I have definitely enjoyed doing business with Seven X Motors. I had to get a vehicle so that I…read morecould travel back to my hometown in UT. It was quite a process and I feel like they were very supportive in helping me with what would be right for my travel needs present and future. Thank you

Seven-X Motors I bought this truck a year ago October 24th from Seven X Motors. It has the 6.4 big…read moreblock gas engine in it it's got plenty of power for hauling my trailers. I get between 14 and 16 mi a gallon with it. I am really pleased with this truckg.co/kgs/ctmvbMo

I was surprised to see some of the poor reviews when I got to Yelp to leave this feedback. My wife…read moreand I purchased a vehicle over the weekend at M&M and we could not have been more pleased with our experience. In reading the reviews that were negative, it seemed that some had not even dealt with M&M and others did not bring their issues to the company, they just left negative reviews without giving them a chance to make it right. I do not feel this to be fair or an indication of a good customer. I started and ran retail companies, and no matter how hard I would try, my employees and I would make mistakes daily and all I could do was work my hardest to make whatever the problem was right. We also received a pretty cheesy promotion in the mail from M&M. It promised a gift, which we got (very inexpensive smart watches). But once you get to Liberty, I can understand the challenge they have in getting customers to drive to a small town, passing numerous larger dealerships, with bigger signs, and more modern buildings, to come to them. I still am not sure what moved me to visit them, I know that the vast majority of promotions are gimmicks, but it was a beautiful day and the drive was pleasant. We ended up purchasing a used Subaru from them. We got there at 2:00PM on Saturday and walked out at 7:20PM with our new vehicle. For me, that was about average for a large purchase. My wife and I present a unique challenge for financers because of our previous history and what we do for work now, but we were able get a monthly payment we could afford, at an interest rate below 11%, with no money down. I realize that this may not be possible for everyone, but I felt that they really tried to help us out. I didn't feel like a number, I felt like a friend through the entire process. This is my experience, it doesn't mean it will be yours. I attempt to be kind and courteous to those I deal with. I try to be understanding of how difficult it can be to make people happy, especially in a culture where few even no where to look for happiness. However it is my belief that the employees at M&M, and their owner are honest, genuine, and do care about the work they do.

M&M can sell cars/trucks (great experience) but its just not worth it to buy from them. This was my…read moresecond and last negative experience. I had previously purchased a Ford Expedition King Ranch and have been happy with the vehicle. Recently I had an issue with the transmission while using 4-wheel drive. I had the vehicle towed to M&M 2 weeks ago on a Sunday and was told the vehicle would be looked at on Mon or Tues. I drove by on Wed and was told they hadn't gotten to it and would get to it before end of week. I came back on Friday and was told customer appointments come first. I asked to make an appointment and was told by the Service Manager that it wasn't worth it because they would get to it the following Monday. I came by the following Tues and the Service Manager gave me a bunch of bs again. At that moment I knew the vehicle would just sit there so I made an appointment at REA Ford and on Friday the 13th with the vehicle still sitting in the same location where it was dropped off 2 weeks prior, I had the vehicle towed to REA Ford and they immediately handled it. M&M Service dept is over matched and not honest with their customers. I wasn't asking to be put in front of the line, I was looking for them to tell me when my vehicle would be serviced but this was too difficult for them to gauge. The service manager is challenged regarding time management and setting customer expectations. Making false statements and having no idea how to manage customer schedules is a recipe for disaster. I'm only a few miles away and want to support my local economy but I'm tired with such shoddy service at M&M.

Had my tires rebalanced after buying it, week later the front tire tried to come off while driving,…read morelug nuts weren't torqued. Brought a truck there for fixing, a one day job took four days, tried to charge me double the agreed upon price and half the work wasn't done. Still tried to trher them when I heard a front end noise in my car. Owner took it for a ride and said yep theres a noise, probably one of 3 things. I asked to have it put in a lift and actually checked so I know if it's safe to drive... while waiting, speaking on phone in waiting room to a friend. Same guy in the office that tried to rip me off for my truck job came out of the office and was listening to my phone conversarion and thought it was prudent to try and be nasty over what I had said on my phone while in the waiting room. Just don't go here. The level of ghetto and lack of customer care is just disgusting. And by the way the part they told me after putting car on lift is fine, it's something else. I'm done with this place.

The guys are great! I had to have my tire repaired. Quick service and great price!!! Happy Customerread more

My wife and I just purchased a new F-350 truck. Although this dealership is a distance from us we…read moregave it go after a friend recommended it. What a refreshing experience. It's a smaller rural Ford dealership where Hal the owner is also one of the primary salesmen. I was looking for a no haggle experience. Although I'm very experienced with trucks Hal provided me with technical guidance on a build out and made sure the vehicle was ordered and built exactly the way I wanted it. He saved me several thousand dollars by being able to provide insight into which options met my needs and which ones are over kill. This is a smaller rural dealership and they are able to spend time with you as needed. When I checked around many friends gave top marks to their service department. When we picked up the new truck last week Chris the lead diesel mechanic also came out and spent time with me and made sure I was up to speed on the nuances of operating a diesel engine. I've purchased many vehicles both privately and for business and never had an experience that went this smoothly. Well done Budenhaggens!

Awesome, friendly, timely and very fairly-priced service. I stopped by this place yesterday for a…read morefew small items for my Lincoln. The team there immediately helped me, with smiles all round. I cannot speak highly enough of the customer service at Buddenhagen's.

I have a Volkswagen diesel and everyone else in the area was charging double for a timing service…read more They did it for half the price and did a great job. These guys are honest and just nice to deal with. Very rare to find these days.

