The staff at this location are outstanding. Raul, the manager, is extremely helpful and…read moreaccommodating. Whether you're booking a simulator bay, a lesson, or a fitting, Raul makes sure you're well taken care of. I received a golf lesson from Ian, and he was excellent. He clearly knows what he's talking about and takes the time to walk you through your swing, helping correct issues while keeping you on the right path. He doesn't try to completely change your swing--instead, he makes small adjustments that have a big impact. It's always a great feeling walking into this store knowing you'll be treated well.

New to golf, checked out the store to possibly buy a set of clubs and had no idea what I was…read morelooking for. Justin was very helpful in explaining what might work best for me and allowed me to try several clubs on the simulator. Didn't buy anything today but will definitely come back due to the excellent customer service.

Whenever I have a rating that goes against what others' ratings are for a particular business, I…read moremake sure to thoroughly evaluate all aspects of the business and my experiences of it. So yes, I have taken a full and complete look at this business and my experiences with it and simply had a different experience than others. I took lessons here awhile back and have recently been taking lessons at a different business recently. The lessons at My Chicago Golf started out well. Marcus was attentive and was able to make a difference in my game. Things were going well. That is, until, he slept through one of our scheduled appointments. His system sends out numerous reminders about upcoming appointments to customers. Unfortunately, it seems that it only sends them out to his customers, and not to him. We had an appointment scheduled, and I showed up fifteen minutes early. His storefront was locked, and knocking and ringing the doorbell did not yield any type of response. Unfortunately, emailing, texting, and leaving voicemails also did not make a difference either as they all went unanswered. After waiting about forty-five minutes for a sixty minute lesson, he finally opened the door. At that time, however, the customer for the next hour was already waiting at the door! That customer was courteous enough to let me use his scheduled hour, and he rescheduled with Marcus. As the lesson went on, Marcus did apologize for sleeping through it. He said that he overscheduled himself that morning, which caused him to oversleep during a nap. He was definitely drowsy throughout the appointment, and wasn't entirely alert or focused on my swing. What disappointed me the most, however, was that he didn't take responsibility for his mishap. Mistakes happen to everyone. Apologizing is only the first step in taking responsibility for those mistakes. He didn't offer an extra free lesson or a refund, or anything for that matter, to make up for his major mistake. This last part that is why he is losing two stars. If he would have taken responsibility for his failures, I wouldn't be as disappointed with him. I even would have used the final lessons I had in the package I purchased. Instead, I let them go unused because I was so let down by him. Missing an appointment completely without notice and/or an acceptable reason is a huge negative and a large problem. These lessons are not cheap. What's even worse is not taking responsibility for it. Mistakes can be overlooked, if the person making those mistakes owns up to them and takes responsibility. Unfortunately that didn't happen here.

Marcus, the owner, has been a fantastic coach so far. He's very charismatic and patient when…read moreexplaining and demonstrating any feedback. As someone who is just getting started golfing, he has really stressed the fundamentals while still pushing me to get to a point where I have the necessary skills to be able to practice and grow independently. The difference I see after each lesson is measurable and I've always left with things to practice (with videos demonstrating the exercise) so I can continue to see growth. Additionally, his location is a fantastic setup with some of the newest golf simulator technology to really enhance the lesson experience. I did a fair amount of research on different golf instructors and facilities in Chicago and am thrilled I landed on My Chicago Golf. I can't recommend Marcus and My Chicago Golf enough.

Good day Club Champion, I just visited your location in Schaumburg, Illinois. You have such a group…read moreof professionals at this location they need a pay raise. I stopped in without an appointment just to ask it they would have time to adjust my putter and with in minutes my club was done. Any other club fitter would have told me to drop off my club and come back in a week. Not this location. This isn't my first visit at this location, I have always been impressed with all of them being so polite and professional in the way they have always treated me. Why anybody would go elsewhere for new clubs or repairs is beyond me, I've gone to the big box stores and believe me, they don't hold a candle for service or professionalism. All I can say is this, if anybody is looking for golf clubs or repairs and most importantly, talk to a professional that knows what they're talking about the Schaumburg office is the place to go. Thank you for the staff at this location Sincerely Thomas Leonard

After completing my driver fitting, I took home my quote to think about it. The following week I…read morereached out to my fitter for a couple questions. I never heard back until I reached back out 4 days later. I then reached back out a few days later to move forward with my fitting and I again didn't hear back from anyone for a week. I called again to communicate my frustrations at this point, and my fitter was not available so someone took a message and said I would get a call back the next day. Still nothing as I write this. I find it very perplexing that I can't give my money away. In addition to all this, I was sent an email from club champion to activate my account online. When I tried doing that, I kept getting an error and I reached out to Club Champion at info@clubchampiongolf.com and no one responded. On top of all this, I also had dropped off a club to repair during my driver fitting and was told it would be done in 48 hours. I never got a call back about it and when I called 4 days later to get it back, I was told it would be done that day which means it would not have been done had I never called. All in all, I've spent close to $5000 in fitting with club champion and unfortunately, I don't think I could go back again knowing these experiences and would take my money to the PGA Superstore.

