went for new golf grips, on a Sunday, the line was super long, but Alexxa was friendly and very upbeat, in spite of how busy it was, returned to the store 3 days later to make additional purchases and was waited on again by Alexxa she was again very friendly, professional, and remembered me from Sunday, I will definitely shop there again and hope Dick's acknowledges the great job she does! read more

Raul sold me an insurance plan on a fishing pole and made false statements about the return policy both wasting my time and money. I will be coming in for a refund of the insurance since he lied. Complete BS. read more

Go to big 5 sporting goods, at least they greet you properly , then when we got to the shoe section ... Taylor just kept sweeping until we asked for help and if he worked in the base ball shoe department.then we get to the baseball glove dept and they still had to ask what kind of help we need..... it's like i need some professional guidance on the cheapest baseball glove we can get.....took forever read more

Today when I went to Dick's Sporting Goods in Turlock I found a hat that I wanted. There was about eight of them on the shelf of the very same hats, so I took one up to the cash register and after waiting in line for 15 minutes I find out that they're not able to sell these hats yet. So beware that they put stuff out but I'm not supposed to sell yet. read more

Nice store with everything for golf, tennis, hiking, mountain biking; fishing and workout apparel. The employees are friendly and the area is very clean. read more

I was torn as to how to rate this store because all in all I have had good experiences with their sales staffers and clerks. However, on 2 occasions I have had dealings with the managers of different departments and they were just downright rude. As one who is very particular about customer service being a number one priority I have to say that the management team has no idea what customer service is all about. They are rude, condescending and simply put think they are better than the customer. UNACCEPTABLE. While they may have some decent pricing on firearms I will be taking my business elsewhere. No one should have to deal with the sort of attitudes that their management team portrays and sadly it will only effect the staff as time moves along. read more

I have to say that the Manager Erik at this store was awesome. Very helpful and was very friendly. He helped me pick out some cool shoes for my daughter. I would definitely recommend going to this Dick's Sporting Goods. Thank you Erik for a wonderful experience. When we come to visit our family again I'll be sure to come get me some cool kicks. read more

Shitty ass customer service. Maybe that's why it's called "Dick's" cause some employees act like em! I've been to the Modesto location and have never had an issue. Here, the manager was not very helpful and nor was the cashier. They acted like I was trying to take money out of their pockets when I was trying to save myself some money. read more

Went there to buy a bike today, looking to spend around $500. Was in the bike area for 30 minutes no help what so ever not anyone in sight. Clearly they are not interested in making a sale, I'll be taking my business elsewhere for now on read more

Manager needs to find a different line of work. I purchased a firearm in here, the sales associates were more than helpful, and very friendly. When the "manager" had to come verify the transfer he walked up chewing gum, spoke very condescendingly, would not make eye contact with me. Horrible customer service skills, how somebody so rude could make it up the ladder to get this position is beyond me. I am a manager at my job and if I treated people like he does I would be fired, and rightly so. Prices are pretty high here, although their sales on ammo are decent. I will ABSOLUTELY NEVER BE BUYING ANOTHER FIREARM FROM THIS PLACE. Quick in and out trips for ammo, maybe. As far as major purchases.. no thanks. Corporate heads need to take notice. This store is relatively new and it has horrible reviews almost all concerning customer service. read more

I agree with all the other reviews ...customer service is like being helped by a DICK!!!...I have been to this store several times and rarely get greeted by someone willing to help you or offer any type of welcome feeling ...and the cashiers act like you're doing them a favor by purchasing something from them... read more

I'd give zero stars if I could. Taking it upon themselves to "change" the ammo sale laws by not selling to 18 year old adults makes this store a must NOT. I'll patronize stores that honor the California state laws. read more

I had a horrible experience with the sales associate and manager. I went in to purchase a gift for someone, which was a hassle to find since items are unorganized. When I was checking out, I gave the cashier my money to pay and noticed he walked away for a few seconds when he came back he just gave me my receipt. I proceeded to walk towards the exit slowly because I realized he hadn't given me my change. I noticed he was following us as we "left", but I quickly went back in to let them know but the cashier had already left. They said they would have to check the cameras and made it big deal. I ended up standing there for about 30 minutes waiting. The cashier was DISHONEST and could not own up to his mistake. Right when I left because they were taking too long they called me saying they couldn't get the cameras to work and they would give me my MONEY BACK. I drove back and they were VERY UNAPOLOGETIC and the manager even LAUGHED at me. 10/10 don't go there. read more