They do top notch work that is priced accordingly…read more Been going regularly with a mini cooper- a car for which it can be hard to find mechanics that are able to deal with the unique programming requirements. Like any good mechanic they are in demand so it can sometimes be hard to get through and one needs to be proactive about communicating their needs. All that said my most recent experience shows their customer service is only getting better, matching the excellent work they do!

I brought my truck to Wayne County Ford for a transmission repair and had a frustrating experience…read morewith how my situation was handled I provided warranty documentation and simply asked that it be reviewed. The service manager refused to look at it, pushed it aside, and stated that the computer system is all that matters. He also suggested the document could be fraudulent and told me to take it back to the selling dealer. When I asked again for it to be reviewed, I was told service could be refused I was later contacted by the owner, Bryanna, who was polite and responsive. I explained from the beginning that I was already working with the selling dealership on the warranty and that my concern was how the situation was handled. While she offered to help on the warranty side, the focus stayed there rather than addressing the customer service issue At the end of the day, I was simply looking for the way I was treated to be acknowledged and addressed This situation could have been avoided with basic professionalism and a willingness to review the documentation provided. The repair is still ongoing, so I cannot speak to the quality of the work yet, but the initial experience was disappointing.

DO NOT BUY A VEHICLE HERE I was interested in buying a used…read moreFord truck they had advertised. The test drive went well. When I get back to the dealership, I crawled underneath to take a look. I found a substantial oil leak. When I told the salesman (Don Race) he assured me the guys in the shop will fix it. He also told me they would put new tires on too. Then we talked numbers, I was approved for the loan and we shook hands on the deal. I would come back in a week to do my final inspection and sign paperwork. Two days later I talked to the salesman and now he tells me the manager doesn't want to put the money into the truck to fix the oil leak (it needs an oil pan) so I can buy it for $4000 less because "that's what we can get at auction". No new tires either. As is no warranty. It makes me think they're hiding something else. The salesman (Don Race) lied to me. He assured me they would fix it. That's the only reason I moved forward to make a deal. I would not recommend Wayne County Ford to anybody for sales service or anything else.

Rich is a great guy, and he and his team are very efficient. They take the time to clearly explain…read moreeverything. I highly recommend.

Caveat Emptor!!! Started off badly and this should have been a sign......made an appointment to see…read morea specific car. Arrived for the appointment and discovered the car I wanted to see was sold. I travelled one hour to get to the dealership but received no call to inform me the car had been sold. The GM, sitting in adjacent office, overheard the conversation going sideways and quickly suggested another car - same make and model. Turns out the car WAS nice and we bought it. It did have a check engine light on but the salesperson said the part that was needed 'was ordered'. Said it was an O2 sensor (keep that in mind). Oh, and dealership was going to tack on approximately $800 in dealer fees! Obviously, that was negotiated to a saner amount but in retrospect, I should have negotiated even more. Drove home thinking that the fix and 'detailing' the car would have been just a couple days. That was a Tuesday. I called the following Saturday. (Note that there was absolutely no call(s) from the dealership as to the status of this car undergoing repairs.) I was told the car would be ready Monday. Monday arrived and we could not make the trip that day. Tuesday (now one week later) I called the salesperson - twice - no answer and NO voicemail. I tried connecting with any other salesperson. No answer and NO voicemail. Finally, I contacted their 'award winning' Service Department. The person who answered the phone, after giving my name and the car I bought, could not find the car in the system. He sounded confused as to whether the car was even there! I thought they had sold it. Finally, he told me they were waiting on one part. I asked what part? he said a 'turn signal stalk' and once that's fixed, the car would be cleaned and inspected. I asked what was the reason for the check engine light. He said it was a purge valve. Apparently, it wasn't an O2 sensor as I was told. Note that had I made the trip Monday, that car would not have been ready! I became a bit irate over the lack of communication from the dealership and demanded better communication going forward. Ten minutes after I hung up, I receive a text from the salesperson informed me the car will be ready for pickup - THAT AFTERNOON! Now I'm no car mechanic, but I'm not sure you can replace a turn signal stalk in a matter of a half hour and have the car cleaned and ready for delivery. We pick up the car on Wednesday, eight days after the sale. We had asked for two issues to be addressed. One, eliminate the STRONG odor of cigarette smoke in the car. Salesperson said they have a chemical to do that. It wasn't done. Two, clean a minor stain on the inside of the 'A' pillar. It wasn't done. The car appeared to have been vacuumed and washed but the wheels were caked in brake dust and accumulated grime. I was so incensed about my experience, I just took the key and drove home. When I arrived home, I cleaned the inside of the windows. If I could post pictures of the nicotine that was on those paper towels, I would. It was gross. I also cleaned the wheels with wheel cleaner and they now look like new. I know it's early, but the car seems good. HOWEVER, the absolute lack of customer service, awareness, communication and let's call it like I see it - honesty - is sorely lacking. Take this review for what it's worth.

Excellent staff, choices and they don't "storm" you for any car sales, new or used…read more Rico is the man, great personality makes you feel like family.

I just purchased a car from Port Jervis Auto Mall last week. Everyone I had contact with, from…read moreMitchell in Sales to Larry in financing to Steve in parts and Ricco in service were fantastic. At no time did I feel pressured into anything and all of these guys were incredibly patient and kind. Since COVID, customer service in most places has gone down hill, but I was so happy with the customer service I received here that I thought I was dreaming. Great group of people and fair business practice. I highly recommend them. Patty F.