Tried to sub my entire meal for coleslaw because they didn't have what I ordered and would not refund me.. I've had multiple interactions with similar issues from this establishment.. read more

The meats were disgusting. The chopped brisket was dry and stringy, hard to chew. The turkey was soft and had no meat texture to it. Took me half an hour to place the order because your website is TRICKY... designed to stop customers from taking advantage of specials and coupons. Ridiculous. They were out of blonde brownies, and substituted a cookie and piece of stale pie. read more

My husband and I stopped in for a quick bite. We both ordered boneless wings and coleslaw very good. The best part was our conversation with Isiah and Corey the employees. They are both very friendly and helpful and I would definitely return because they both brightened our evening. read more

Friendly service. I ordered the rib plate. Lots of moist and meaty ribs. Had a good amount of smoke ring on each rib. I got the original sauce - the ribs come with 2 containers of sauce. I wish I had made one of the sauces either the sweet or the spicy sauce - just so I could try them. Got the fried okra and fries. I enjoyed the okra but the store-cut fries were mediocre. Some fries were light colored and were pretty good but half were dark and tasted kind of funky. read more

POOR CUSTOMER SERVICE - $55 order not delivered. Rather than remake, refund or offer a remedy to the below situation blamed customer and door dash and provided a "good luck figuring it out" Background:placed an online order for delivery through Dickeys website; orders are automatically passed to door dash. Dasher delivered to wrong address (neighbors) who pointed dasher to correct house). Food was not delivered. Store was not able to be reached by door dash at time of incident or myself in person to resolve issue. read more

They have great customer service and a clean store. I pick up Doordash orders here often and never disappointed. read more

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6:00 pm Wednesday night Completely empty restaurant 2 employees Semi interested in anything Ice cream machine again not in operation since Covid19 BBQ sauce in small containers extra charge for more sauce. It was at one time self service and heated...NO MORE. 6 TV only 1 working This restaurant doesn't seem to care for the franchise model Not a place to return to. Sad for a BBQ restaurant. read more

Stopped by several times recently and was greeted with great service. The meats were hot and met my expectations. My favorite side is the baked potato casserole, which is a flavorful take on comfort food. read more

Dickey's Barbecue Pit - 2 Meat Plate Brisket Jalapeno Cheddar Sausage Loaded Baked Potato Casserole Barbecue Beans - Barbeque Near Me - Yakima, Washington

They have really changed and not for the good. I had the 3 meat plate so I could have some to take home. That didn't happen. Pulled pork, brisket and polish sausage. All the portions have been greatly downsized. The pulled pork was dry and not very tasty. The polish was just OK. The so called brisket was the worst. Dry, stringy, and tough. The potatoe casseroll was dry and tasteless. I didn't even try the bread it looked so bad. The BBQ sauces are now behind the counter and you have to ask for what you want. My wife had the loaded potatoe. The skin was burnt black on the bottom. There was maybe a teaspoon of sour cream, when I asked for more he hesitated and said he had already added it but he would give me more. I got a teaspoon more. No ice cream machine. If you are looking forgood BBQ keep looking. Dickies is no longer worth the price. Our bill for lunch was $44 read more

This place is a dump. The floors are sticky and dirty. The entire establishment is filthy. The tables were dirty with crumbs on most tables. When I ordered I wanted a salad but was told not to because the lettuce was already brown and rotting (still in refrigerator I asked) GROSS! No ice for the fountain sodas, 98 degrees outside and a cold soda would have been nice. The person ringing order asked for a tip up front. Wow, don't go there. read more

The person cutting the brisket is cutting it with the grain, making it tough, and hard to chew and dry. Please, please teach them how to properly cut meat correctly!!! Sad to pay the price and get it home only to be horribly disappointed. read more

Dickey's Barbecue Pit - a piece of meat in a bag - Barbeque Near Me - Yakima, Washington

I recommend Famous Dave's in Union Gap. I gave this place a second chance after being disappointed twice last year in 2023. A simple one plate Grub Hub order was wrong. They gave me food I can't even eat. when I called to complain they told me to call Grub Hub for a refund. Right! As if Grub Hub has a phone number. ‍ that doesn't happen. They will get their money and I won't. They ripped me off and don't care. Don't give them any money. read more

