friend so...Gave it a try. Customer service guy who helped seemed there for work release, just sayin'. Not helpful, no communication, a thank you let alone a greeting. My son, bread and turkey. $9.85. He's a fan of the bread. There was not much to my philly cheese steak for $9.85. I tried it, will not be returning. 2 stars only because my son (11) loves the bread. read more

Whatever they say about service in the past isn't true. Probably the best service I've ever received from any sort of fast food. The foods always great but they were very amiable and genuine and they asked many questions about ourselves which was very welcoming. Goated. read more

I have been here a few times, and the subs were OK. Today I thought I would get a cheesesteak, a number 17 It was absolutely awful loaded with jalapeños I couldn't eat it. Disgusting. I don't know if this was stupidity or malice, but I'll never go back ever Gross I I also understand how hard it is to get good help today. read more

Went to this place at 6 pm to get a sandwich. Walked in the door and another customer was walking out empty handed and said to me "they are closing early AGAIN". The employee told me "we are short staffed". Although I saw two employees there. And not one customer. This place is ridiculous. read more

Well this place has become a total rip off , don't waste your time , the staff is horrible, rude and uneducated, the prices have become a joke , time to start a take down rally to put this dump out of business oh yeah it's also a disgusting mess , food all over the floor , widows haven't been cleaned in years , read more

Ordered regular sized chicken ranch. Asked if they use actual chicken breast they said "YES" but they pulled out a frozen slab and tossed it on the grill. That wasn't a chicken breast! Not good. Not worth the $$. Better subs elsewhere! read more

Jersey Mike's Subs - Chicken (supposedly) bacon ranch - Fast Food Near Me - DeWitt, New York

Ok, first of all, they should be ashamed to sell a "giant sub" for 14 bucks when. its just a large sub that you can buy in a Bodega with more meat for just 5 bucks. read more

Location appears to be quite understaffed. The working areas weren't kept up with because the two employees were so busy trying to keep up with customers. They were clearly struggling, moving too quickly and making mistakes. They were shaking their heads and talking under their breath about something going on, and I realized they wouldn't be there long. Job satisfaction / morale seemed low, and perhaps they aren't getting the support they need from management, which will ultimately lead to an impact on their product and on customers. It made me question quality because care and attention couldn't be maintained. I hope the employees get some help soon. read more

Finally was going to try this place out ,What a joke sign on door said Wi-Fi down , Later what a way to lose income and Customers .

I've never had a Philly cheesesteak before (don't ask why) and one of the workers here convinced me to order one. I'm so glad that I listened because it was delicious!! I will definitely be coming here again. The line was so long, they're going to have to work on their efficiency a bit. I will commend them for sending a worker through the line to take the hot sub orders in hopes to moving things along. The staff was very friendly. read more

Jersey Mike's is great for a fresh, well made sub. I've had subs from there dozens of times. Never had a bad sub.

Horrible customer service. Moved very slow and I ordered gluten free and had to wait 20 minutes before they even started making my sub. At least 4 people behind me were serviced before mine was even started. The 2 girls working there had horrible attitudes and were not helpful at all. Will not be going back to this location. read more

Had lunch here today. I ordered the chicken philly. I have to say it was very tasty. Fresh veggies and chicken were used. They use the shaved chicken and not cut up breasts. I was worried at first but it was still good. I had the regular roll and it was a bit mushy for me but good. Menu is a bit limited but that's OK. I would try again. Service was fast and friendly even during the lunch rush. read more

Let me start by saying the food was good; no issue there. But here we are supposed to be taking precautions due to COVID and they have the restrooms closed... yes even to paying, dine in customers. We're traveling, with children, and can't use the facilities. We were instructed to go to the restaurant next door to use theirs. Since didn't just spend $32 for lunch at the restaurant next door, I'm not comfortable doing that. Another customer asked if he could use the restroom just to wash his hands, he was told no. He then asked if they had hand sanitizer and guess what... they did not. Great way to combat germs. By the way, Blaze Pizza next door was very accommodating by letting us use their facilities. If I'm ever this way again, it's Blaze Pizza!! read more

Good food some of the young employees need to learn to smile more and learn how to portion orders right my last salad was way under sized from my regular I buy. read more

I've eaten there twice. On the first occasion, I was impressed with the quality of the ingredients and the ease of online ordering and pickup. My second experience was a major letdown. I received a totally different product from what I ordered. My receipt verified what I ordered, but the the meat and toppings on the sub I received were completely wrong. To me, the sub I received was inedible and I had to work my entire shift without lunch. I contacted Jersey Mike's customer service and simply requested a refund. I would have returned again had they granted that as I understand that this is a new location still working out the kinks. Unfortunately, they wrote back saying that refunds were at the discretion of the franchisee. They promised to forward my issue to the owner for follow-up. It's been 5 days now and I haven't heard anything. Go to Jersey Mike's for the quality ingredients and wide variety of subs, but understand that if they screw up your order they will not make any attempt to make it right. Brooklyn Pickle offers a MUCH better product and customer experience. read more

This place simply has the best sub sandwiches!!! I've been waiting for them to come to town. It was one if my favorites when in I lived in Chicago!!! read more

I ordered food and the store closes in 30 minutes. My order was placed and they accepted my credit card for pick up. I got to the store and the store was closed. They said on the website they were open and clearly they are not. read more

Stopped this morning at 10 am and was first customer of the day when employee unlocked the door. Dining room was filthy the food counter where they make subs was covered in crumbs and old lettuce shreds, the slicer for the meat and cheese was disgusting, it had old meat and cheese shreds all over from night before. the condimeby area had old lettuce shreds dried up all around the condiment pans i had to ask the employee to please wash the slicer before making my sandwich as he explained it's like that everyday he comes to work!! I still couldn't eat it ...absolutely disgusting!! when I approached manager when he arrived he had a smile on his face whole time no apology and tried to pass the blame, calling health department next! read more

When you place a delivery order for 4 sandwiches and only receive 3, there is a problem. At least 2 people should be checking orders before they leave the store, and it is clear that no one is checking at this location. 75% accuracy is not good enough for a restaurant. With Covid, restaurants need to step up their delivery game, and it is clear this store did not get the memo. read more

I had the medium sized sub last week because I didn't want to pay the outrageous price for the large. This week I said screw it and got the large. Delicious with no complaints other than the price. $16 is simply too much for a large sub, no matter how tasty. You heard me right - sixteen bills for a sandwich. read more

There sandwiches were very pricey I got 5 subs for 60$ and they weren't very good. The lettuce was brown. The mayonnaise was probably old. Very limited topping choice. I asked for lettuce on my sub they put what seemed like 10 pounds of lettuce on my sub. The place was very dirty. There was no greeting from the workers. They barley communicated with you while making your sub. Never again. read more

I've eaten here three times since I found this place. I love the sandwiches. My favorite is the club. The ingredients are fresh and delicious. read more

Great subs. Excited to finally have a jersey mikes in the Syracuse area. The only drawback is the floor design. People waiting in line to order stand literally inches from the tables where people are sitting down to eat. We had people's butts in our face the entire time we were eating. So uncomfortable. Poor use of space . read more

In June 2020 i ordered a chicken philly sub, online, and when i picked it up i was given a totally different sub. Same exact thing happened 2 months later so i will not be going back to this location ever again. These people need to learn how to read order instructions so they can make the correct sandwiches. read more