Cambridge Optometry is hands-down my go-to choice for eye care. They have multiple doctors of…read moreoptometry, and my children and I have had the pleasure of being seen by three of them -- each one has been exceptionally pleasant and professional, and have ensured our visits were comfortable and easy. We've never felt rushed and have always been given plenty of time to ask questions. More than once, they were able to accomodate a last-minute scheduling request (college kid home with a very limited window of time) and Doctor Ben stayed late to see him. How incredibly kind and customer-service oriented! Their office is especially lovely, with a soothing atmosphere, and parking is plentiful. They have a great selection of frames and a knowledgeable staff ready to assist. They are also quite reasonably-priced! I wholeheartedly give them five stars and highly recommend them to anyone looking for a new source for eye care and vision needs.

I'm not sure why this place has high reviews but I had a ridiculously bad experience with this…read morestore. I had them make lenses for a frame I provided. The first time around they got the edge polish wrong (after 2 weeks of processing!). They had promised me matte and it came back glossy. I wore the glasses and was like whoa! Why's there's light shimmering all around my eyes? I gave it back to them, and grumpily the person said "ok we'll send it back". Then she informed me oh they don't even offer the matte finish! Then how come I was offered that in the first place? She had no idea. So she sends it back to change the finish to "satin". Well, a few days later they call me and say hey, we have to change the lens altogether, which will be another 2 weeks. Ok so after more than a month, I get my glasses back. They still feel shiny. But anyway, I get back to my life, but I keep feeling there's still some issue. I keep seeing reflections of stuff. And if someone takes pictures of me they see the flash instead of my eyes. What's going on? I finally figure it out - this lens doesn't have anti-reflective coatings. So I take it back to Cambridge. This time they say oh you declined anti-reflective. But the fact is I had shown them my previous glasses - which *do* have anti-reflective - and told them to make it the same way. They had taken a good look at it, and told me it had anti-reflective. Then why do they say I declined? Well who knows!!! Then they call me back again in 2 days and say hey you are out of our 90 day limit, so they won't do anything. They will neither fix the glasses nor refund the money. Later that afternoon I asked to speak to a doctor because a nearby optical store told me that their doctors will fix this issue for me even if the staff won't. Well, they wouldn't have a doctor speak to me. "They're busy". I have worn glasses for about 35 years of my life'. Gone through many frames and lenses. Not once did I have so much trouble with an optometry store. Not one single time. Do yourself a favor and avoid this place. Lots of good optometry stores in this area.

I had always gotten my eyeglasses from the optician associated with my ophthalmologist. What a…read moredifference to go to Robert at Palo Alto Eyeworks! He added so much value in terms of correct fit, measurement and style. He is so much more than an "order taker." Highly recommended.

I came to Palo Alto Eye Works with a pair of retro Italian frames that needed some adjustment. I…read morewas met with Robert, the owner. Robert was knowledgeable, patient, and really understood what I was going for with my unique glasses. Robert took the time to walk me through the options for augmenting my frames and made sure everything was done right. His expertise with quality eyewear really showed, Robert clearly knows his stuff when it comes to Italian frames and how to work with distinctive styles. The whole experience was smooth, professional, and dare I say, fun? It's rare to find someone who genuinely appreciates great eyewear design and has the technical skills to back it up. If you've got special frames or just want someone who truly cares about getting your glasses right, Robert at Palo Alto Eye Works is the place. Highly recommend for anyone looking for personalized, expert service.

I've been going to Menlo Optical for well over a decade, and always get great and personalized…read moreservice. Mark is amazing, knows each of his customers, and goes the extra mile to take care of them, both in terms of service (finding the right frames, etc.), and in insuring the lowest price he can get. It's so nice to go to a small business that cares about each individual customer!

I had a great experience at Menlo Optical getting my first progressive lenses fitted in frames that…read moreI purchased elsewhere. There is a trial period for the lenses and after a few months I asked for an adjustment because I was struggling with laptop reading. The lenses were redone expertly and I no longer need to switch between my regular glasses and readers so often. Mark is excellent to work with! Highly recommend.

