Had watches inspected and batteries installed. They did a good job. I was pleased. They had…read moreplenty of parking as well.

Katie, the manager responded to my yelp comments. My review is very accurate and fair. I'm not one…read moreto do this on yelp. But the treatment that I received was just lousy. No, they didn't have one item they messed up on. There were several that were not accurate. They were not handled correctly. She also did not want to produce cashed checks, saying they didn't have them only to produce them later. Beware

The best jeweler I have been to in quite sometime. I visited M&S after my grandmother passed this…read moreJuly. She left some jewelry to me & my sisters & my uncle felt it should belong to him. For this reason I visited M&S to see if; one, they could make a duplicate & two, if it would be cost effective. I met Nasir & asked him if he would clean the pieces for me. Nasir was so informative, inviting & entertaining that I knew this would not be my last visit. After he cleaned my jewelry we spoke in detail about it how replicating the jewelry would be cost effective for both of us. Seeing that the pieces were heavily detailed. Nasir was so accommodating I decided he would be my jeweler going forward. Fast forward to yesterday evening. I pulled up to M&S at the very last minute in need of a birthday gift for very dear friend & Mohamed was pulling down the gate to close. I told him in my kindest voice that rushed over to pick out a very important gift. Being the sweet older gentleman he is. He unlocked the doors & let me in. He pulled out 6 different trays of gold chains understanding that I was looking for the perfect one. I kept Mohamed there for 30mins after closing time tryna to decide between two beautiful gold chains. Mohamed gave his opinion when asked & I am so grateful I had the opportunity to work with him. Me & my friend agreed that it was the absolute perfect gift for his birthday. And I wouldn't have gotten 20.8 grams of 10kt Gold without Mohamed's amazing guidance. Mohamed is seasoned in the jewelry business & working with someone like him makes you feel safe & never taken advantage of. Thank you, again Gentlemen so much!!! I will be seeing you soon.

Excellent customer service. Bought in several repairs. There very quick straight to business and…read morevery understanding to all my jewelry needs. There prices were alot lower compared to everyone else's in the region. While I was waiting, I had decided to purchase this beautiful chain for a excellent deal.

My favorite jeweler in Northern Virginia. Liz selected a beautiful stone for my college class ring,…read morewhich caught the eyes of my classmates at a recent reunion. I was so pleased with the service Mystique provided that I also had them help me manage the repair of two watches, one 40 years old and out of production and another hand-made by a small watchmaker. Melanie and Ivan have been a pleasure to work with, I look forward to visiting again!

Based on previous reviews I can see I'm not the only one treated poorly upon entering the store…read more It's truly disappointing considering their jewelry is very much my style. I walked in and immediately felt uncomfortable. The store employees hesitated to say hello and never asked if I was interested in anything or needed assistance. The store is very small and no one else as in there so it was obvious they were not eager to engage with me specifically. The moment I left I felt relief. I was wearing more casual attire and definitely felt that had to do with how they treated me. Little did they realize I will likely not go back to make a purchase nor will I encourage anyone I know to go there if they are looking for recommendations. I always want to support local but not at the cost of being treated the way I was today.

Lideya provided a consult for repair work and was so honest, professional and no-nonsense. Was not…read morein the market for a new piece of jewelry but after the initial experience, when that time comes Alexandria & Company will be at the very top of the list. Their space is gorgeous. They operate by appointment only so you will receive personalized service and will not be rushed or pressured. I love that they offer a mix of classic and modern jewelry. And, the shop dog is so very sweet but he won't bother you if you don't want to be bothered :) I highly recommend working with this wonderful business.

I'd heard good things about Alx&Co's personalized engagement rings, and I was not disappointed!…read moreAntra did a fantastic job walking us through the design process, teaching us about the diamonds in our ring, and making sure the final product was exactly what we wanted. She helped my fiancé and I feel confident in buying this very special piece of jewelry. I absolutely love my ring! I've gotten so many compliments on it. I would highly highly recommend Alx&Co to any couples looking for a special and customized engagement ring!!!

