I give them a two star only because he was right there when I needed help. He fixed 2 of our cars. I needed the AC in my Hyundai replaced. He replaced my Hyundai air conditioning and said the part was going to cost $800 and would give me a discount . So he didn't charge me for the shipping cost of the part which was $15.00. He accidentally left the invoice for the part in car which only cost him $300.00 what the heck yea sure he fixed it but when I got to my new place of address it stopped working. I discovered that he replaced it w a bad compressor! Need I say more! read more

Just realized I didn't leave a review! I must make sure to pass on how honest, communicative and general good vibes come from this place! Tim is a super honest guy, will quote you honestly. After 3 months of hell with another shop.. had an issue unrelated AC needing immediate attention after 3 months of other simple AC issues costing me MUCH more... this place was a Godsend.. it was less than $1000 and done in a day.. so there ya go! In all seriousness, Tim is honest and transparent. I had to buy another vehicle after the issues with my last shop. I now have 3 cars and an RV I will totally trust to Advanced Auto. read more

Advanced is a great place to take your car. Been going there for many years honest and fair. Always fixed my problem. would totally recommend read more

Got me in there same day, quick and efficient, saving lots of money compared to the big business corporations they just take advantage of people he fix the what needed to be done. Not all the extra stuff that the dealership would want to do for me. Five star highly recommend this auto shop. read more

Great service, friendly and knowledgeable staff. Certainly a top knock honest and helpful mechanic. I Totally recommend them!

I took my Mazda CX5 here after the Mazda dealership quoted me for a few things they said my car "needed". I took it to Advanced Auto because my family uses this place and has always been happy. I brought my car in, they evaluated it and told me what what's actually needed and what could wait. The quote for the same items was HALF of what the Mazda dealership wanted to charge me. I will definitely be back here in the future. read more

Tim is the owner --he is expertise in his business. He sends you pictures and quotes for work to be done. His staff is wonderful as well; communication is great throughout job --keeping you well informed - honest work from a great business. Recommend 100%! read more

This place is just wonderful, they fixed my car quickly and I've had zero issues since. Their customer service is a soul amazing as well, thank you so much!!! read more

I've been looking for a local honest, trustworthy place to bring my cars for a few years now , at last I found one Tim and his team tell it like it is Lexus wanted to charge me close to $1500 for maintenance on our car Tim took care of it for under $100, all legit If you are in need of a mechanic for your car come here , he is very busy and usually booked for the week , so plan ahead read more

I've been going to Advanced Auto for about 10 years. I'm a former racing mechanic who used to do all work on my cars, but life has become busier the last years & so I've trusted Advanced Auto with my family's cars. They are always quick to schedule service, they call if they find anything and get permission to do the work, and their work has been reliable & complete. read more

The Team at Advanced Auto are the best! Tom is the total professional! Not just a part replacer, but a true mechanic that you can trust! Thanks for everything. You're the best around! read more

Brought my C-5 here for an oil change. Tim seemed very nice but kept ripping up an ex-employee and why he no longer works there. Anyways, it seemed like a very long time to change the oil seeing as how I was there at 8 AM. So I drive away un-knowingly they damaged my car to the tune of over 5 thousand dollars (replacing the passenger side fender and repairing the rocker panel) and never said a word about it. This damage was near the lifting points on my car and I didn't notice it right away. When I did, I got an estimate of repairs, returned to Advanced Auto and confronted Tim about it. He didn't argue it and said he'll contact me that following Monday regarding insurance. Oh, also seeing as how I keep the engine area very clean, it was very easy to see very oily hand and finger prints they left without any attempt to clean it up. I would not recommend Advanced Auto to anyone. read more

Had a brake job and a gas tank replaced in my Mercedes SL 55. There was some issues with the brakes squeaking but Advanced Auto replaced them A second time and they seem to be OK now. The gas tank installation took a lot longer than expected but at the end of the day the mechanic Tommy and Advanced Auto stepped it up and took care of business And completed the installation as agreed. read more

My Honda Accord died at a light in Livermore and AAA towed the car to Advanced Auto. I am not from the area and knew nothing of this shop. The driver told me they were great and not to worry. I thought the car was a goner (246,000 miles). I called the shop at 8 am when they opened on Friday. They checked out the car and got back to me right away. It needed a new distributor. They got the part and had the car done by the end of the day. Then I Ubered out after traffic cleared and picked up the car. She runs like a dream. The great customer service made an otherwise horrible situation much better. The car runs like a dream and the shop even followed up with me on Monday morning to make sure everything went well. Now that is service at it's finest. read more