Zach has been great! I purchased a 6 month practice session and 15 lessons, perfect for the off…read moreseason here in Chicago. I'm 3 months into the practice session and love being able to practice any weather condition. The team here at Golftec is very professional and accommodating. There's no short cut to putting in the work and practicing. Great environment to pursue your golf game and get better. Amazing individual practice simulators, putting green to practice, football games and golf on TV, can't ask for much more. Very happy

My coach was a good guy, very knowledgeable and friendly. If you have the time to spend to rework…read moreyour swing I'm confident he would be able to help with a multiple lesson plan to achieve your goals. My issue is IF your not looking to rework your swing you can walk away very discouraged. I took one lesson recently saying i wanted some coaching on how to improve a certain area of my game but with back issues NOT a full rebuild. I was not able to hit the ball the way he recommended with my back issues and the muscle memory of my current swing. By the end of the lesson i was saying i just can't make that move and he was recommending more lessons to fix. I got zero out of this lesson other than less confidence. I understand it's a business but this was the opposite of what i asked for. In short i walked out pretty discouraged on my swing overall. I played a 15 handicap last year and play about 2/week for reference.

Let me start by saying I have shopped at this store several times . There was a brief…read moremisunderstanding with the store manager and myself and he did everything in his power to make me absolutely keep coming back . So thank you to Mike and the rest of the Wilson team . I will continue to tell my clients to shop at this great store . Wilson in my opinion has made a major comeback in the tennis apparel industry!! Thanks Mike

Absolutely love my time shopping here for their special women's history month event. They also…read morelaunched their first ever women's tennis shoe created for women by women which we got to purchase at a discounted price. We also had a discount on all of our shopping as well too, which was amazing and the sales associates were very helpful in helping us pick out different items. They converted the upstairs space to a little area where we could have brunch and they talked about the shoe as well as women in sports. All the things. I was able to get a fanny pack and short set which I absolutely love. I definitely recommend People shopping here because they have an excellent service and the store is really cool.

What a great store. They have free parking and it's an indoor garage. They have free filtered…read morewater. They have a second floor and a first floor that is vast and has everything you need for outdoor outdoors or indoor sports and hiking and camping. They also have a co-op mentality where you can own a piece of the store. They also are able to have things on sale and clearance because they also buy back used items and you get it for more than half the price off. I love the store because it's also right on a waterfront where you have a walk and you have artistic chairs and lots of geese and people come fishing. It's a wonderful location. And the staff are really nice and friendly.

Daughter wants to come here to try on some ski jackets, while she is doing her thing, I'm wondering…read morearound. the store is pretty big, also has a 2nd floor. I even saw the brand of Arcteryx, while you don't see this brand very much in dicks sporting goods, i guess it's too expensive. The collection is not huge, but few jacket looks very nice. Must come back!

So rude. I went to this location to sell some golf clubs, it was 20 minutes before closing. You'd…read morehave thought I'd asked this guy to do a heart transplant in 20 minutes. He continues with exasperation saying he could take my number and call me back tomorrow. If he says that nicely right away, perfect. Instead his attitude of making me feel like a nuisance instead of a customer has pushed me out of that door with my golf clubs never to return.

This place consistently delivers quick quality bike service; however, after a less than…read moresatisfactory experience with a technician on Saturday, I returned on Wednesday to get help from Javier. He was fantastic and found additional brake work that needed to be done as it was "not safe". Comped me for the trouble with a smile. Thank you!! I'll be back.

The store closed 1 hour early and the clerks hung up on me four times between 6:54 and 6:59 even…read morethough it's recording said the closed at 8:00pm. That was rude.

as a beginner golfer, Gabe helped improve my game right away. In an only an hour i learned a ton…read moreabout my swing and where I can improve as a player. He made golf relatable and easier to understand - highly recommend.

Hidden gem! Almost hate to write this out of fear it becomes inaccessible. Gabe is a real…read moreprofessional with infinite knowledge of the game. His facility is awesome and I'm glad to have found this place. 10/10 recommend, BYOB and great hourly rates.

Awesome selection of sports clothing!! Good prices too! Sections for men, women and childrenread more

Came in again to purchase St.Patrick's Day bling.And sure enough THEY HAD PLENTY.Planning a group…read morekayaking trip with about 50 other paddlers.Came here to buy my bling because I ALREADY KNEW they would have it.And I was right(as usual). Cant wait to paddle on the Chicago river on St.Patrick's!!! Come thru!!!