I've been coming here for years, in fact I worked right next to them for 9 years. The customer…read moreservice has always been easy to deal with. I had an issue just Tuesday and Kim in the shipping department took care of it for Ina timely manner & really showed up for me. Her customer service was top notch!! Thanks Kim for helping me out with my issue and making sure I didn't go this weekend without what I ordered! The value is good if you need extra deals I suggest ordering through Walmart. Don't hate me but it's true!!

The folks at fishing counter are overworked and too busy or just plain rude you pick. The…read moredownrigger service is a blackmail service they will move you forward for a price. The store is disorganized with items split up so you have to walk further for impulse buys not costumer convenience and they have any veteran benefits no discount nor evan a parking spot yet they commonly park promo trucks right next to the front door.

This is a very well-stocked AND well-run fly shop. Wish it were closer. I've always found what I…read morewas looking for and always found myself thinking "What a great fly shop!" when I walked out.

I have been to a lot of fly shops over the years, some are friendly and helpful and others seem not…read moreto care. I don't even live in this area but I had some time to kill and Tacoma is not a place I would expect to find a fly shop but I was pleasantly surprised after stopping in here. Not only was the owner super helpful and willing to chat but he gave me some recommendations on flys for where I live. On top of all this they have an awesome selection of gear, flys and rods/reels. 10/10 would recommend stopping here if you are into fly fishing or want to get into it. I'll definitely be back here!

I took my bow in to get new strings and they changed my draw weight and length, didn't ask didn't…read morefit it, just changed it. So I had to take it to a different shop to get it adjusted and tuned for me. A week later and now the strings are stretching. They were also a week late getting it back to me and in the top end for price. On the up side they have a good selection of bows and guns. Would not return for service but would for shopping.

At the suggestion of my archery instructor, I visited this place recently to find a good recurve…read morebow. The place itself looks like a normal house so that threw me off but once inside, it's bows and arrows galore! The owner(?) helped me out and gave me suggestions as to which bow would be good for me both physically (so it wasn't too heavy) and price-wise. It's a bit of a drive from where I live but it was well worth it...and they have paintball too!

I've been considering a firearm purchase and so I headed to Sportsman's because I have heard they…read moreare knowledgeable and offer a good selection and fair pricing. I was met by two very informative friendly young men and we had good discussions about what might be the best options for me . I felt zero ageism and zero 'oh it's a woman' vibes that I have noted at other shops. The two fellows I talked to were friendly, knowledgeable, and entertaining. I'm shopping here from now on!

Outdoor recreation chain store. I've shopped here a few times. They offer all the following:…read more -Camping stuff -BBQ grill stuff -Fishjng stuff -Women/Men apparel -Women/Men shoes -Guns & Ammo -National Gunsmithing services -Hiking gear/backpacking gear -Archery stuff -Watersports gear/Swimming gear -Miscellaneous equipment accessories and so much more! I've made several purchases and have been satisfied with the merchandise and quality. Service has always been great. They greet you with a smile eager to assist.

West marine never has the products needed. Customer service is horrible, they don't even greet you…read morenor ask if you need any help.

as marine suppliers go, this company is pretty good. do not sign up fir their rewards program as…read moreyou will not be abke to shut off their text notifications.

I hate to leave a crap review because for the most part have had good experiences shopping here but…read moretoday I went in specifically for their buy one get one 50% off sale and when I got to the counter everything rang up full price. I showed the cashier the signs, there were over a dozen throughout the department. He said that the sale was over and they just hadn't taken the signs down yet. No date on the signs, no sorry, nada. He wouldn't honor it. Off to somewhere else to shop for me.

Ye u can't return anything they don't even like there own…read moreproducts Iv never been to a store where is so hard to return something if u have a problem try to go straight to the company Sportsman's is not gunna help

I've had both a really positive experience and one where I felt like I was a bother. One time I…read morewent in there looking for steel toed shoes and an older lady helped me and was so sweet and helpful it was the best customer service I've ever had. I went in today 06/07/25 just to browse and bought something and the checker Gracie, seemed completely bothered by me trying to buy something. I didn't realize me trying to make a purchase which made her have to get off her phone was such an issue. Even the person I was with as we left was wondering why she seemed so bothered. Hopefully she had a better day. Anyways kudos to the older lady who helped me make my shoe purchase, you're a rockstar.

$225 loss. Kinda frustrating but we bought a spendy pair of boots in June and one boot had been so…read morepainfully uncomfortable for my husband that he hasn't worn them. Just looked to sell and the widths were completely mismatched. Ugh. Check to see that your shoes matching at this store!

Horrible store with horrible management. They waste people's time, advertised a product would be in…read morestock and did not inform me you could reserve through phone, instead I showed up early and was denied product. They cater to scalpers and have no actual reservation system other than phone calls which can be faked. Shop elsewhere where they value actual customers, foot traffic and repeat customers mean nothing here

*Business itself is good, whenever I've gone here staff is helpful if I have trouble.*…read more Not sure where else to put this, I can't find anything on security for this parking lot, but I work graveyard and needed money out of the ATM (*right* outside Big 5). No signage saying no one in the parking lot after a certain time, *nothing.* light comes on and suddenly a man on a speaker says I'm "trespassing and have been recorded." I'm sorry, don't have an outside ATM then - honestly. This has never happened at another ATM in my 30 year life-span. If you can't be bothered to even put a simple sign out, don't have something on your lot that's accessible past business hours. Plain and simple unjustified to accuse people of trespassing when they *haven't been asked to leave* and *again no clear signage saying you cannot access to ATM in this timeframe.* The dude on the speaker was obnoxious about it too. Whoever your security is needs to relax and get some proper signage at *all* entrances. I was just pulling out money for my fucking rent at an outdoor ATM.