Been coming here for years after finally realizing just how bad LensCrafters is by comparison…read more I've worked with Viki as my optician, but I've seen several of their doctors over the years and have always been happy with the care. One doctor caught the early signs of diabetic retinopathy and referred me to an excellent ophthalmologist, who has been treating my condition ever since. Professional, attentive, and genuinely focused on long-term eye health--not just prescriptions.

i had an eye ulcer and the doctors here really helped me n had many follow up visit scheduled to…read moremake sure my eye healed properly!

I have been seeing dr. Chin snd Dr Le for many years. They are all very knowledgeable and friendly!…read more Also Allen who picks all of my glasses and our entire family is just amazing!!! I recommended Allen to many of my friends and they all became a fan! Highly recommend for your eye check snd to purchase your glasses!

Check in was quick and the nurse asked the right questions. Doctor came in not too long after and…read moreseemed to have read my chart already. They explained what might be going on and gave reasonable advice. It wasn't anything fancy but felt like a proper checkup.

Dr. Lo has been my optometrist for 15 years and now also sees my child. We keep seeing her even…read morethough we moved far away. She is patient and very thorough. I have myopia and need regular retinal evaluation. When I tried to switch to a more local optometrist, my power was miscalculated and I got headaches- so I went right back to Dr. Lo! I feel some frames are slightly expensive but she has a wide range.

I liked how the doctor took a detailed history and talked me through possible treatments calmly…read more They were patient with my questions and made me feel heard. The office environment was pleasant and the team seemed well coordinated. I would feel confident coming back for future visits.

Need an annual exam for your vision prescription? Say no more! Dr. Owyang-Chapman is one of the…read moremost efficient and knowledgeable professionals in the area. My visions exams previously took an hour but her set-up is so efficient that we're done within 30 minutes including testing with my glasses and contact lenses AND all the nerdy questions I ask. I've seeing Dr. O-C for a few years and also noticed that she upgrades her technology, which is a VERY important sign when selecting your health care provider!! If your insurance is accepted or the out-of-pocket price is within your range, I highly recommend EOVO! Dr. O-C came highly recommended from colleagues and I'm passing the note onto others! Parking availability varies, especially depending on your appointment day and time, but if you give yourself a few extra minutes you'll find street or lot parking.

I have not yet visited the office, but I want to share my experience with the pre-appointment…read moreprocess and my interactions as a new patient. I was searching for a new optometrist in the area and, based on positive reviews, scheduled an appointment with Dr. Owyang. I completed all requested patient and medical history forms in advance. About a week before my appointment, I was asked to call the office to discuss insurance and received multiple reminders to do so. I did not complete this step in time, and the day before my appointment, I received an unexpectedly harsh email from Dr. Owyang herself, in which she emphasized in all caps that my appointment would be CANCELED if I did not confirm. It appears that no time is allocated during appointments to discuss patient history or insurance, which made the process feel rushed. I would also like to note that three steps are required to be seen here: scheduling an appointment, completing the paperwork, and confirming by phone. Based on this experience, I decided to cancel my appointment, as I did not feel comfortable being treated by someone who seemed impatient and exhibited an overly aggressive demeanor. I encourage others to explore the many optometrists available in the area before choosing Dr. Owyang, as I found her approach to patient communication disappointing and potentially stressful for new patients.

Excellent place to get your eyewear. Jorge (and also Carmela) was pleasantly helpful and…read moreinformative. The frame selection is top notch, the lenses highest quality, and the service outstanding. Moving forward, all my eyewear needs will be from this business.

I wouldn't go anywhere else, and there's a couple of places in this shopping center. Carmela had…read moresuch great attention to detail and customer service, fixing my glasses beyond what I thought was possible and being a kind human to everyone who walked through the door.