I only bring my dog to Pawbillion, all the employees are very kind and professional. They have…read moretaught me things I need to know, as a new dog owner. I'm a loyal customer!

We have been regular goers to Pawbillion, but after this last time we will not be going anymore…read more To start, the staff are lovely and kind to both us and our dog. However, multiple times now the grooming service has taken 5+ hours. The last time, we dropped our pup off at 12:40PM for a 1:00PM appointment for him not to be done until 6:00PM when Pawbillion closes. Not only did our pup take 5 hours to be groomed, but the result was poor. His head barely looked like it got worked on and his paws look like horse hooves with how they cut in between the paw pads. It is unfortunate because we have liked going and found the staff to be great to both customers and dogs. Seeing 10+ dogs leave the groomer before ours even got worked on means that our dog was sitting in a pen for at least three hours before he was attended to. And yes, we were sitting in the parking lot for 2 hours thinking our pup would be done around the 4PM timeframe (3+ hours, a more common time for a grooming) so we saw exactly how many other dogs got groomed before hours while ours just sat in a pen... If you book a customer for a 1PM appointment, then don't overbook which makes dogs just sit there. Very disappointing.

I have a very, very large and whiny German Shepherd who has never liked being brushed for very…read morelong. DHDC's mobile team has been clipping her nails for years at Marymoor - this was our first experience doing the full wash and "blow out" service, about 80 minutes. The technician was great - listened as I shared some history, gave clear info about the process, and let me know she'd be in touch with any issues. I got a "15 minute heads up" text and then a "ready" text and WOW did my girl look AMAZING! She looked terrific and happy, not at all stressed. I'll definitely be back!

Dog grooming is expensive and so is operating in king county, so I get it. It is a little pricier…read morethan the average spot with mixed reviews. But, you get what you pay for. Staff are super friendly and great with dogs. My dog looked awesome and she's not an easy breed to do. Great work!

We are bummed to have to write this review because we've been to this location several times with…read moreour dog and loved it. But after monitoring hours on Google/yelp and looking to bring our dog for a bath, we have once again arrived at the location when hours have indicated they were open (this Wednesday) at 10 AM and they were closed. We waited until 10:30 in the event someone was delayed to arrive. There was no sign on the door. There was no education as to why this was happening and we were beyond frustrated. This has happened multiple times. We are traveling from Snohomish to drive to Redmond to get our dog washed at this location regretfully we have to now look for other spots. :(

Other than the fact that the place is located next to an off leash dog park, this place makes both…read moredog and drivers life much better. The staff is always friendly and efficient. The waiting line can be long at times but there is a little space under the eaves when its raining. They have multiple bays and can wash many dogs quite quickly. There are two prices, one for 8 minutes and one for 12 minutes. I usually get one our dogs washed and dried under 8 minutes. All soap and rinse is from the same hose with no need to stop. The bonus is they have an herbal soap that keeps the dogs smelling great for days.

From scheduling to drop off to the final touches on my pets groom/spa day best friends of Bellevue…read moremakes it super easy. They are able to get us in within a few days or schedule several months out at a time emergency attention to eye crusty with same or next day Request if you have a white dog who gets goopy eyes that can get sealed shut or infected, if you know then you know this is an important feature. My dogs eyelids have insanely curly fur that will go straight into his eyes if it's not kept closely clipped My dog always seems to be happy to come out of the car and into the salon, which has not always been the case. My dog can be mighty and unpredictable and even aggressive and somehow or other, they are able to give him an experience that he is enthusiastic to come back to again and again They are able to accommodate my desire for the longer fur in the cold and wet months and then a shorter coat for summer. I'm from Los Angeles where it's hard to find groomers who are still willing to work on cats, but best friends has a cat groomer that comes multiple times a week and they have been really great with my older also somewhat aggressive cat getting and keeping him Matt free without a full body, shave in his senior years as he grooms himself less often. I will try to update with a picture after our next groom.

They were communicative, informative and easy to work with. My cats got their haircuts done nicelyread more

I had initially left a negative review but, as you'll see in the owners response, the issue was…read morecaused by a vendor and the sincere apology and the cutting of ties from the offending vender means I can't, in good conscious, leave that negative review. Owning a business is hard, great accountability and communication, 5 stars.

We have had such positive experiences, with both the Redmond and Bellevue locations! Our husky,…read moreTyler, was a founding pup in Redmond and also went to Bellevue. Both locations have amazing teams. They are caring and show they love him. We have also been pleased with the overnight boarding. We've recently moved and are looking forward to a location close to us opening in the future!

I have been taking my toy poodle to PupScrub for years. He always comes out looking spectacular…read more Jackie is the best. Thank you for knowing what a true poodle should look like.

Amazing grooming salon full of talented and compassionate groomers who clearly love what they do…read moreand show it in the way they treat every dog in their care.

Bridgette came to Beacon Hill to groom our dog Olive (a Shih Tzu Poodle mix) and my neighbor's…read morePomeranian. Our sweet dog has anxiety and so we opted to try mobile grooming to make it at minimum, a shorter process/ experience for Olive. Once I opened the door to greet Bridgette, she immediately said hello to Olive by letting her smell her and she let Olive take the lead from there. Bridgette delivered on the respective haircut styles requested, and both dogs look so good!

I was really impressed by Bridgette! Super responsive and was able to get me on the schedule very…read morequickly. She arrived on time and was very friendly, my dog took to her immediately. I had sent her a photo from a previous groom for her to reference and gave her my 2 pet peeves and that was it! She knew exactly what I wanted. My pup was very happy leaving her grooming van and he looked so good in his bandana! Just an overall really great experience. I'm looking forward to scheduling his next groom.

Young is fantastic! She got Blu in immediately and he looked so handsome when he was all cleaned…read moreand trimmed! Most groomers don't know how to groom a Flat Coated Retriever but she did!

Love this place. Was recommended here by a friend after getting tired of my baby looking like a…read morehomeless rat. The lady who owns the place is very sweet, friendly and Korean. She was very polite and honest with what could be done and not. I had trimmed her face earlier and boss lady wasn't any about telling me that I messed up lol. ("Why did you trim her body if you knew she was coming here!") I personally appreciate her forwardness, feels like home I hadn't had good luck with other groomers in the past. Yorkies can be hard to trim and shape due to their silky hair so I was very skeptical. I kept telling boss lady that I want her to look very cute. When I got her.... VERY cute. Everything was very even and she trimmers her ear and paws very clean. I'll be coming here regularly now.