Looks like this Dickey's is under new ownership and the commitment to customer service, attention to detail, and food quality is apparent. We had a wonderful experience trying several items from this location. Everything we ate was hot and delicious with the ribs, pulled pork, and sausage our favs. BBQ sauce had a spicy kick but wasn't overpowering. Friendly staff and as a couple part of the LGBTQIA+ community we felt so welcome. Overall, a highly positive experience and we look forward to future visits to get our BBQ fix in! read more

Placed an order for delivery through uber eats. Our order was delivered missing all our sides for our meals. When I called the restaurant to make complaint, their solution was to have us come in to pick up the sides. That's very pointless to me as to the reason we had the food delivered in first place & if I had wanted to do a carry out & pick up I would have did that to begin with! This to me was very unreasonable because I felt this to be the restaurant & staffs fault for not double check orders before pick up & especially for a third party delivery service pick up too! They offered to refund us for the sides we did not receive, but I feel as if I should have been given complete refund due to fact that we had to eat our dinner without any sides, so how was that even a meal?! Very disappointing & will not be ordering nor eating at this establishment in the future. read more

I tried to go here for my birthday but it seems the menu has changed and the prices are simply too high to take a family now. The ice cream machine is still gone from covid even after the desperate cries of the public. We ended up going to Red Robin instead because somehow Red Robin now seems affordable compared to Dickeys . Even before we were out priced the food(compared to other bbq) is just good but nothing to write home about. read more

We enjoyed our BBQ meal here. Good food and great atmosphere. The service is amazing too, everyone is super friendly. Will definitely be coming back. Highly recommend ! read more

I came here for the first time last month and will definitely be going back. Great food and service. I highly recommend!

with the new owners this is simply amazing. the restaurant is super clean. food tastes great. good music and everyone is welcoming. totally love it. read more

Dickey's Barbecue Pit - pulled pork, macaroni and cheese, macaroni and cheese, macaroni and cheese - Barbeque Near Me - Yakima, Washington

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The ribs are a little dry but still great . The workers looked like they didn't want to serve us . The place smells amazing and they have a tv in the corner . read more

Five stars for being consistent and for a chain employees are always friendly. This is my 3rd visit and I've tried it all. I love that they have cold good beer on ice (self serve). While I feel some of their sides are average (slaw and beans) they have other items that are excellent (okra, green beans, Asiago creamed spinach) and a little unique (jalapeño beans & baked potato casserole). The meats of course are their signature and I find them excellent. 3 sauces: original, sweet & spicy. Again, all very good. Top off with good iced teas and FREE ICE CREAM CONE and baby I'm happy. Came to have them cater my event. Will update this post afterwards.don't agree with other YELP reviewers on this. Stars shouldn't be for fancy. Stars should be for quality, cleanliness, friendliness, taste and consistently. read more

Dickey's Barbecue Pit - Place for live music - Barbeque Near Me - Yakima, Washington

This bbq hit the spot. I was so overwhelmed by all the choices available. Do I want the dinner plate? Do I want a sandwich? Lol! I finally decided on the brisket salad and it is HUGE! Grab some toast on the side. Also got the kids side and the Saturday special brisket meal. All good! And the ladies running the counter were awesome! read more

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The business model of the overall company sucks. The menu is out dated and lacks the consumer feel. If they want to succeed they should show a window of how your food is prepared and also exhibit freshness. Only went here because of a gift card. read more

*We were on the road, super hungry, and the food fit the bill. I had the Westerner sandwich, wife had the kielbasa I think. She said the fried okra was the best she'd ever gotten that wasn't homemade. *COVID-19 conditions - Had to eat in the parking lot read more

I would most definitely recommend this place to anyone that appreciates a good little BBQ joint. read more

Dickey's Barbecue Pit - This place is delicious. I would definitely recommend it to anyone that loves good ol bbq joints. - Barbeque Near Me - Yakima, Washington

