I've lived in the Livermore area for more than 40 years, and I'm very glad I finally found Dick & Ryan's Auto Repair. This was my first time using their service, and I was very impressed. I think I've found my new garage! Trevor, the owner, is very professional and friendly, and Chris, one of his technicians, did an excellent job. My Prius developed a problem on Friday afternoon, August 7. After the car was towed to the shop, they had it running smoothly again by Monday morning, August 10. I really appreciate how quickly and professionally they handled the problem. They are busy with their regular customers, so if you're planning to bring your car in, I recommend calling ahead and giving them a heads-up. I'm very happy with my first experience and look forward to bringing my car back here in the future. read more

Trevor and team were fantastic. Had an O2 sensor problem that they checked 3 times at no charge. Amazing service. read more

Dick & Ryan's Auto Repair - Their locale!!! - Auto Repair Near Me - Livermore, California

It's hard to find a honest mechanic these days. I can honestly say that this place cares about the customer by doing what's right and not making up issues just to make money. Only wish is that I found them sooner instead of getting ripped off by a few of the other so called reputable businesses. If you need new tires, major work or a simple oil change, this is the place to go. You get what you pay for which is good service and the right diagnosis. read more

Today I went in to ask about getting an appointment for a smog check completed on my car for the registration. Trevor asked me if I had a few minutes because he could fit me in right now! I was in and out in less than 20 minutes! Thank you so much for this great service today! read more

After reading numerous maintenance procedures recommended on YouTube, I decided to have the Throttle Body assembly completely cleaned since I had almost 100k miles on my 2017 Silverado. This is one of those procedures nobody thinks about, like changing brake fluid. Trevor was able to schedule me at their opening time which is 6a.m. (not the usual start time for most shops). I asked him to perform an oil and filter change at the same time with my oil and filter. He completed both jobs by 10 a.m. along with lubing various zerks and undercarriage spots, along with checking all fluids. I am very happy with the service and will continue to visit this business. read more

Having a mechanic you trust, and who looks out for you, is PRICELESS. My husband and I will only be going here for ALL our vehicle needs, including oil changes and smog checks, for eternity. Trevor was so helpful in explaining what was going on, and gave us such generous prices for all the repairs. And Chris is an eagle-eye when it comes to cars, he has SO much knowledge and wants every little thing to be cared for with the utmost attention to detail. I get so anxious when it comes to car stuff, especially the costs, and I am so grateful to have found Dick & Ryan's Auto Repair! read more

I hope these guys never retire! My wife and I have been working with Dick and Ryan's Auto Repair for years and now rely on them for any major car repair decision. It's nearly impossible to find a mechanic that you can trust and if you are looking for a good mechanic that will give you the best advice, look no further. Thank you guys for being the best! read more

We own a local dealership in the area and we have brought 100's of cars to Dick and Ryan. They are honest and easy to work with with the best prices around town. I am a customer for life. Thank you Guys! read more

I must say I am completely floored by the level of service from this shop. I have been going to this shop for about two years and have had nothing but superior customer service. I refer people here whenever they ask me if I "know a good place" and sure enough....I know the best place! Fun story: Recently I received a refund in the mail, completely out of nowhere, with a hand written letter apologizing for something that I didn't even realize had happened. This shop saw me and my vehicle getting a smog across the street and I had forgotten that I had already taken it to Dick and Ryan's several months prior. They sent me a full refund and this letter explaining that they had made a mistake and realized there error when they saw me across the street and pulled my records. I had no idea and would have never known if not for their honesty. * disclaimer - I only went to the other shop because I was given a coupon and when I drove out their driveway I was kicking myself for not going to Dick and Ryan's when I saw their "we do smog" signs outside. Thank you Dick and Ryan's for making the fear of being a woman with little understanding of vehicle repair and maintenance easy and trustworthy. read more

When my trusted mechanics retired, I had the unhappy task of trying to find someone else who was honest, knowledgeable and reliable. My immediate family suggested Dick and Ryan's, but I knew that it was the place to go when one of my best friends raved about them too. Dick and Ryan's were everything that I was looking for. As a bonus they are incredibly friendly, kind and will always go the extra mile. I was almost considering NOT writing this review so that they would have more availability for me, my friends and my family!! read more