Extremely Disappointing and Unprofessional Experience…read more What should have been a joyful engagement ring shopping experience turned into an incredibly frustrating ordeal. I was required to open a line of credit in order to place an order. After doing so, the store never actually placed my order. I was repeatedly given the runaround--first being told the order had been placed, then being told it hadn't. At one point, staff couldn't even locate my account, despite the fact that they opened it. When I asked to close the credit account due to their mistakes, they refused, yet still asked if I wanted to continue purchasing a ring with them. That alone speaks volumes about their priorities. The lack of communication, accountability, and basic organization was shocking. This process was stressful, time-consuming, and deeply disappointing. Engagement ring shopping should be exciting and meaningful--not riddled with confusion and frustration. I would strongly advise others to think twice before opening a credit account or trusting this store with something as important as an engagement ring. This experience has completely ruined what should have been a special moment.

They had my ring for repair for TWO MONTHS AND COUNTING!!!! The level of irritation and…read moredisappointment with the experience that I've had over the last two months of dealing with this store is unexplainable. This is the 3rd time I've dropped my wedding ring and band off for repair. It was at this point I was told the type of prongs on my ring are prone to breaking, why this information wasn't disclosed before we purchased the ring, I have no idea. At least we would have known what to expect. Furthermore, they told me the ring would take 2 weeks to fix. I allowed 2.5 weeks to pass and heard nothing. I called them and they let me know they sent my ring to a platinum specialist, which would have been no issue had they set the expectation of the timeline for return, which was 1 month. This was a red flag because my ring had never gone to this platinum specialist the other 2 times it broke. So my guess is they were fixing the ring with the wrong material. After 1 month passed, still no ring. It's been two months and counting and I STILL don't have my ring back. As a person who loves their ring and values customer experience I am highly disappointed with the lack of communication of this store. I will be filing a formal complaint with Corporate and perhaps the BBB. To add, I was told I was not the only person waiting for their ring to come back. Which tells me this is a very known issue and not an isolated situation.

They moved! I found the new location and it's great. It was good to see the Today's Cargo crew…read moreagain after a few years. They had just what I needed.

They are absolutely amazing! Brought my wife's wedding ring in to be resized and change out the…read morediamond for a bigger one. The staff were extremely friendly and knowledgeable. The work itself was done to perfection and did not take long at all. I would highly recommend them.

This is an amazing store with great customer service and antiques. The two women at the counter are…read morealways professional and helpful with any questions that one might have. I appreciate their kindness and all they do. Please remember that 6 people are allowed in the store at one time because of the small space. This is an amazing store and have fun shopping.

lovely place! i could spend hours and hours browsing the different beautiful items there; the…read morejewelry, silverware, tea sets and art work all take you on tiny individual wonderful journeys. The sweet ladies working there are very informative and have so much knowledge about the pieces and will always indulge any questions regarding them. I have purchased my favorite pendant from there, and i am definitely going back for more.

Customer service at this location is probably the worst I have seen in a retail environment. They…read moredon't want to help you with services, only want to sell you watches. I have gone twice to get a link taken off or put on and both times the sales rep gave me a hard time. First time she lied to me and told me that the pins were missing and there was nothing she could do. I told her that the pins were inside of the links so they would not get lost. After arguing with her for 2 minutes she finally accepted the task to add a link to my watch which I purchased there. The second experience was when I went to get one link put back into a watch but they decided that to putting two in the watch was a better idea. I questioned them after the service was completed and repeated myself saying I only wanted one link added. They lied to me and said you only got one put back on. I knew this was a lie because i handed the sales rep a bag with 3 links in it and he only gave me one link back along with a bend pin for the links. This location needs training on customer service and watch services.

I went in to the store 4/28/2026 in the evening to get my watch sized that I purchased online and…read moreresolve an issue. My watch was sized quickly and they took the time calling several people to resolve my problem. Great prices! Great customer service! I wish I could remember the name of the young lady and the gentleman who helped me.

72 pieces total Eclipse Lenox Including 12 pieces of decor…read morepieces. 8-- 7 piece dinner wear plus 12 serving plates and bowls best price

My boyfriend and I stopped into this store while we were out strolling, and it ended up being such…read morea memorable experience. The shop is filled with some of the most beautiful and unique pieces we've ever seen. The owner took the time to walk us through different items and even shared some history, which made everything so much more meaningful and enjoyable. Even if vintage pieces aren't usually your style, I truly can't recommend this place enough. It's an experience in itself, and you'll likely leave not only with something special, but with a new appreciation and understanding of vintage pieces!

I love Claire's. It is easy to spend 30 minutes looking at everything. There are lots of sales…read moreaimed at people like me who like cute jewelry (i.e. Buy 3 Get 3, etc). There are lots of hair accessories and cute earrings and necklaces. This is the perfect place to find a gift (for others or yourself).