It's a bit of a bummer to see this place get such a bad rap from the prior reviews. We came in on a lazy Wednesday evening when we had a hankering for some meaty deliciousness and what we found was exactly that. It seems that the major complaint this place is that it can take a while to order. We found this to be the case to, however it made sense given that they were actually cooking most of the meat while we are there, rather than having it sit in the refrigerator and then be microwaved. A family meal was something around $45 and fed for adults and two kids pretty easily, with some leftovers. The ribs were as good as we've had anywhere, the brisket was delicious and the pulled pork was a delight! The barbecue sauce is coming sweet, normal and spicy varieties and all were very good. The free ice cream always tastes just a bit better than ice cream that I asked to be paid for as well. The small cups and cones at the end of the counter make it easy to grab a little bit before dinner and a little snack afterwards. While this place certainly has a few shortcomings, we found to be very good and given the relative dearth of good barbecue restaurants in town, this will probably be a place we go on a fairly regular basis. read more

Went in to order and the cashier was taking orders and running the grill. After about 10 min and the people in front of me hadnt ordered yet, I left as I didnt have another 10-15 min just to order. Never been there and wont go back for a few months just to give them a chance to get it together. Probably good food. Customer service lacking even though the gal was working her butt off. Not her fault. read more

We tried it again, and the experience was much better. Anna was very helpful with adjusting a mistake I made in tipping through the app. She had to call me to change the order because they were out of the brisket, but we were happy with the substitution, and the extra half rack of ribs they threw in certainly left a good feeling about the difference. We will try them again. read more

Rude and close whenever they want to. Corporate needs to get on them. We the people are the business!

Overpriced, dry food. My husband and I cook way better food and the sides are limited. So if your looking for a bang for your buck don't go here. I felt way to over priced and more so guilty I wasted so much money just for my family and I to eat this. read more

This place is consistent and I've never had anything bad/funky. I love the Mac stack with brisket. I go here occasionally if I'm in the mood for bbq. It's not amazing, but it hits the spot. read more

BBQ is really tough to do as a quick service restaurant. I want perfectly done meat, but I also want it done now. Dickey's does a pretty good job meeting both convenience and taste! I had gone to a Dickies several years ago in a different city, this one had a pretty similar contemporary western feel! The staff was friendly and the service was quick since we beat the lunch rush. I ordered the Westerner sandwich ($8.75), which comes with two meats. I opted for brisket and the Honey smoked ham. Both turned out to be pretty good choices...... next time I'd probably try something different than the brisket though. For an additional $3.50 you can add two sides. I did this and ordered waffle iron fries and mac and cheese. Both were good but I feel like the portions were a bit slim for the price and probably wasn't worth it. A drink will also run you a couple more bucks depending on what size you get. As you can see, this can start getting pricey for lunch. There is a daily deal that changes every day which is $8.99 and includes a drink. After you order your food you can get three different types of BBQ sauce, sweet, regular, and spicy. I'm a big fan of the spicy BBQ sauce. It's not overly spicy but it does have a little kick. The real surprise the star of the show was the free self serve ice cream at the end of dinner! It's nothing too fancy, but it was a great ending to the meal! read more

Dickey's Barbecue Pit - The counter! - Barbeque Near Me - Yakima, Washington

Had them cater my super bowl party and it was fantastic!!! They were a few minutes early, brought everything needed to serve and the food was outstanding!!! Will definitely use in the future!!! read more

Okay, this place has a lot of room for improvement, but I don't think it deserves the unanimous 1-star reviews that it has gotten so far. Every restaurant has problems when it first opens, while the staff is getting trained. Yes, the wait was far too long, and I too saw people give up and walk out in frustration, but that happens with all new restaurants (just walk 100 feet over to Mod Pizza if you don't believe me). Yes, they were out of ribs, rolls, and roughly half of the sides, but planning for demand is a skill that comes with time. The food is just okay. Some will claim that it is too expensive (I paid $15 for a sandwich, two sides, and a drink), but good/real BBQ is not cheap to make. However, what I had was not good BBQ- the brisket was a dry, crumbly mess, which more closely resembled ground beef than the succulent slices of brisket I'm used to. The baked potato casserole was okay, but I did not care for the green beans. Okay, maybe I am being too generous with 3 stars, but hey, someone invested a lot of time and money into this place, and with some further training and improvements in the quality of the food, it could be a pretty decent place to get some BBQ. read more

Dickey's Barbecue Pit - This nickel-sized dab was all of the BBQ sauce they put on one half of my sandwich. - Barbeque Near Me - Yakima, Washington