I dropped my car there off-hours to get an estimate for a "pulsating" brake issue and a oil change. The diagnosis was for new front rotors and a brake job. I get a callback, he says the total will be something like $750. Wow seems like a lot, I'm thinking. I tell them to forget it and that I'll pick up my car later. So I call my old mechanic in San Jose (not telling him what our original estimate was) and he gives me an estimate for a rotor/brake/oil change... $350! They call me back to tell me that my car is ready for pick up, and they can even take my credit card info over the phone. ~$115! WTF? I ask what they're charging me for. They forgot to tell me about ~$65 for the brake inspection! They went ahead and did the oil change. I didn't authorize the oil change! So be it, I'm paying for my own lack of attention to detail. I think it was an honest mistake on their part doing the oil change without the go-ahead. And my fault for not knowing their inspection fee and oil change rates... They seem like nice enough people, and their shop is clean and orderly. But the prices seem to be at a premium and that alone is going to keep me from going back. read more

Dick and Ryan's Auto is by and large the best auto shop I have ever been to. Situation- My SUV has sat dormant in the driveway for 14 months while I have been in Iraq. The Registration has been expired, the check engine light is on, and I need to get it smog checked. Mission- Get the SUV smog checked and registration up-to-date without getting pulled over or breaking down. Execution- I took it to the Nissan Dealership for a new catalytic converter (addresses the check engine light); the dealership took 2 days longer than they originally indicated and charged me A LOT of money to do the work. They also specified that I needed a full service. Enter Dick and Ryan's: I call them at 1650 (4:50 pm if you're in the USAF) and ask if they can get my vehicle smog checked. "Of course!" they reply, and even stay a few minutes past closing time to ensure that I get everything taken care of. They give the truck a once over, identify potential "fix-its", provide accurate scheduling information, and go the extra mile to make sure the experience is pleasant. WOW!, what a refreshing change from the dealership! Service and Support- Outstanding! Prices are a little more than other places, but the personal attention, focus on detail, and quality of service make it worthwhile. I go out of my way to support MOM & POP business anyway, and Dick and Ryan's has been a Livermore Fixture for as long as I can remember, for good reason. If they can't do something, they tell you up front, refer you to quality service locations; if they can do it, they ensure the prices are noted up front, and are all about taking care of your vehicle in the best way possible. Finally, they address me by name, invite me to take a look at things as they go, and make sure I understand the whats and whys before I sign anything. Command and Signal- I spoke with Trevor and Brian; both were respectful in person and on the phone, helpful, courteous, and professional. The shop number is at the top of the review. read more

Visited these guys to unlock a broken door. A bit overpriced, but the door is unlocked and they were fast. They were so friendly and honest - it would have cost +$750 to fix the door on my beater, and they practically reccommended that I shouldn't bother. We had another beater submitted for smog inspection, and they saw it fail right away. They didn't finish the test and didn't charge us for it, which was awesome. read more

Thank you Trever and Ryan for fixing up my kids Honda 50. The bike runs like a top! You made he and I very happy. Mark read more

I used Dick and Ryan's Auto Repair when I had problems with my Dodge RAM pickup and couldn't figure it out. I was impressed by their excellent customer service, and they got the problem diagnosed and corrected at once. I my dealings with them I found them honest and reasonably priced, and when I was late to pick up my car they even stayed late! Great people, great service. I will go back next time I need some work done that I can't do myself! read more

Great shop, have been going there for years and I cannot say enough good. Honest, knowledgeable and dependable. I feel so fortunate to have a shop I can trust to care for my vehicles. read more

I've had all of my cars, trucks & vans serviced at Dick & Ryan's for many years. Not only are they honest & trustworthy, but they give good solid advise. I had a van that was getting a bit long in the tooth and it needed a bunch of expensive work done. Rather then soaking me for lots of $$ the guys suggested that I trade it in as is and get a new vehicle. They would be losing my business for a few years with the purchase of a new car, not to mention that the van would not be residing in their shop. I've never ever had a issue with any of the work they do and they are my first call when ever I need any work done. read more

Honest Business! Great Staff! Excellent Smog equipment-

I have had occasion to use Dick and Ryan's Auto Repair a few times in the last 15 year period. They have always done an excellent job of resolving any problem I took my car in for, and charged a reasonable rate for their services. I would not hesitate to use them again, should I need a car repair service, that I know can be trusted, based on past personal experiences with them. read more

I've had my truck in for service twice now - and their work couldn't have been better. Having a brother who is a mechanic (but 1500 miles away from CA) - I know a little more about car mechanics and dealers. Dick and Ryan's charge more than a chain location - maybe even close to dealer rates - but if you know anything about auto mechanics...it's that they are gunslingers - they come and go like the wind - the guy who worked on your car last year is long gone and they're training a new one. It's foolish to look for the low bid for your car repairs - 'cause when you turn the key - you want the car to start - NOW! and get you safely from point A to point B. read more

