Over the past few years, I've patronized RLJ to: purchase jewelry; sell jewelry; get appraisals of individual pieces of jewelry; repair jewelry; and change out old watch batteries for new ones. I've been happy with all of the results. The staff is knowledgeable and straight forward. I've worked with Rob, Lori and Lal. As others have mentioned, it's a very convenient downtown location, across the street from Macy's. A high degree of professionalism is found here. read more

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Quick, easy and professional service. I stopped in to get my watch battery replaced. It took about 3 minutes from start to finish and cost $19 (with taxes). The jewelry itself that they were selling looked ok, nothing really wowed me. Overall I would recommend them for their services. read more

Robert Laurence Jewelers - Jewelry Near Me - Washington, DC, District of Columbia

The quick and affordable service is like nothing I've ever seen. I left the shop extremely satisfied. Thank you for adjusting the size of my Gucci watch and replacing the battery in the other one. read more

My wife died recently and going through her jewelry I found a diamond pendant that had been passed down to her. Rather than try to sell it, I took it to Robert Laurence and asked them to turn it into a mourning brooch for me to wear. Rob at the store worked with me on the design, and the finished product was excellent. I highly recommend their custom service. read more

Robert Laurence Jewelers - Jewelry Near Me - Washington, DC, District of Columbia

Easily replaced due watch batteries for me while I waited. Very quick work. I will be back to them when I need to replace the batteries again in a few years read more

I came in to fix my watch battery, and Rob did a thorough check on my watch finding several problems . We ran into many complications with my watch, but Steve, Rob, and everyone at Robert Laurence worked diligently around every pushback we faced. They provided me with truly honest watchmanship. They went above and beyond what I asked for, and for that I will be a returning customer. Thank you for holding your customer service and workmanship to the highest standards. read more

Once again blown away by RLJ! They are so beyond knowledgable, patient and kind. I recently got a ring for our anniversary and have also had rings resized and each time they provide incredible service, quality stones and amazing advice for care. It is so hard to find a good jeweler who won't constantly try to rush you or scam you and it is so nice to find a place you can trust! I am so obsessed with this ring! Thank you read more

Robert Laurence Jewelers - Jewelry Near Me - Washington, DC, District of Columbia

I brought a necklace here to be fixed and they were kind, attentive and fixed it on the spot. Highly recommend!

Went in to get a pair of earrings fixed. One of the pearls had fallen off the clasp - Robert fixed it within 5 minutes and didn't charge me. You can tell he is a good man. Would trust him with anything! read more

I had an emergency surgery, when we were entering the OR the nurses noticed that at intake, someone neglected to remove my bunch of MY GRANDMOTHER'S SPECIAL BANGLES! She always wore them and I have worn for 35 years. At this point my hand was full of iv needles, so the staff had to CUT THEM OFF! My dear friend knew I was sad about it, and brought my mangled bangles to Robert Laurence. They did a great job and I feel so happy to have them back. You wouldn't even know they've been repaired unless you were looking for it. Three out of nine were unfixable, but I thought I'd never wear any of them ever at all. I am very very happy! What a thoughtful friend. read more

Robert Laurence Jewelers - My no longer mangled bangles! - Jewelry Near Me - Washington, DC, District of Columbia

Conveniently located in MetroCenter, this jeweler shop was prompt and responsive. They did a quick ring inspection and cleaning for me at no cost. And were honest and up front in saying the ring looked good and no work needed to be done at the moment. Will definitely bring back my rings and other jewelers for cleanings and other repairs. read more

Right in front of the Metro Center stop! Went here to get my necklace shortened and had such a wonderful experience. On contacted them on Yelp prior to visiting, and I was quoted $20, with the possibility of leaving the necklace there for a few days. During my visit, the jeweler examined my necklace and was able to shorten it on the spot for me for free (due to the material the necklace was made of). I had $10 cash on me, so I donated to their donation box for charity. Fantastic service! read more

