I only bring my dog to Pawbillion, all the employees are very kind and professional. They have…read moretaught me things I need to know, as a new dog owner. I'm a loyal customer!

I'm really heartbroken writing this…read more Daisy, my 14-year-old dog, came in for grooming and was returned looking clean... but clearly not herself. She didn't wag her tail, didn't come to me like she usually does, and was unusually quiet. Something felt off. That night she stayed calm at home, but the next morning, after just five minutes outside, she refused to walk. I noticed her paw was swollen and inflamed. The vet said it looked like trauma or possibly a burn around the nail bed, consistent with grooming-related injury. The salon later sent a photo of Daisy after the grooming, but it doesn't show her paws at all. That felt strange. When I called to share what happened and ask for accountability, the owner was cold, dismissive, and refused to take any responsibility or even acknowledge the concern. I'm not here to point fingers, but I do want to share my experience. Daisy is healing now, but this was and still is a painful and stressful experience for both of us. We have a new appointment at the vet.

My dog is madly in love with his groomer. His visits to A Fur Affair make his week. Everyone there…read moreare not only good at what they do but also love our little furry friends and are kind to them. A Fur Affair is the best! Too bad there isn't a similar place for us to enjoy.

We have two schnauzers, Harley and Blade which are our family. Harley is blind with many health…read moreissues and Cesar had been kind and gentle with him as well as little blade who is a bit of a handful. The price has always been fair and Cesar listens to us each time we want to try something new. Paws to you Cesar for a great job, The Poulsen's Harley & Blade

Long time client of the mobile truck for nail trims but just had my dog's first bath and brush at…read moretheir storefront. 12/10 experience. My dog was super happy when I picked her up and it's clear she had a positive experience. The blueberry facial is adorable and my dog looks and smells fantastic in her glittery pink bandana. Price is incredible reasonable for the level of care and service.

I have a very, very large and whiny German Shepherd who has never liked being brushed for very…read morelong. DHDC's mobile team has been clipping her nails for years at Marymoor - this was our first experience doing the full wash and "blow out" service, about 80 minutes. The technician was great - listened as I shared some history, gave clear info about the process, and let me know she'd be in touch with any issues. I got a "15 minute heads up" text and then a "ready" text and WOW did my girl look AMAZING! She looked terrific and happy, not at all stressed. I'll definitely be back!

I can't take my dog anywhere else! They have such patience and are so kind!!! Everything is so…read moreclean and quick.

Megan is a dog whisperer. My senior Bichon/Maltese who has anxiety and arthritis was so calm and…read morebehaved under Megan's care. She calmly picked him up when I dropped him off and he did not whimper or bark. When I returned to pick him up, his hair was so soft and smooth. The haircut and nail trim were precise and neat. He even had a cute little red and white polka dot tie when I picked him up.

I had initially left a negative review but, as you'll see in the owners response, the issue was…read morecaused by a vendor and the sincere apology and the cutting of ties from the offending vender means I can't, in good conscious, leave that negative review. Owning a business is hard, great accountability and communication, 5 stars.

We have had such positive experiences, with both the Redmond and Bellevue locations! Our husky,…read moreTyler, was a founding pup in Redmond and also went to Bellevue. Both locations have amazing teams. They are caring and show they love him. We have also been pleased with the overnight boarding. We've recently moved and are looking forward to a location close to us opening in the future!

Incredible place, great stylists who were so patient with my dog and she looks fantastic. Will…read moreabsolutely be back!

We recently adopted a 6-year-old sheltie who had never been brushed, bathed or groomed. He was a…read morereal mess! Nancy cleaned him up, and it took her nearly 4 hours! He now looks like a show dog! We couldn't be more pleased with the results and will be coming back regularly.

Nicole provides horrible customer service!!! This was our 1st time taking our Aussie to this…read moreestablishment. Filled out the questionnaire online prior to the appointment. She showed no compassion for the dog who was a little scared because this was his 1st time. She called within 5 min of us dropping him off to tell me that I need to pick him up because they are refusing to provide any services because my dog didn't want to get in the tub and he is too heavy for her to deal with (mind you this was not a surprise for her when in their questionnaire I filled out his weight and his breed). Prior to the visit she also grinned me on the phone asking what I want her to do for him. I said I don't know, you are the groomer and you should know how to groom an Aussie. I would NOT recommend this business. It's not worth my time to feel like I did something wrong in the service I was supposed to pay for.

Absolute worst customer service we have ever experienced. Completely rude throughout the entire…read moreprocess. Acted as though we had wronged them in some way for bringing our dog to them. Called after a few minutes of dropping off because he was "scared" of the bath. I'm sure it wasn't the bath he was scared of. Assume it was likely the person working there named Nicole. Would never return to this business and suggest you don't either.

Young is fantastic! She got Blu in immediately and he looked so handsome when he was all cleaned…read moreand trimmed! Most groomers don't know how to groom a Flat Coated Retriever but she did!

Love this place. Was recommended here by a friend after getting tired of my baby looking like a…read morehomeless rat. The lady who owns the place is very sweet, friendly and Korean. She was very polite and honest with what could be done and not. I had trimmed her face earlier and boss lady wasn't any about telling me that I messed up lol. ("Why did you trim her body if you knew she was coming here!") I personally appreciate her forwardness, feels like home I hadn't had good luck with other groomers in the past. Yorkies can be hard to trim and shape due to their silky hair so I was very skeptical. I kept telling boss lady that I want her to look very cute. When I got her.... VERY cute. Everything was very even and she trimmers her ear and paws very clean. I'll be coming here regularly now.