Bought kayaks from here and returned them a week later. Was a headache dealing with the return. Wont be returning to this store location. Almost wouldn't let us return the unused product after I went though the return policy carefully. read more

Terrible customer service. David must have walked past us 5 times before we caught his attention. 2 of the employees had awful product knowledge. No way I'm about to spend $1500+ for athletic equipment here. read more

Ana did the best job helping me. If anyone comes to this store look for her, she should be the manager

Shoe department is always a mess and is never staffed or stocked. Today garbage cans were over flowing, pallets of freight on the floor that said 'push' which I'm assuming means STOCK! read more

DICK'S Sporting Goods - Outdoor Gear Near Me - Turlock, California

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I get amazing service every time I am in this store! They have a great selection of baseball gear for my sons.

Large selection of sporting equipment. Love the under armour selection. Customer service is okay. All and all I like this place wayyyyy better than Big 5 Sporting goods. read more

The worst! Sales associates took forever and then the manager didn't honor the tag price. Waste of my time. Such a jerk!

Really annoyed by this Dicks Sporting Goods in Turlock. My husband just joined a community football team and is in need for football gear, so we went to Dicks to look around. We were in the isle for chin straps and the one we chose was supposed to be on sale for 17 dollars or so. So we get to the cash register and the clerk was very rude and says that the chin strap was 33 dollars. I was surprised and looked at my husband, like that's not what it said in the isle. We said never mind and go back to the isle to recheck the prices. It turns out that the chin straps in the isle were all under wrong label pricing! We go back to the cash register to purchase the original chin strap and the clerk completely chucked and lacked concern for the questioning of the price. I told her the chin straps were all over the place without the right labels and she didn't seems surprised nor urgent to fix the problem. Really annoyed by this store. Probably won't go back. read more

I love shopping at this location. Everyone is always so nice and helpful. I have 2 sons in baseball and when I went in today, one of the male employees played a little catch with my son as we tried to find the perfect glove for him. Now that's customer service!! read more

I'm so happy I went here to Christmas shop for my kids, I got in and out pretty easy and even the manager Erik took time to help me look for things I needed. I'll definitely be back! read more

Okay this was my 3rd trip to this store and my last. Each time I come I can't get anyone to help me and there are only 5 customers in the store. Customer service is Horrible. In The store for 30 minutes before I could stop someone to come and help me. Associate Luke pointed me in the direction instead of actually going to help me find what I needed. Then I took the product to the register to see if they could find a different size the guy just told me whatever's out is all they have. First two times I came to the store I was on my own as well this is the third time and the last. read more

My first time there, the employees were really polite in finding the right cleats for me. I dont even know why all these bad reviews are here. read more

I went in to purchase a shotgun. The man behind the counter was trying to help a customer pick out a 22 rifle. the customer was asking for information and differences between other rifles the attendant didn't seem to know much and was unable answer his questions. the customer left without purchasing a rifle. the man atemped to help me next. I asked about a shotgun I seen on their website, and ask if they had it in stock. he replied they don't have it in stock. I then ask if he can order it? he chuckled an said probably not this is California. Uh ok? Seemed like he didn't wasn't to check for me. I decided to settle for Shotgun they had in stock so I took the rifle safety test. when I was finished he was gone and had an other attendant was there to help me. I asked her if they were able to order the shotgun I seen online she pulled out the catalog and was able to order it. The shotgun I was looking for comes with two barrels (26 inch and a 20 inch) I asked her if she can verified that that. She told me that the shotgun comes with two separate 26 inch barrels. This was wrong. As I look at the catalog I could see two different barrel length listed. the phone rang and she answered. I heard her say, over and under 12 gauge shotguns? she replied no we don't have any in stock, but I can see if we can order you one. on the shelf behind her there was about 8 sitting there. After that i walked out. I did not buy anything from them. This was a painful experience. They need some friendlier people with more knowledge of firearms. I Ended up going to big 5 and getting a hell of a deal. much better knowledgeable service. read more