Best customer service.They treat u like a family and always there in an emergency when your car…read morebrakes down.

Went in to have a PPI performed on a vehicle I was debating on buying…read more I took it to the shop and they let me know that they had received the vehicle recently beforehand and were able to show me their service records(for free), which showed me the many hidden problems that the dealership did not disclose with me. I ended up not buying the vehicle, saving me time and lots of money. Im giving a good review because of the honesty I received with my experience.

The work you can get done for your car here at J's Auto Garage is professional and affordable!…read moreThey're very accommodating in scheduling in work for your car if they don't have the parts or availability right when you come in. I was referred to the owner Jimmy by a couple mutual friends we have, telling me Jimmy and his team like working on the kind of car I have. When I encountered a service engine light in my car, Jimmy was quick to identify the issue and accommodated scheduling me in at a time that worked for me when the parts would come in. Jimmy and his team were quick to fixing what needed repairs when the parts came in, and my car has been very reliable since! Also, if Jimmy isn't working on your car himself, he's friendly, funny, and overall great to talk to from the waiting area while his team works on your car! I'll definitely be back again for any services or repairs as need or wanted that Jimmy and his team provides at J's Auto Garage!

Jimmy was great! My engine head gasket blew and oil and coolant mixed. He was able to find a…read morereplacement engine for me. While the engine was out we took care of other parts that needs to be serviced. Jimmy took care of other items at no additional cost as well. Highly reccomended. Jimmy knows his stuff!

Let's face it: whenever an unexpected car repair comes up, we all hold our breath wondering how…read moremuch our bank account is going to shrink. Most of us like to poke our heads under the hood and pretend we know what's going on, but we usually don't. The next logical step is a repair shop, and many people default to the dealership because they think they can trust them more. In my experience, that's a mistake--dealerships often touch ten things, fix one, and charge you for everything. Luckily, I found Rich and his team. I recently bought a newer car with all the bells and whistles, and I was braced for a huge bill. Rich was incredibly professional, polite, and straightforward. I was actually in shock; he takes the time to educate you on the repair rather than just grabbing your keys and telling you he'll text you later. The estimate was a pleasant surprise, and better yet, there were no hidden fees at the end. The amount he quoted was exactly what I paid. They were on time, efficient, and had me back on the road in no time. It is such a relief to find this kind of service these days. It's nice to know you don't have to pull out a platinum card for a simple repair or an oil change. All the 5-star reviews you see here are 100% true. One quick tip: the shop can be a little tricky to find the first time, but trust your GPS! It will get you there, even if the turn looks a bit hidden. You cannot go wrong with this team!

Brought my VW in when the dealer basically wrecked my engine. They installed a new engine and now…read moremy car runs better than ever. I have probably 85k on the new engine and it still runs so great. They know what they are doing here.

I just took my car in for a smog today and had a great experience. Julie was kind, informative, and…read morewilling to answer any questions I had. It was my first time getting a smog check and Julie kept me at ease regarding the DMV certification process. For $47 including cert (their current promo) it was a great deal. I was in and out within 15 minutes. The Livermore location is smog and DMV only. Their sister location in Pleasanton provides full service.

I went for a smog check , smog test failed because od a broken air intake hose and they charged me…read more$190 for hose replacement alone, when I asked if I can come back changing it, they said I have to pay for smog check again, It wasn't reasanoble... I later found that hose is really cheap and it is around $25. Please check and replace air intake hose before smog check to avoid any extra costs.

I had a friend refer me here a couple years ago when I needed some work on my Ford Expedition and a…read moreprevious shop I loved lost their manager and things became very shady with their repairs and paperwork. The owner, Tim, here is awesome - professional, straightforward, honest and tells you exactly what you need or don't need done. My ford has been in a couple more times now for an odd smell coming from the engine and basic maintenance. Always gets the work done and a very fair rate. He mentioned they work on European cars after I mentioned I had a Mini and since then now have an Audi... after the estimate at Audi for a brake job, I said thanks but no thanks to Audi and came here. At around half the price, Tim apologized for the expensive parts as apparently my Audi has the most expensive ones.. no problem, I will take that price any day. Tim also reviewed other items on the list of "things to do" from Audi and noted when things may actually need to be done or if I can wait longer. Super personable, love supporting our local shop and trust him with all of my vehicles!

I waited to write this review after time had passed just to validate how wrong Tim ended up being…read moreabout diagnosing my subaru outback. I saw all the great reviews and I was referred here by a trusted friend when my car started having oil in the coolant reservoir. Tim told me his next availability was 2 weeks away so I waited and towed my car in the night before my appointment. I never received a call about my car so I called and checked in 2 days later and he tells me he didnt look at my car yet because he didnt write down my info and forgot about my appointment. He calls me later to tell me that theres definitely a bad headgasket and it was too expensive to make sense to repair and my car was basically toast. I paid around $300 and took my car home. I drove on the car a good 300 miles and it ran smoothly so I decided to get a second opinion. I looked up subaru specialty and took it to ackermans in berkeley and without even looking at it yet, he immediately said " you have a bad pcv valve" and it's a common issue because there wasn't evidence of the coolant in the oil reservoir so the leak was one directional. He replaced the valve for $280 and its been a year and half- it fixed the problem! I didnt want to write a bad review but after all this time Im so grateful I found Bruce at ackermans so if youre a subaru owner looking for help, reconsider this place. If I would've trusted his diagnosis I would've retired a car for a silly valve part...

Very honest and efficient shop for all makes. They helped my wife immeasurably while I was on an…read moreextended hospice stay. They back their work without question.

Had oil changed and a new battery. I will return for more of my automobile services, way better…read morethan Livermore Toyota. . Max is the best he is reliable, honest and reasonable. My car runs like new.

Trevor and team were fantastic. Had an O2 sensor problem that they checked 3 times at no charge…read more Amazing service.

Today I went in to ask about getting an appointment for a smog check completed on my car for the…read moreregistration. Trevor asked me if I had a few minutes because he could fit me in right now! I was in and out in less than 20 minutes! Thank you so much for this great service today!

My luck with screws and nails in my car tires is unfortunately horrible. Thankfully, Tire Mart &…read moreAuto Express has superior service. They were able to identify the screw in my tire when another place, which I will leave unnamed, couldn't. They were also able to deal with my tire lock without the key (my family has two of the same type of cars and the key was with the other car). They worked around the lock at one visit, and broke it off (with my permission) on another in order to get me back in the road in a timely fashion. The time when they worked around the lock was in 2024, and I paid about $45. The time when they had to break the lock was a year later and I paid about $75. I especially appreciate their professionalism and ability to not talk down to female customers, which sadly a lot of auto shops still do, even in 2025. Definitely recommend!

My tire light was on due to me hitting something. I had an extra tire that I needed installed since…read moreI was driving on my spare. I came across this place online and noticed that they had amazing reviews. I called in the morning to see if they had afternoon availability when I got off work to install one tire for me. They had availability same day and it only cost me $30! I brought the car in around 3:30, waited in the waiting area, and the car was ready around 4pm. The mechanic even walked with me to my car to make sure the light was now off, that my damaged tire I requested back was in my trunk to return to Costco for a credit since it was under warranty, and that I had my wheel lock key back in my possession. 10/10 service, will definitely come back if I have any other tire issues!