These folks were amazing and so quick! I went in with one of my watches thinking I needed to replace the battery only to find out the watch doesn't have a battery but it's based on wear for function, imagine that. They did place new battery in one of my watches and they were able to size my new coach watch! They were super quick I was in and out in about 20 minutes. They were also super kind and very attentive and very knowledgeable on watches. Appreciate them very much will recommend always! read more

Yesterday afternoon after work (December 6, 2022), I walked over to Robert Laurence Jewelers on G Street NW to see if they could fix the backplate to my wrist watch, which had become unattached from said watch a couple of weeks ago. The gentleman to whom I gave my watch did a splendid job of reattaching the backplate. Indeed, I'm now wearing my beloved Readeel wrist watch. Thanks so much! read more

I worked with Robert Laurence Jewelers in January 2019 to resize my engagement ring and design a new wedding band. It's been 19 months, and the engagement ring is broken, missing the platinum added as part of the resizing. I was seeking a wedding band to fit up against my engagement ring with a very low setting. It took some time, but the product and pricing were fine. I wish I'd been better informed that the band would show a divot as I would've picked a thicker band. Overall, working with the jeweler was a fine process. They weren't intimidating, were helpful and informative, and the pricing was appropriate (less than $1k for the resizing and new ring). I'm disappointed that the repairs did not last. read more

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I have seen post saying a lot of businesses may be racist but I usually go anyway and allow myself to determine that on my own. This place is definitely racist. I came in with a Cuban link to get repaired and they told me it was fake. No testing, no weighing, barely even looked at it and said it was fake. I'm assuming they couldn't do the repair and that's why they told me it was fake. Then they tried to upsell me something for WAYYY over what it was worth. I ended up going to the mall and I got my Cuban link repaired within an hour. I wouldn't recommend this place to any person of color. read more

I went in to get several batteries for my watches and they were very cordial. They had me taken care of AND it was a very nice price compared to some other places. I HIGHLY recommend this place. They also have nice jewelry which might be worth checking out but I was in a hurry. read more

I've purchased earrings, bracelets, a watch and charms from RLJ. The gentleman who does repairs gives estimates and his work is superb. I was first told to go there in the EIGHTIES and have been happy with their wares ever since! read more

I've been going here for years and have purchased multiple pieces of jewelry from them and they're my favorite jewelry spot in DC. The staff is always friendly, helpful and willing to negotiate a good deal. What more could you ask for. If your ever looking for some quality jewelry I'd recommend stopping in and checking them out. read more

I walked in just before close on Monday to ask if they did in house jewelry repair as I needed to take the stone out of my engagement ring and ship the stone to an independent jeweler who would be working on a new setting for me. They said they definitely could and to bring it in and they would give me an idea of how much time it would take and costs. My husband works upstairs, and I work down the block so we met there for lunch the next day, Tuesday. I expected to drop it off and pick it up later in the evening or the next day and pay $100 or so. We were shocked when they did the work right in front of us in 5 or so minutes. I whipped out my credit card and all he asked in return was for us to donate to their charity of choice (there is a little box on the counter). I had $17 on me and wished I had more, but I stuffed it in the box and was so impressed by their service. We have a few more things that need to get worked on (Rolex, etc) and we will be coming back to them. Robert and his team are phenomenal! read more

great inventory & wonderful people. I trust them for repairs, information, & purchasing.

I had dropped of my ring to be resized with an estimate of getting it back within a week; but, the next day they had called me already done! Not even 24 hrs. And the work was amazing! I had my ring sized down considerably (for my pinky finger) to which they replied that it may be too small of a fitting to get it to be a perfect circle, BUT THEY DID GREAT! I don't think my geometry teacher could've used a protractor to get a more perfect circle. read more

Walked-in in need for new batteries for two watches and they were super diligent and quick. There were other customers and it took no time to see me. Super convenient and professional! The prices were great; I've spent more at random kiosks at the mall. Definitely recommend. read more

Home to phenomenal, detail-oriented service. The kind of old-school courtesy, dedication, expertise, and excellence they provide are hard to find these days. You can entrust your valuable jewelry to these craftsmen with confidence. read more

I recently used this jeweler to create a custom wedding band that matched my engagement ring. Not only did the final product turn out great, but they were super helpful through the whole process. Highly recommend! read more