TOM WAS AWESOME! Brought my Mercedes in for a tune up and some other work. Got an appointment the next day, charged me a fraction of what the dealership wanted and the work was done perfectly! Rather than spending a day at the dealership, I was in and out in just a few hours! These guys are the place to go! read more

I Highly recommend advanced auto for any auto work you may have. Tim is an experienced expert in my opinion and very thorough. He even went through my glove box to investigate whether I needed to spend money on things like a timing belt or trans fluid so as not to overcharge an older car with 200,000 miles. I trust Tim and his team to do any and all work on my car which has been worked on from the Lexus dealer Pleasanton to other service shops from danville and San Ramon. very trustworthy with service estimations and work needed all The way with follow through after work has been done. read more

Go see Tim and the crew at Advanced Auto! Their Five Star rating is legit. Don't hesitate. Great work and won't try to rip you off. They're consistently good too, which is important. Worked on my German car five times now. Complex jobs too. High recommended!! read more

My dad found this place in an ad we got in the mail. We saw they were AAA certified as well as a few other reputable places. My dad gave them a call this morning and they said they would be able to fit us in right away. We dropped my car off at about 9 and they said they would take a look at everything FREE of charge and call us back soon. We got a call from them about 30 minutes later with the problem, estimate, and the news that they would be able to fix it and have it ready by the end of the day. Of course it was pricey, but what car work isn't??? Not many places will take a look at it with no charge so that was a plus. Tom helped us, he was extremely knowledgeable and never tried to up sale us, which was great!!!!! I would most definitely recommend this place to a friend. read more

I'm VERY happy with service from Advanced auto, special shout out to Tom! No BS, quick and great customer service for sure! I usually take my C250 to the Benz dealership for work because I'm wiry about having others work on it but the dealership takes your head off with their prices for maintenance\repairs and when I this shop worked on European cars and was referred to them I decided to give it a shot. I brought my car in to them for a diagnostic and Tom had an answer for me that day and fixed the repair the following day due to having to order the part and it was done early that afternoon. The price was the best part! I know at the dealership I would have paid double maybe even triple what he charged me, so I am very happy that I have found their shop and will defiantly be a returning customer. I even received a follow call the next day to make sure everything was running ok, the dealership Never does that! read more

I experienced car troubles while in town for a funeral - suffice it to say I was not pleased! I looked up local car repair shops, and luckily Advanced Auto had good reviews - and now I know why! I dropped my car off and the gentleman was so friendly! He understood that I didn't live in town and was feeling distressed. So he sourced the part needed, and worked on my car immediately, giving me frequent updates. Within a few hours I was on my way home with a great understanding of what went wrong (he even showed me the broken part and gave me a mini auto shop lesson) ... as well as a discount :) It's not easy to give a car repair place 5 stars since it's not a venue I WANT to spend my money - but they deserve it! read more

Upon the recommendation of a friend, I took my car to Advanced Auto recently to diagnose a potentially scary engine noise. The guys there were very friendly and I was able to make an appointment immediately. I was able to get a ride to work, and mid-day I got a call letting me know what the issue was. They were not able to pick me up because at that time they were busy, but I hopped a bus and picked up my car. Another guy called me mid-day and started recommending a TON of services - some of which I didn't need because I'd done them already - but we polite when I declined. I have been told that the manager (Tom, I believe) is much better to deal with than the owner and won't recommend things you don't need. I have to agree. Better to deal with Tom, or just know your car and its maintenance well enough to avoid being oversold something you may not need. I would take my car here again. read more

My car wouldn't start this morning before work. I needed to drop my son off at school. I had the car jump started and I drove to school. My car lost power again right as I was pulling in to the school (mid driving). I called AAA and had the car towed to Advanced Auto. I was assuming something major because I had just changed my battery 2 to 3 weeks ago. I got a call from Tim (owner) and he said my car started fine so he looked more into it. He called me again not too long after and explained my car looks good and just the battery connectors were loose and he tightened them. I asked how much I owed him and he said no charge. I was super excited for him to tell me there was going to be no charge. I was grateful for his kindness and willingness to go the extra mile. He also let me know that my timing belt was about to snap (which I already knew). So I knew he was being straight forward. And all of this happened within the hour of my car getting dropped off at his shop. I will be returning to his shop and using him again for any other car issues that might arise. - Tamera read more

