The product was marked $14.99 on the shelf. I went to the register and it was $25.00. No big deal…read morebut the cashier seriously just shrugged her shoulders and said "I don't know" and continued with the transaction. No regard for customer service whatsoever. A simple apology goes a long way and why would you not make a change to the tag? The store was completely dead and the cashier was distracted on her personal electronic device. It's no wonder people shop online now days. I went to the shelf again after the transaction was complete and the cashier yells across the store, "hey can you bring me that tag? " what a joke, I took the photo and walked out. I have had way too many poor experiences with this store from waiting on repairs for 1 year to employees breaking my new shotgun as I was picking it up. Good luck Sportsman's!

Does not look like a thriving business at this point. I visited to have line wound on a couple…read morereels. I waited about 10 minutes for the employee trained for that task. There were very few employees to . People waiting in the gun department were not helped. The store seems to have a little merchandise spread out to appear adequately stocked. After my wait they had no 8 or 10 pound monofilament to fill my reel spools. If you have no product people will shop elsewhere.

Dude behind the counter treats others with noticeable disdain. It's not just that he's rude or…read moregrumpy. He is embittered and clearly empty of emotional intelligence. Avoid this place and until they fire him.

Great selection of everything, fellow behind the counter was nice and helpful. I enjoy the smell of…read morecanvas and old shit.

Really nice shop with quality tackle. Plenty of specialized gear for fishermen. I love to support…read morelocal businesses that take great pride in how they do their business. Thanks Bill (owner) for your time talking with me today. I was the guy in there with a kid in town for volleyball. I hope your business continues to succeed and grow.

This is best selection local guys great insight and knowledge of their products. I spent many years…read morein sporting goods retail and I know a pro shop when I see one.

I had a bad experience with an online order. I bought a "new" pedal car from this store and had it…read moreshipped to my house, but the shipping cost ended up being almost double what they originally quoted me--even though they used the same company. When the car arrived, it had missing parts, dents, scratches, a bent suspension, and what looked like an old seat. I tried contacting the store and left a voicemail with my information, but no one called me back. A week later, I finally reached the same salesman who took my online order. I explained all the damages and missing parts, and the next day he called me back offering to send the missing parts and give me a $20 credit for the dents and damages--which isn't even close to what it would cost to get a proper paint job. It feels like they just expect me to spray-paint it myself. Then, they sent me an invoice for the refund, but it doesn't show the full amount I originally paid. At this point, the whole process with them feels really fishy.

This last year or so they've had the WORST scalper prices for their Pokemon cards! For example,…read moretoday, a $120 Charizard set being sold at $200, on release day. What??? Everywhere else is selling at or slightly above the $120. What are they selling it so high?? Another example is a $15 Gengar deck being sold at $40. Again..what?? Who is paying this?? They've lost my business forever. Not even going to buy non-Pokemon stuff from them anymore. Won't support this price gouging company.

I am a trans man, I have been on t for over a year and I pass. I have a deep voice aswell( even…read morehave a beard). The worker in here called me miss, I told her I was a dude and then proceeded to call me miss and mam through the check out.

I was in search of an inexpensive corn hole game set and I can't say enough about how helpful…read moreBradley was! Bradley greeted me as soon as I walked through the door, asked if he could help me find anything, then pointed me to a display with discounted summer games. After I made my purchase he even offered to bring the bulky box to my car! Big 5 nicely done!

I bought some ski boots from them on a Thursday and went back in on Friday to see if they could…read moremake some adjustments. What I ended up doing was getting custom foot bed for my feet and boots. Then had the inserts heated up and put it all together and wore them for about 15 minutes while everything molded to my foot, ankle, and leg shape. For me this was big. My feet are 2 different lengths and 2 different widths and they both slightly curve inward. So the boots that are more reputable and higher end don't fit for me. I have suffered with the lower end, more generic, style boot because my foot shape. The employee was knowledgeable and easily conveyed the benefits of these mods. When I went out the next day it was really the first time I could keep my boots on all day. The realization that this is the comfort that most other people enjoy and this is what I've been missing this whole time. My friend said to me mid day that my form and technique improved significantly over last year and this was the first day back for the season. Long story short, get the custom foot beds and get your inserts heated and molded. It will be the best thing you can do for yourself and your skiing experience. The confidence you gain by having a solid foundation allowed me to really enjoy skiing at a higher level. Sports Outlet has really improved and upped their game.

New bike day! I can't thank Ben Deakins and Rome from SOLNIX bike shop in spokane washington enough…read morefor helping me get my dream bike. I have been in the customer service industry since the late 90s, I know a thing or two about customer service. Ben and Roman have been helping me decide on the Pivot shuttle LT for several months and the amount of knowledge they know is incredible! They without fail with every interaction went above and beyond normal customer service expectations. I am a loyal customer for life, and cannot shout out enough to all adventurers that if you're not going to them for your adventure needs, you are missing out on legendary service and knowledge.I went on a maiden voyage to beacon hill and the bike is epic , best decision I have ever made in a bike.

I just bought my first ebike. I'm so excited. They helped me go over all the features and answered…read moremy questions thoroughly. I can't speak to bike repair or purchasing accessories, but my experience buying a new bike was top notch. Thanks so much!

Bought a couple Velotric Discovery 2 Ebikes thanks to Josie's helpful knowledge we are absolutely…read moresatisfied. 1st ride 24miles and battery did not dip past 86%. Thank you!

I have several rods from Al, all beautifully crafted and built by hand. I gave him an idea of what…read moreI was looking for each time and he did a great job asking questions and giving me guidance on what was going to work best for me. The color patterns are completely unique on each rod, I've taken them fishing all over the US and get positive comments on them everywhere I go. He's my go-to rod builder!

I have known Al for years and I own the second rod he ever built. It is a 4-weight flyrod with…read morecustom components that breaks down into 4 pieces. Al did a wonderful job on the rod and had no problems customizing the rod at that time. He has no problems with special requests and enjoys what he does. I wouldn't hesitate referring friends or family as I know he does great work. In fact, I think I may need a new 10-weight for Alaskan Kings this summer........... Andy DeMarco