Just needed a watch battery. Quick, easy, efficient. They were great, and treated me with as much respect and customer service as if I was purchasing the watch itself. read more

Best jewelers in DC! They always take care of you and make sure they find a solution in your price point. Everyone who works there is very friendly and helpful. read more

Fantastic! I read the rave reviews about Robert Laurence and came in to have a watch battery replaced. I was greeted right away by a friendly gentleman who swapped out the battery in less time than it took for me to admire a few pieces of jewelry and check in on Yelp. Even more, the total price was less than $12, including the battery! All I have to say is: I'll be back! read more

I dropped off my engagement ring for resizing at Robert Laurence Jewelers on a Tuesday. They said they would get me a quote within a week and have the resizing done two weeks after that. They sent the quote on Wednesday and the ring was ready Friday morning. They were very efficient and did a great job handling my ring! read more

This is the only place that I come for watch repair in DC. I have been to watch repair / battery replacement kiosks in the mall and have been disappointed. The staff here is very professional and the quality is top-notch and fast. I had a Skagen watch battery replaced and it lasted 4 years! As a bonus they tag your batteries that are replaced and there is a one-year included warranty. I have yet to buy any jewelry here but have looked around and the inventory is nice. I would definitely recommend! read more

Robert Laurence Jewelers - Watch Display - Jewelry Near Me - Washington, DC, District of Columbia

Friendly, knowledgeable, and expedient. Fixed 2/3 watches in minutes and provided a reasonable estimate on the 3rd within a week. Also, they keep the doors locked to keep everyone safe. read more

Highly recommend Robert Laurence Jewelers. Very professional and skilled. Took two luxury watches to get a battery changed in one and to size the bracelet of the other. Quick and efficient. This is my go to spot watch related maintenance. read more

I could not have had a better experience. I had a vintage brooch which I wanted to wear as a pendant. Because the gemstones were very sensitive to heat, the brooch needed to go out to have the bale added by laser. The result was a beautiful hidden bale and the price was very reasonable. I brought in another vintage item to have a clasp replaced. Excellent work and I was very satisfied. Very convenient location at Metro Center. read more

Amazing service and reasonable prices in downtown Washington DC. Reminded me of a local store I would go to in my neighborhood back home. The staff is very friendly and takes great care of its customers. I came in during lunchtime to have a battery replaced. $13 and seven minutes later I had a working watch again. Highly recommend them for anyone looking to quickly have a battery switched replaced. read more

Fanstatic work and friendly staff. I called in first to inquire about pearl restringing. I went during my lunch break, got a reasonable quote and left my pearl bracelet for repair. They were so nice on the phone and in person! I got my bracelet repaired in a few days. They also have a great jewelry selection in store! I need to go back to check it out! read more

Wonderful and professional service, always. Steve has helped me twice and each time has been great! Will continue to come back.

I had such a great experience at Robert Laurence Jewelers. I needed the clasp of my necklace fixed. I was able to walk in and they helped me right away. The staff is very handy and knowledgeable read more

A gem of a store (no pun intended) with great customer service, affordable prices, unique offerings, and quick, easy repairs. This is a DC treasure, and I can't recommend them enough! read more

Extremely professional and in a safe area of DC. I went in for a pair of earrings for my girlfriend and there were many options to choose from. They do custom work and were willing to get everything just right! Not pushy at all and very patient while I made a big decision. I will come back in the future for sure. read more

My gold necklace broke and I went in to get a new clasp because their location is convenient - they reviewed all options with me thoroughly and offered customer made options or different types to make sure it doesn't break again. They had 14k clasps in-house but offered to order 18k for me and the customer made options could've gone higher too. They attached my new clasp right then and there without a charge. I just paid for the clasp. They were knowledgeable and so nice! I went in close to closing time but they didn't rush me at all. They were also doing 20% off on their gold and I got a beautiful new chain for a small pendant at a nice price as well. I didn't check out their jewelry selection much, but from what I've seen, the style looked a bit older than my age group. I'll definitely be back for any repairs or gifts! read more