The food is fantastic as usual, however, upon inspection of our order in the truck (we check often lately because of the lack of attention to accuracy to the "to go" orders as they are handed to you for take out) we find there is a missing slider (my son's choice for supper). Within minutes of leaving the restaurant my wife is back inside inquiring about the missing slider. The owner (don't know her name though she was identified to my wife by an employee) was extremely rude and disrespectful about the claim and had one of her employees accompany my wife to the truck to check our bags. Basically called my wife a liar and potentially a thief....All this over $6 bun with some chicken and cheese in it and we spent almost $100 just minutes earlier!! Needless to say we like to support our local businesses in our fair town, but is becoming increasingly harder when the bitch of an owner calls your wife a liar at the drop of a hat. (They did forget the slider by the way and an employee made one apologizing the whole time to my wife). My family and I love the food at Dickies and frequent the establishment on a fair many special occasions and spend upwards of $100 every time. (Not always easy to do with today's high dining prices). The owner's attitude and customer service can definitely make or break a place despite the employee's best efforts to succeed at the same. Just think of all the health and not to mention safety common sense rules that were totally ignored when she sent her employee out to the parking lot with a stranger. Six dollar sandwich/lifetime patrons....hmmm‍ read more

Stopped in to Dickies in Yakima wa. Ordered the rib plate which comes with a bun and 2 sides. I picked fried okra and beans. The beans lacked flavor, the okra was greasy, no seasoning, and tasted bland. The bun was very dense and could only eat one bite. The ribs were baked with little or no seasoning. There were 2 short cut ribs they were so chewy I couldn't eat but more than a couple bites. The other ribs were more tender but bland. I stripped the meat off of one rib and found something disgusting. It was a whole complete rib. Looked like the rib was cut from the very lower part of the ribcage. Half the bone was there but the second half was something white and bendable, it was not bone!! I ordered some spicey sauce that was more vinegar than sauce. Service was questionable. The gal at the counter came over and asked if everything was OK. I told her it was terrible and explained. I asked if she has tasted the rib plate, she said she doesn't eat pork. She asked if I wanted something else, I said no because if they can't get ribs right why would I want a replacement. No refund was offered So I ended up paying over $20 for a meal I couldn't eat. I should have had a hint when I walked in the restaurant and it had a off putting smell from the baking meat. Not going back and would never recommend this horrible place to anyone. read more

We are here visiting our daughter and granddaughter. While my granddaughter would normally be cooking our Thanksgiving dinner, this year was different. Our daughter was undergoing major surgery so everyone was focused on caring for her. I started to search for a complete dinner that we could bring. We were prepared not to get a great dinner, just something. Our hotel gave us a few flyers but none of the restaurants had any info about a thanksgiving dinner on their websites except Dickeys. They had a lot of options, we decided on the smoked turkey with all the fixings. The food was plentiful and delicious! The turkey was smoked perfectly and it was moist. We lacked for nothing. You got to try this. Here's a tip make sure you have plenty of people because you get a lot of food. Thanks to Dickey's for saving our Thanksgiving. I was so happy with the food I forgot to mention the first face of the business. The service, it was great and friendly. Shame on me I didn't get the name but the friendly smile and cheerful greeting means a lot when you walk in. Great job! read more

Their food was amazing, kitchen was super clean, great service. I recommend going here!

I just love this place. I've only been there a handful of times and every time I go I am acknowledged by Ray, she remembers me. Not only do they have excellent food, prices and service but the hospitality by Ray and Lisa is by far the best. It's nice to be able to go some where that still has the most friendly service during the pandemic. I highly recommend this place. read more

My ticket was lost initially and they had no idea I had ordered when I came to pick up my meal. The ladies were quick to make it up and they were pleasant to have a brief convo. Food was good. read more

I'd been to Dickey's a couple of times in the past and had mixed experiences. When a coupon showed up in my mail for a buy-one plate, get one plate for free, I decided to give them another try. I'm a cheapskate. I go, order, and get my food from less than enthusiastic workers, but whatever. When I go to pay, the cashier tries to charge me for the second sides, although the coupon clearly says "free plate." When I tell her she needs honor the coupon that she GETS MAD AT ME. When I ask to speak to the manager, she tells me "I'm the manager." Then, she opens up the register, and slams down the difference on the counter. So disappointed in the service provided by the manager of the place. If your company is going to send out a mass-mailing you need to honor it. read more