I brought my car in Monday morning after receiving a failed smog test at another location. Tim was able to get my car up on the rack right away to assess the problem. They had to special order a part, so he told me he would call to check the price and he would call me back right away. Within an hour he called me back with the price and told me that if I brought the car in the next morning, he would have it done by the end of the day.Next day I brought the car in at 8:30 and by 11:30 I received a call that everything was done! Service was quick and efficient and Tim was very friendly and helpful. I will definitely be going back for any other car maintenance and issues. read more

My car broke down on 580 East heading towards the 5 South during rush hour on a Friday afternoon. The only thing good that came out of it was AAA towed me to Dave's shop. When we called Dave, he let me know he may not be able to get the parts in time to have my car ready for the weekend, and really couldn't promise anything till he saw it. As it turned out the part needed couldn't get there until Monday morning. I was far from home and my only alternative was to stay in a hotel, and maybe rent a car the next day for the weekend. Dave really went above and beyond by driving me around Livermore at 5PM to help me find a decent place to stay. He gave me an estimate for the repairs and the car was ready as he said it would be on Monday morning. I had a lot of stuff in my car, including my favorite house plant, and Dave actually watered it for me! The final price for the completed job was slightly less than the original estimate which was a relief. Thank you, Dave, for making such a disaster on the road a little easier to take! My car made it fine during the 500 mile drive home and when I got back I followed Dave's recommendations on what should be done next. I brought his recommendations to a local mechanic here and it is just running great. Thanks again, Dave. Hopefully I won't break down again in Livermore but if I do, I know you'll take good care of me and my car! read more

Amazing customer service! Tom was great, and easy to work with. They went above and beyond! Nice to know that I now have a mechanic in town that I can trust! Definitely recommend read more

Picked up a nail last night and needed a fast repair this morning so I could get to work. Arrived at this shop when they opened and they made me a priority so I could get to work. Fast and friendly! Appreciate that they understood my time crunch and helped me get on my way quickly. My tire has been professionally repaired and I'm good to go. read more

I took my 2015 Hyundai Sonata to Advanced Auto in September of 2019. They repaired the issue with the vehicle and Tim would follow up with me on a regular basis to find out how the vehicle was running. I let him know the vehicle was running fine however the check engine light never went out. The vehicle was out of the area until recently. Fast forward almost a year later. I was able to bring the vehicle back to Advance Auto to have the check engine light looked at. Although the vehicle was running fine, Tim replaced the original repair part they put in the vehicle last year with a genuine Hyundai part which solved the check engine light. All at no cost! If you're in need of a reputable auto repair shop, I highly recommend this business. You won't be disappointed! read more

My Volvo needed the AC compressor and also the key cylinder replaced. Tim and his crew did a great job, kept me updated during the whole process and I felt the cost was pretty fair. Will certainly be my go to place in Livermore. read more

I brought my 2014 Honda Accord in for a valve adjustment. The work was completed on time and without any issues. After picking up the vehicle I encountered a separate issue with my vehicle. I contacted the shop and Tim made sure it was resolved and that I was a happy customer. This attitude really impressed me and has convinced me to return for all my vehicle service needs. I can provide my highest recommendation for Advanced Auto! read more

Towed in with a breakdown at 9:00 back on the road by 4:00. Tom kept me informed during the day and even dropped me off at work! I'm really picky about my auto mechanics but I will go back for non- emergency service because they treated me right. read more

After searching for a place to service our Jeep (I wanted a AAA rated shop), came here for an inspection to diagnose engine/frame noise, and possible tuneup. Tim and his team went above and beyond in their scheduling accommodation and diagnosis of our car. In the end, it was determined that the car was actually in great shape and no services were needed at this time. I love an honest shop that doesn't try to up-sell me on services I don't need. Friendly, knowledgeable, cost effective, and top notch service. Tim and Advanced Auto have gained a new happy customer and I'll be back when one of our 3 cars needs another service. read more

Very honest and quick mechanics. These guys told me the truth and let me decide what was best based on my situation. They correctly diagnosed my problem very quickly and were very easy to communicate with. I will definitely be using them again in the future and I trust their opinions and ethics. They have a home-town feel as opposed to a big chain mechanic shop, they are genuine and capable mechanics. Note: 2012 Chevy Cruze serviced in November 2017. read more