This is my first and only stop for car service. Trevor is quite simply the only person I trust with my cars. He never fails to give honest and fair pricing, will tell me when it's out of his depth, or if something simply doesn't need to be done. I recently had a problem with the Power Control Module on my Ford. Trevor could have easily done the work, charged me upwards of $2,000 to do so and I probably would have paid it. Instead, he did his research and determined that the part fell under a very obscure warranty that I certainly would not have found. Rather than do the work himself, Trevor suggested I take it back to the dealer and even provided me with all the backup information to ensure that I'd be covered under the warranty. Who does this? No mechanic I've ever met. If you're having anyone else work on your car, you are absolutely out of your mind. There is no one I trust more. read more

I've been using Dick & Ryan's shop since I purchased a 1989 Dodge Colt new. I didn't price shop so can't comment to those who think their pricing is high. I know it has always been substantially less than the dealer, but more importantly, they are local, they've always been professional and honest with estimates and quick to call if they find something additional before continuing the work. Whenever there was an alternative repair choice, Trevor would explain both in detail, pros and cons, and not pressure me to use the higher priced option. I never would have kept that commute car as long if I hadn't been able to depend on their work, (and probably would still be driving it if someone hadn't bashed it in ;) When I needed a new car and was checking used cars, I had their shop do pre-sale inspections. They were able to keep me from buying someone else's problems - the fee for the inspections was well worth it and pricing was in line iwth other shops. Being able to have a car run dependably is worth much more than finding the cheapest price - Currently I drive much less so the maintenance schedule for my car is based on months, not mileage. Trevor and team let me know if there are items that are still in fine shape so I don't waste money for unnecessary maintenance, but also point out the important ones to complete. My current vehicle is a Nissan and not only is D&R's more cost effective, they have completed repairs that were never done properly by the Nissan dealership, even under warranty. I'm contemplating driving cross country instead of fiying, and the first step in decision will be having a road inspection by Dick & Ryan. read more

This is the most honest shop you will find. Regardless of how it affects them, they are honest and there to help you. I cant recommend this shop more. read more

Not only do they do a great job, but they're honest about the work that *doesn't* need to be done too. Like, you don't need to change that part yet, it's still got another 10,000 miles left on it. Or that you're better off using genuine parts for certain things and generic for others. They really know their stuff. read more

I took my C-5 here for some major suspension and brake repair as it was showing it's age, sagging quite a lot, the brakes pulsed and my 99 Vet needed a face lift. Trevor was great on talking about the best options needed and his inspection tactics were thorough to assure I would be happy when the job was done. Trevor and his mechanics did a great job and now my Vet rides better than it did when it was brand new. This is not the first time we've used Dick & Ryan's cause they are honest, accurate and dependable. read more

I had walked in with both headlights out and I was able to have them fix them right then and there and Trevor was willing to get me in on wensday and they are very willing to work with you read more

I always get my car smogged here. Honest and don't steer you in the direction of if it ain't broke..............lets fix it like so many other places do. The fellas are all so very nice read more

I brought my 1991 Bronco that was having a starting problem. After diagnosing the problem they told me the repair would be $450.00. I asked them to go ahead and repair, after picking up the bronco I drove to work and the car would not start. I had the bronco towed back to the business where they gave me another reason I was having an issue. After discussing with them, I authorized repair $342.00. When I received the truck I went home and still the starter motor kept engaged. I decided to have the car towed to Ace fuel in San Joes they repaired it and I have not had a problem in 10 months. This establishment is only good for minor repairs, oil change and lubrication's only. This was a very expensive mistake when I called them and explain the issue to them a gentleman on the phone could not understand the technical details of electronic systems. Skill set is not much better than a shade tree mechanic. I do not have hard feelings against this establishment; this post is only a warning to other would be first-timers be careful they shotgun problem by replacing all part surroundings the issue. All relates to troubleshooting expertise that they are lacking. read more

my husband recently took his truck here and was pleased with there service. they finally got an annoying noise it had been making for the last 6 years to stop. yay! they cost a little more than chain places but you know you are getting quality and supporting a family business. read more

We have been going to Dick and Ryan's for years, their customer service, reasonable pricing and quality work are outstanding! We take our company vehicles and personal vehicles there and always highly recommend them to our friends and family. read more