I came here not too long ago due to a bad wheel bearing. As always, the service and work done to the car was top notch. Even though I don't even live in livermore, I know this shop takes pride in their work so i don't mind driving a little further to get quality work done. I would recommend this place to a friend. read more

Do not bring your car to this place! (cont.) After paying them to do a full brake job (including rotors), a major tune up, and inspect and repair my cooling system issues (they replaced my thermostat twice, radiator and intake manifold gasket once and have ran numerous tests on the car including a ultraviolet dye test to check if the coolant was leaking into the oil as the result of a blown head gasket or cracked head) my car overheats driving across town. that's right. brakes and tune up aside i spent about $1700 ($1228 in labor and $477 in parts) trying to get the cooling system repaired through them and it still overheats just driving across town. when i called them they said the owner would get back to me and refused to give me his phone number. that was about 2:30 on Monday. today(Wednesday) i called them back at 9:30 in the morning asking why they never got back to me and explaining the condition of my only car. i got a call back about 10 minutes later from Dave Houston, the owner. the owner's tone seemed as if he wanted to say "what the f#@! do you want?". i explained in the simplest possible terms that i brought my car in to have the cooling system fixed and its still overheating. I was told a list of potential problems (including a cracked head or blown head gasket) that might be wrong with it. Understand that they held my car for over 5 hours running tests on it to make sure it WASN'T a blown head gasket or cracked head and told me to come pick up my car, it was fine. really, this is the short version of the story but i'm sure you get the gist. they're crooks and their customer service leaves something to be desired. i still have to tell this story to the b.a.r. and possibly to a judge so i figured i'd save some energy. wish me luck. read more

David and his team are top notch. Took them a very special repair of my AC system. Brought in a specialty part not typically replaced by other shops. Dave charged me just a fraction of an hour above a regular AC service and leak check. Now my system will freeze a polar bear! This saved me hundreds in not replacing my compressor. They also performed a long overdue timing belt replacement with same day service. Great job! read more

i wish i could rate this place 10+ stars over and above the 5. We moved to Livermore in 2013 to be close to our grandkids. Just as it was important to find a health care provider and primary care Drs for us, it was important to find a car care center and skilled diagnosticians for our cars that we could trust implicitly. We know car maintenance is expensive, but preventive care is even more valuable to us as our cars are used, have their own personalities. At our previous location it was not uncommon for us to shift from one place to place to another if one could not solve the problem. In Livermore, we have found a home and trust Dave Huston and the members of his skilled shop. I know this shop excels in diagnosing electrical problems, big or small. Let me give you an example. My wife drives a 2001 Honda that she highly depends upon to get her to and from several places in the east bay for her consulting work. Talk about personalities between car and driver: she has the untoward habit of relying on the onboard alarm to go off if she leaves the lights on after she turns the car off. However, an intermittent problem started before we moved to Livermore. The alarm would not go off and she would repeatedly leave the lights on and the battery would drain. Our previous shop could not, and would not take the time, to diagnose this problem, and she could not change her behavior because she was always in a rush. The problem became more frequent after we moved. Knowing my wife's habits, Dave and his shop took the time to trace and cure the problem, even though it was esoteric and hidden in the wiring. The result: no more battery drains! In short, if you desire a long-term car-shop relationship with expert diagnosticians covering a broad range, from routine to rare, i highly recommend Advanced Auto! read more

I've been coming to this shop for about 4 years off and on and have only ever been satisfied with their friendly service and knowledgeable staff. Tom was always friendly and very accommodating when my financial situation wasn't always easy to work with. Now that he is retired, I see that same level of service is a factor shared among the rest of the staff as well. Though my location has changed multiple times in this time frame, advanced auto is the only shop I go to for all my major services and maintenance needs.This is a shop that I trust with my car and would recommend to anyone. Thanks Advanced Auto! read more

Advanced Auto was recommended to us by a friend, and we couldn't be happier with their service. We had front and back breaks replaced on our 2004 Tahoe plus some other work at a fraction of what it would have cost us at the dealership. It is a great feeling to know that we have a mechanic who is honest and trustworthy. read more

Sorry, took my car in for AC work, when I drove away after $600 worth of repairs, it was blowing hot air. I took it back and they had forgot to charge the unit. They then completed the repairs, said there was no additional charge and acted like he was doing be a favor. That was why I had brought my car in, to have the AC fixed. read more

My husband and I have had more than one of our vehicles worked on by the fine people at Advanced Auto and have been pleased with the outcome!! We appreciate their honest and friendly service. read more